Latest / Chief in Tech Deep Dive Shortcast / Chief in Tech S1E32 - Nicole Sahin : Future of Work – Building Effective Global Remote Teams
Transcript
- 0:00If you look at a standard world map or even just
- 0:03spin one of those globes on a desk, it's just
- 0:06this beautifully smooth color -coded sphere.
- 0:10You drag your finger from New York to London
- 0:14to Singapore, and there is absolutely zero friction.
- 0:18It's just a... a completely frictionless mental
- 0:22journey across, you know, a couple inches of
- 0:25cardboard. Oh, totally. It feels so easy. Exactly.
- 0:28But today we are talking about what happens the
- 0:31second you try to move something real across
- 0:33those invisible lines, specifically a full -time
- 0:37employment contract. Yeah, that's when the map
- 0:39suddenly isn't so smooth anymore. Not at all.
- 0:41Suddenly that smooth globe is just covered in
- 0:43invisible red tape. You know, the friction is
- 0:45immediate and the legal liability is just, it's
- 0:48intense. So today we're pulling from two specific
- 0:51presentations. They're called Global Horizons
- 0:53and the Global Talent Frontier by Nicole Sahin.
- 0:56She's the CEO and founder of Globalization Partners.
- 0:59Right, and she really breaks down the reality
- 1:01of this stuff. She does. And the mission for
- 1:04you listening today is to cut straight through
- 1:06that generic early pandemic hype of the whole
- 1:10work from anywhere movement. Because that hype
- 1:13left a lot out, frankly. It really did. So let's
- 1:16unpack this. We are unpacking the actual mechanical,
- 1:19legal and strategic playbook that companies are
- 1:22using right now to bypass that friction and build
- 1:25highly effective global teams. Yeah, because
- 1:27the contrast between. The cultural shift we all
- 1:30saw and the actual legal reality is just stark.
- 1:34Right. Culturally, it was instantaneous. Exactly.
- 1:36Culturally, the shift to remote work happened
- 1:38almost overnight. Everybody went home. But the
- 1:41legal infrastructure of the world... That did
- 1:43not budge an inch. No, why not? Bridging that
- 1:46gap requires a highly specific, very deliberate
- 1:49approach if a business wants to actually survive
- 1:52the process. Because we all know the research,
- 1:54right? Like studies from Cisco, Microsoft, and
- 1:57countless others show that remote work can lead
- 1:59to massive increases in efficiency, job satisfaction,
- 2:02engagement. Oh, absolutely. The data is clear
- 2:04on the benefits. But taking that remote setup
- 2:07global... hides a massive, honestly terrifying
- 2:10compliance trap. Carifying is the right word
- 2:13for it. So think about it like this. If you are
- 2:15managing a team right now, and one of your top
- 2:18engineers says they want to work from a cafe
- 2:22in Spain for a year while keeping their US address
- 2:25on file. A super common scenario lately, by the
- 2:28way. Right. And the instinct is to just say,
- 2:30well, as long as the code ships, I don't care
- 2:32where you are. Which makes sense from a purely
- 2:34output perspective. Exactly. But on the compliance
- 2:37side, the source text compares that exact scenario
- 2:40to paying an employee under the table in the
- 2:43United States. Yeah, it's a phenomenal analogy
- 2:46because it really highlights the severity of
- 2:48the blind spot there. It's technically illegal.
- 2:50It is. Employers are legally responsible for
- 2:53knowing the physical location where their employees
- 2:56are executing their duties. I mean, it fundamentally
- 2:58comes down to sovereignty and taxation. Governments
- 3:00want their money. Exactly. If an individual is
- 3:03working within a foreign jurisdiction, they are
- 3:06subject to the employment laws of that specific
- 3:09host country. And More importantly to that host
- 3:13country, both the employee and the business are
- 3:16subject to local taxes. So I imagine the host
- 3:19country views it as like an unregistered business
- 3:22operating on their soil. That's exactly how they
- 3:24view it. Wow. So you are basically evading their
- 3:28local payroll taxes, ignoring their mandatory
- 3:31benefits, and probably violating their termination
- 3:33laws without even realizing it. Yep. And what's
- 3:36fascinating here is the concept of permanent
- 3:39establishment risk. OK, wait, what is that? So
- 3:41tax authorities globally are incredibly aggressive
- 3:43about this. If a foreign government decides that
- 3:46your wandering employee constitutes a permanent
- 3:49establishment of your company in their country,
- 3:52they could attempt to tax your company's global
- 3:54corporate profits. Wait, global profits, not
- 3:57just that one employee's income. Correct. Not
- 3:59just the single employee's income, the global
- 4:01corporate profit. That is insane. It is. So.
