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Has your AI therapist got your back? | Audio Long Read

In May this year, an American woman sought the help of a chatbot on an eating disorders website. The bot, named Tessa and running on an evolving, generative AI, advised her to start counting calories. Perhaps she should get some calipers, it suggested, to measure her body fat. When it emerged that Tessa had given similarly dangerous advice to others, the bot was taken down.

As countries around the world face a mental health crisis, exacerbated by the pandemic and a lack of human therapists, a new tech goldrush has begun. Can the latest self-help chatbots help meet a desperate need, delivering…

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