Latest / Terri Messenger's Genius Zone / Why Women Must Lead the AI Revolution – Wake Up Woman! with Jacqueline Kucera

Transcript

Why Women Must Lead the AI Revolution – Wake Up Woman! with Jacqueline Kucera · Terri Messenger's Genius Zone

• 0:01
  Hey, hey, hey, and welcome. Welcome to Terry Messenger's
• 0:06
  Genius Zone. And this is the place and the
• 0:10
  space where you get epic value from incredible leaders all
• 0:18
  around the globe, where you can personally develop yourself and
• 0:24
  become the better version of you through listening to the genius
• 0:30
  near zone of our wonderful coaches, healers and leaders.
• 0:36
  And boy, do we have something exciting lined up here for you.
• 0:41
  Because we have a lady who is ACEO and she's going to give the
• 0:47
  perspective on AI leadership, human centric centric, that is
• 0:54
  technology and she is an author of Wake Up Woman.
• 1:00
  It's Your time to Lead. So she is all about your voice
• 1:06
  now. She's also former head of
• 1:09
  parliament in Switzerland with 20 plus years in high level
• 1:16
  leadership roles within the hierarchical and political
• 1:21
  structures. So you are going to be in for a
• 1:25
  big treat, but she is going to also empower you no matter what
• 1:30
  age you are, where you are in your life, She's going to
• 1:35
  empower you to know that your voice counts.
• 1:40
  And this, without any further ado, is the incredible
• 1:45
  Jacqueline. Hello, Doctor.
• 1:47
  Jacqueline, how are you? Hello, Terry.
• 1:51
  It's a pleasure to seeing you. I'm very well.
• 1:54
  How are you? Well, I'm very well.
• 1:57
  And would you like to tell me exactly where you are in this
• 2:01
  wonderful world? At the moment I am actually in
• 2:05
  the South of France, just enjoying a few days of holiday.
• 2:10
  Normally I'm living in Switzerland, in the heart of
• 2:13
  Switzerland. Beautiful.
• 2:15
  Well, I feel most honored to be with you on your vacation in
• 2:20
  France. And I am very, very envious.
• 2:24
  So, you know, you are definitely very, very passionate about
• 2:29
  women who need to use their voice and you know their right
• 2:35
  to use that in every room. And you know, as a high level
• 2:41
  leader and author, you wrote a book about Wake Up Woman, It's
• 2:47
  your time to lead. Would you like to perhaps talk
• 2:52
  to us about what your own personal experience was that
• 2:57
  woke you up and made you so passionate about this?
• 3:03
  Oh yes, it's a pleasure to talk about my own English struggles.
• 3:09
  Obviously this been a leadership journey for over 20 years and I
• 3:16
  was working in very hierarchical systems and I had to learn to
• 3:23
  conform. Obviously in such top leadership
• 3:27
  positions in politics and government, we have to adapt.
• 3:32
  We have to just do what what would be a tool.
• 3:38
  That is what I came passionate about because it became
• 3:43
  difficult just to listen in a time where everything's possible
• 3:48
  with a new AI technology. I became aware also that
• 3:54
  information is coming from everywhere and top down rules
• 4:02
  are far too slow. We have to take decisions
• 4:05
  quickly. What I also lift and show is in
• 4:10
  usually meetings or also when I got my directives and had to
• 4:18
  follow the rules. I was constantly performing and
• 4:24
  my voice didn't really count. I'm very passionate today about
• 4:31
  the voice of everyone who should count, because it's important
• 4:40
  that if you feel in meetings, you shouldn't talk.
• 4:46
  If you feel in meetings, in any case, whatever you're going to
• 4:49
  say, no one is going to listen to you.
• 4:53
  Your voice is put aside because you're not the one who is going
• 4:57
  to decide. That's what I'm passionate
• 5:01
  about. I tell you, wake up for it.
• 5:05
  It's your time to lead. Take your stance.
• 5:08
  Talk anyway. Go and get out your voice.
• 5:13
  It needs to be heard. Our world is suffering and we
• 5:18
  need to step forward. Everyone has its own voice.
• 5:23
  It's not the others not permitting us to speak, it's
• 5:28
  ourselves. Give ourselves permission to
• 5:32
  speak. So give yourself today the
• 5:34
  permission. Speak up.