- 4:04Companies realized very quickly back in, you
- 4:07know, 2021 that letting employees just wander
- 4:11the globe was literally a game of Russian roulette
- 4:14with international tax law. Which brings up the
- 4:17brutal reality of doing this the traditional
- 4:20fully compliant way. Right. The old school way.
- 4:22Yeah. Let's say you find a brilliant developer
- 4:24in Argentina and you want to hire them legitimately.
- 4:27You can't just like wire them a salary. No, definitely
- 4:29not. You have to literally incorporate a subsidiary
- 4:32in Argentina, register with their specific tax
- 4:35authorities, open an in -country bank account.
- 4:38And hire local legal counsel. Right. To draft
- 4:41a contract that actually complies with Argentine
- 4:44labor laws. And that process requires an average
- 4:46of like... Six to 12 months of lead time. Plus
- 4:49tens of thousands of dollars in legal and administrative
- 4:52fees. Just to hire one person. Just to issue
- 4:54a single compliant paycheck to one person. That
- 4:57is wild. Right. Now multiply that friction across
- 5:00a workforce scattered in 10 or 20 different countries.
- 5:03The traditional infrastructure of global business
- 5:05was built for massive multinational corporations
- 5:08opening physical factories. Right, like a car
- 5:10manufacturer or something. Exactly. It was not
- 5:13built for a software startup trying to hire three
- 5:15remote developers in three different time zones.
- 5:18Well, if the traditional route is that agonizingly
- 5:21slow and expensive, it forces a massive roadblock.
- 5:25But companies clearly are hiring globally at
- 5:28scale right now. They found a shortcut. They
- 5:30absolutely did. It reminds me of the concept
- 5:33of a diplomatic embassy. Oh, that's an interesting
- 5:35way to put it. Yeah, like an embassy is a pocket
- 5:38of sovereign soil within a foreign country. It
- 5:41acts as a legal proxy. It shields the parent
- 5:44nation from direct local jurisdiction while still
- 5:48allowing them to operate and communicate on the
- 5:50ground. I like that. So to hire globally, companies
- 5:54are essentially using a corporate equivalent
- 5:56of an embassy, a legal proxy that shields them
- 5:59from having to set up their own. entities. Right,
- 6:02and the industry term for that legal proxy is
- 6:04a global employer of record, or EOR. Okay, EOR.
- 6:07Yeah. Market analysts currently value this specific
- 6:10piece of infrastructure as a trillion dollar
- 6:13opportunity in the modern economy. A trillion.
- 6:16With a T. With a T. Sahin's organization, Globalization
- 6:19Partners, they really pioneered this model to
- 6:23solve the exact friction we just discussed. Well,
- 6:25here's where it gets really interesting, I think,
- 6:28because the mechanism of how an EOR actually
- 6:31functions is It's just brilliant. It is incredibly
- 6:34elegant. Let's break down the mechanics for the
- 6:36listener. So instead of your company spending
- 6:38nine months incorporating a legal entity in,
- 6:41say, Uruguay. Which we established as a nightmare.
- 6:44Right. The EOR already owns a fully compliant
- 6:48established legal entity in Uruguay. Exactly.
- 6:51They have the local bank accounts, the tax registrations,
- 6:54the local HR experts. So they technically hire
- 6:58the employee on your behalf. Yeah. On paper,
- 7:00from the perspective of the Uruguayan government,
- 7:02The EOR is the sole legal employer. OK, I see.
- 7:05So they absorb 100 % of the local compliance
- 7:08liability. They execute the mandatory local tax
- 7:10withholdings, administer the country -specific
- 7:12health care requirements, and they ensure the
- 7:15contract adheres to local termination laws. But
- 7:17operationally, the employee still works for me.
