Staffing Safety Net: Build a 30-Shift Float Pool to Prevent Missed Visits in Your First 90 Days
Most new agencies fail or stall not because they lack clients but because they miss visits in weeks 1–12. Drawing on Scott McKenzie’s work across 531+ HCAB agency launches, this episode gives a CEO-level playbook for a single, concrete fix: a 30-shift float pool. You’ll get an exact hiring and scheduling blueprint, a sample budget line (real HCAB examples used; typical float-pool startup funding shown at $6,200), three onboarding scripts to ensure clinical continuity, and the compliance checkpoints you must clear — including a nod to California’s Home Care Organization registration and…
The skinny
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