Latest / Good Morning From The Chicken Coop! / Season 2 - Episode 330 - What are you complaining about?

Transcript

Season 2 - Episode 330 - What are you complaining about? · Good Morning From The Chicken Coop!

• 0:01
  Welcome to the Good Morning From the Chicken Coop Podcast with
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  Kim Johnson, your creative strategist and mastermind set
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  coach. Filled with inspiration,
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  distinctions, perspectives, and possibilities, we help you to
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  cultivate a mindset that leads you to create the best version
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  of yourself you could ever imagine.
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  Join Kim every morning from one of her favorite happy places,
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  her chicken coop along with all her chickens.
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  Hey, everybody. Good morning from the chicken
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  coop. Today we are talking about a
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  little book called A Complaint Free World.
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  And the reason we're talking about this is so that, oh, look
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  at him right on cue so that we can understand how much we
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  complain and how many little triggers we have.
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  So this little book, it's not a very big book.
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  You can find it on Amazon. It was written by a pastor who
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  initially did this with his congregation to try to get
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  everybody to stop complaining. And in the process of this
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  little exercise like you had, he has this little Lance Armstrong
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  type bracelet that was purple. And you put the bracelet on and
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  over the course of 21 days, you're not supposed to complain.
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  And if you complain about anything, you switch the hand,
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  like you have to take the bracelet off and put it on the
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  other hand. So this little book is an
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  excellent tool to recognize. How many times we find things to
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  complain about. Now there is a difference
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  between complaining and saying oh this is broken, it needs to
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  be fixed. If you're having a fact and a
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  non emotional reaction to it, then that is not necessarily a
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  complaint, but when you are complaining.
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  The key is you are not doing anything to fix it.
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  You are not taking it on and saying, OK, I'm going to fix
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  this, which then just turns into a a trigger that sets you off.
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  And then you're not doing anything, you're just letting it
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  stack and stack and stack and before you know it, you're going
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  to blow like a top. Now I am full confession.
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  This is something that I do really, really well.
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  I don't complain, but I stack things up and I just all of a
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  sudden. I tolerate it, tolerate it,
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  tolerate it. Boom.
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  And then I go and I have to make sure that I'm recognizing that.
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  This all starts back to noticing when you are complaining because
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  what is setting you off is essentially a series of
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  complaints that you've had and you just haven't dealt with
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  them. You've just been going on and
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  on, ignoring it, whatever it is, and nothing gets done.
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  And and it's, you know, it just blows off all at once.
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  But when you recognize that you have.
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  This core thing in the beginning that says these complaints are
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  little tiny windows into my everyday thing.
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  You know, I have a client who lives in a very cold area and
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  she was talking to me just recently about how out of the
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  clear blue sky they had ice. And she said her window had an
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  ice shield over it. And she was very irritated that
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  it was already happening this early in the season that she had
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  the ice and what not. And I said, well, I mean.
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  Did you know it was going to get cold?
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  And she said yes. And myself, starter in my car is
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  broken. And I said, did you know it was
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  broken last year? Yes.
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  OK. So do you, do you have the funds
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  to fix it? Yes.
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  OK. So she's got all these things
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  and she knew it at the end of the season.
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  And she said, I said to her, were you complaining about it
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  last year that it wasn't working?
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  Yes. Because of the getting in the
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  car and having to sit on the cold leather.
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  OK, great. So you knew all along that this
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  was the case and you just didn't take care of it.
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  So essentially what you ended up doing was setting yourself up
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  for this to happen. And she stopped.
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  And she's like, you're right. I said, so complaining about it,
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  is it useful? She's like, no, I guess not
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  because I already knew it and it's irritating me.
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  And I said great, So what should you do at this?
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  Point Should you just keep complaining about it or should
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  you take the time, as soon as we hang up the phone to take care
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  of this and fix it? And she's like, yes, but then I
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  have to drive it into the dealer.
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  And this is what we do all the time, we we substitute these
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  solutions for other complaints because then they're going to
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  make me wait and then I'm going to have to do this.
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  OK, so. We we stack and we stack and we
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  stack and we stack and we stack and we stack and before you know
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  it everything is irritating us. There's just one after another
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  after another. So the solution to her by the
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  way was I said to her, well let me ask you a question is it is
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  the pleasure of having the vehicle be able to self start
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  again worth the pain of the short time that you would have
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  to be at the dealer? And she said, yes.
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  And I said, OK, great. And is it possible that you
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  could arrange it so that you could swap out the car there?
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  And she goes, I've never asked. I said, well, why don't you ask?
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  And sure enough, the dealer, because they were so backed up,
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  said yes, we'll give you another car while we're doing this one.
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  That way we don't have to rush. Boom, no aggravation.
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  All because she took the time to figure that piece out.
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  So. I'm going to tell you, you got
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  to go back and and honestly I'll I'll recommend that book 100
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  times over because the book is fabulous.
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  So if you're inclined to read it, it's a complaint free world
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  and it is fabulous. So you can grab the book if
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  you're if you're inclined. If not just start looking at
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  those complaints because they will lead to the triggers that
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  will lead to the despair. And if you can just unwire them
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  right from the beginning about those soft complaints,
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  everything else gets better. OK my friends, I hope you have a
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  blessed day and I'll see you tomorrow.
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  Bye.