- 7:20Oh, entirely. The employee belongs entirely to
- 7:22you. You assign their daily tasks, they log into
- 7:25your company's Slack or Teams channels, and they
- 7:28build your product. What takes this from, you
- 7:31know, just a consulting service to a trillion
- 7:33-dollar tech industry is the software layer built
- 7:36on top of it. Yes. That's the game changer. Sahin
- 7:39points out that this massive, tangled web of
- 7:42international legal infrastructure has been completely
- 7:44digitized. Right. Like, for an HR director listening
- 7:47to this, the experience isn't calling a lawyer
- 7:50in Berlin anymore. It's logging into a dashboard.
- 7:53It's just a sauce platform now. Exactly. You
- 7:56select Germany from a drop -down menu, you input
- 7:58the agreed -upon salary, and the software instantly
- 8:01generates a locally compliant employment contract
- 8:04with the correct mandatory vacation days already
- 8:07baked in. It reduces a multi -month, highly specialized
- 8:10legal project into a scalable software transaction
- 8:13that literally takes a matter of hours. Hours
- 8:15instead of months. Exactly. This EOR mechanism
- 8:18fundamentally removes the barrier to entry for
- 8:21global hiring. But removing the barrier is only
- 8:24half the equation, right? Why are companies rushing
- 8:27through that open door in the first place? That's
- 8:29a great question. Because beyond just letting
- 8:32existing employees travel, the sources point
- 8:35to a much more existential driver. Yeah. There
- 8:37is a critical structural shortage of engineering
- 8:40talent across the developed world. Especially
- 8:42in the United States. Oh, particularly in the
- 8:44U .S. Tapping into the global talent pool isn't
- 8:48just some fun corporate perk anymore. It is an
- 8:52absolute survival tactic. Because everyone is
- 8:54fighting for the same local talent. Right. The
- 8:57demand for highly skilled technical professionals
- 9:00vastly outstrips the local supply in traditional
- 9:03tech hubs. If a company restricts its talent
- 9:05search to a 50 -mile radius of its headquarters,
- 9:08it's going to lose the talent war to a competitor.
- 9:11who's willing to search the entire globe. So
- 9:13leveraging an EOR to access a borderless talent
- 9:16pool allows companies to do two things at once,
- 9:19right? Yeah, exactly two things. They simultaneously
- 9:21maximize revenue by placing people near international
- 9:25target markets, and they optimize their spending
- 9:28by sourcing specific skill sets from regions
- 9:30where the economics are just, well, more favorable.
- 9:34Right, which brings us to the actual geographic
- 9:36strategy. Yes, the map. Right, you have the legal
- 9:39proxy, the borders are affected, erased, but
- 9:42you can't just throw darts at a map. Obviously
- 9:44not. You wouldn't arbitrarily decide to put your
- 9:46heavy, high headcount customer support engine
- 9:49in a hyper -expensive city like Berlin or San
- 9:51Francisco. No, that would bankrupt you. You have
- 9:54to draft specific talent profiles from specific
- 9:58regions. It's like drafting a sports team. Exactly
- 10:00like that. Aligning talent acquisition with time
- 10:03zones, customer proximity, and regional educational
- 10:05specialties is the core of the playbook here.
- 10:08And Sahin provides a very granular blueprint
- 10:11for how successful organizations actually map
- 10:13this out across Europe and Asia. She does. Let's
- 10:16look at the European blueprint first. OK. The
- 10:18strategy dictates placing your client -facing
- 10:21executive leadership Someone like a VP of sales,
- 10:24for example, in major commercial capitals. Makes
- 10:27sense. You want them in London or Germany or
- 10:29the Netherlands. Keep the deal closers in the
- 10:32exact same time zone and physical proximity as
- 10:35the enterprise clients they're selling to. But
- 10:37the engine that supports those executives like
- 10:40the lead generation, the finance department,
- 10:42the customer support teams, that entire back
- 10:45office operation is placed elsewhere? Right.
- 10:48Sahin specifically identifies Ireland Romania
- 10:52and Poland as prime back -office hubs for the
- 10:55European market. And for tech talent specifically,
- 10:58the blueprint targets hotspots clustered around
- 11:00major universities in Poland, Ireland, Romania,
- 11:03Ukraine and Russia. Yeah, the concentration of
- 11:05talent there is incredible. And there is a deep
- 11:08causality behind this that is really worth understanding
- 11:10for anyone listening. The reason Eastern Europe
- 11:12is such a massive hub for engineering and development
- 11:15isn't just random. No, it's highly intentional.