• 5:37
  Tell people around what you think about your thoughts and
• 5:41
  tell them what you believe is the way to go.
• 5:47
  I think that is a very key point.
• 5:51
  It's, you know, telling people your thoughts because I, I feel
• 5:56
  that people speak up when they're, you know, they're
• 5:59
  argumentative or they're in conflict.
• 6:03
  And that's not what you're talking about.
• 6:06
  You're talking about being heard according to, you know, some
• 6:12
  thought leadership, your opinions.
• 6:15
  And, you know, we, you know, sometimes get caught up in fear
• 6:21
  of rejection. I'm not going to be liked.
• 6:25
  I'm going to be rejected. And then there's all these kinds
• 6:30
  of fears that we conjure up and a lot of people are fearful to
• 6:37
  to speak. So what would you say to that
• 6:40
  woman who is perhaps literally fearful to speak?
• 6:45
  Do you think it is about her confidence or do you think it is
• 6:50
  about her voice and her not wanting to use it?
• 6:54
  Do you know can you decipher the difference there?
• 6:57
  It's not. It's about her voice she doesn't
• 7:01
  want to use because she may be scared about not being accurate
• 7:08
  in that circle or not conforming to what some people have told
• 7:15
  her or not being the person who should speak in this moment
• 7:22
  because she's been told not to do that.
• 7:26
  And in the end, she believed those people.
• 7:30
  She believed those rules. She believed that she shouldn't
• 7:35
  speak. I don't think that you should
• 7:39
  allow yourself to stop you there.
• 7:43
  Speak up. Your voice counts.
• 7:46
  You have a powerful voice. Don't get yourself behind
• 7:56
  frames. Don't conform.
• 7:59
  It's not what people need from you.
• 8:03
  People actually need exactly what you have to say.
• 8:07
  So don't hide yourself, Just speak up what you have to say.
• 8:12
  I love that. I absolutely love that.
• 8:16
  Now, you know, you're a person in Parliament and you're a
• 8:19
  person that's under, you know, government rules.
• 8:22
  So, you know, there's a huge piece of being in a system where
• 8:28
  it, you know, I, I, I don't mean to sound old fashioned, but it's
• 8:32
  a bit of a man's world. And you know, how do you go in
• 8:39
  using your voice? Do you believe that you've got
• 8:43
  a, you can make a stand even in Parliament and where you are and
• 8:49
  share your opinions and put your views across?
• 8:53
  Because I loved what you said, Jacqueline, where you said
• 8:59
  you've got to share your views. People need to hear your voice
• 9:05
  and they need to know why you believe what you believe because
• 9:11
  systems are not always right. And So what would you say to
• 9:20
  that person who's stuck in the system and scared to say the
• 9:26
  wrong things in case they perhaps lose their job or they
• 9:32
  get totally thrown out? What would you say to that
• 9:35
  person? I would recommend to that
• 9:39
  person, prepare yourself to have this message.
• 9:45
  Prepare yourself to speak up. However, whenever you have a
• 9:50
  job, the rules with it, you tell your boss.
• 9:55
  You conform to the rules. You conform to everything he
• 10:00
  tells you to do within the limits of your work employment.
• 10:08
  But you have the right to tell, and you have the obligation to
• 10:13
  tell your boss or the people around, would you think?
• 10:18
  Because that's how you take responsibility of you life,
• 10:23
  yourself and the work you're doing.
• 10:26
  That's only how you actually take your role and your
• 10:32
  engagement seriously. Yeah, yeah.
• 10:36
  We, we want to be world changers.
• 10:38
  We don't want to be just conforming for the sake of
• 10:42
  fitting in and popularity because in the end, you know,
• 10:47
  whatever you put on the pedestal, you'll end up putting
• 10:50
  into the pit. And I, I love that.
• 10:53
  I love that, you know, Doctor John Dimartini always said that.
• 10:59
  So true leadership begins with women who are obviously carrying
• 11:06
  the weight of responsibility, quietly solving problems or
• 11:12
  loudly solving problems behind the scenes without recognition.
• 11:17
  What do you feel is the, you know, impact for these women who
• 11:24
  have carried so much weight and so much responsibility for so
• 11:30
  long? The impact is it's it's a very
• 11:36
  strong impact these women have. That's why I believe it's right
• 11:41
  time to adopt A new way of leadership in a new era with AI
• 11:50
  and new technologies. Why exactly that moment This
• 11:56
  woman always were actually leading and not maybe having the
• 12:02
  world position not attributed to them.
