Latest / Love, Happiness and Success with Dr. Lisa Marie Bobby / Why You Keep Giving Up On What You Want | Success | E561
Transcript
- 0:17Speaker 1: What if the reason that you feel like you're not
- 0:20Speaker 1: getting traction in your life and you're not moving forward
- 0:24Speaker 1: and the things that you want so badly are simply
- 0:26Speaker 1: not coming into fruition has nothing to do with your
- 0:30Speaker 1: lack of motivation, discipline, willpower, or even vision.
- 0:41Speaker 2: We give up on our vision instead of shifting our strategy.
- 0:48Speaker 2: And sometimes that's because we have intermixed them and we
- 0:53Speaker 2: can sometimes get caught up in what we're doing and
- 0:58Speaker 2: forget that we're doing it to get to a certain place.
- 1:02Speaker 1: That is actually a really common mistake that many of
- 1:05Speaker 1: us make. I know I have because nobody teaches us
- 1:09Speaker 1: how to actualize the things we want, especially when those
- 1:14Speaker 1: dreams are big.
- 1:15Speaker 2: We aren't all good at all of the parts of
- 1:18Speaker 2: the process that are needed to close the gap between
- 1:21Speaker 2: where we want to go and what we actually achieved.
- 1:24Speaker 1: And so on today's episode, we have a very special guest,
- 1:28Speaker 1: Courtney Durandi, who specializes in exactly this and who teaches
- 1:34Speaker 1: people a framework that she uses all over the place.
- 1:38Speaker 1: Successful leaders, organizations, entrepreneurs, business owners who have big dreams,
- 1:44Speaker 1: you guys, how to finally bridge the gap between where
- 1:48Speaker 1: they are and what they want and what they actually have.
- 1:53Speaker 1: And she is here today to teach you the system.
- 1:57Speaker 2: Our methodology covers these three different parts of the planning process,
- 2:04Speaker 2: the long term, the annual and the implementation, because it
- 2:08Speaker 2: requires intentionality to close all three. And most of us
- 2:12Speaker 2: aren't wired to instinctively close all three.
- 2:24Speaker 1: And if this is your first time tuning in, hello
- 2:26Speaker 1: and welcome. I'm your host, Dr. Lisa Marie Bobby. I'm
- 2:29Speaker 1: a psychologist, a marriage and family therapist, a board-certified coach,
- 2:33Speaker 1: and I just love being here with you every single
- 2:35Speaker 1: week in service of your growth, your love, your happiness,
- 2:40Speaker 1: and your success. And one of the reasons I'm so
- 2:43Speaker 1: excited about today's episode is that whatever you want, if
- 2:48Speaker 1: it's a change in your career, if it's a change
- 2:50Speaker 1: in your relationship, if it is a change in yourself,
- 2:53Speaker 1: The process that you're going to learn about today is
- 2:56Speaker 1: the way to make things happen, things you can feel,
- 3:01Speaker 1: not just ideas anymore. And my guest is one of
- 3:05Speaker 1: my all-time favorites, Courtney Durandi. She is a superstar. I
- 3:11Speaker 1: have been a fan of Courtney's for years and years,
- 3:13Speaker 1: and it is such a treat to be able to
- 3:15Speaker 1: share her teachings with you. She has done so many things,
- 3:19Speaker 1: but most recently, she is the author of a new
- 3:22Speaker 1: book called planning to scale. Courtney, it's always such a
- 3:26Speaker 1: treat to visit with you.
- 3:28Speaker 2: Thanks so much for having me, Lisa.
- 3:29Speaker 1: Planning to scale goes into so many different dimensions of
- 3:34Speaker 1: how to make a business work. But what I found
- 3:37Speaker 1: so fascinating as I was reading this is all of
- 3:40Speaker 1: the different ways that these same ideas can apply to
- 3:43Speaker 1: our personal lives. So take us into this maybe by
- 3:47Speaker 1: telling us a story of something that exemplifies the need
- 3:52Speaker 1: to to plan the outcome that you want to experience
- 3:57Speaker 1: and maybe what can go wrong when you don't have that,
- 4:00Speaker 1: even on a personal level.
- 4:02Speaker 2: Yeah, absolutely. So I'll give you a story. I share
- 4:05Speaker 2: this story in the book and a lot of my
- 4:07Speaker 2: clients remember this story. I think it's a great way
- 4:10Speaker 2: to understand what we're talking about. During COVID, I had
- 4:15Speaker 2: this vision, like a lot of people did, to spend
- 4:18Speaker 2: some time outside with my family, right? We're all kind
- 4:21Speaker 2: of cooped up and I wanted to Spent some time
- 4:23Speaker 2: outside with my family and I was envisioning, you know,
- 4:26Speaker 2: like s'mores over the fire pit. And so I mentioned
- 4:29Speaker 2: this to my husband and he set out building a
- 4:35Speaker 2: fire pit. And so he spent a couple of days
- 4:38Speaker 2: at the farm, like full days fabricating this fire pit.
- 4:42Speaker 2: And I was trying to imagine what in the world
- 4:45Speaker 2: is he doing? And he came home. He was very
- 4:49Speaker 2: excited to present to me for my Mother's Day gift.
- 4:53Speaker 2: this fire pit, which all of my friends and clients
- 4:57Speaker 2: know this as the hillbilly fire pit because aesthetically it
- 5:04Speaker 2: is not pleasing. It is very hillbilly. It is made
- 5:08Speaker 2: from an old tractor wheel and it's very rustic, very
- 5:14Speaker 2: well built, very well fabricated. He welded things on there.
- 5:18Speaker 2: He spent a lot of time making this fire pit.
- 5:22Speaker 2: And so what does that have to do, you know,
- 5:23Speaker 2: with what we're talking about? I had this vision for
- 5:26Speaker 2: what I wanted, but I wasn't clear enough with him
- 5:30Speaker 2: about what that needed to look like and feel like.
- 5:35Speaker 2: And he went out and took a strategy, a how
- 5:40Speaker 2: of building it. There's all kinds of strategies that we
- 5:43Speaker 2: could have done. We could have went to Home Depot
- 5:45Speaker 2: and purchased one. I could have ordered one from Pottery Barn.
- 5:49Speaker 2: We could have built one from, you know, pavers. Those
- 5:53Speaker 2: are all strategies that would have gotten me to this
- 5:58Speaker 2: reality of being able to have s'mores. But I wasn't
- 6:01Speaker 2: clear enough with him that I wanted to have s'mores
- 6:04Speaker 2: in an aesthetically pleasing way, something that fit in with
- 6:07Speaker 2: our backyard. And that happens to us across our lives
- 6:12Speaker 2: in so many ways that We have an idea of
- 6:16Speaker 2: what we want, but maybe we don't get clear enough
- 6:18Speaker 2: about it to align other people to it. And other
- 6:22Speaker 2: people start to take action doing things that might be
- 6:26Speaker 2: very well and good, but misaligned from getting us where
- 6:30Speaker 2: we're going. And so we end up falling into this
- 6:33Speaker 2: gap of what we want and what we actually achieve.
- 6:36Speaker 2: That's just one of the ways. Strategy is one of
- 6:38Speaker 2: the ways. There's all kinds of places that we can
- 6:40Speaker 2: fall into this gap, but But that's what we're talking
- 6:42Speaker 2: about is having clarity about what we want, aligning with
- 6:47Speaker 2: the people who will help us get there about how,
- 6:50Speaker 2: and then really having activity that we do that supports
- 6:54Speaker 2: us in really achieving it.
- 6:56Speaker 1: Ugh. See, Courtney, this is why I was so excited
- 6:59Speaker 1: to talk with you, because I think that in some ways,
- 7:02Speaker 1: it's so easy to make a plan. And now it's
- 7:07Speaker 1: also true that people can struggle with clarity, right? Where
- 7:10Speaker 1: do I want to live? Do I want to have
- 7:12Speaker 1: a kid? What kind of job? What kind of career, right?
- 7:14Speaker 1: And so these questions need to be answered first, and
- 7:16Speaker 1: that is its own process. And then... There's so much
- 7:21Speaker 1: support around creating the vision, the mood board, cutting the
- 7:24Speaker 1: pieces out of the magazine, like putting them on the billboard, right?
- 7:26Speaker 1: And imagining the outcome that you want. But then there's
- 7:30Speaker 1: like this empty space around how do you actually make
- 7:34Speaker 1: it happen? And I think so much frustration that we
- 7:37Speaker 1: can all relate to of wanting to have these outcomes
- 7:40Speaker 1: and feeling it clearly. It's not that you're not like motivated,
- 7:44Speaker 1: but the actual mechanics of moving things around in order
- 7:48Speaker 1: to create this desired outcome is, it's not known, right?
- 7:53Speaker 1: Like how do we do this? And so you've spent
- 7:57Speaker 1: so much time teaching business owners how to create a
- 8:01Speaker 1: business vision and then, you know, move the pieces on
- 8:04Speaker 1: the board to get there. What do you see as
- 8:08Speaker 1: being some of the biggest obstacles that either business owners
- 8:12Speaker 1: or people in their own personal lives just don't even recognize.
- 8:16Speaker 1: So you mentioned communication as one of them with a
- 8:19Speaker 1: hillbilly fire pit, but what are the other usual suspects
- 8:23Speaker 1: that get in people's way?
