Latest / Daily Influence / 785. Grounded Leadership in the Age of AI: Why Human Influence Matters More Than Ever
Transcript
- 0:10[SPEAKER_00]: Welcome to Daily Influence, your daily dose of positive influence.
- 0:14[SPEAKER_00]: I'm Brian Smith founder of IA Business Advisors and co-author of the Iain team series.
- 0:19[SPEAKER_00]: Each day we share stories and insights to help you find be and build your influence in a positive and responsible way.
- 0:27[SPEAKER_01]: And I'm Greg Clino, partner at IA Business Advisors, and co-host of Daily Influence.
- 0:32[SPEAKER_01]: Be sure to follow, subscribe, and share Daily Influence with someone who could use a little extra positivity today.
- 0:38[SPEAKER_01]: And make us part of your daily routine, whether it's during your commute on a walk or an quiet moment just for you, because you're influenced matters.
- 0:54[SPEAKER_00]: You know, one of the things I enjoy most about our podcast is discovering leaders or solving problems that extend far beyond their own industry.
- 1:04[SPEAKER_00]: And today's guests reach out actually after listening to one of our podcast episodes episode 697, which was about decision to take.
- 1:15[SPEAKER_00]: And that's where we discussed a simple but a powerful idea that when every decision still
- 1:24[SPEAKER_00]: You're a really built assistant, you know, built a bottleneck, and she immediately recognized that same challenge of the work that she does every day in her primary area of influence which is what health care leaders.
- 1:39[SPEAKER_00]: And our guest today is U.M.
- 1:42[SPEAKER_00]: and she is the founder of Boldbeew, and she serves as the executive leadership advisor, helping health care organizations navigate.
- 1:53[SPEAKER_00]: One of the most challenging leadership environments really in history.
- 1:58[SPEAKER_00]: She works with executives and enterprise teams to build stronger leadership, clear decision-making, and healthier organization, cultures, well, also adapting to the rapid acceleration of AI and this digital transformation that we're all going through.
- 2:17[SPEAKER_00]: And what I find especially compelling is that he would doesn't see AI as replacing leadership.
- 2:24[SPEAKER_00]: She believes AI makes authentic leadership even more important.
- 2:28[SPEAKER_00]: As technology accelerates the need for clarity, judgment, trust, and meaningful human influence only grows.
- 2:36[SPEAKER_00]: So, leave a welcome to daily influence, and I'm really looking forward to this conversation.
- 2:42[SPEAKER_02]: Thank you so much, Brian, and what a wonderful set up.
- 2:44[SPEAKER_00]: Thank you.
- 2:45[SPEAKER_00]: So, let me know when you first reach out, you did a reference that episode, and where we talked about leaders unintentionally in becoming the bottlenecks, because every important decision in their environment comes back to them.
- 3:02[SPEAKER_00]: And you immediately connected that to what you're seeing inside healthcare organizations,
- 3:08[SPEAKER_00]: What are health care leaders experiencing today that leaders in every industry should be paying attention to?
- 3:16[SPEAKER_02]: Yes, thank you for asking that.
- 3:18[SPEAKER_02]: And something that I haven't mentioned to you, Brian, is that since I reached out to you, I've taken on a project that has really built up that the level of insights I have.
- 3:30[SPEAKER_02]: I've now interviewed almost 40 health care leaders, specifically on how they are navigating the A to
- 3:38[SPEAKER_02]: And yes, leaders are leaders at the end of the day and one of the reasons I chose healthcare other than the fact that that's what I've been in my entire career is that the stakes you could argue are the highest because we're not just talking about return on investment we're talking talking about return on lives.
- 4:00[SPEAKER_02]: And I know a term that resonates with you is that the ripple effect is also to an extent we can't even quantify if we're talking about the leaders or even the health care clinicians.
- 4:14[SPEAKER_02]: When they feel supported when they have a greater sense of agency, including in decision making.
- 4:23[SPEAKER_02]: Who knows the level of impact that that could have on tens of thousands of people.
- 4:28[SPEAKER_02]: And so just saying that it's a really great honor to be working with those types of leaders, whether they be founders of small companies or, you know, the CEO of a hospital system.