• 12:07
  But in any case, they were doing the, the, the work that they
• 12:10
  were looking after, the relationships they were moving
• 12:14
  forward with, with their teams, like developing them further,
• 12:20
  bringing them to the point they were efficient or are efficient.
• 12:24
  And that's now the time to step into visibility to say, I with
• 12:32
  my team, we achieved that and we propose to go this way.
• 12:38
  I think we need to take the floor at this moment with this
• 12:42
  powerful tools everywhere. Decisions have to be taken
• 12:47
  quickly, so let's take them together with our people, yeah?
• 12:54
  Making decisions very, very powerful.
• 12:57
  So, you know, you're an advocate for equal space for every voice,
• 13:03
  not only to present at the table but to actively contribute in
• 13:10
  this conversation. And you know, that is obviously
• 13:16
  your personal experience, even in government and how you faced
• 13:22
  these hesitations and how this has inspired you to write the
• 13:28
  book. Wake up, woman.
• 13:30
  It's your time to lead. What do you think is the biggest
• 13:36
  message in that book? Or if you could quote us maybe a
• 13:41
  sentence out of one of your chapters?
• 13:47
  Yes, I think it's very important that we this book really came
• 13:58
  out from one era, one specific era I would like to share with
• 14:06
  you. It was the era when I was like
• 14:11
  starting my leadership role in the Parliament just before
• 14:15
  COVID-19. I was engaged, I was arriving at
• 14:20
  my office, my desk, all the offices around me were empty
• 14:27
  because everyone was sent home. So how do you lead A-Team?
• 14:31
  You've never seen a message is you only can lead the team if
• 14:38
  everyone is on the same level. So if you respect everyone, they
• 14:46
  can work wherever they are at home, they will start to
• 14:52
  challenge themselves. Amongst them we we would have
• 14:56
  discussions together and discuss the best solutions.
• 15:03
  So importantly, I would share the message, have collaboration,
• 15:12
  leave respect, have trust. Even if you're the only one in a
• 15:16
  big building, everyone is outside.
• 15:18
  Have trust in your people, have trust in one another.
• 15:23
  So empower everyone around you and as well as yourself because
• 15:30
  you're thinking collectively, it's generating far more
• 15:34
  knowledge. And if one is out because he's
• 15:40
  sick, I'll I mean there are many others.
• 15:43
  So you're far stronger as team. So collaboration is the most
• 15:48
  important thing and take the lead in which rule ever you are,
• 15:54
  yes. Wow.
• 15:56
  I love that. I absolutely love that.
• 15:59
  Now we're going to also now move to the big part of the human
• 16:06
  versus the machine and obviously the fear.
• 16:11
  I mean, as people get older, they, they tend to kind of
• 16:15
  resist a lot of the the changes that are about and, and coming.
• 16:22
  And a lot of people are really quite critical and maybe fearful
• 16:28
  of AI taking over jobs and taking over the world for that
• 16:33
  fact. But you've got a very important
• 16:37
  theory about this and that is that no matter what, there still
• 16:43
  has to be the human who knows how to code, who knows how to
• 16:51
  ask the questions. When you are seeking counsel,
• 16:58
  when you are seeking obviously wisdom, knowledge from AI and
• 17:06
  the chat box and all of those elements, there is still that
• 17:11
  element that you teach on of human beings that are the ones
• 17:18
  that are still inputting. So you're only going to get out
• 17:21
  what you put in. Would you like to talk about the
• 17:25
  quality of inputting? And you know, for that person
• 17:31
  out there that might be fearing the machine, what would you tell
• 17:38
  them? We have to be aware that there
• 17:43
  is human intelligence and there is artificial intelligence.
• 17:47
  If I'm talking about the machine, it is artificial
• 17:51
  intelligence. But the machine also is any kind
• 17:55
  of tool we're using, be it Google as a search machine, as
• 18:02
  technology, being e-mail systems, being social media,
• 18:08
  being chat bots. We ask questions everywhere,
• 18:12
  We're connected everywhere with all these tools.