- 8:25Speaker 2: Yeah, so another very usual suspect is what I refer
- 8:29Speaker 2: to as capacity. Do we have the bandwidth, the time,
- 8:34Speaker 2: the energy, the resources? to actually do what we want
- 8:39Speaker 2: to do. That is another very common place that people
- 8:43Speaker 2: fall into this gap between what they want and what
- 8:45Speaker 2: they actually achieve.
- 8:47Speaker 1: Yeah, I think that's me. I do that. Okay. I'm like,
- 8:52Speaker 1: it'll be great. And then I'm like, oh my God.
- 8:54Speaker 2: Right. So let's assume that we are clear about what
- 9:00Speaker 2: we want.
- 9:01Speaker 1: Yeah.
- 9:02Speaker 2: And I know you're right. You're absolutely right, Lisa. Some people...
- 9:05Speaker 2: have a struggle getting clear about what they want. They,
- 9:07Speaker 2: they're more instinctively action oriented and they just want to
- 9:10Speaker 2: go do stuff. They're not really sure how it fits
- 9:12Speaker 2: with their long-term picture, but let's assume just for the
- 9:15Speaker 2: people who have that clarity about what they want. We
- 9:21Speaker 2: often think vision wise in this longer term horizon that,
- 9:27Speaker 2: three to five years out, this is where I want
- 9:30Speaker 2: my life to be. This is where I want my
- 9:32Speaker 2: business to be. This is what I want my family
- 9:34Speaker 2: to be like, my health, whatever domain of life you're
- 9:36Speaker 2: thinking about. We think long-term. And as soon as we
- 9:43Speaker 2: get clear about what we want, it's hard for us
- 9:46Speaker 2: to unsee it. And then we want it to all
- 9:48Speaker 2: be true right now. And a long-term vision cannot be
- 9:56Speaker 2: achieved right now, but we want it to be because
- 9:59Speaker 2: we've seen what we're going for. And so we really
- 10:05Speaker 2: overestimate what we can accomplish because our brains just want
- 10:09Speaker 2: to close this gap between what we now see that
- 10:12Speaker 2: we want and what we want to be true. And
- 10:15Speaker 2: so that's very common is that we think in big
- 10:19Speaker 2: long-term visions and we try to execute on them in
- 10:24Speaker 2: short timeframes that are not realistic based on the energy,
- 10:28Speaker 2: the time, the money, the resources that we have to
- 10:31Speaker 2: actually do it. And the solution is that we have
- 10:35Speaker 2: to actually sequence it out over time. But most of us,
- 10:40Speaker 2: if we don't think about it that way, if we
- 10:41Speaker 2: don't recognize there are some actually some underlying principles and
- 10:44Speaker 2: processes that help us close the gap, based on our
- 10:49Speaker 2: human nature, we're just going to instinctively try to do
- 10:52Speaker 2: more than we realistically can and then typically get frustrated
- 10:56Speaker 2: and abandon those plans or get overwhelmed and burnt out.
- 11:01Speaker 1: And feel bad about it too. And I'm sure that
- 11:06Speaker 1: there are other avatars or reasons why this goes off
- 11:09Speaker 1: the rails, but just as a personal share, and I'd
- 11:11Speaker 1: be curious to hear what you're, when I go off
- 11:14Speaker 1: the rails, this is what happens to Courtney, but I'll
- 11:16Speaker 1: tell you for me, I am an enthusiast. Like I
- 11:20Speaker 1: get so excited about ideas. I'm like, yes, that makes
- 11:22Speaker 1: so much sense. We should definitely do that. And even
- 11:25Speaker 1: most personal things too, you know, like I will plan
- 11:27Speaker 1: a day that includes cleaning out the basement and going
- 11:30Speaker 1: and doing these things. And yet we're going to go
- 11:31Speaker 1: to a water park too. And like, you know, I'm,
- 11:35Speaker 1: My husband was like, no, no, we're not actually going
- 11:38Speaker 1: to do all these things because it's like being excited
- 11:41Speaker 1: and seeing the possibility. But then frequently, you know, I
- 11:46Speaker 1: do bite off more than I can chew. And now
- 11:48Speaker 1: I have all these obligations and commitments. And it's like,
- 11:51Speaker 1: and I wind up dropping balls, right? I am late
- 11:55Speaker 1: to stuff. I let people down. I don't follow through
- 11:58Speaker 1: with something that I said I was going to because
- 12:00Speaker 1: I forgot it in the midst of the 36 other
- 12:02Speaker 1: things that I'm trying to like manage. And so that's
- 12:05Speaker 1: actually something that I've really had to work on is
- 12:07Speaker 1: being able to have more discernment around that capacity piece.
- 12:13Speaker 1: So let me just ask you, I mean, for other
- 12:15Speaker 1: people listening and OK, maybe like me a little bit, too,
- 12:18Speaker 1: like when it comes to our capacity in our personal lives,
- 12:22Speaker 1: how what do you recommend people do to just get
- 12:25Speaker 1: more realistic about what you can actually do versus what
- 12:30Speaker 1: you want to do?
- 12:31Speaker 2: Yes. So there's two main things. The first one is
- 12:35Speaker 2: once you're clear about what you want, and it's a
- 12:37Speaker 2: longer term picture, the first thing you need to do
- 12:41Speaker 2: is decide how far you can go on that in
- 12:44Speaker 2: the short term. So let's say, you know, three years
- 12:47Speaker 2: from now, I want, I don't know, let's just say
- 12:49Speaker 2: I want to quit my job and start my own
- 12:51Speaker 2: business in the next three years. That's my three-year vision.
- 12:55Speaker 2: So I need to decide in this next 12 months,
- 13:00Speaker 2: what am I going to accomplish? What outcome do I
- 13:03Speaker 2: want to achieve to get a year closer to that?
- 13:06Speaker 2: So it might be that by the end of this
- 13:08Speaker 2: first year, I need to have obtained some kind of
- 13:13Speaker 2: certification that would qualify me to actually deliver the service
- 13:18Speaker 2: that I want to deliver, or I need to have
- 13:20Speaker 2: a certain number of clients that I'm doing on the side,
- 13:24Speaker 2: in the fringes, whatever it is. But I need to
- 13:27Speaker 2: set a milestone, a benchmark, for what progress I want
- 13:33Speaker 2: to make in the first year that doesn't get me
- 13:37Speaker 2: all the way to the three years because that's not realistic,
- 13:40Speaker 2: but gets me a year closer to it. So that's
- 13:42Speaker 2: the first one. And just look at this annual horizon.
- 13:46Speaker 2: The second one, this is the one that most people
- 13:50Speaker 2: struggle with the most, is what do I need to
- 13:53Speaker 2: change in my days and weeks and quarters in the
- 13:57Speaker 2: way that I implement this? Because it's one thing for
- 14:01Speaker 2: me to say, I want to, you know, within the
- 14:05Speaker 2: next three years, quit my job and launch a business.
- 14:07Speaker 2: In the next year, I want to have achieved the
- 14:09Speaker 2: certification to be licensed to coach in this methodology. That's
- 14:15Speaker 2: all still planning, right? At some point, I have to say,
- 14:19Speaker 2: what am I going to do next week, next quarter,
- 14:24Speaker 2: next month, tomorrow, so that I actually get... the certification accomplished.
- 14:33Speaker 2: And these, all three of these horizons have to be met.
- 14:35Speaker 2: We have to think long-term, we have to think one year,
- 14:39Speaker 2: and then we have to think about days, weeks, and quarters.
- 14:43Speaker 2: And if we don't, we will fall into those, to
- 14:46Speaker 2: that planning gap in one of those places.
- 14:49Speaker 1: Yeah. Okay. And so that it, this is so great
- 14:54Speaker 1: because like you're almost reverse engineering this big vision and
- 14:59Speaker 1: breaking it down into milestones, but then even further in
- 15:03Speaker 1: order for this to be true and for me to
- 15:05Speaker 1: be making forward progress. What does that progress look like
- 15:08Speaker 1: on a month-to-month basis, on a week-to-week basis? How do
- 15:12Speaker 1: I work it into a daily routine? Because otherwise, what
- 15:16Speaker 1: you're saying is that this vision remains in the ether.
- 15:21Speaker 1: We bring it down into this plane of reality by
- 15:24Speaker 1: the doing of the things today. Yeah.
- 15:27Speaker 2: Yes, absolutely. And so just to round out that example,
- 15:32Speaker 2: you might say, well, this particular certification requires... you know,
- 15:37Speaker 2: I don't know, I'm just making things up, 300 hours
- 15:40Speaker 2: of coursework and study. So I need to figure out
- 15:45Speaker 2: when am I going to do those 300 hours? And
- 15:48Speaker 2: I might say, I.
- 15:48Speaker 1: Need a calculator, like 300 hours. Oh my God.
- 15:54Speaker 2: I'm going to do this coursework. I have to somehow
- 15:58Speaker 2: make it part of what I do. And people are
- 16:02Speaker 2: wired in different ways. So there are some people, that
- 16:07Speaker 2: think easily of that big long-term vision and it stays
- 16:12Speaker 2: out there as, oh, I've got plenty of time to
- 16:15Speaker 2: make that happen. Three years is a long time. Eventually
- 16:19Speaker 2: I'll get there. But then they don't because they don't
- 16:22Speaker 2: ever break it down. There are other people who aren't
- 16:27Speaker 2: quite sure what they want and they are more action-oriented.