- 4:41[SPEAKER_02]: As for the bottleneck and decision making what I'm seeing is.
- 4:46[SPEAKER_02]: more than ever, leaders are lacking a sense of agency.
- 4:51[SPEAKER_02]: I'm going to use that word a lot because I think it's really at the crux of everything that I'm seeing.
- 4:58[SPEAKER_02]: I don't know if it's surprising for anyone to hear that these healthcare leaders have a lack of agency, but this isn't just now.
- 5:05[SPEAKER_02]: I see it a lot in my clientele in the past, but right now it's exacerbated because
- 5:12[SPEAKER_02]: put simply what they knew to work for them as the leadership, like how they showed up as leaders, is no longer working for them because of the era that we are in.
- 5:23[SPEAKER_02]: And yes, it's the era of AI, but really I see it as more so the era of constant change and uncertainty fueled by AI.
- 5:33[SPEAKER_02]: Even if we're not talking about AI use directly, it's inevitably seeping into literally every part of our world right now.
- 5:44[SPEAKER_02]: And you can even say that from a mental state.
- 5:46[SPEAKER_02]: So again, let's say it's not literally what's transpiring that's influenced by AI, but just the overall environment of insecurity, instability, the unknowns.
- 6:01[SPEAKER_02]: So if you haven't guessed this already, I can get a little heavy.
- 6:05[SPEAKER_02]: There'll be some other words coming our way that may feel even heavier.
- 6:09[SPEAKER_02]: But it's for that reason that I'm so passionate about this work and feel compelled to support as many leaders as possible.
- 6:17[SPEAKER_02]: As many people as possible.
- 6:19[SPEAKER_00]: You know, I glad you mentioned agency because funny enough, and not ironically,
- 6:27[SPEAKER_00]: My second question was actually about that.
- 6:29[SPEAKER_00]: I noticed in some of my reading of your work, that a phrase that you've used is called grounded agency.
- 6:39[SPEAKER_00]: And you know, we hear a lot about resilience, about adaptability, emotional intelligence.
- 6:45[SPEAKER_00]: But grounded agency feels different.
- 6:48[SPEAKER_00]: What does grounded agency mean?
- 6:50[SPEAKER_00]: Because our audience may not have heard that much.
- 6:53[SPEAKER_00]: And how does a leader maintain it when AI is increasing the both, speed and volume of decisions that need to be made every day?
- 7:03[SPEAKER_02]: So grounding in this sense really means that it is connected to
- 7:10[SPEAKER_02]: The source of who you are, who you know yourself to be at your highest and best or most innate self and being able to go back to that ground, I actually recently held a workshop called finding solid ground specifically for people who are in transitions like through job loss.
- 7:28[SPEAKER_02]: And I was told over and over that that title resonated greatly because that's truly the
- 7:38[SPEAKER_02]: floating in this space of uncertainty and therefore fear.
- 7:42[SPEAKER_02]: So grounding means that you always have a place to come back to, that if you do find yourself in this floating uncertainty in fear, that you're like, okay, there is solid ground beneath me and I can find it.
- 7:55[SPEAKER_02]: And the connection to agency there is, I'll use the way I personally define agency, and that is coming from a place of choice.
- 8:06[SPEAKER_02]: that you decide how things are going to go.
- 8:10[SPEAKER_02]: Now, when I say that and this is very important, it does not mean that you necessarily have control over literally what happens.
- 8:20[SPEAKER_02]: I think we've all heard some phrasing like, you don't have control over what happens, but you have control over how you react to it.
- 8:27[SPEAKER_02]: And that's very important.
- 8:29[SPEAKER_02]: Now, are you likely to have more control over what happens if you're coming from a place of choice?
- 8:36[SPEAKER_02]: But most importantly, it's about how you show up in your life when you feel like you have a lack of agency, when you feel like you don't have solid ground.
- 8:47[SPEAKER_02]: Because that is something I can never take from you.
- 8:50[SPEAKER_02]: Your boss can never take from you.
- 8:51[SPEAKER_02]: Your family can never take away from you.