• 18:15
  So actually when we speak on social media, when we are on
• 18:21
  Internet, we don't fear anything.
• 18:25
  Now AI comes in. What's the difference with AI?
• 18:29
  We have chat bots, you know, they're talking with us, but
• 18:32
  we're already used to it. The only thing which is very
• 18:36
  important is that we know what has been put in this machine.
• 18:42
  What if chatbot knows how it can reply to the question?
• 18:48
  Is it limited in what he, the machine knows?
• 18:52
  So we as the human, we are the pilot, we are asking the
• 18:56
  machine, we are like in the lead, we have to tell the
• 19:01
  machine. I would like to have this
• 19:02
  information. If the machine or the chat bot
• 19:06
  doesn't give the right message out, I have to check any case
• 19:11
  this message. So the quality is important.
• 19:15
  What kind of data? So check always what kind of
• 19:18
  chat bot are you using? What kind of information has it
• 19:23
  inside? Does he know actually what I'm
• 19:27
  asking about? And always check whatever the
• 19:31
  replies to become accurate replies you need to know how to
• 19:38
  ask. They're different methods.
• 19:41
  I use the Craft method. This is a method where you
• 19:44
  actually put in what content you would expect him to answer.
• 19:52
  So what question, what tone, what form, what whatever you
• 19:58
  would like to know. So the prompting, how you ask a
• 20:01
  question is very important. What I mean by that is you need
• 20:06
  to be educated to use this new tool.
• 20:09
  You need to have like instructions how to use best and
• 20:14
  how to interpret this replies you're getting from this
• 20:18
  machine. My goodness, that's so powerful.
• 20:23
  Because really, while people are feeling like machines are taking
• 20:28
  over, it's really, as you're saying, you need to know what to
• 20:34
  put in. You need to know the tone of
• 20:37
  voice. And I know that the more detail
• 20:41
  you can give, you know, the better it is.
• 20:45
  So if you are, you know, writing a letter, you know, who do you
• 20:50
  want to be seen as? Like, do you want to be seen as
• 20:56
  a reverend leader, you know, and do you know a reverend leader
• 21:02
  that you can even refer to and say, you know, write this so
• 21:08
  that it is in, you know, politically correct according to
• 21:14
  it might be aged hair or it may be whatever it is and say it in
• 21:22
  the voice as if I am perhaps a queen looking after my king.
• 21:28
  I'm, I'm just saying this because I, I love to use AI and
• 21:34
  I do believe that it has really, really helped me out
• 21:41
  tremendously. And in, in a lot of ways where I
• 21:47
  think human beings, the, the, one of the biggest problems with
• 21:51
  humans as opposed to a machine is that we have a heart and we
• 21:57
  have a soul and we have emotions.
• 22:00
  And sometimes our emotions can run away from us, Which kind of
• 22:07
  almost leads me back to where your passion is in the
• 22:11
  beginning. And, and getting people to speak
• 22:14
  their truth and speak out and, and move out of the way of
• 22:19
  yourself and know that it's a, your mission, you know, and if
• 22:25
  you're speaking from that point and you're not getting caught up
• 22:29
  in that emotion. And I feel that that's when you
• 22:34
  are generating from AI. It does keep it clean.
• 22:38
  But also there, there are the, the awareness elements that we
• 22:44
  have to discuss as well, like being aware of dilemmas,
• 22:49
  misinformation and the influence of algorithms.
• 22:54
  Can, can you talk me through that?
• 22:58
  Yes. Obviously the dilemma is that
• 23:03
  these machines are very powerful.
• 23:06
  We need to be very careful what personal information we set, we
• 23:11
  ourselves put in. We must be aware that certain
• 23:17
  skills we have today and the machine has it for better.
• 23:24
  So the dilemma is how do we as human beings stay on top of the
• 23:30
  machine? Obviously we have to be able to
• 23:35
  run this machine, so it's an assistant.
• 23:39
  We have to program it and to train it that it gives the
• 23:43
  information we want and we shouldn't just be submissive and
• 23:49
  say, OK, whatever I put some question in you, whatever you
• 23:53
  give me, that's OK. No, be on top of that.
• 23:56
  Dilemma is many jobs are made, made redundant, but there are
• 24:03
  other jobs and we have to adapt. As always in evolution.
