Latest / The One Oʻahu Podcast with Mayor Rick Blangiardi / September 11th National Day of Remembrance; a discussion with members from HFD
Transcript
- 0:15Welcome to the One Oahu podcast.
- 0:16I'm your host, Brandi Higa, and today is September 11th, 2025.
- 0:21We're joined this week by Captain Malcolm Medrano and Fire
- 0:24Inspector Carl Otsuka of the Honolulu Fire Department.
- 0:28Thank you both for making some time.
- 0:30Glad to be here.
- 0:31Yeah. Thanks for having us, Brandi.
- 0:32And, guys, you know, we thought it'd be appropriate
- 0:34to get you on because today is National Day of Remembrance.
- 0:37As we honor the nearly 3000 victims of the twin tower attacks in New York City
- 0:41and those in Shanksville Pennsylvania, on September 11th, 2001.
- 0:45First off, Capt. Mal, why don't we start with you?
- 0:48What what does that mean to you?
- 0:51Well, that day really brings it home.
- 0:54You know, we take we swear an oath to protect the community.
- 0:58And sometimes, you know, as we go
- 1:01about our rescues and extinguishing fires and helping people
- 1:05in the community, we sometimes might forget about that.
- 1:09How dangerous a job really is.
- 1:12So I think that event,
- 1:14you know, really solidified that commitment
- 1:17and and the dedication within myself to say,
- 1:21you know what this is and this is the calling.
- 1:23This is what I signed up for.
- 1:24I took a sworn oath.
- 1:26And that's the ultimate sacrifice.
- 1:29If that were to happen, Carl, about you.
- 1:33That they would that they means me.
- 1:36Well, first of all, on that day,
- 1:39at around 2:00, one,
- 1:422:00 in the morning, our dispatch dispatched us.
- 1:45We were actually on duty.
- 1:48And all the dispatch said was by the orders of the fire chief,
- 1:53you're to wake up and turn on your TVs.
- 1:57So this was not a general,
- 2:00dispatch to all the stations.
- 2:03Woke up, turned on the TV, and my heart sank.
- 2:07If you didn't know, around the world,
- 2:11firefighters, we, you know, don't personally know each other.
- 2:16We visit each other, we treat patches, treat T-shirts.
- 2:20And, I've been welcomed into their firehouses
- 2:25and been invited to share a meal with them.
- 2:30And have done so, on occasion.
- 2:34But this is across the United States, across the world.
- 2:38And my heart sank because I felt like I was losing,
- 2:42family in that World Trade Center terrorist attack.
- 2:47Captain, what about you?
- 2:48Where were you on that?
- 2:48Did you remember when you first saw?
- 2:51I do, I remember that that morning really well.
- 2:54I was actually on light duty at our old headquarters,
- 2:57a co-packer at the airport trade center.
- 3:00And so I was working with administration back then.
- 3:04Was still a proby,
- 3:06on probation, that is.
- 3:08And, you know, it was it was eerie because there are no airplanes in the air.
- 3:14And over there near the airport.
- 3:16So it was it was weird.
- 3:18It was quiet.
- 3:20It was very somber.
- 3:22And I think what helped us this is we're helping the chiefs plan.
- 3:27You know what?
- 3:27How do we how do we deal with what's happening?
- 3:30But that's,
- 3:32you know, so driving in into work
- 3:35and it was, you know, again, reflecting on.
- 3:39Okay. And being so young in, in my career.
- 3:42You know, is this is it? Am I ready for it?
- 3:45So there was a there was a moment of reflection of okay.
- 3:48And, you know, this is real.
- 3:50The dedication and commitment,
- 3:53to and it just
- 3:54solidifies more my decision to to join the whole fire department.
- 3:59And I know that you guys were kind of young in your careers, and I apologize.
- 4:02I was young in life, so I don't remember,
- 4:06just kind of what our posturing was here at the Honolulu Fire Department.
- 4:09But what what was done that day from the department standpoint.