- 16:30Speaker 2: They're more execution-based and they will sign up for a
- 16:36Speaker 2: 300 hour course and start taking it without ever having
- 16:40Speaker 2: any plan or intention to quit their job and start
- 16:46Speaker 2: their own business. They're just doing stuff. They are studying
- 16:51Speaker 2: and they are taking tests and they are spending money
- 16:53Speaker 2: and they don't know what they're going to do with it,
- 16:57Speaker 2: but they're more on the execution side. And so it's
- 17:00Speaker 2: not right or wrong, but we just have to understand
- 17:02Speaker 2: these things about ourselves. And be intentional about connecting the
- 17:06Speaker 2: missing piece. So if I'm a doer, I've got to
- 17:08Speaker 2: eventually think, what am I doing this for? Like, what's
- 17:11Speaker 2: my goal here? Am I going to get there? And
- 17:13Speaker 2: if I'm a visionary, I have to think, okay, I've
- 17:16Speaker 2: got the vision, but how in the world am I
- 17:18Speaker 2: going to actually make this happen? And so, again, it's
- 17:21Speaker 2: not right or wrong. It's not good or bad. It's
- 17:23Speaker 2: just how we are made. And once we understand that
- 17:26Speaker 2: about ourselves, we then need to be intentional about filling
- 17:30Speaker 2: in the rest of the parts of the process that
- 17:33Speaker 2: don't come as naturally or maybe don't seem as fun
- 17:37Speaker 2: or adventurous to us, depending on how we're wired.
- 17:42Speaker 1: Absolutely fascinating. Courtney, honestly, I've never connected with that idea
- 17:48Speaker 1: the same way before, that a visionary and an actualizer
- 17:51Speaker 1: are I have different problems in some ways that can
- 17:55Speaker 1: prevent people from really getting where they ultimately want to go,
- 18:00Speaker 1: but that a more action-oriented person, it feels good to
- 18:04Speaker 1: just feel like they're making progress in the moment or
- 18:06Speaker 1: doing things in the moment, but that if it's not
- 18:08Speaker 1: connected to a big why, you don't really get where
- 18:12Speaker 1: you want to go because you don't even know where
- 18:14Speaker 1: that is.
- 18:14Speaker 2: Absolutely.
- 18:16Speaker 1: That's a different level of the work.
- 18:18Speaker 2: It's a different problem. It's more like drift. That's how
- 18:21Speaker 2: people end up three years from now in a career
- 18:28Speaker 2: owning a business that they never really even wanted, right?
- 18:32Speaker 2: And so it can happen either way. And it's usually
- 18:35Speaker 2: not going to happen both ways to the same person.
- 18:38Speaker 2: We have ways that we're inclined to carry these things out.
- 18:41Speaker 2: And so just recognizing that there are lots of ways
- 18:45Speaker 2: that we can fall into this gap between what we
- 18:47Speaker 2: want and what we get. And that's why... our methodology
- 18:52Speaker 2: covers these three different parts of the planning process, the long-term,
- 18:58Speaker 2: the annual, and the implementation, because it requires intentionality to
- 19:03Speaker 2: close all three. And most of us aren't wired to
- 19:06Speaker 2: instinctively close all three. We might be wired to instinctively
- 19:10Speaker 2: close one, and then we'll fall into the gap on
- 19:13Speaker 2: one or both of the other two.
- 19:14Speaker 1: Oh my goodness. Fascinating. This is So there's so much
- 19:20Speaker 1: more to discuss. I know everybody is like riveted because Courtney,
- 19:24Speaker 1: you are going to reveal the answers. Like how can
- 19:27Speaker 1: we finally get where we want to go? I cannot wait.
- 19:30Speaker 1: We need to take a very fast break for our
- 19:33Speaker 1: valued sponsors. And then on the other side, I would
- 19:37Speaker 1: love to start getting your insight into what are some
- 19:41Speaker 1: of the things, mindset practices that you've seen work so
- 19:45Speaker 1: well for people, their personal lives, for business owners trying
- 19:49Speaker 1: to make things happen. that can actually help them start
- 19:52Speaker 1: getting traction and move forward? Is that okay?
- 19:55Speaker 2: Absolutely.
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- 22:14Speaker 1: special guest, Courtney Durandi. She's the author of Planning to Scale,
- 22:20Speaker 1: and she is shining a light on how we can
- 22:23Speaker 1: close the gap between where we are now and where
- 22:26Speaker 1: we really want to be. And Courtney, just before we
- 22:30Speaker 1: took a break, you were talking about some of the
- 22:32Speaker 1: things that people subconsciously do without even realizing they're doing
- 22:37Speaker 1: it that is creating this frustration and this like, feeling
- 22:43Speaker 1: like you can never really get where you want to go,
- 22:46Speaker 1: either through communication and alignment with other people, through not
- 22:50Speaker 1: really having a clear vision for where you want to
- 22:53Speaker 1: go in the first place, just jumping into action, or
- 22:55Speaker 1: sometimes having a very clear vision without awareness or appreciation
- 23:00Speaker 1: of your actual capacity and the way to translate forward
- 23:05Speaker 1: movement towards a These are some of the problems that
- 23:13Speaker 1: are typically standing in people's way. And so when you're
- 23:16Speaker 1: working with somebody, maybe a business owner, even if a
- 23:19Speaker 1: personal friend came to you and said, I feel like
- 23:23Speaker 1: I am just spinning my wheels. I am working so hard.
- 23:28Speaker 1: I'm not getting anywhere. I'm so frustrated. Where do you
- 23:32Speaker 1: even begin helping them understand what it is that they're
- 23:36Speaker 1: doing that's.
- 23:37Speaker 2: Getting in the way?
- 23:39Speaker 1: Yeah.
- 23:39Speaker 2: So one of the things that we always start with
- 23:42Speaker 2: is helping people know they're wiring. And so all of
- 23:47Speaker 2: our team, all of our clients, we use three different
- 23:51Speaker 2: assessments that help us understand how they're wired and help
- 23:55Speaker 2: them understand how they're wired. So this is an aspect of,
- 23:58Speaker 2: we call it human intelligence. It's about, some people might
- 24:01Speaker 2: call it emotional intelligence, but we use CliftonStrengths, Colby, and
- 24:07Speaker 2: the Integrative 9 system. And these give us different lenses
- 24:11Speaker 2: on the way people are wired or their working style.
- 24:14Speaker 2: So we start there to help people understand what parts
- 24:20Speaker 2: of this process will come very easily and naturally to
- 24:23Speaker 2: them and what parts will be harder and more challenging.
- 24:27Speaker 2: To normalize that we aren't all good at all of
- 24:32Speaker 2: the parts of the process that are needed to close
- 24:35Speaker 2: the gap between where we want to go and what
- 24:37Speaker 2: we actually achieve. So there are parts that come naturally
- 24:41Speaker 2: and instinctively, and we've probably done them over and over
- 24:45Speaker 2: again and found ourselves back in the same place. Like
- 24:49Speaker 2: if we are naturally, instinctively vision oriented or an adventurer,
- 24:56Speaker 2: or we are okay with risk and change and uncertainty,
- 25:00Speaker 2: we probably have no problem coming up with big ideas
- 25:03Speaker 2: for our visions. Stop.
- 25:05Speaker 1: You're speaking right to me, Courtney.
- 25:06Speaker 2: I could feel it, but yes.
- 25:08Speaker 1: Yes.
- 25:09Speaker 2: And I'm right there with you. I have so many
- 25:13Speaker 2: ideas for what I want and I know you do
- 25:16Speaker 2: as well. And so that comes easily and naturally and
- 25:19Speaker 2: that's fun and energizing. And then we fall into this
- 25:23Speaker 2: gap because we never, or we don't usually, not without
- 25:27Speaker 2: some intentional planning and maybe some other people to come
- 25:30Speaker 2: alongside us. turn those ideas into plans for next year.
- 25:37Speaker 2: And then things that we build into our routines for
- 25:42Speaker 2: the days, weeks, and quarters ahead, we don't break it
- 25:46Speaker 2: down into projects and milestones and tasks. They stay up
- 25:49Speaker 2: here as ideas. And then we get frustrated because we
- 25:52Speaker 2: have all these ideas. We can't get them done. And then,
- 25:54Speaker 2: you know, other people are the opposite and they struggle
- 25:58Speaker 2: to figure out what they really want. So like we
- 25:59Speaker 2: were talking about before the break, Then they end up
- 26:01Speaker 2: drifting somewhere. So we ground people first in just understanding
- 26:08Speaker 2: that how you're wired is going to influence how you
- 26:13Speaker 2: experience this process. And it doesn't mean that you're broken
- 26:15Speaker 2: or that you can't do this. What it means is
- 26:19Speaker 2: when we get to the part of the process that
- 26:21Speaker 2: you're not naturally wired for, it's just going to take
- 26:25Speaker 2: more of your energy. It's not going to feel as
- 26:27Speaker 2: exciting and energizing. It's going to be a little more draining.