• 24:09
  Any new tool, any new system, the cars arriving when they were
• 24:14
  invented, they replaced, you know, some, some other
• 24:20
  transports, anything the, the, the mobile phones, when they
• 24:26
  arrived, we were all a bit scared.
• 24:27
  We didn't want to accept in the beginning, just embrace it.
• 24:31
  Just accept it as a new tool and use it.
• 24:35
  They're going to be new opportunities.
• 24:37
  You need new skills for that. Just train yourself.
• 24:42
  It's, it's like driving a car, isn't it?
• 24:44
  We learn how to drive a car. So we've, we've really got to
• 24:49
  stay with the times. I'm sure there were the days of
• 24:52
  the horse and cart where people didn't drive a car and we had to
• 24:57
  adapt to that. So yes, I feel that we do need
• 25:01
  to move with the times. But it's interesting, like I
• 25:04
  often say to my mother, you know, if I died tomorrow, I
• 25:10
  could have the most incredible book because I literally have
• 25:15
  chapters on everything in my life from AI that are, you know,
• 25:22
  from my coaching and my acquisition and everything I
• 25:28
  teach. And obviously, because I know
• 25:31
  exactly what I'm putting in, I can say I want it done in this
• 25:36
  way where it's going to make a change to that person and help
• 25:41
  them to stand in their power. It's going to help them use
• 25:44
  their voice. But this person also has these
• 25:48
  limitations. They have fears.
• 25:51
  They have that fear of rejection.
• 25:54
  They've been brought up in this culture.
• 25:56
  What is the exact wording in that modality that's going to
• 26:02
  help make that change? And I've got that right through
• 26:08
  to where, you know, I needed to claim legitimate insurance for
• 26:13
  my house that was trashed by a tenant, where I needed to speak,
• 26:19
  you know, about what had happened.
• 26:21
  And obviously, you know, know exactly the right words because
• 26:26
  we can get caught up in our emotions as I said so.
• 26:30
  And right through to even my husband and then, you know, him
• 26:36
  being in aged care and me advocating for him and you know,
• 26:44
  everything that I can, you know, put out an e-mail creates a
• 26:50
  letter that is solid and politically correct and in the
• 26:56
  guidelines of aged care as well as being a strong advocate.
• 27:02
  So I mean, I and say that that it it could become this
• 27:06
  incredible book, but you know, obviously you are training
• 27:12
  people in AI. What do you think is the first
• 27:16
  line of what people really need to know?
• 27:21
  If they were going in and they were wanting to really embark on
• 27:26
  using AI, what would be the first thing you would say to
• 27:30
  them that you would teach them? The first thing I always talk
• 27:37
  about, the challenges AI brings with it.
• 27:44
  So the challenges of acquiring skills, of knowing how to
• 27:51
  actually talk to AI so that it's exactly doing what I wanted to
• 27:58
  do it to do, it's the first thing I really teach them is
• 28:02
  prompting. How do I speak with the machine
• 28:08
  in order that I get the answers I really would like to have.
• 28:13
  So really this prompting is the first things I teach them.
• 28:19
  I always tell them, I also teach them how to set up their own
• 28:27
  assistant, the GPT, for example, They can integrate, they can use
• 28:34
  this chat bot like a real an assistant as you were talking
• 28:38
  about just before Terry. We can really program this
• 28:42
  machine just for ourselves and tell him how I would like to
• 28:48
  have written my emails to certain people, or how to to
• 28:53
  draft an enquiry, or how to write a letter to someone or
• 28:59
  even how should I talk to someone.
• 29:03
  As you just said. Before so I can program him with
• 29:07
  the traits, skills or my qualities I have or the the
• 29:14
  profile I have and put it in so he will reply instead of me and
• 29:20
  with less emotions that we have that we can put the emotions in
• 29:26
  it. If you like to have some,
• 29:29
  importantly also what to put in and what not, there are legal
• 29:35
  regulations in force. We always have to respect them
• 29:39
  as well in the context, the working context.
• 29:42
  It is important that we are aware of this legal rules as
• 29:48
  well when we work with AI. Yeah, yeah.
• 29:53
  So, I mean, and, and really what we can do is we can, you know,
• 29:58
  say to it, you know, speak in legal terms.