- 4:14So, as Carl was mentioning earlier, you know, over, if you were on duty,
- 4:18then you would have gotten that message over, our, our radio system.
- 4:22To make sure that you tuned in, turned on the TV.
- 4:26We have received that phone
- 4:28call, to do the same, but we were.
- 4:31It was all hands on deck.
- 4:33It was a mandatory call.
- 4:34Go ahead and, start coming in, because we we didn't know what we were up against.
- 4:39And especially, you know, it's one thing that the incident,
- 4:42that happened, we learned about counter-terrorism.
- 4:45We learned about
- 4:46weapons of mass destruction even more so, and hazardous materials.
- 4:49And so it,
- 4:50it was
- 4:51the uncertainty, which is what really,
- 4:55you know, spurred on action.
- 4:57So we had to start making action plans at headquarters.
- 5:00I remember that day really well.
- 5:01It was, but that helped us, I think, deal with with what was happening as well to.
- 5:07Yeah.
- 5:07And that kind of brings me to my next question.
- 5:10How did that change the way that this department prepares?
- 5:13You know, you talked about maybe terrorism wasn't something that we were
- 5:16technically training for, ahead of this, this incident.
- 5:19But how did that change the way the department functions now, to this day.
- 5:23One of the pivotal things,
- 5:27was our communications, our interoperability between agencies.
- 5:31And that was driven that was found out through the investigation of, of of 911.
- 5:36And what what transpired?
- 5:37So one was communications.
- 5:40It allows us with the federal Communications Commission
- 5:43to have our own bandwidth.
- 5:44So 800MHz is strictly public safety.
- 5:48So now we have our own bandwidth that helps us talk to each other.
- 5:51We have radios that actually help us to talk to other departments
- 5:55and city, our city and both city and federal as well.
- 5:59So communication was key.
- 6:01Also training,
- 6:03you know, Homeland Security became, the term back then, right,
- 6:08to include chemical, biological, radiological, nuclear types of
- 6:14incidents.
- 6:14So training also came with it.
- 6:17So now we have our, we have our two hazmat units that actually
- 6:21and not just the two hazmat units but across the department.
- 6:23We're prepared more for that type of situation.
- 6:28I think the other thing too is, you know, we learned even post event how bad,
- 6:34you know, breathing in
- 6:36stuff that and this might be after the fire is out.
- 6:40And in this case after the collapse of the building is how that affects,
- 6:45people's health. Right.
- 6:46And still there are a lot of those that passed away
- 6:50just in the because of doing recovery work.
- 6:54Not so much being at the time that the towers collapsed.
- 6:57But, yeah, we've come a long way,
- 7:00since then.
- 7:00On being prepared.
- 7:03And of course, to to add to the communication standpoint,
- 7:07when Captain Mel and I,
- 7:11first got in, there were only two radios per truck,
- 7:15one for the driver and one for the captain.
- 7:19After 911, every single firefighter
- 7:22had a radio.
- 7:25The other thing that happened after 911 is,
- 7:30we went to kind of like a,
- 7:33a system
- 7:34of colors to we had to lock down the stations.
- 7:39For, for safety, for our safety.
- 7:43Because if anything happens to the firefighters, police officers
- 7:47or EMS people,
- 7:51who's going to be there to to help the public, right.
- 7:54So we actually had to lock down the stations and people couldn't
- 7:58visit anymore.
- 7:59And that was something that we took joy in
- 8:02when the community came by to check us out,
- 8:05you know, check out our trucks, kids, that sort of thing.
- 8:09Carl, you mentioned,
- 8:10you know, the other firehouses are kind of like your ohana, right?
- 8:14Whether you know them or not.
- 8:15Can you talk about the ways that the NY FD
- 8:20is celebrated here in Honolulu?
- 8:23Okay, so the city of New York was gracious enough to give us
- 8:26a piece of the I-beam from the World Trade Center building one of them,
- 8:30and we made a memorial so that we could remember
- 8:35the 343 firefighters that died on that particular day.