- 26:29Speaker 2: That's okay. You can do it. But what happens to
- 26:33Speaker 2: most of us, if we don't know that about ourselves,
- 26:36Speaker 2: we get to that part of the process and we
- 26:38Speaker 2: tell ourselves, I can't. See, this is the part where
- 26:41Speaker 2: I can't do it. I don't know how to plan projects.
- 26:43Speaker 1: I don't know.
- 26:43Speaker 2: This is terrible. I'm horrible at this. We have all
- 26:46Speaker 2: this stuff that we tell ourselves because we think that
- 26:49Speaker 2: that's true.
- 26:50Speaker 1: Right.
- 26:51Speaker 2: And it's not. What we have to learn is I'm
- 26:55Speaker 2: not as instinctively wired to do this. So I have
- 26:58Speaker 2: to be more intentional about it. And I just have
- 27:01Speaker 2: to prepare that it's going to take more of my energy.
- 27:04Speaker 2: And so that's how, that's where we start with everyone
- 27:07Speaker 2: is setting the stage and normalizing how they will experience
- 27:12Speaker 2: the process. That same information can also be really helpful
- 27:15Speaker 2: for people in how they insert themselves into their plan,
- 27:18Speaker 2: the things that they say that they're going to do
- 27:21Speaker 2: and whether or not that really is aligned with how
- 27:24Speaker 2: they're wired. But really first we're teaching it and starting there.
- 27:29Speaker 2: just so they understand how they're going to experience the
- 27:31Speaker 2: process itself.
- 27:33Speaker 1: And Courtney, I love this so much. It warms my
- 27:36Speaker 1: little psychologist heart because we need to have this visibility
- 27:40Speaker 1: into ourselves because otherwise, and you know, I see this
- 27:43Speaker 1: a lot, like everybody's out there dispensing advice, right? Very
- 27:47Speaker 1: confidently about the right way to live. And what I
- 27:50Speaker 1: think is always so interesting is that Based on who
- 27:53Speaker 1: you are and how you're wired and what your instinctive
- 27:56Speaker 1: strengths are, it's really going to look so different for you.
- 27:59Speaker 1: And so just to get a snapshot into what genre
- 28:04Speaker 1: of human are you and what are you naturally good at?
- 28:08Speaker 1: So not only can we be keeping an eye on,
- 28:12Speaker 1: this is when I'm going to struggle. I'm going to
- 28:15Speaker 1: need some support. I'm going to need to be more intentional.
- 28:17Speaker 1: How do I manage this? But also, embracing the strengths.
- 28:21Speaker 1: Like not only what are you good at, but how
- 28:24Speaker 1: do you make it easy to win by using your
- 28:28Speaker 1: strengths intentionally? And it's just, I think, a very positive
- 28:31Speaker 1: and empowering way of looking at this because going back
- 28:34Speaker 1: to something that you were starting to say at the
- 28:36Speaker 1: end there, what I see is that, and I've experienced
- 28:40Speaker 1: this in my own life too, you probably have as well, Courtney,
- 28:42Speaker 1: but like it can start to feel just so defeating
- 28:46Speaker 1: when you're you're operating in a way that's not congruent
- 28:50Speaker 1: with your strengths. It's not going well. You don't know
- 28:52Speaker 1: what you don't know. And it turns into this like
- 28:55Speaker 1: narrative about your worth as a person that can also
- 28:59Speaker 1: make it hard to have the confidence and the energy
- 29:03Speaker 1: to do what you need to do in order to
- 29:05Speaker 1: make it be different. And so it turns into this
- 29:08Speaker 1: downward spiral, also like comparing yourself to other people. Like
- 29:13Speaker 1: there's all kinds of things that can go in there.
- 29:15Speaker 1: And so But this step one of self-awareness as the
- 29:18Speaker 1: launch pad for like designing your own path forward, I
- 29:22Speaker 1: think is just so affirming and empowering. And you guys
- 29:26Speaker 1: said the assessments that Courtney was speaking about, we were
- 29:29Speaker 1: talking about the CliftonStrengths, which is spooky.
- 29:33Speaker 2: Oh, my God.
- 29:34Speaker 1: I read it and I was like, Jesus, these people
- 29:35Speaker 1: are watching me. And then there was also the Colby,
- 29:38Speaker 1: which is very interesting. working styles. And then also the Enneagram,
- 29:44Speaker 1: the assessment that you recommended, the EIQ nine, I think
- 29:48Speaker 1: it is. So there are different Enneagram tests on the market.
- 29:51Speaker 1: I think that of the ones I've explored that to
- 29:54Speaker 1: me yields the most reliable results and And also if
- 29:57Speaker 1: there's anybody who's like Enneagram, Schmenneagram, you know, POPs, there's
- 30:02Speaker 1: actually a lot of emerging research from the field of
- 30:05Speaker 1: psychology and personality to support the fundamental assertions of the Enneagram,
- 30:11Speaker 1: which is really just a combination of big five personality
- 30:14Speaker 1: traits that tend to show up in clusters depending on
- 30:18Speaker 1: how you're wired. So there really is quite a bit
- 30:20Speaker 1: to it. And we'll link to all of those assessments
- 30:22Speaker 1: in the article for the show. Okay, Courtney, so with this,
- 30:26Speaker 1: this understanding of the self, then where would you walk
- 30:32Speaker 1: someone next? I mean, somebody who's been like, ah, nothing's working.
- 30:36Speaker 1: How do you start shining a light on, here's something
- 30:40Speaker 1: to think about doing differently going forward? So we talked
- 30:44Speaker 1: about capacity, which is fantastic advice, but there's more. There
- 30:48Speaker 1: are a couple other dimensions.
- 30:50Speaker 2: Yeah, so once people really understand who they are, how
- 30:52Speaker 2: they're wired, The next thing we do is vision. So
- 30:58Speaker 2: where do you want to go? And so if this
- 31:01Speaker 2: is in your business, we talk about six different categories
- 31:04Speaker 2: of the business. If this is in your life, if
- 31:07Speaker 2: you're not a business owner, think about the different domains
- 31:09Speaker 2: of your life. So in business, we're talking about how
- 31:12Speaker 2: you get clients, what it is that you do, how
- 31:15Speaker 2: you do it, who you are as a leader, the
- 31:17Speaker 2: results you get and how you care for your team.
- 31:19Speaker 2: But if you're not a business owner and you're thinking about, okay, well,
- 31:22Speaker 2: what is my vision for my life? You might think
- 31:25Speaker 2: of domains like your relationships. Maybe you could even break
- 31:29Speaker 2: it into parenting, marriage, or you could just say relationships.
- 31:33Speaker 2: You could say your finances, your physical health, your emotional health, right?
- 31:37Speaker 2: So you look at these different dimensions of your life
- 31:41Speaker 2: because if you just said, well, where do you want
- 31:43Speaker 2: to go? Where do you want to be three years
- 31:45Speaker 2: from now? You didn't have any kind of buckets to
- 31:47Speaker 2: put things into. It can feel like, well, I don't know.
- 31:51Speaker 2: So having these kinds of, like I said, buckets, I guess,
- 31:56Speaker 2: categories is helpful. And you might not have a vision
- 32:01Speaker 2: for something different than what your current reality is in
- 32:06Speaker 2: each category. You might be very satisfied and content with
- 32:11Speaker 2: something the way you currently get clients or with your
- 32:15Speaker 2: current physical health. And your vision is not to change it.
- 32:19Speaker 2: Your vision is to preserve it and maintain it. But
- 32:23Speaker 2: in another domain of life, you might say, what I
- 32:26Speaker 2: currently have is not working and I want it to
- 32:30Speaker 2: be different. So that's the first step is just evaluate
- 32:33Speaker 2: these different aspects of your business or your life and
- 32:36Speaker 2: ask yourself, is there something different? that I want different?
- 32:40Speaker 2: What's my vision for what this will be like three
- 32:43Speaker 2: years from now?
- 32:44Speaker 1: And just to share a resource, and Courtney, I know
- 32:47Speaker 1: that you go into this a lot, particularly for business
- 32:50Speaker 1: owners in your book, Planning to Scale, and also the
- 32:52Speaker 1: Scaling Leader Program. That's a lot of what you're doing there.
- 32:55Speaker 1: And also just for friends here listening, if you're thinking
- 32:58Speaker 1: about how just to get your arms around the different
- 33:00Speaker 1: dimensions of your personal life, A very common intervention that
- 33:04Speaker 1: we use in a coaching process, like a life design
- 33:06Speaker 1: coaching process, is a tool called the Wheel of Life.
- 33:10Speaker 1: You can Google Wheel of Life. Everybody in the world
- 33:12Speaker 1: has a PDF. You can download it. It's typically organized
- 33:15Speaker 1: like a wheel. And around the edges of this wheel,
- 33:17Speaker 1: it has common domains. So things like your relationship to
- 33:22Speaker 1: your partner, parent, your health, spirituality. And so you can
- 33:27Speaker 1: download one of these, but also just spend a little
- 33:30Speaker 1: bit of time thinking about Are there other domains of
- 33:34Speaker 1: life that are personally important to you that might not
- 33:38Speaker 1: be personally important to everyone? Like if there's a hobby
- 33:41Speaker 1: that you're feeling really connected to, or if there's a
- 33:43Speaker 1: cause that you're really deeply aligned with, and so make
- 33:47Speaker 1: it your own. But then you have a framework for
- 33:50Speaker 1: going to surround that and asking yourself, how do I feel?