- 11:17It is the direct result of heavy generational
- 11:21investments in education science, technology,
- 11:24engineering and math dating back decades. So
- 11:27you have a massive concentration of highly educated
- 11:30technical talent in economies with a significantly
- 11:33lower cost of living than London. And the Asian
- 11:35blueprint follows an identical logic. A company
- 11:39targeting the broader Asian market will typically
- 11:41anchor its executive headquarters in Singapore
- 11:43or Hong Kong or Hong Kong. Yeah, if the primary
- 11:46focus is mainland China. But from that executive
- 11:49anchor, the operations are distributed based
- 11:52on distinct regional specialties. The source
- 11:54of map this out beautifully, like Kuala Lumpur
- 11:57in Malaysia acts as this multilingual hub, drawing
- 12:00talent from across the region to support diverse
- 12:02markets. Right. And India serves as a world -renowned
- 12:05center for complex back office finance and deep
- 12:08technology support. Largely due to its massive
- 12:11established legacy IT infrastructure. Exactly.
- 12:14And then the Philippines is the premier hub for
- 12:16marketing and customer support. Yeah. And again,
- 12:19the why matters here. Yeah, it always does. The
- 12:22Philippines has a deeply entrenched cultural
- 12:24alignment with Western media, a highly Westernized
- 12:27educational system, and just exceptional English
- 12:29language proficiency. Which makes it uniquely
- 12:32suited for nuanced customer interactions. Absolutely.
- 12:35But I have to push back on this blueprint for
- 12:37a second. OK, let's hear it. Because if you are
- 12:40listening to this and mapping it out for your
- 12:42own team, you might spot. the massive human flaw
- 12:47in the spreadsheet here. The human element is
- 12:49always the wild card. Right. You have your executives
- 12:52in Singapore, your developers in India, and your
- 12:55marketing team in the Philippines. From a purely
- 12:58economic standpoint, you have built a highly
- 13:01efficient machine, but humanly. You have intentionally
- 13:06fractured your company across drastically different
- 13:09cultures and completely incompatible time zones.
- 13:13It's a huge challenge. So how do you prevent
- 13:15that workforce from devolving into just a chaotic,
- 13:18disconnected mess? Well, this raises an important
- 13:21question and it frankly represents the most significant
- 13:23operational hurdle of the borderless model. I
- 13:26would imagine so. Managing a globally distributed
- 13:29team means leading people you may never share
- 13:31physical space with whose cultural norms around
- 13:34authority, and communication are fundamentally
- 13:36different from your own. Zaheem stresses that
- 13:39maintaining a unified company culture in this
- 13:41environment is entirely achievable, but, and
- 13:45this is a big buy, but it requires a radical
- 13:48shift away from traditional management habits.
- 13:51The most obvious hurdle is simply the clock.
- 13:54Oh, the time zones. Yeah. If my lead engineer
- 13:57is in Ukraine and I am in New York, our working
- 14:00hours barely overlap. We cannot rely on tapping
- 14:03someone on the shoulder or calling an impromptu
- 14:06all hands meeting at two in the afternoon. Right,
- 14:08the traditional office crutches are gone. So
- 14:10this forces companies to adopt digitized, non
- 14:13-synchronous training and communication. Every
- 14:15process, every project update, every single piece
- 14:17of institutional knowledge must be meticulous,
- 14:20documented, and accessible on demand. No more
- 14:23tribal knowledge. Exactly. An employee in India
- 14:26needs to be able to wake up, consume the context
- 14:28of a project, and execute their portion of the
- 14:30work while their manager in San Francisco is
- 14:32fast asleep. But, you know, immaculate documentation
- 14:35only solves the task execution piece. It doesn't
- 14:38solve human connection or cultural friction.
- 14:41And the source text points to a staggering statistic
- 14:44regarding this. 53 % of communication is nonverbal.
- 14:48Wait, 53 %? That's huge. Yeah. More than half
- 14:52of the intended meaning in any given interaction
- 14:54is conveyed not by the words spoken, but by facial
- 14:57expressions, posture, and subtle vocal inflections.
- 15:01OK, think about that. If you manage a global
- 15:04team purely through Slack messages or email,
- 15:07you are intentionally stripping away 53 % of
- 15:09the data points your employee needs to understand
- 15:11you. That is wild to think about. It is. A direct,
- 15:16terse message that a manager in New York considers
- 15:18just efficient might be interpreted as incredibly
- 15:21aggressive, rude, or demanding by an employee
- 15:24in a culture that values highly polite, indirect
- 15:27communication. So much gets lost in translation.