- 8:39That memorial also reminds us that
- 8:42to this day, firefighters who responded to the World Trade Center
- 8:47terrorist attacks are still dying of cancers, of respiratory illnesses.
- 8:53Third thing that it reminds us of is
- 8:56how to actually approach any emergency, you know.
- 9:02Prior to nine, 11,
- 9:04if our team had a fire, I'd be rushing in
- 9:10just just with, without regard to my safety.
- 9:16Grab the hose, just rush in,
- 9:18put out fires, or rush in, try to grab people.
- 9:22You know that. That sort of thing.
- 9:24We now have to step back.
- 9:28Look at the bigger picture.
- 9:30And this is through our training.
- 9:33Safety first. And,
- 9:36actually strategize
- 9:38how we're going to react to whatever increased.
- 9:42Trying to add to that. Yeah.
- 9:44You know, it's a representation.
- 9:46That that Jeff from FDNY, being,
- 9:51being part of the tower, we have that girder that we know
- 9:54that that's, you know, through investigation.
- 9:58You know what?
- 9:59What actually led to the collapse was,
- 10:02was the melting of the fasteners in the girders and so on and so forth.
- 10:06So having that in our courtyard, you know, it's,
- 10:09we pass it, those who come to headquarters to work and pass it every day.
- 10:14Is is a really great reminder that can we we
- 10:18we have something from the most, impactful emergency
- 10:23incident that happened, but we have it in our courtyard as a remembrance.
- 10:27And that's where, you know, the the coin term of never forgetting,
- 10:31is that's what sticks in our minds each and every day.
- 10:36You guys talk about other.
- 10:38I know that there's, like, a surfboard.
- 10:39There's some pictures.
- 10:41What other ways is FDNY and that incident?
- 10:44911. Honored here at the. You.
- 10:48We do have a surfboard that's on display in our headquarters.
- 10:51And this surfboard was created,
- 10:55by one of our firefighters, Jay Rush.
- 10:57And at the time, he made two identical surfboards.
- 11:01The second surfboard was gifted to the city of New York fire Department,
- 11:06and I'm not sure where it's displayed.
- 11:11I've never been to New York, but,
- 11:14I do plan on
- 11:15searching that for that surfboard so that, you know, we could,
- 11:19you know, educate our Honolulu public
- 11:22where they could see it.
- 11:25That surfboard has 343 silhouettes on it.
- 11:29Of the 343 that that perished on September 11th.
- 11:34The names of every single person,
- 11:37every every single firefighter that perished
- 11:40on that day, 343 names.
- 11:43So I've had people,
- 11:47come through our museum tours
- 11:49and say, oh, my goodness, I know this person.
- 11:53I know this person.
- 11:55He had their names on there and it just breaks your heart.
- 11:58They were friends or family.
- 12:00And so,
- 12:02it is a beautiful piece of work, of art and,
- 12:08if any of the public wants to come and see it,
- 12:10we do have museum tours every third Saturday of each month.
- 12:15Just sign up from our website.
- 12:19I was going to add brandy that,
- 12:21you know, that surfboard that Jay Rush actually,
- 12:25you know, created and not that, but both of them.
- 12:28But there's elements on that surfboard, like Carl was mentioning.
- 12:31The silhouettes.
- 12:32It's actually nine feet, 11in long to represent 911.
- 12:37There's even.
- 12:38And it was a community project.
- 12:41We had designers from the community help with the design work.
- 12:45For example, the copper, backing
- 12:48of where our Maltese crosses.
- 12:51So that's on the surfboard.
- 12:53It's also, on the perimeter, the tea leaf, which represents us. So.
- 12:59So it was a it was a gift of of aloha, from Hawaii.
- 13:03It was a community gift.
- 13:05Even vendors, you know, donating supplies
- 13:08to make it so that the boards could be created.
- 13:11So, there was also on the actual presentation, in New York,
- 13:18there were, there are captain
- 13:21Leo P, junior.
- 13:24There was Captain Curtis.
- 13:25I wore he, our radio superintendent, Russell Cooper, and our fire inspector.