- 33:53Speaker 1: You might even consider on a scale of one to 10,
- 33:56Speaker 1: one is it's horrible. 10 is it's perfect. What would
- 33:58Speaker 1: I rate myself in this area? So just as a
- 34:00Speaker 1: way to crack into that. But so Courtney, you're saying
- 34:04Speaker 1: that that visibility is very important first. It's just that check-in.
- 34:08Speaker 1: How am I doing when it comes to my finances
- 34:11Speaker 1: or whatever it is?
- 34:13Speaker 2: Yes, because we're trying to look at where do we
- 34:14Speaker 2: want to go? So what do we want to be true?
- 34:17Speaker 2: It's aspirational. It's future focused. That's your vision. And so
- 34:22Speaker 2: we start there before we get into what's true right now.
- 34:27Speaker 2: Because sometimes if we start with what's true right now,
- 34:29Speaker 2: we get bummed out and we can kind of close
- 34:32Speaker 2: off our perspective of what's possible. So we first start
- 34:36Speaker 2: with what do we want to be true in these
- 34:39Speaker 2: areas of our business or domains of our life? Then
- 34:42Speaker 2: we say, and where am I starting from? And the
- 34:46Speaker 2: reason we do that is so we can chart the
- 34:49Speaker 2: path or the strategy is the technical term for how
- 34:52Speaker 2: we're going to get from where we are to where
- 34:55Speaker 2: we're going. And I think of it like if you
- 34:58Speaker 2: were going to put a destination into your Apple Maps,
- 35:03Speaker 2: it's going to pull up where you're starting from, right?
- 35:05Speaker 2: And so if I put in, Lisa's in Colorado, and
- 35:09Speaker 2: I'm in Tennessee. So if I was sitting here right
- 35:11Speaker 2: now and I put in to go to Colorado, it
- 35:14Speaker 2: would give me a few different routes. And one of
- 35:18Speaker 2: them is going to be the shortest distance. Another one
- 35:22Speaker 2: is going to be the shortest time. And for whatever reason,
- 35:25Speaker 2: The third one is the fewest turns. I guess there's
- 35:28Speaker 2: people out there who plan their trips trying to reduce
- 35:31Speaker 2: the amount of turns, right? Same thing is true for us.
- 35:34Speaker 2: When we say where we want to go and where
- 35:36Speaker 2: we're starting from, I could get there the fastest way possible,
- 35:40Speaker 2: or I could get there the shortest number of miles
- 35:45Speaker 2: or the least amount of turns, right? So in real life,
- 35:47Speaker 2: this might be, I could spend a lot of money
- 35:50Speaker 2: and get there faster. that might be a perfect strategy.
- 35:55Speaker 1: Yeah, like a health goal. I could start paying a
- 35:57Speaker 1: personal trainer $ 300 a week to sit there and watch
- 36:00Speaker 1: me do the whatever.
- 36:01Speaker 2: Yes, exactly. Or I could take a longer path that's
- 36:05Speaker 2: more affordable. So there's trade-offs. That's what we're doing is
- 36:10Speaker 2: we're looking at all the different strategies, the different how
- 36:14Speaker 2: we could get from where we are to where we're going.
- 36:16Speaker 2: You could even say, okay, we're not even talking about
- 36:19Speaker 2: the different routing methods on the Waze map. We're talking
- 36:22Speaker 2: about Do we take a plane? Do we take a train?
- 36:25Speaker 2: Do we take a car? Do we take a bike?
- 36:27Speaker 1: Right? Yeah.
- 36:28Speaker 2: The point is strategies are methods. They're how we get there.
- 36:35Speaker 2: And they could change depending on the resources that we
- 36:39Speaker 2: have or the trade-offs that we want to make. The vision,
- 36:43Speaker 2: where we want to get to, generally doesn't shift and
- 36:46Speaker 2: change much. Like we're getting clear about what we want.
- 36:52Speaker 2: But we can hold those strategies a little bit more loosely.
- 36:55Speaker 2: We could say, well, it could be this one or
- 36:56Speaker 2: that one or the other. And based on my current reality,
- 36:59Speaker 2: I'm going to take this one. But I might find
- 37:02Speaker 2: out along the way that something's going to cause me
- 37:05Speaker 2: to shift course. I might, I mean, how many of
- 37:07Speaker 2: us have ever booked a flight and then had it
- 37:10Speaker 2: be canceled and ended up renting a car and driving, right?
- 37:13Speaker 1: Of course.
- 37:13Speaker 2: We've all been there. That happens in real life with
- 37:16Speaker 2: our visions as well. We think we're going to get
- 37:19Speaker 2: there one way. And life happens and we end up
- 37:23Speaker 2: choosing another way. So that's the difference between vision and strategy.
- 37:27Speaker 2: Vision is where we're going. Strategy is how we're going
- 37:30Speaker 2: to get there. Strategies can change and evolve. Vision usually
- 37:33Speaker 2: stays pretty close. We're only tweaking and recalibrating occasionally.
- 37:38Speaker 1: But Courtney, this is also just so empowering and I
- 37:40Speaker 1: think so refreshing because I think that what is usually
- 37:46Speaker 1: more true, the way that people operate, and I know
- 37:49Speaker 1: I've been vulnerable to this, is like, Okay, fine. You
- 37:52Speaker 1: have a vision. And then the first idea that pops
- 37:56Speaker 1: into your head or something that seems like a good idea,
- 37:58Speaker 1: like this is the way, right? And especially being in
- 38:01Speaker 1: a zeitgeist right now where there's a lot of advice
- 38:06Speaker 1: around the right way to live is that you're actually
- 38:09Speaker 1: saying that if you really want to get where you
- 38:12Speaker 1: want to go... Don't do anything at first. And instead,
- 38:16Speaker 1: just consider 12 different options that will get you to
- 38:21Speaker 1: the same place. Again, like if you have an improved
- 38:24Speaker 1: health goal, I want to feel more energized. I want
- 38:27Speaker 1: to feel more clear. I want to feel like I
- 38:30Speaker 1: have more vibrant physical health. Is that before you just
- 38:33Speaker 1: join a gym, think about that. And I'm imagining too,
- 38:37Speaker 1: this is where some of that reflection on your wirings
- 38:40Speaker 1: And your capacity needs to come back in because I'm
- 38:43Speaker 1: thinking some of these strategies are probably more feasible than
- 38:47Speaker 1: others when you really look at what it would require.
- 38:49Speaker 2: Is that true? Yeah. Absolutely, truly. So you are spot on.
- 38:55Speaker 2: And I think that you're exactly right that what happens
- 38:57Speaker 2: to us a lot of times is we compare ourselves
- 39:02Speaker 2: to other people's journeys and we think, well, they're doing this,
- 39:06Speaker 2: so I must need to do that. That must be
- 39:09Speaker 2: the way. That you get there. That's the way they
- 39:13Speaker 2: got there. And they are starting, presumably, from a different
- 39:17Speaker 2: starting place than I am. They may have different resources
- 39:20Speaker 2: than I do financially, time, energy, capacity. They might be
- 39:23Speaker 2: wired differently than I am. And so you're absolutely right.
- 39:28Speaker 2: that the, so if we first understand how we're wired,
- 39:30Speaker 2: we second decide where we're going. Then third, we decide,
- 39:35Speaker 2: we figure out where we're starting from, but then how
- 39:38Speaker 2: are we going to get there? it's a brainstorming exercise.
- 39:42Speaker 2: What are the potential strategies I could take if I
- 39:47Speaker 2: want to lose weight? I could have a surgery. I
- 39:51Speaker 2: could take an injection. I could exercise. Never eat again.
- 39:55Speaker 2: I could get a personal trainer. Those are all strategies
- 39:58Speaker 2: and they all have different trade-offs to them. Some of
- 40:02Speaker 2: them would be faster and more expensive. Some of them
- 40:04Speaker 2: would be very painful. Anyway, that's what we're doing first.
- 40:09Speaker 2: We aren't We don't have to feel like the strategy
- 40:13Speaker 2: that we eventually have to choose one, right? And then
- 40:15Speaker 2: we have to get to going on it. That's the
- 40:17Speaker 2: second and third parts of the process. But while we're
- 40:20Speaker 2: in this first long-term planning phase, we are brainstorming potential strategies.
- 40:29Speaker 2: And we just have to know that over time, even
- 40:32Speaker 2: once we pick one, we can change it later. We
- 40:37Speaker 2: can decide, you know what? This is taking too long
- 40:41Speaker 2: and I am willing to spend more money to get
- 40:43Speaker 2: there faster. And I can change it. I'm not changing
- 40:45Speaker 2: where I'm going. I'm just going to get there faster.
- 40:49Speaker 2: Or we can, you know, run out of energy and say,
- 40:51Speaker 2: I'm going to take a longer path because I don't
- 40:53Speaker 2: have enough capacity in my life to do this right now.
- 40:57Speaker 2: And so that's the way you should think about strategy.
- 41:01Speaker 2: It's the how. And there's, All kinds of different ones
- 41:04Speaker 2: that will get you there. And they all have trade-offs.
- 41:07Speaker 2: And you get to choose. And you can also change
- 41:10Speaker 2: after you've picked one.