- 8:53[SPEAKER_02]: It's always up to you how you wanna show up and how you move forward.
- 8:59[SPEAKER_02]: And I'll actually add to that there's we can get more into this, but I do have a very specific framework for finding that and something you can always reconnect to and it sounds very simple, but of course, when we dig into it, it's not and it's not necessarily easy for everyone and that is connecting to self connecting to others and distinctly connecting to purpose.
- 9:27[SPEAKER_02]: If you have the ability, if you've done the work to understand what that looks like for you, connection to self-connection to others, connection to purpose, that is how you get the solid ground.
- 9:42[SPEAKER_00]: That's awesome.
- 9:43[SPEAKER_00]: I love hearing that as you know, you know, our first book is called Individual
- 9:52[SPEAKER_00]: to connect to self because you can move forward until you actually do that.
- 9:55[SPEAKER_00]: That's our belief in our body of works.
- 9:58[SPEAKER_00]: I like hearing that you have a framework for that and of course, we love frameworks here and not necessarily have to be our own.
- 10:07[SPEAKER_00]: I think we all can have different frameworks that support us evolving and improving going forward.
- 10:15[SPEAKER_00]: I will follow up to this because you mentioned about
- 10:21[SPEAKER_00]: A.I.
- 10:22[SPEAKER_00]: is creating decision fatigue, or do you think it's just exposing weaknesses that are already existing and how particular leaders might have made decisions already.
- 10:34[SPEAKER_02]: I think it's really both.
- 10:36[SPEAKER_02]: I think there's actually a number of ways that AI is impacting how we operate professionally and personally.
- 10:43[SPEAKER_02]: And it's really based on when I do the work around connection to self, how do you react to threat?
- 10:53[SPEAKER_02]: And that word can be a bit heavy for people, but that's really how our bodies are minds connect to that.
- 11:04[SPEAKER_02]: sometimes it's hard for people to be aware of or some people don't want to talk about it, but I really see the age of AI.
- 11:10[SPEAKER_02]: And by the way, very pro AI, I'm not like against it.
- 11:13[SPEAKER_02]: I want to say that for the record.
- 11:16[SPEAKER_02]: AI in some way, shape or form threatens people's identity.
- 11:22[SPEAKER_02]: I'm going to say that again.
- 11:26[SPEAKER_02]: The age of AI, not just AI itself, is showing up as a threat to identity.
- 11:34[SPEAKER_02]: And I say identity because, of course, we're thinking of job loss or job shifting that's definitely in the ether right now, but that also translates to value sense of.
- 11:49[SPEAKER_02]: sense of agency and like, oh, what do I have control of?
- 11:52[SPEAKER_02]: What makes sense for me to do?
- 11:53[SPEAKER_02]: How am I going to run my day?
- 11:54[SPEAKER_02]: How do I run my life?
- 11:56[SPEAKER_02]: It's so disruptive because this is not a time actually of real.
- 12:02[SPEAKER_02]: I said constant change, but truly this is where the word transformation is very appropriate.
- 12:10[SPEAKER_02]: transformation meaning this is like this is a new way that we're going to be operating in the world.
- 12:14[SPEAKER_02]: This is not bigger, better, different only.
- 12:19[SPEAKER_02]: This is new.
- 12:20[SPEAKER_02]: It is completely new.
- 12:22[SPEAKER_02]: And we have had areas like this before like in the Stone Age and the industrial aid like all these ages have were major disruptions to how we operate on a.
- 12:33[SPEAKER_02]: Well, for a lot of people daily basis, um, and this one isn't happening over millennia or centuries or decades, this one's happening in real time, uh, essentially exponentially.
- 12:48[SPEAKER_02]: So because of that, it
- 12:52[SPEAKER_02]: ends up being perceived as a threat because we don't know how to adapt this way.
- 12:56[SPEAKER_02]: I believe we will learn how to, but right now this is new territory and the threats show up in us expressing it in many different ways.
- 13:05[SPEAKER_02]: If you want, you can relate it to what we know is flight, flight, freeze, fawn like those four Fs.