- 13:30Brian's a blond who actually went there to present the surfboard
- 13:33along with the Camino Schools elementary school.
- 13:36So it was, it was a it was a great event.
- 13:39You know, to to show that this is, you know, even though we're out here
- 13:44so far away from them on the East Coast, we were thinking about them.
- 13:49Yeah. That's awesome.
- 13:51I know when we were talking before this, you also mentioned in ukulele.
- 13:54What's the story behind that?
- 13:57So again, you know, wanting to have
- 14:00some Hawaiian cultural, resemblance and gifting it to FDNY.
- 14:05So retired.
- 14:06He he's now retired.
- 14:08But firefighter Joe Boy Sousa,
- 14:11actually, created, a ukulele and with some in,
- 14:16in insets of the Hawaiian Islands
- 14:18and also HFD so that so he made and that's
- 14:22the only the one and only that he made to be gifted to FDNY.
- 14:26And a we're assuming that it's presented somewhere
- 14:30with, with the surfboard as well.
- 14:33And so this year
- 14:34on September 11th, 2025, where will you be?
- 14:38So like, every, every nine, 11 in the morning,
- 14:42there's there's an announcement, there's a moment of silence.
- 14:45So we do that internally within the department to,
- 14:48you know, to pay our respects and to never forget,
- 14:51there's other things that happen internally.
- 14:53A more at the station level.
- 14:55So the CrossFit workout gang,
- 14:57they do their 343 burpees.
- 15:00There's there's, I'll go canoe paddling
- 15:03gang, you know, they do 343 of their strokes.
- 15:07There's even some hikes.
- 15:09It's going up.
- 15:10Koko head crater.
- 15:11So those are all, you know, other personalized types of, remembrance things
- 15:17that go on, on that day for the city will be involved with at Tamarind Park.
- 15:22That'll be a formal, ceremony, remembrance ceremony.
- 15:27That'll happen at noon.
- 15:30The in downtown Honolulu.
- 15:32And then, of course, the mayor's 911 remembrance ceremony,
- 15:35which will be at the eternal flame at Hall Harley, starting at, 5 p.m..
- 15:39Is there anything else that you guys do throughout the year?
- 15:43I've seen, you know, firefighters do the great Aloha run in full gear.
- 15:47What kind of stuff happens throughout the year?
- 15:49Yeah.
- 15:49So, there's a group that participates in full turnout.
- 15:53So, yeah, not in the running.
- 15:55Running shorts or shoes, the full turnouts.
- 15:57And they they'll do the great aloha run.
- 15:59And we do that jointly with the Federal Fire Department
- 16:02and the state airport firefighters as well, too.
- 16:05And we do it as a firefighter group.
- 16:06Don't forget, they have the SCBA tanks on, too.
- 16:09So how much weight does that a.
- 16:11Bout 40 to 60. Pounds.
- 16:14The turnouts and the tank turnouts. Anything.
- 16:16Can you talk about how this incident affected recruiting?
- 16:20It seemed as if there was kind of a bump.
- 16:22Like everyone wanted to be a firefighter all of a sudden after this incident.
- 16:25If you could talk about that and why you think that happened? Yes.
- 16:29So we saw an uptick in, recruitment.
- 16:32You know, the whole patriotism, right?
- 16:33This this attack that happened not just on the towers, but it impacted.
- 16:39And it was an attack on our entire nation.
- 16:42So, yes, there was an uptick in recruitment.
- 16:46Those were changing careers.
- 16:48Even there were some, even some NFL players that were even,
- 16:52coming to the fire service.
- 16:54Professional athletes,
- 16:57military, retirees, which typically, you know,
- 17:00they, they, they signed up for after their military career.
- 17:03But but we, we saw an uptick and,
- 17:06you know, because of wanting to to contribute
- 17:10and wanted to protect and being a resilient country that we are
- 17:14to actually contribute their their time and their energies
- 17:17and to fight back and never forget.
- 17:21With the work that you do in the community. Carl.
