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How to be a successful retailer - PART ONE
This is Part One of a two-parter that will conclude next week where we talk to winners from the kbbreview Retail & Design Awards 2024 to get under their skin, hear their stories and see what makes their businesses successful.
Next week, we'll be meeting our Kitchen Retailer of the Year - Laings in Inverurie - and our Bathroom Retailer of the Year - Pier1 Bathroom in Hove. Two very different businesses with two very interesting perspectives on the market.
But to kick it off today we've got an interview that's so interesting, so insightful and actually just gives you a bit of a warm feeling…
The skinny
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