Latest / Restaurant Business with Fexingo: Food Service, Hospitality, and Independent Operators
Why Restaurant Reservation No-Shows Are a Billion-Dollar Problem
Lucas and Luna dig into the economics of restaurant no-shows — a problem that costs US operators an estimated $17 billion annually. They examine how reservation systems handle the risk, why independent restaurants are hurt worst, and what the latest data says about guest behaviour. The hosts also discuss practical countermeasures some operators are adopting, from pre-paid deposits to dynamic pricing, and whether the industry is finally ready to abandon the no-penalty model.
#NoShows #RestaurantEconomics #ReservationSystems #OpenTable #Tock #YieldManagement #RestaurantProfitability #Diners…
The skinny
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