- 17:23I know that I've seen it like firsthand, little kids come up to you
- 17:27and they just look at you like you are a god, right?
- 17:30Like what?
- 17:31What is that feeling like? Because that doesn't happen to me.
- 17:36What makes makes you feel good?
- 17:38It really does.
- 17:41And I do downplay it.
- 17:44It's it's a it's a good feeling,
- 17:47but, just do my job.
- 17:50I wrote about this that people in the fire service have a hard time.
- 17:52Kind of like internalizing that and, like, seeing what we see.
- 17:56But, captain, I mean anything.
- 17:58Yeah. You know, because that's not our motivation of why.
- 18:00Why we do this job, right?
- 18:02And but yet we have to accept we have to acknowledge that those acts
- 18:07from the kids, like from the kupuna, from, from whoever in the community.
- 18:12So we appreciate we appreciate that.
- 18:15But yeah, so not if it feels awkward and we try to redirect
- 18:19and redirect saying, well, you know, yeah,
- 18:21you know, you can help Mom and dad or you can help and the uncle in that way.
- 18:24And so, you know, being
- 18:26and we do a lot of community relations activities and events.
- 18:28Right.
- 18:29And so we try to redirect redirect that,
- 18:32that attention and refocus it back on.
- 18:35Hey, you know, you're you can help your community as well too.
- 18:39Right.
- 18:40Mom, dad and uncle cousins or someone that you don't even necessarily know.
- 18:45Right.
- 18:46So in some respects in some some way and shape and form, we,
- 18:51we almost we used to give out a and deputize them as junior firefighters.
- 18:56So we give them a sticker and put it on them to kind of,
- 18:59you know, to have them realize that I can do good for the community too.
- 19:06But with
- 19:06that said, you know, you all have people that you've
- 19:10maybe mentored, but also pretty much inspired camp.
- 19:13Now you have a daughter who's become a strong, independent woman
- 19:16who wants to become a leader in our community, in a field
- 19:18that maybe women haven't, succeeded in in the past.
- 19:23What is that? That has to come from somewhere.
- 19:25And I think at some point she was looking at you.
- 19:27Yeah.
- 19:28Yeah, I think you're absolutely right. You.
- 19:30Because the kids grew up in the firehouse with us, right?
- 19:34So they come to the firehouse.
- 19:38Whether to have have dinner
- 19:40or whether just just to say hello or play volleyball or whatever.
- 19:44Right.
- 19:44So they grew up, they they grew up, they grow up around the station
- 19:48and, and firefighters and they see the work that we do.
- 19:51So I think that kind of motivates them and say, you know, hey, you know, that
- 19:55that's doing good community work and that instills that within themselves.
- 20:00So I think that's that's a big part of of who we are.
- 20:03And, that,
- 20:05you know, we impact our kids, we impact those in the community.
- 20:08And I think that that brings satisfaction to us.
- 20:11But yeah, and I think
- 20:14that's really something that has
- 20:17helped her move to in her career and what she wants to do.
- 20:21And what does that mean to you as a father to see that.
- 20:23Oh that's awesome.
- 20:24I mean, that's I think what every parent wishes is to just
- 20:30to see that their child has dreams,
- 20:34whether it be career based or family based or whatever, that that dream is.
- 20:39But for, for
- 20:41for them to persevere and to actually, you know, achieve their dreams.
- 20:46And in my daughter's case, you know, she's successful already,
- 20:50both academically and in her career, but yet
- 20:53she's not satisfied with, you know, just doing what she's doing now.
- 20:57But she wants to actually, upgrade her skill and also
- 21:02to do more for the community in that capacity.
- 21:06Yeah. What do you think that came from?
- 21:10Yeah, I guess it came from.
- 21:12Yeah, I hope it came from me.
- 21:15I we still have a hard time admitting, you know, that it did.
- 21:19But, yeah, I, I hope I had some influence.
- 21:22I think I had a tremendous impact in in her decisions.
- 21:26Yeah. Yeah.
- 21:28So, yeah.
- 21:30My son Pilar, he's like, 33 years old now.
