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Robert “RJ” Jerome on How Heartland Dental Makes Technology Decisions at Scale
Heartland Dental—the largest DSO in the U.S. with nearly 2,000 locations—operates at extraordinary scale, and in this episode of The Dental Economist Show, host Mike Huffaker sits down with SVP and Chief Digital Officer Robert "RJ" Jerome to unpack how Heartland makes high-stakes technology decisions. From enterprise data strategy and AI deployment to insurance automation and clinical innovation, RJ shares how Heartland balances business leadership, operational discipline, and future-focused digital transformation to support thousands of doctors while preserving practice autonomy.
RJ offers…
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