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Columbus 911 Nurse Line Explained | Columbus News
Columbus is launching a smart new 911 program: if you call for a non-emergency medical issue, you might speak to a nurse right after the dispatcher. This isn’t about replacing emergency services—ambulances still roll out for real crises. Instead, it’s designed to help people decide whether they need urgent care or can manage on their own, freeing up first responders for emergencies. Inspired by programs in D.C. and Indianapolis, the pilot showed over half of callers didn’t need an ambulance. Nurses from Crosswalk Health guide callers to the best care, while Columbus Fire retains final…
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