- 41:11Speaker 1: Because what's coming up for me right now, I just
- 41:13Speaker 1: want to run this past you. I just had this
- 41:15Speaker 1: light bulb moment as you were talking. One of my
- 41:19Speaker 1: favorite books of all time, besides yours, by the way,
- 41:24Speaker 1: is wonderful. It is called The Dip by Seth Godin.
- 41:29Speaker 1: It is everybody within the sound of my voice, read
- 41:31Speaker 1: this book. It'll change your whole worldview. And it's a
- 41:34Speaker 1: short book, but the basic premise is that it is very, very,
- 41:38Speaker 1: very important to acquire the ability in this lifetime to
- 41:41Speaker 1: understand when are you going through a rough patch that
- 41:45Speaker 1: if you continue to work and try different things, like
- 41:48Speaker 1: it's going to get better. You will get to a
- 41:50Speaker 1: different place.
- 41:51Speaker 2: Keep going.
- 41:52Speaker 1: Versus being in a cul-de-sac. No matter how hard you
- 41:56Speaker 1: work or how fast you run, it's not going to change.
- 41:59Speaker 1: And the only thing to do is to recognize that
- 42:02Speaker 1: and get the hell out of there as fast as
- 42:03Speaker 1: you can. And as you were talking about the strategy selection,
- 42:07Speaker 1: what was coming up for me was this idea of,
- 42:10Speaker 1: I wonder how often that people are getting stuck or
- 42:14Speaker 1: feeling like they're not making progress with this vision because
- 42:19Speaker 1: they're simply in the wrong strategy and they have not
- 42:22Speaker 1: recognized it. And they also don't see that there are
- 42:26Speaker 1: many other strategies. And so then they like abandon the
- 42:30Speaker 1: vision because they're like, I can't do this. Not even
- 42:32Speaker 1: realizing that they've just, they were in a cul-de-sac with
- 42:35Speaker 1: a strategy, not with the idea. Is that true?
- 42:39Speaker 2: Absolutely true. And I love that. I haven't read that book,
- 42:42Speaker 2: but I'm going to have to now.
- 42:43Speaker 1: Read it.
- 42:44Speaker 2: But I love what you're saying there, Lisa. And I
- 42:46Speaker 2: think that's absolutely what happens is that we give up
- 42:51Speaker 2: on our vision instead of shifting our strategy. And sometimes
- 42:57Speaker 2: that's because we have intermixed them and we can sometimes
- 43:02Speaker 2: get caught up in what we're doing and forget that
- 43:07Speaker 2: we're doing it. To get to a certain place, executing
- 43:11Speaker 2: the strategy in and of itself is not the goal.
- 43:15Speaker 2: Achieving this vision is the goal. And there are lots
- 43:19Speaker 2: of different ways I can get there. And this can
- 43:22Speaker 2: be based on how we're wired. There's all kinds of
- 43:25Speaker 2: circumstances that could cause us to keep circling the cul-de-sac
- 43:28Speaker 2: and not realize it or cause us to bail out
- 43:31Speaker 2: instead of backing up and going a different route. But
- 43:35Speaker 2: I think that's what's so important for people to realize.
- 43:39Speaker 2: It's just another gap. It's another way that you fall
- 43:42Speaker 2: into the gap between what you want and what you achieve.
- 43:45Speaker 2: This is another example of it. You can fall into
- 43:49Speaker 2: the gap because you pick a strategy and you believe
- 43:52Speaker 2: that is the only one you've got. And if it
- 43:55Speaker 2: doesn't work, you just keep slugging away or you give
- 43:59Speaker 2: up and then you don't get there. But that's not true.
- 44:03Speaker 2: That's not the way it has to be.
- 44:06Speaker 1: All right, Courtney, we need to take another super fast break,
- 44:10Speaker 1: but this has been incredibly eye-opening. And I think for
- 44:14Speaker 1: our friends here with us, like all kinds of new
- 44:17Speaker 1: ideas that can help actually get to a different place
- 44:22Speaker 1: in life. So on the other side of this next break,
- 44:25Speaker 1: I hope that we can talk even a little bit
- 44:28Speaker 1: more deeply about some of the practical strategies that you
- 44:31Speaker 1: share in your book, Planning to Scale especially about things
- 44:35Speaker 1: that you have seen change in people's lives when they
- 44:38Speaker 1: have been able to connect some of these dots and
- 44:41Speaker 1: understand it's not what they want that's wrong, but maybe
- 44:44Speaker 1: how they have been trying to achieve it so that
- 44:48Speaker 1: our friends with us can have a couple actionable takeaways
- 44:51Speaker 1: to apply in their own lives. Does that be okay?
- 44:54Speaker 2: Sounds great.
- 45:04Speaker 1: So you guys, we are back with my special guest,
- 45:07Speaker 1: Courtney Durandi, author of the new book, Planning to Scale.
- 45:11Speaker 1: And so Courtney, before the break, you were just blowing
- 45:15Speaker 1: everybody's minds, including mine, with these new ideas, these new
- 45:20Speaker 1: ways of understanding how to actualize a vision in a
- 45:26Speaker 1: very practical way that's related to wiring. It's related to
- 45:30Speaker 1: what you want. It's related to your capacity, your process.
- 45:34Speaker 1: And so that we have this out in the open,
- 45:37Speaker 1: I happen to know that you have been the agent
- 45:41Speaker 1: of transformation in the lives of so many people, specifically
- 45:45Speaker 1: business owners and entrepreneurs, through your different initiatives. So you
- 45:49Speaker 1: certainly have a Scaling Leader program. You also run Forge
- 45:55Speaker 1: Accounting and Business Consulting. But so tell us a story
- 45:59Speaker 1: of transformation, you know, somebody coming in who is not
- 46:02Speaker 1: doing any of the things that you are talking about
- 46:05Speaker 1: and is like, I hate my life. And what do
- 46:07Speaker 1: you have seen them do differently and the changes that
- 46:10Speaker 1: we're able to make because of that?
- 46:13Speaker 2: Yeah. So I have, yeah, when that stands out for me,
- 46:16Speaker 2: I have a, a few clients that I work with privately.
- 46:19Speaker 2: So a lot of what we do is in our
- 46:21Speaker 2: group coaching program called Scaling Leader, but I have a
- 46:23Speaker 2: few clients that I work with privately. And I have
- 46:26Speaker 2: this client I've worked with for probably four years now.
- 46:30Speaker 2: And they really attached to the vision and the strategy
- 46:37Speaker 2: that we've been talking about so far easily. Like they
- 46:40Speaker 2: knew where they wanted to go. They had some pretty
- 46:43Speaker 2: strong ideas of how they wanted to get there and
- 46:45Speaker 2: where they fell into the gap. was in the implementation.
- 46:49Speaker 2: So they would, they knew where they wanted to go.
- 46:51Speaker 2: They knew how they were going to get there. And
- 46:52Speaker 2: then the next step is the annual planning. So how
- 46:54Speaker 2: far are you going to get next year? And we
- 46:57Speaker 2: need to break that into projects that we will execute.
- 47:01Speaker 2: And this is where they struggled. They didn't really enjoy
- 47:09Speaker 2: the process of project planning as some of us don't.
- 47:13Speaker 2: Now there are people who love it, but I'm kind
- 47:15Speaker 2: of with them in this realm of Boy, I'd really
- 47:18Speaker 2: love for somebody else to figure out exactly in more
- 47:21Speaker 2: detail what needs to happen now, by when and by
- 47:24Speaker 2: who and how much will it cost and all those
- 47:26Speaker 2: details of project planning. But that was the part that
- 47:29Speaker 2: they had continued to put off. So I'll facilitate sessions
- 47:36Speaker 2: with them and then they would say, let's not worry
- 47:38Speaker 2: about that together. We'll do that later on our own.
- 47:42Speaker 2: But then they would struggle to actually do it later
- 47:45Speaker 2: on their own. And so then we'd meet again. meet
- 47:48Speaker 2: with them every quarter and we'd look at the list
- 47:51Speaker 2: and how far did we get? And the number one
- 47:56Speaker 2: reason that they were not making progress came back to
- 48:00Speaker 2: the lack of project planning. And so what happened was
- 48:07Speaker 2: we shifted our time together where when I meet with
- 48:11Speaker 2: them quarterly, we plan the projects together. We do the
- 48:15Speaker 2: hard part together and, with support and space dedicated to
- 48:21Speaker 2: it instead of leaving them on their own to do
- 48:24Speaker 2: something they don't really want to do later by themselves.
- 48:28Speaker 2: And so I think, so for your listeners, some of
- 48:32Speaker 2: you might, that might map exactly to you. You're like, yes,
- 48:34Speaker 2: I would actually hate project planning and I would need that.
- 48:37Speaker 2: But it might not be project planning for you. It
- 48:39Speaker 2: might be something that you're leaving to your own discipline
- 48:45Speaker 2: and that is, that's not going to be enough. So Lisa,
- 48:50Speaker 2: you mentioned like having a personal trainer. For some of us,
- 48:55Speaker 2: we need a personal trainer who will give us the
- 48:59Speaker 2: space and support to do the workout. Because if we
- 49:04Speaker 2: don't have them, we won't do it. And so for
- 49:07Speaker 2: this particular client, that's what I was to their project
- 49:10Speaker 2: planning part of it. They could do project planning and
- 49:14Speaker 2: It wasn't that they couldn't do it. It was that
- 49:16Speaker 2: they didn't like it. And so it kept getting put
- 49:18Speaker 2: off and they needed me to give them the space
- 49:22Speaker 2: and support to get it done.
