Latest / Outdoor Hospitality Podcast: Glamping, STR, Resorts, Unique Stays, RV Parks, RV Resorts & Campgrounds
Hands-On vs Hands-Off Hospitality - Ben Wolff and Irene Wood Debate
Ben Wolff and Irene Wood are two of the most successful entrepreneurs in the boutique glamping / unique stay space. Despite their similar results, their models of hospitality couldn't be more different.
At Onera (Ben's landscape hotel), guests won't see any on-site staff for the duration of their stay. It's all about that privacy and seclusion. At The Fields (Irene's glamping site), staff will have a ton of interaction with guests, with community a centrepiece of the experience.
We dive into both approaches; the pros and cons of each; and discuss which model might work best for you.
Links…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.