Latest / Sorry, It’s Discontinued: Celebrating the World of Retail, the Retail Associates Who Keep It Going, and the Stores and Brands We Love
The Most Expensive Thing in Retail: Your Peace of Mind
Retail work is about far more than selling products. In this episode of Sorry, It’s Discontinued, Hilary explores the emotional and psychological toll retail workers often carry behind the scenes — from shoplifting, workplace violence, and safety concerns to burnout, anxiety, high turnover, and the pressure of constantly working in unpredictable environments.
Hilary shares honest retail stories and discusses how employee safety, mental health, and workplace support directly affect not only retail workers, but also customers, businesses, and the future of the in-store shopping experience. When…
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