- 13:11[SPEAKER_02]: I mean, that's really what's going on right now.
- 13:15[SPEAKER_02]: That's what happens when we're in survival mode.
- 13:17[SPEAKER_00]: Yeah, I would agree with you.
- 13:19[SPEAKER_00]: I would say,
- 13:21[SPEAKER_00]: My generation has an advantage presently, then advantage is that we went through the internet change, which, while not as fast as AI is very similar, it dramatically changed the way that we communicated and worked as humans.
- 13:41[SPEAKER_00]: And,
- 13:42[SPEAKER_00]: My generation, in particular, in the one that was born in the late sixties, early seventies, went through the 80s, the 90s, and saw this, a crazy transformation in our professional careers, not just in our, you know, as children and literally watched this transformation, at least have a foundation of understanding of,
- 14:07[SPEAKER_00]: Well, we're going through, I will conceive it's happening much faster, and I'm much broader scale.
- 14:16[SPEAKER_00]: It's influencing more of the populace than just work environments or social environments, but we do have a bit of an advantage in that place.
- 14:30[SPEAKER_00]: And it's been interesting to watch
- 14:35[SPEAKER_00]: you know, human behavior, especially human behavior as it interacts with and alongside technology it's become a very interesting study for us here.
- 14:46[SPEAKER_00]: I'm going to pivot a little bit even because your work is self-professive centered in health care but
- 14:54[SPEAKER_00]: You know, the leadership principles that your teaching, but things that you're talking about, the foundation of where you're coming from is applicable almost anywhere.
- 15:04[SPEAKER_00]: I mean, any small business employee, manager, owner, can benefit from this.
- 15:10[SPEAKER_00]: So let's imagine tomorrow morning, you walk into a family of the same manufacturing company, a construction business, a professional
- 15:23[SPEAKER_00]: What's the first leadership have it that you would like to begin changing our things that they were want to change and why?
- 15:32[SPEAKER_02]: There are, they are related to the three types of connections.
- 15:36[SPEAKER_02]: I actually, even though the first two self and others are imperative, I want to touch on them quickly and move actually to the third, because I was thinking about this a lot actually before we got on
- 15:48[SPEAKER_02]: on today.
- 15:49[SPEAKER_02]: So I would always, if we're talking about the individual leader first, but maybe I would do this like one at a time with team members, we would absolutely dig into connection to self.
- 16:00[SPEAKER_02]: And again, I'm going to be a little bit surface level here.
- 16:03[SPEAKER_02]: What that looks like is getting super clear on you as a person.
- 16:09[SPEAKER_02]: Like so this is really important.
- 16:10[SPEAKER_02]: You said it's regardless of industry.
- 16:12[SPEAKER_02]: I look at every single client, every person I talk to as a human.
- 16:17[SPEAKER_02]: I don't actually care what their title is.
- 16:18[SPEAKER_02]: We'll get to their title later and like what it actually looks like in their work.
- 16:22[SPEAKER_02]: And we talk about those innate strengths that I alluded to before.
- 16:26[SPEAKER_02]: Like what were you essentially born with and can't help but be?
- 16:29[SPEAKER_02]: So an example of mine is passionate.
- 16:31[SPEAKER_02]: I am just a passionate person, just can't take it out of me.
- 16:36[SPEAKER_02]: And what are what I call the survival patterns that you've developed possibly since birth?
- 16:43[SPEAKER_02]: Could say like, when you go into survival mode and not, and I don't wanna make them good or bad, this is very important.
- 16:49[SPEAKER_02]: They're just what we have done to compensate for the world telling us, we don't really like these innate, I call superpowers of yours or we do.
- 17:01[SPEAKER_02]: And that leads to you over or under expressing them.
- 17:06[SPEAKER_02]: So give you an example of mine.
- 17:07[SPEAKER_02]: So I call like, one of my superpowers is passion.
- 17:11[SPEAKER_02]: Because a world sometimes said, oh, we really like that your passion it, I, that has translated into, oh, I've got to put all these things on my plate, I've got to be really accomplished.
- 17:22[SPEAKER_02]: I have to be special and I have to move as fast as possible.
