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Speak Less, Win More - The Hidden Power of Calm in Chaos with Shermin Kruse | BWI #153

Episode 153 - Speak Less, Win More - The Hidden Power of Calm in Chaos with Shermin Kruse

Shermin Kruse shares how to stay calm and clear-headed in tough situations by using tools like empathy, careful listening, and asking better questions. Whether you're in a negotiation or dealing with everyday challenges, learning to observe and respond without reacting can make all the difference.

Key Takeaways:

- Replacing "why" and "but" with "what" and "how" encourages openness.

- Emotional control enables us to act in alignment with our values rather than react impulsively.

- Stoicism helps in…

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