• 30:03
  Like, you know, if you're talking to consumer affairs or
• 30:08
  something where you were doing something legal, you can ask for
• 30:14
  the, the right terminology and say, speak as if I'm quoting and
• 30:20
  create that and do it in the voice though.
• 30:23
  And you can even adjust your voice, like make it a a soft but
• 30:28
  firm voice. And and then, you know, as far
• 30:33
  as being a coach, you can be OK. I've got this idea.
• 30:37
  I want to help people. And I'm just going to talk about
• 30:40
  your passion here for a moment, Doctor Jacqueline.
• 30:44
  You know, I want people to know that their voice matters.
• 30:48
  I want them to know that their voice needs to be heard in every
• 30:53
  single room. What would be the greatest
• 30:59
  inspirational talk that I could give to them in order to bring
• 31:07
  them out? And, you know, sometimes, like
• 31:11
  one of the things that, for example, I, I got a bit of an
• 31:15
  inspiration about this the other day, working with a lot of
• 31:19
  coaches, that too many people are making what they're saying
• 31:25
  and what they're doing, especially if it is online about
• 31:28
  themself. So rather than them thinking
• 31:33
  about their mission, they're internalizing it and putting the
• 31:40
  spotlight on themselves and shrinking themselves.
• 31:44
  Do you have any kind of remedies for these kinds of people
• 31:49
  yourself? Remedy of not drinking is just
• 32:00
  stepping out of your own silence.
• 32:09
  I mean, for for years, you know, I was waiting for permission or
• 32:14
  was waiting for the right time for someone to say, well, just
• 32:19
  just tell it, you know, just say what you want to say or just
• 32:24
  take this lead. No, but it's not about someone
• 32:33
  else's permission. It's our permission to step out.
• 32:37
  It's ourselves who have to take the lead and say to ourselves.
• 32:46
  Just be and take responsibility for yourself and for others.
• 32:53
  It's the way how you say things, how you address your message.
• 32:58
  Go out with this. There is someone out there who
• 33:02
  needs exactly what you have to say, and this person is waiting
• 33:08
  for your voice. That's beautiful.
• 33:13
  And of course you're leading the the change with, you know, high
• 33:18
  level leaders and building cultures and contributing to
• 33:25
  people that are perhaps sitting in that silence and I guess, you
• 33:31
  know, investing in reskilling. How important is it for people
• 33:37
  to invest in their reskilling? I know that, you know, a lot of
• 33:42
  people even in the corporate world, they're very concerned
• 33:46
  about, you know, a woman gets to a certain age and then thinks
• 33:51
  that she's going to be moved on at a certain age.
• 33:57
  Would you recommend that she invests in skills with, you
• 34:03
  know, AI and becoming competent? Let's see, everyone has to
• 34:08
  invest in skills using AI technologies.
• 34:14
  It's going to be more and more important everywhere in every
• 34:19
  business. So whatever job you're doing,
• 34:23
  it's not only administrative jobs.
• 34:26
  We know in biology and medicine, everywhere you are, it is going
• 34:33
  to be computers taking over your jobs.
• 34:36
  So if you know actually your field of experience, if you are
• 34:41
  in marketing, if you are in in sales, if you are in
• 34:50
  housekeeping, whatever you are in, these tools will be there.
• 34:55
  But if you know what you're doing, if you know if you have a
• 34:59
  certain expertise about a certain field, that's going to
• 35:03
  be powerful when you know to use these tools because you're going
• 35:08
  to be more performant and then your job.
• 35:12
  That's what I told my staff. Their job is still there.
• 35:16
  We still have to deliver information, media articles
• 35:22
  early morning. We still have to assemble
• 35:26
  scientific background documentation.
• 35:30
  We are doing it with the tools for quicker and we still know
• 35:34
  exactly what we have to pick. We know exactly for which topic,
• 35:39
  what is needed for which preparation.
• 35:42
  A member of Parliament has needs certain information, which ones.
• 35:47
  We are the specialist on that. If you're a specialist, you're
• 35:51
  not going to be replaced. You're going to be boosted by
• 35:55
  this AI tools. So yes, get on top of it.
• 35:59
  Just learn my e-mail, learn how you use your phone.
• 36:04
  Just learn how to speak to chat bots and use this algorithms,
• 36:10
  use this for your benefits. So you're going to go even
• 36:15
  better. Yeah, You know, because my
• 36:19
  profession is, you know, clinical hypnosis and NLP and I
• 36:23
  train and look, I have found myself training really high
• 36:28
  level leaders, teachers and, you know, CEOs because it's so
• 36:34
  powerful to know how to use language.