- 17:26[SPEAKER_02]: Does that turn up in some results sometimes, but it also will have me flip flop to my under expression version of it, especially because people have told me, you know, that's not a great thing about me for whatever reason, and then it will make me overwhelmed reluctant avoid it, so see how that can flip flop.
- 17:46[SPEAKER_02]: And I have it that literally every person on this planet has a version of that you could also boil it down to nature versus nurture and so if I was going to go into this family owned business is construction company I would talk to that leader and be like so that there is truth here for you what are those because I can almost guarantee that those survival patterns are getting in the way right now.
- 18:07[SPEAKER_02]: Whether it be about like AI platforms coming in or a competition that you're experiencing loss of clients, the way you're approaching it right now, assuming you're coming to me and something's not working, is because your survival pattern is showing up.
- 18:23[SPEAKER_02]: One or both of them, let's get you in touch with what your real superpowers are and come at each decision that you make from there.
- 18:35[SPEAKER_02]: Now, of course, I have a whole way that we distinguish those.
- 18:39[SPEAKER_02]: And I promise, like, doing those exercises rather than just thinking about them for a little bit, helps, because it also involves other people.
- 18:48[SPEAKER_02]: Across the board would literally, everyone I've worked with, nothing is more powerful than those distinctions, truly.
- 18:54[SPEAKER_02]: Cannot say enough about it, and believe it, a cliffhanger there.
- 18:57[SPEAKER_02]: Sorry, I went way more into it than I thought, but I guess I was just way too passionate about it.
- 19:02[SPEAKER_02]: I'll go through others a little bit easier because that's, um, it's a little bit more self-explanatory.
- 19:07[SPEAKER_02]: If you know yourself well, you can look at other people differently, recognize they have superpowers and survival patterns and be able to see them as a whole person.
- 19:15[SPEAKER_02]: And so anytime there's a conflict, disagree with whatever it may be, that if you come from that place, it's whole other ballgame.
- 19:23[SPEAKER_02]: Now, the one I really want to harp on here is purpose, especially if you're a business owner, because when things get tough, when it's hard to walk into that office that morning, if you're not connected to your purpose for your business, it's going to influence literally every part of that day and most likely have a ripple effect on the line now how I define purpose.
- 19:46[SPEAKER_02]: is, like with all of my work really, I like to distill so that things are very simple so that you can carry with you.
- 19:52[SPEAKER_02]: It doesn't feel too complicated.
- 19:54[SPEAKER_02]: I distill it down to one word.
- 19:56[SPEAKER_02]: It comes through an interesting line of questions that are really pretty much just the same question over and over.
- 20:01[SPEAKER_02]: And if it's okay, I'd like to demonstrate with my husband because it was a really great example.
- 20:08[SPEAKER_02]: hopefully people can adapt this to themselves.
- 20:11[SPEAKER_02]: So my husband is a physician.
- 20:13[SPEAKER_02]: He's a pediatric gastroenterologist, meaning kid poop doctor for those who don't know.
- 20:19[SPEAKER_02]: Essentially, and we were talking about like what if AI takes my job because it can scope for me and it can essentially do everything for me in the future clinically.
- 20:31[SPEAKER_02]: And I said, OK, well, let's think about if your job just didn't exist.
- 20:35[SPEAKER_02]: Like, let's pretend there's this crazy hypothetical and all kids no longer had GI issues.
- 20:42[SPEAKER_02]: What would you still want for those kids?
- 20:44[SPEAKER_02]: Why would you still want to wake up in the morning and be there for them in some capacity?
- 20:49[SPEAKER_02]: And it took a while to think about it because he's wanted to be a doctor since he was five.
- 20:54[SPEAKER_02]: And so comparing to other business owners, like why did you go through all the trouble of opening your business and spend all this money and work all those hours?
- 21:02[SPEAKER_02]: There's something behind that.
- 21:04[SPEAKER_02]: And there might be a financial incentive, but it's usually not the primary one.
- 21:08[SPEAKER_02]: And his response was, I want kids to live an unburdened life.
- 21:15[SPEAKER_02]: I want to be able to restore their childhood.
