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110: HEAT: A 4-Step Framework to Address Conflict
In our last episode, we met Cindy, an executive leader struggling to get her team aligned. Jay was joined by Mike Robbins, who shared insights on taking ownership and embracing change. While many leaders buy into these ideas, they often struggle with execution, especially when it comes to addressing conflict head-on.
In this solo episode, Jay introduces a simple but powerful tool for handling conflict in professional environments: the HEAT framework. Whether you're dealing with tension that impacts team morale, productivity, or relationships, HEAT equips you to navigate these challenging…
The skinny
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