- 15:29Exactly. The text makes a striking analogy. Managing
- 15:32without video is like forcing your team to read
- 15:34lips. Oh, wow. That's a great way to put it.
- 15:37Which is exactly why the playbook mandates a
- 15:39strict video -first policy for all synchronous
- 15:41communication. OK, video first. Yes. A smile,
- 15:45a nod of encouragement, or just a relaxed posture
- 15:48on a video call instantly bridges the cultural
- 15:51gap that text communication usually exacerbates.
- 15:54Yeah, seeing the humanity of the person on the
- 15:56other end of the line is a non -negotiable requirement
- 15:58for building trust across borders. Absolutely.
- 16:01I want to dig into another critical cultural
- 16:03blind spot the text explicitly warns about and
- 16:06has to do with how we actually hire for these
- 16:08distributed roles. Okay. Syane brings up the
- 16:11concept of the lone wolf. Oh, right. Yeah. In
- 16:14the U .S., particularly within the tech startup
- 16:17ecosystem, we practically worship the independent
- 16:20actor. We do, the whole hacker in a garage myth.
- 16:22Right. The ideal hire is the self -starter who
- 16:25takes a vague problem, retreats into a cave,
- 16:28requires zero supervision, and emerges a week
- 16:31later with a brilliant solution. We expect workers
- 16:34to be highly autonomous. However... transplanting
- 16:37that expectation globally is a recipe for disaster.
- 16:40Really? Oh yeah. In many other regions, business
- 16:43culture is profoundly communal. It is highly
- 16:45structured, deeply hierarchical, and relies heavily
- 16:48on consensus and continuous feedback from management.
- 16:52Right. So in those cultures, going rogue to solve
- 16:56a problem without constantly checking in with
- 16:58the team isn't seen as innovative. No, it's viewed
- 17:00as reckless. Reckless, risky, and disrespectful
- 17:03to the group dynamic. Exactly. So if you are
- 17:07utilizing an EOR to hire a single developer in
- 17:11Romania like a literal lone wolf operating entirely
- 17:15isolated from a local team, You cannot just assume
- 17:18they will naturally thrive in that vacuum simply
- 17:21because they have a great resume. You have to
- 17:22test for it. You must explicitly screen for that
- 17:25specific psychological profile during the interview
- 17:27process. Right. Global recruitment mechanics
- 17:30like reviewing portfolios, conducting technical
- 17:32assessments, those are standard. But the behavioral
- 17:34interview must actively seek out individuals
- 17:36who genuinely possess a self -starter mentality
- 17:39and an inherent comfort with high autonomy. Because
- 17:41if you don't... If you hire someone accustomed
- 17:44to a deeply communal office environment and drop
- 17:48them into a highly isolated, non -synchronous
- 17:50remote role, they will fail. regardless of their
- 17:54technical brilliance. Man, that's such a good
- 17:56point. So what does this all mean on a macro
- 17:58level? The big picture. Yeah, the big picture.
- 18:01We've analyzed how a single company utilizes
- 18:03EORs to bypass legal friction, maps out strategic
- 18:07global hubs, and navigates the cultural realities
- 18:10of non -synchronous management. Right. But if
- 18:13we zoom out... This behavioral shift by thousands
- 18:17of companies fundamentally rewires the global
- 18:20economy. It accelerates an unprecedented redistribution
- 18:23of wealth and professional opportunity. During
- 18:26the Q &A portion of the source material, this
- 18:28exact tension was brought up. The elephant in
- 18:30the room is this. If companies can utilize EORs
- 18:34to seamlessly siphon brilliant, highly motivated
- 18:37talent from lower cost jurisdictions like Poland
- 18:39or Malaysia, Doesn't that inherently hollow out
- 18:42the workforce and expensive hubs? That's the
- 18:44fear. Doesn't it trigger a brutal race to the
- 18:46bottom that dries down salaries in places like
- 18:48San Francisco, Boston or London? It is a deeply
- 18:51logical fear. I'll give you that. But Sahin points
- 18:54to a highly counterintuitive reality playing
- 18:57out in the market right now. OK, what if it?