- 21:19[SPEAKER_02]: That's why I get up every morning.
- 21:21[SPEAKER_02]: And so the key there is especially in the age of AI, but not only if you can understand what that is, you can always adapt to whatever situation comes your way, whatever day comes your way.
- 21:36[SPEAKER_02]: You look, why am I here?
- 21:39[SPEAKER_02]: Even if literally all of my tasks change, what can I do so fulfills that purpose?
- 21:45[SPEAKER_02]: I realized his was not one word, his was actually a sentence.
- 21:47[SPEAKER_02]: I usually do get down to one word.
- 21:51[SPEAKER_02]: I don't know why I didn't realize that until now.
- 21:53[SPEAKER_02]: I don't know, unburdened people unburdened.
- 21:57[SPEAKER_02]: But yeah, I hope that helps.
- 22:00[SPEAKER_02]: It's been powerful for a lot of people.
- 22:02[SPEAKER_00]: Yeah, it does.
- 22:05[SPEAKER_00]: It's a good lead to almost the last question, which is what I love that you give the Rebel effect as we shared before we started,
- 22:19[SPEAKER_00]: is something that is dear to us here.
- 22:22[SPEAKER_00]: It's the title of a talk I did.
- 22:25[SPEAKER_00]: And I use it to describe the influence that we have as individuals.
- 22:30[SPEAKER_00]: And what can be either intentional or even unintentional?
- 22:34[SPEAKER_00]: Oftentimes we never even know what our ripples are.
- 22:38[SPEAKER_00]: We don't know where they go.
- 22:39[SPEAKER_00]: What they're going to do, but they do something.
- 22:41[SPEAKER_00]: And my question is, what kind of a ripple effect are you hoping
- 22:48[SPEAKER_00]: not just within the healthcare hall, but across all of humanity.
- 22:55[SPEAKER_02]: So while generally I am quite the optimist.
- 22:59[SPEAKER_02]: I do get real with people on this.
- 23:02[SPEAKER_02]: I think the next three to 10 years.
- 23:05[SPEAKER_02]: I'm going to be rough.
- 23:08[SPEAKER_02]: I think it's gonna be a really rough time.
- 23:10[SPEAKER_02]: There are going to be a lot of layoffs or there will be a lot of job transitions, a lot of unknowns.
- 23:15[SPEAKER_02]: I do think it will level out.
- 23:17[SPEAKER_02]: We'll not the change, but actually how we adapt and learn how to be in this new era.
- 23:25[SPEAKER_02]: Since that is the case, at least in my eyes, that's just how it's going to be.
- 23:30[SPEAKER_02]: And I do believe that there is light at the end of the tunnel.
- 23:33[SPEAKER_02]: I want to help as many people as possible, navigate that, to get their sooner to feel that grounding sooner, to be able to do it for other people sooner.
- 23:45[SPEAKER_02]: I want to have as much of an impact as possible, and ripple effect as possible, therefore, on lessening the time it takes.
- 23:55[SPEAKER_02]: and how people feel along the way because the ripple effect of that taking more time of that burdening people more, I mean, that's a whole other ripple effect.
- 24:06[SPEAKER_02]: I think it could lead to two sides.
- 24:09[SPEAKER_02]: I mean, I'm not gonna expand on it too much, but I can lessen the burden, and that's what I'm here for.
- 24:15[SPEAKER_00]: Well, that's a great mission, and I don't have no doubt that you will fulfill that mission after reading what I have and spending some time with you.
- 24:25[SPEAKER_00]: So if you measure anything more, you'd like to share with our audios, any parting comments, wisdom.
- 24:33[SPEAKER_02]: Well, there's so many take home messages I would like to give.
- 24:37[SPEAKER_02]: I really, again, like to distill it down to what's most important is seeing yourself in your humanity and seeing other people the same.
- 24:48[SPEAKER_02]: It's a tough time, guys.
- 24:49[SPEAKER_02]: It's a tough time.
- 24:51[SPEAKER_02]: You are human.
- 24:53[SPEAKER_02]: There are ups and downs in life, and I actually have a tattoo that means this to me.
