
This Conversation Reveals How Leadership Principles Turned A Small Towing Operation Into A Multi‑Market Force
A lot of folks think towing only makes the news when something goes wrong. We set out to change that story. In this conversation with Jeff Bauer, president of Cardinal Legacy, we dig into how leadership, culture, and smart growth can rebuild trust and turn good teams into great ones. From learning alongside respected operators to honoring their legacies through acquisitions, Jeff maps out how a people‑first strategy scales better than any fleet list.
We get specific. Jeff shares the simple survey he uses to align roles with strengths, including the tale of a “bad fit” service writer who…
The skinny
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