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Episode 9 - Special Guest John Wilson

Episode 9 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss:

(00:00) Intro

(01:49) John's origin story

(05:21) How John thinks about KPIs for his business

(07:43) John reviews his weekly KPI sheet

(10:10) How did John learn about KPIs?

(12:50) Discussion about SGI & trade groups

(16:42) What does it mean to adopt a business system?

(20:03) Value of annual & quarterly off-site meetings

(22:57) What hurdle should you give to a general manager?

(26:15) The value of property management as SMB launchpad

(27:42) Tips on growing a small service business…

The skinny

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