- 24:59[SPEAKER_02]: It's just three dots.
- 25:00[SPEAKER_02]: It's supposed to be Ryan's belt once or short.
- 25:03[SPEAKER_02]: To me, it translates to fall in love with your life.
- 25:07[SPEAKER_02]: The ups and the downs.
- 25:09[SPEAKER_02]: And if you are sitting with yourself and being human in life, there will be those ups, and you do have a say in how those ups come
- 25:23[SPEAKER_02]: And I guess leading to that, like I said, I want to have as big an impact on as many people as possible, and that's why my favorite way to spend my time is actually having those conversations with people, even just want us.
- 25:37[SPEAKER_02]: So I not only am open to, but absolutely love offering people even just one executive session to really think through where they are right now and where they want to be.
- 25:49[SPEAKER_02]: not just in terms of goals around their business or even their personal life, but how they want to show up in those goals.
- 25:58[SPEAKER_02]: How they want to feel every day when they wake up and who they want to be for others.
- 26:03[SPEAKER_02]: So if anyone wants just an hour with me to have that conversation,
- 26:09[SPEAKER_02]: I won't say it for myself.
- 26:10[SPEAKER_02]: I'll speak for what my clients have shared, even just that one hour can totally shift how this next era goes for you.
- 26:17[SPEAKER_02]: If you go to boldbeing.co, that's my website.
- 26:20[SPEAKER_02]: You can definitely contact me there.
- 26:22[SPEAKER_02]: And I'm very active on LinkedIn.
- 26:25[SPEAKER_02]: And if you look up Eva Minkov, I believe I'm the only person.
- 26:28[SPEAKER_02]: Just as tiny reminder, while I tend to niche in healthcare, like you've said many times, this is totally independent of healthcare.
- 26:37[SPEAKER_00]: Yeah, I think you made that clear, and I think everybody should realize that you are not, and what you offer goes to every individual, not just health care professionals.
- 26:50[SPEAKER_00]: It doesn't matter what profession you're in, as you're listening, if you're not even in a profession, if you're a student, if you're a housewife, Eva has influence for you, that can be very positive.
- 27:07[SPEAKER_00]: want to have a conversation you should reach out to her.
- 27:10[SPEAKER_00]: Funny enough, you know, you have docs as a tab too.
- 27:14[SPEAKER_00]: I have docs also as a tab too.
- 27:16[SPEAKER_00]: And mind, say, find to be built your influence, which is our model here.
- 27:22[SPEAKER_00]: And so mind's more scode.
- 27:25[SPEAKER_00]: And it just spells out, find to be built your influence.
- 27:28[SPEAKER_00]: I think that's pretty funny.
- 27:31[SPEAKER_02]: Oh, that's gorgeous.
- 27:32[SPEAKER_02]: I love it.
- 27:33[SPEAKER_00]: Well, look, you have thank you so much for being here with us today.
- 27:37[SPEAKER_00]: And one of the things we come back to often on daily uploads is that influence isn't determined by our title.
- 27:45[SPEAKER_00]: And you think that very clearly on that we start with the individual not the title.
- 27:50[SPEAKER_00]: And it is demonstrated through the quality of our decisions, our relation charts.
- 27:56[SPEAKER_00]: and how we consistently show up for the people that we interact with every day and I appreciate that your work reinforces something we believe deeply here at the IMT series and daily and blogs.
- 28:12[SPEAKER_00]: And that's technology can certainly improve our capabilities, but it cannot replace wisdom, judgment, empathy, trust or humanity.
- 28:21[SPEAKER_00]: And as AI continues to transform the workplace,
- 28:26[SPEAKER_00]: perhaps the greatest opportunity isn't becoming more technological, it's becoming more intentional as humans.
- 28:33[SPEAKER_00]: And I really thank you for sharing your experience and your insight and the impact with work that you're doing through boldly and individually is really better pleasure having you with us.
- 28:47[SPEAKER_00]: And I hope everyone listening will reach out to you and I hope that you'll tune in again to daily and plans and have an amazing day.
- 28:56[SPEAKER_02]: Thank you.