Ep 17 AI in Quality Transformation

ISPE Podcast: Shaping the Future of Pharma · Apr 29, 2026 · 33m

In this episode, Miguelina Matthews, Head of Quality Intelligence, Advocacy and Pharmacopoeia Affairs at Sanofi, joins the podcast to share how the company is leveraging artificial intelligence to shift pharmaceutical quality management from reactive investigations to predictive, data-driven insights. Learn more about the deployment of Sanofi's "Plai" tool, emphasizing the importance of robust governance, effective change management, and human-led decision-making in scaling AI technologies across global operations.