- 49:24Speaker 1: And like, it goes back to what you were saying though,
- 49:27Speaker 1: about like the importance of understanding our wiring and our strengths,
- 49:31Speaker 1: but also our limitations, because it's like all this stuff
- 49:34Speaker 1: could be lined up, but if there is a weak
- 49:37Speaker 1: link when it comes to creating an actual plan for what,
- 49:43Speaker 1: like on a day in, day out type basis, like
- 49:45Speaker 1: that's very important. And so maybe for people listening, like
- 49:47Speaker 1: whatever your use case is, so to speak, to think
- 49:50Speaker 1: about where do you tend to drift or not follow
- 49:54Speaker 1: through or, you know, like where does it kind of
- 49:57Speaker 1: fall apart? And I think the meta message here, Courtney,
- 50:01Speaker 1: is like, what are the support systems? Are there people
- 50:06Speaker 1: you can bring in to help you or other people?
- 50:09Speaker 1: How do we navigate this rough part of the journey?
- 50:14Speaker 1: Maybe is that the right way to say it?
- 50:16Speaker 2: Absolutely. Yes, absolutely. So the more we understand about our
- 50:21Speaker 2: wiring and our behavioral patterns and our history and our
- 50:25Speaker 2: track record, and then set things up to counterbalance them
- 50:32Speaker 2: or to support them, the more likely we are to
- 50:36Speaker 2: get through this gap. But I think so often we think,
- 50:39Speaker 2: if I just were more disciplined, if I just put
- 50:44Speaker 2: my head down and get to work, like I can
- 50:46Speaker 2: do this and I'm just going to, it's me, I'm
- 50:48Speaker 2: the problem. And I just need to buckle down and
- 50:51Speaker 2: do this.
- 50:51Speaker 1: I always do that. Yeah.
- 50:53Speaker 2: And that's probably not the reality of it, or it's
- 50:58Speaker 2: just not sustainable. And I think for most of us,
- 51:03Speaker 2: if we think about the vision we have for our
- 51:05Speaker 2: lives and our businesses- they're bigger than what we have
- 51:10Speaker 2: the capacity and the capability to do on our own.
- 51:13Speaker 1: Yeah.
- 51:13Speaker 2: And that's great. We can achieve more together than we
- 51:19Speaker 2: can alone, but we have to be willing to enlist
- 51:23Speaker 2: other people in the journey with us and not feel
- 51:27Speaker 2: like that's an indictment on our capabilities or skills or
- 51:31Speaker 2: character because we can't do this all ourselves. And so
- 51:36Speaker 2: accepting That sometimes we need additional space, additional support, additional resources,
- 51:42Speaker 2: additional gifts and strengths of other people to get to
- 51:45Speaker 2: where we're going. That's a good thing. That means you
- 51:47Speaker 2: have a big vision if it requires more than just you.
- 51:51Speaker 1: Yeah, that's so good. And to make it a collective effort,
- 51:55Speaker 1: you know, let other people into your process. And I
- 51:58Speaker 1: would imagine, especially in personal realms, maybe being part of theirs, right?
- 52:03Speaker 1: That you need somebody else's help to... actualize what needs
- 52:08Speaker 1: to be done in a specific area. But how could
- 52:11Speaker 1: you also bring your strengths to someone else's process in
- 52:15Speaker 1: a really nice and complimentary way? That's so beautiful. Courtney,
- 52:20Speaker 1: can I ask you a question before we wrap up?
- 52:23Speaker 1: And apologies if this is personal or maybe you have
- 52:26Speaker 1: an example that you shared in your book, but I
- 52:28Speaker 1: would be so curious to know, you've done so much
- 52:32Speaker 1: work on yourself and I know that you've invested a
- 52:35Speaker 1: lot in your own development, your own wiring, your own capacity.
- 52:39Speaker 1: And over the time that I've known you, you just
- 52:42Speaker 1: give the impression of being one of these almost supernaturally
- 52:46Speaker 1: competent people, right? Where- And you've been able to do
- 52:51Speaker 1: so many things that are genuinely impressive. I'd just be
- 52:54Speaker 1: so curious to know, did you at some point recognize
- 52:59Speaker 1: something about yourself in terms of your process or your
- 53:03Speaker 1: way of operating or perhaps capacity that you were like, oh, okay,
- 53:07Speaker 1: I need to recalibrate here if this is going to
- 53:11Speaker 1: be different for me personally?
- 53:14Speaker 2: Yes. Well, thank you for your kind words. But most
- 53:18Speaker 2: of my success has come from learning from the mistakes
- 53:22Speaker 2: I made on the way to that success. But I
- 53:25Speaker 2: would say, you know, one of the things that as
- 53:28Speaker 2: I reflect back on a big shift for me was
- 53:34Speaker 2: recognizing that I am inclined to take action and So I,
- 53:42Speaker 2: on the CliftonStrengths, I lead with execution. And so I
- 53:49Speaker 2: can get very clear about what I want, how I
- 53:52Speaker 2: want to get there and move into execution mode. And
- 53:57Speaker 2: as a leader, as a business owner, as a mom,
- 53:59Speaker 2: a wife, you know, as a person interacting in the
- 54:02Speaker 2: world full of people, I can sometimes forget the relational
- 54:09Speaker 2: aspects of of change or of planning or execution. And
- 54:15Speaker 2: so one example that stands out for me is my
- 54:20Speaker 2: first step as CEO of the firm that we split
- 54:24Speaker 2: off from. I became the CEO of this firm. I
- 54:27Speaker 2: had this brilliant strategy to split the firm. I presented
- 54:31Speaker 2: it to my partners. It made sense financially for everyone.
- 54:34Speaker 2: It made sense from a logistics standpoint. I thought it
- 54:37Speaker 2: was just so smart. And I presented it And it
- 54:42Speaker 2: was on a Zoom call and my fellow partners were
- 54:45Speaker 2: just shocked and dismayed. We didn't even vote on this proposal.
- 54:50Speaker 2: They were so hurt and the trust was broken and
- 54:56Speaker 2: I was stunned. And I thought, well, this is so smart.
- 55:00Speaker 2: This makes so much sense. But I hadn't considered the
- 55:05Speaker 2: people and the relational connection. work that was necessary to
- 55:09Speaker 2: present such a proposal. And so that moment, that was
- 55:14Speaker 2: in 2020, that is when at first I thought, well,
- 55:17Speaker 2: I'm not cut out to be a leader. I should
- 55:19Speaker 2: just quit. And thankfully I had an executive coach who
- 55:23Speaker 2: encouraged me that that was not the case and that
- 55:25Speaker 2: I could probably learn more from this mistake than most
- 55:28Speaker 2: people will learn in a decade because that's how big
- 55:30Speaker 2: of a mistake it was. So I set out to
- 55:33Speaker 2: increase my understanding of human intelligence of people and of
- 55:41Speaker 2: what is required. If you want to move forward in
- 55:45Speaker 2: something aligned, that strategy ended up being the right strategy.
- 55:51Speaker 2: We had a unanimous vote to do it two years later,
- 55:54Speaker 2: but there was a lot of work that happened in
- 55:57Speaker 2: between to rebuild trust and to develop relationships. And so
- 56:00Speaker 2: for me, that was the biggest one. And for some
- 56:03Speaker 2: of you, it might be the opposite. You might be
- 56:04Speaker 2: great relationally, And you struggle to pull the trigger and
- 56:07Speaker 2: actually get something done. Both have their challenges. Things have challenges.
- 56:11Speaker 2: And I just have learned that the more I understand
- 56:13Speaker 2: about myself and the people around me, because we are
- 56:17Speaker 2: humans dealing with humans, the easier it will be to
- 56:21Speaker 2: navigate these things that require relationship and alignment and human involvement.
- 56:29Speaker 1: Courtney, thank you so much for sharing that story. And
- 56:32Speaker 1: what a powerful story. lesson and so much humility also,
- 56:37Speaker 1: you know, that the idea was not wrong. It was
- 56:39Speaker 1: a good idea, but that there were all these invisible
- 56:42Speaker 1: factors around it that needed to be seen and then
- 56:45Speaker 1: managed in a really intentional way. And that it gave
- 56:49Speaker 1: you visibility into work that you needed to do, right?
- 56:54Speaker 1: And that is so true for all of us. You know,
- 56:57Speaker 1: even just hearing you talk, I think that I've made
- 56:59Speaker 1: so many mistakes in the opposite dimension. I've over-indexed relationships
- 57:03Speaker 1: to the degree that it's been to the detriment of
- 57:06Speaker 1: being able to get things done. And I think everybody
- 57:08Speaker 1: listening has their own combination of stuff. And so this
- 57:13Speaker 1: is also though, I think a very important takeaway from
- 57:16Speaker 1: this entire conversation is that when it comes to creating
- 57:22Speaker 1: a vision and moving from where you are now to
- 57:26Speaker 1: where you want to be, It isn't just about time
- 57:30Speaker 1: management and schedule blocking and all of these things. It
- 57:34Speaker 1: really requires this deep self-awareness and self-knowledge and this really
- 57:38Speaker 1: fearless ability to understand how we are operating in the
- 57:42Speaker 1: world in a reality-based way so that we can just
- 57:48Speaker 1: start making changes on deeper levels that is really where
- 57:52Speaker 1: the work is. And I think your story that you
- 57:54Speaker 1: just shared is such a powerful example of that. So
- 57:56Speaker 1: thank you.
