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012: How to TEE Up Excellence in Service at Every Level | Rich Acosta

Rich Acosta came from a hospitality background but currently works in a corporate environment, but has maintained the SAME level of excellent service at every level. In today's episode of Playing In The Sandbox, I'll be talking to Rich about how to maintain this excellence at every level as a leader.

Throughout his years of experience, as well as his experience with switching industries, Rich has continually drummed up excellence. The ways he did this were:

Getting excellence begins with time. Leaders can spend their time on training their team, or trying to find the unlikely perfect team…

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