- 21:36But I think he's genuinely proud of me.
- 21:42I think one of the things that,
- 21:45really impacted him was seeing me on the news
- 21:48on top of the mountain, putting out fires with my brush jacket, which, I.
- 21:53Mean, we're.
- 21:54We weren't we weren't supposed to be doing because we're not supposed to take off
- 21:58your your PPE, too.
- 22:00I leave this in the podcast. Carlos. Why take this up?
- 22:02Leave it up. Okay. Got it.
- 22:05But he actually developed,
- 22:08really good work ethic.
- 22:11Works hard, does things
- 22:14100% helps where he can,
- 22:18without being asked. So,
- 22:21and I think he's developed integrity
- 22:26where he does do things,
- 22:30selfless things.
- 22:32Take an old person's hand walks, walk him across the street, that sort of thing
- 22:36in downtown because he's he's working in downtown now.
- 22:40And, yeah, the work ethic helped him
- 22:46get through his two degrees,
- 22:49the bachelor's and master's and,
- 22:53and continues with his job
- 22:55and currently working with the governor and the governor's office.
- 22:59So the same question I asked the Catamount, where did that come from?
- 23:03I definitely think it came from me because,
- 23:08you know, during my career,
- 23:12I actually worked two jobs.
- 23:15You're not going to get rich, but,
- 23:18you know, being a firefighter is definitely not.
- 23:22And sometimes in Hawaii, we do need two jobs to make ends meet.
- 23:26Yeah.
- 23:27So the the work that I put in, outside
- 23:32and for the department is all about helping the community.
- 23:36You know, my all day job.
- 23:37So. Guys, is there anything that we missed?
- 23:40I did want to add, there's a there's a run walk, A5K run walk.
- 23:46That is held in, memorializing,
- 23:50firefighter Stephen Siller.
- 23:53And he's from squad one in Brooklyn.
- 23:55And he got off shift that morning
- 23:57and was on his way home when the incident happened.
- 24:01He turned around, went back to go get his gear,
- 24:04and he went to this tunnel in Brooklyn called the Battery Tunnel.
- 24:08But the girls were closed.
- 24:09So his whole goal was to meet up with his crew
- 24:13because even though he was off, he wanted to help out.
- 24:17So he actually ran with his full gear
- 24:20and his equipment and ran to meet up with his his crew,
- 24:25and ultimately lost his life.
- 24:27So there's a reenactment of that five K.
- 24:29So Captain Ortiz went in 2011,
- 24:33not just to New York to actually participate and represent HFD,
- 24:37but he went to London because it happens all over the world.
- 24:40So that's another event that, you know, we we remember that we participated
- 24:45in, to remember, what happened that day and especially for that firefighter.
- 24:50Yeah. Carl, I think that.
- 24:53The 911 terrorist attacks affected all of us in different ways.
- 24:58It's one of the events that we all remember
- 25:02where we were at the time. And,
- 25:07I was actually supposed to fly out to Vegas that night,
- 25:10and all of the flights are canceled.
- 25:13My wife was on business in North Carolina,
- 25:15got stuck in North Carolina, and,
- 25:19you know, me having to be on call,
- 25:26and in
- 25:27the emergency after the emergency proclamation,
- 25:31I really depended on my family
- 25:34to help care for my son,
- 25:36because my wife was in here, and,
- 25:40so we all, we all had adjustments to make,
- 25:44and it made us, I think, a little bit stronger.
- 25:50The one thing that the terrorists
- 25:51didn't expect was for our nation to become more unified.
- 25:58There were at the time, no Democrats and the Republicans.
- 26:02It was just, you know, one one country.
- 26:06And we were
- 26:09much, much more able
- 26:12to get things done to heal faster.
- 26:16And it made our our nation stronger.
- 26:20Well said.
- 26:22Well, thank you again, both of you, for your time.
- 26:25And I know that we're all appreciative of your service as well.
- 26:28And mahalo to all of you for listening.
- 26:30And until next time, Aloha.