- 57:58Speaker 2: Yes, my pleasure.
- 58:00Speaker 1: Well, Courtney, it is such a delight to spend this
- 58:03Speaker 1: time with you. This has been really such a pleasure
- 58:06Speaker 1: for me. And I know that our listeners have been like,
- 58:08Speaker 1: we want more Courtney in our lives. So of course,
- 58:11Speaker 1: the book Planning to Scale, the author is Courtney Durandi.
- 58:15Speaker 1: You can find that everywhere, particularly if you have entrepreneurial aspirations.
- 58:20Speaker 2: Go check that out.
- 58:20Speaker 1: But Courtney, before we let you go, tell us more
- 58:23Speaker 1: about the other things that you do to support people
- 58:27Speaker 1: and their lives and their businesses because it's kind of
- 58:30Speaker 1: a lot. Yes.
- 58:32Speaker 2: So I am the co-founder and CEO of Forge Financial
- 58:34Speaker 2: and Management Consulting. And most of our team is helping
- 58:39Speaker 2: small business owners and nonprofit organizations get visibility on their financials.
- 58:45Speaker 2: And so a lot of our team are CPAs and advisors.
- 58:50Speaker 2: And so they're working in the financial realm with our
- 58:53Speaker 2: clients and And then we, the management consulting side of
- 58:56Speaker 2: the practice is where I get to spend my time,
- 58:59Speaker 2: which is primarily that group business coaching and leadership development
- 59:03Speaker 2: program called Scaling Leader. Do a little bit of private consulting,
- 59:06Speaker 2: as I mentioned, and one-on-one coaching, but the bulk of
- 59:09Speaker 2: it is. of it is guiding leaders every quarter through
- 59:15Speaker 2: the tools that they need to solve the problems that
- 59:18Speaker 2: come up as they grow and scale their organizations. Most
- 59:21Speaker 2: of the clients we work with are service-based businesses and
- 59:26Speaker 2: they came up you know, through their careers as experts,
- 59:31Speaker 2: expert therapists, expert accountants, architects, attorneys, financial advisors, physicians. And
- 59:38Speaker 2: eventually they became leaders and business owners, but weren't necessarily
- 59:43Speaker 2: equipped with how to handle all of that. And so
- 59:48Speaker 2: each quarter we teach them different practices and tools that
- 59:52Speaker 2: help them figure out what's going on here and design
- 59:56Speaker 2: solutions to solve it. And I always tell people, these
- 59:59Speaker 2: things don't mean that you won't have problems. It means
- 1:00:03Speaker 2: that you will recognize them more quickly and know how
- 1:00:06Speaker 2: to solve those problems. But like I said before, anytime
- 1:00:09Speaker 2: we're working with people, there will be challenges. And so
- 1:00:14Speaker 2: that's what we're helping our clients to do.
- 1:00:16Speaker 1: Amazing. Thank you so much. Just a personal share that
- 1:00:20Speaker 1: I have been participating in your program, Courtney, for the
- 1:00:22Speaker 1: last several years. I've gotten so much out of it.
- 1:00:25Speaker 1: Exactly that, being a therapist. totally different thing than being
- 1:00:29Speaker 1: a business owner. And so it's been very instructive and
- 1:00:32Speaker 1: would encourage anybody to check it out. So scaling leader,
- 1:00:35Speaker 1: is that the website scaling leader? Yes.
- 1:00:37Speaker 2: Scaling leader.com.
- 1:00:38Speaker 1: Yes.
- 1:00:39Speaker 2: And then the book, the book is planning to scale the,
- 1:00:42Speaker 2: so you can go to planning to scale book.com or
- 1:00:44Speaker 2: you can order it on Amazon. We have audible Kindle
- 1:00:47Speaker 2: and hard copies there as well. I will mention too,
- 1:00:50Speaker 2: if it's all right, Lisa, that in the book, At
- 1:00:53Speaker 2: the end of each chapter, there are tools that you
- 1:00:56Speaker 2: can download for free at planningtoscalebook.com slash tools. If you
- 1:01:01Speaker 2: read the book and you want to start building your vision,
- 1:01:05Speaker 2: your strategy, your project plans, all of those tools are
- 1:01:08Speaker 2: available for free at planningtoscalebook.com slash tools to help you
- 1:01:13Speaker 2: actually implement what you're learning through the pages of the book.
- 1:01:17Speaker 1: Amazing. Courtney, it has been such a pleasure. Thank you
- 1:01:21Speaker 1: again so much for spending this time with us today.
- 1:01:36Speaker 1: You guys, I'm so genuinely thrilled to be able to
- 1:01:40Speaker 1: introduce you to someone that I just love so much
- 1:01:44Speaker 1: and that I have personally had the opportunity to learn
- 1:01:47Speaker 1: so much from. It feels so meaningful to me to
- 1:01:51Speaker 1: be able to bring Courtney to you. So I hope
- 1:01:53Speaker 1: that you enjoyed her as much as I do. She
- 1:01:55Speaker 1: is truly a gem and one of the kindest people
- 1:01:57Speaker 1: you'll ever meet. She has so much to share. And
- 1:02:01Speaker 1: I hope you heard this part. One of my biggest
- 1:02:04Speaker 1: takeaways That honestly landed inside of me a little bit
- 1:02:09Speaker 1: differently today, even though I'm very familiar with Courtney's work
- 1:02:12Speaker 1: and I've even heard some of these stories before. She
- 1:02:14Speaker 1: was talking today. I was like, huh. So the takeaway
- 1:02:18Speaker 1: is that being stuck or when things feel hard or
- 1:02:21Speaker 1: you're not moving forward, it does not mean necessarily that
- 1:02:25Speaker 1: you need to get grittier or try harder or like
- 1:02:28Speaker 1: double down or, you know, it's something about you. Like
- 1:02:31Speaker 1: maybe you need to back up and think about where
- 1:02:35Speaker 1: you want to be like on a macro level and
- 1:02:37Speaker 1: that maybe, just maybe, you are pursuing the wrong strategy.
- 1:02:42Speaker 1: Maybe there are a lot of different ways to get
- 1:02:44Speaker 1: where you want to go and the one that you
- 1:02:46Speaker 1: have been trying is not actually the best one. Not
- 1:02:49Speaker 1: that it couldn't work, but given your unique combination of
- 1:02:52Speaker 1: gifts and strengths, maybe there's another one that is better
- 1:02:56Speaker 1: for you. Or maybe there's a better support system. Maybe
- 1:03:01Speaker 1: you need to have some other people on the boat
- 1:03:03Speaker 1: to help fill in some of the gaps, right? We
- 1:03:06Speaker 1: all have strengths and beautiful things, and we all have
- 1:03:09Speaker 1: some limitations. And knowing what those are and being able
- 1:03:12Speaker 1: to partner with people who have complementary strengths is such
- 1:03:16Speaker 1: a gift. This all comes back down to having a
- 1:03:19Speaker 1: clearer understanding of yourself. Even our communication patterns, right? Like
- 1:03:24Speaker 1: Courtney was talking about that as well. And so this
- 1:03:28Speaker 1: all boils back down to us, who we are, what
- 1:03:31Speaker 1: we know about ourselves, and then how we make decisions accordingly.
- 1:03:35Speaker 1: And so could not encourage more that you to check
- 1:03:39Speaker 1: out everything that Courtney has to offer, including Scaling Leader,
- 1:03:42Speaker 1: including the book Planning to Scale. But if you'd ever
- 1:03:44Speaker 1: like a partner to get under the hood around some
- 1:03:47Speaker 1: of that personal development and self-awareness work, That is exactly
- 1:03:51Speaker 1: the type of thing we do at My Practice Growing Self.
- 1:03:54Speaker 1: And you are invited to do that work with us
- 1:03:57Speaker 1: if you'd like to. Stop spinning your wheels, start creating
- 1:04:00Speaker 1: the life you want that is based on a deep, deep,
- 1:04:02Speaker 1: deep understanding of who you are in a very self-accepting way.
- 1:04:07Speaker 1: We're not trying to change you. We want you to
- 1:04:09Speaker 1: be more of what you are. And if you want
- 1:04:11Speaker 1: a partner to help you make that happen, head over
- 1:04:13Speaker 1: to growingself.com. You can tap the button, like get connected,
- 1:04:18Speaker 1: schedule a free consultation with one of the experts, licensed
- 1:04:23Speaker 1: therapists who specialize in coaching psychology, very, very unique, and
- 1:04:27Speaker 1: book a free consultation to explore what getting some support
- 1:04:31Speaker 1: for this.
- 1:04:32Speaker 2: Growth might look like for you.
- 1:04:34Speaker 1: All right, you guys, that's it for today. Thanks again
- 1:04:36Speaker 1: so much for tuning in, and I'll be back in
- 1:04:38Speaker 1: touch with you soon with another episode of Love, Happiness,
- 1:04:41Speaker 1: and Success.