• 36:37
  And that was language was one of the biggest things.
• 36:41
  And you know, one of the things that is the most powerful,
• 36:46
  influential thing that I learned as far as language is the
• 36:51
  truisms. And I'm not sure if you've heard
• 36:54
  of this before, but if you can state three or more truisms, the
• 37:01
  more the merrier. And they've got to be absolute
• 37:05
  cold hard facts. So if you are, for example,
• 37:10
  you're moving into an industry where it might be aged care, or
• 37:15
  it might be an industry where you're speaking to a, a specific
• 37:21
  field of people, right? AI, This is where AI can be so
• 37:28
  powerful because you can, simply because what we were taught is
• 37:33
  that if you can hit three or more things of facts on the head
• 37:41
  and say, this is happening, this is happening.
• 37:45
  And of course in politics, this is happening, then the statement
• 37:51
  that you make straight after is going to be very, very powerful.
• 37:58
  So it's interesting. So I, I know that quite often
• 38:02
  I'll say, OK, what are the three highest political facts and
• 38:10
  values that are related to that particular system?
• 38:15
  And then they might come back to me with their values or, or the
• 38:19
  facts and then, OK, create me now a letter stating those 3
• 38:26
  facts. But what's your thoughts on
• 38:28
  that? Do you feel that we do need to
• 38:32
  embed AI ethics and governance into that strategy when we are
• 38:38
  kind of beginning our AI journey?
• 38:41
  Oh. Definitely we need AI ethics.
• 38:46
  Definitely we, we, we need to be very careful with kind of AI
• 38:51
  system we use for example, you know, political, democratic,
• 38:56
  fair. First, we are opting for
• 38:59
  sovereign systems, you know, so everything we discussed within a
• 39:03
  chat box, within a sovereign LLM large language model obviously
• 39:08
  has to be protected. Yes, we have to build in ethics,
• 39:13
  we have to build in equality. We have to control that the data
• 39:18
  is quality driven and accurate. We have to make sure that the
• 39:23
  information are coming out. They, they, they are what we are
• 39:29
  actually expecting and we have to train.
• 39:32
  We need to know what, what the code is behind it.
• 39:37
  We need to know how the model has been shaped and what data it
• 39:42
  has been trained on, but we need to be very aware and careful
• 39:47
  with what we are using. And that's why I think we need
• 39:54
  all to get all to get trained on on the system to know that we
• 39:59
  stay on top and not leave it to whoever locks these machines.
• 40:06
  Wow, that's amazing. So you've done some keynote
• 40:11
  speaks and whenever I conclude a podcast, I always do love to ask
• 40:18
  this question and I guess with this very powerful conversation.
• 40:23
  And I firstly want to thank you, Jacqueline, for just imparting
• 40:29
  so much knowledge and so much gold into this conversation.
• 40:34
  And I also want to let our listeners know that we will be
• 40:39
  including your contact details and your book into the show
• 40:46
  notes. So I am sure this is a book for
• 40:50
  every woman to read and I am sure that there's going to be a
• 40:54
  lot of men out here that are going to also really find this a
• 40:58
  very, very interesting chat. So I'd like to ask you the
• 41:04
  question, if you were giving now one sentence, 1 gold nugget from
• 41:13
  a keynote talk that you would like to say, you know, now to
• 41:20
  end this podcast, what would you like to say to the audience?
• 41:26
  I would like to ask a question. How do we prepare the next
• 41:33
  generations for AI leadership, education and work?
• 41:43
  Let's embrace these new tools, but be conscious and work for
• 41:51
  our next generations, because that's our children.
• 41:57
  That is amazing. Wow, I am so glad I'm I've never
• 42:01
  regretted asking that question yet.
• 42:03
  Well, Doctor Jacqueline, thank you so very, very much for your
• 42:07
  time. It's been such a pleasure to
• 42:09
  have you and just adding the world and making the world a
• 42:13
  better place for having you been on the show.
• 42:18
  Thank you so much, Terry was really exciting.
• 42:21
  A great pleasure from me. Thank you, Terry.
• 42:27
  Awesome.