- 18:59There has been no downward pressure or slowdown
- 19:01in hiring within top tier high cost cities. Wait,
- 19:05seriously? Even with this massive outflow of
- 19:08jobs to global hubs, San Francisco's salaries
- 19:11aren't dropping. Not at all. The macro demand
- 19:13for specialized talent is simply too immense.
- 19:16The total addressable need for engineering, product,
- 19:19and leadership talent is growing far faster than
- 19:22the global supply. Ah, so there's just not enough
- 19:24people, period. Exactly. Therefore, salaries
- 19:27in legacy tech hubs remain fiercely competitive.
- 19:30Instead of a race to the bottom, Sahin categorizes
- 19:33this phenomenon as the rise of the rest. I love
- 19:36that phrase, the rise of the rest. If we connect
- 19:39this to the bigger picture, the dynamic fundamentally
- 19:42elevates the baseline for everyone involved.
- 19:44So? Well, for the workers situated in a high
- 19:47-cost legacy hub, the primary currency they gain
- 19:50is ultimate geographic freedom. Oh, great. They
- 19:52maintain their premium earning power. but are
- 19:55no longer physically tethered to a devastating
- 19:58commute or an exorbitant local housing market.
- 20:01And for the worker in the emerging hub, like
- 20:04the developer in Ukraine or the marketer in the
- 20:07Philippines, the impact is utterly transformative.
- 20:11Because global enterprises are suddenly competing
- 20:13fiercely for their local skill sets, their baseline
- 20:16salaries increase dramatically. And it's not
- 20:18just about the money, right? No. Furthermore,
- 20:20they gain direct access to world -class leadership
- 20:23training, massive equity opportunities, and corporate
- 20:26career ladders that were previously gated behind
- 20:29an impossible immigration process. It essentially
- 20:32lifts the ceiling on human potential globally.
- 20:35It really does. Going where the talent is isn't
- 20:37just some ruthless corporate cost -cutting exercise.
- 20:40It is the only viable method for a company to
- 20:43maximize its agility, retain its best people
- 20:45through extreme flexibility, and maintain a competitive
- 20:49edge in a global market where highly skilled
- 20:51talent is the single most scarce and valuable
- 20:54resource. Couldn't have said it better. So if
- 20:56you are an entrepreneur listening to this and
- 20:58figuring out how to scale or an employee navigating
- 21:01your role in a newly distributed team, understanding
- 21:05this playbook is critical. It's essential. Recognizing
- 21:08why your back office and your executives sit
- 21:11in different time zones. acknowledging the absolute
- 21:15necessity of an employer of record to legally
- 21:17shield your company and mastering the behavioral
- 21:20nuances of video first non -synchronous communication.
- 21:24This is the definitive blueprint for operating
- 21:27in the modern economy. It demands a high degree
- 21:30of intentionality, but companies that master
- 21:32this blueprint achieve a scale and resilience
- 21:35that legacy organizations simply cannot match.
- 21:37And evaluating this entire system leaves us with
- 21:40a rather profound implication regarding the future
- 21:42of human labor. OK, late on me. We spent significant
- 21:45time discussing the necessity of non -synchronous
- 21:48workflows across multiple strategically drafted
- 21:51global hubs. If the true borderless workforce
- 21:54relies entirely on scattered time zones and asynchronous
- 21:57handoffs to function efficiently, are we witnessing
- 22:00the permanent end of this standard workday? That
- 22:02is a wild thought. Think about it. Consider the
- 22:06operational reality of the hub model. The future
- 22:08of a scaled business is essentially a 247 continuous
- 22:13output engine. It never stops. Exactly. A complex
- 22:17project is no longer paused at 5 0 p .m. It is
- 22:20simply handed off across time zones, passed like
- 22:23a relay baton from a team in London to a team
- 22:26in India to a team in San Francisco. Wow. effectively
- 22:30eliminates the concept of a corporation ever
- 22:32truly clocking out. You spin that color -coded
- 22:35globe on your desk and you realize those invisible
- 22:38lines aren't just borders you have to legally
- 22:40navigate anymore. No, they're not. They are time
- 22:42zones you can actively harness. Once you secure
- 22:45the legal proxy to bypass the friction, the map
- 22:47doesn't just get smaller. It becomes an engine
- 22:49that literally never sleeps. An all -new world.
- 22:52It really is. Thank you so much for taking this
- 22:54deep dive with us today. It has been incredible
- 22:56to explore the mechanics behind the hype with
- 22:58you. We'll see you on the next one.