Latest / Beyond Sovereignty / #038 - Proven Ways to Slash Costs and Boost Salon Profits! ✂️💰
Transcript
- 0:00I took the worst salon in Australia to
- 0:04the best salon in retail and treatments within
- 0:08two weeks. I
- 0:11challenge you, this is your challenge to go away, look
- 0:14at your staff scheduling and make educated, informed
- 0:18decisions of where your salon can actually gain
- 0:23more time and gain more profit by shifting around your hours.
- 0:28If you have a terrible stock control, like depends on how much stock
- 0:31you're holding in a salon, but it can add or take
- 0:35away anywhere from 5 to 20% in
- 0:38your salon. You're losing money, babe.
- 0:43You are losing money by having shit
- 0:46stock control. Now tip number five to
- 0:50boost your salon's profits instantly is Welcome
- 0:55to Salon Temple, the revolution in the hair and beauty industry, a
- 0:59space where being banked and creating massive
- 1:02global impact is the new standard. I'm Blythe Langford, and in this
- 1:05podcast, I'm going to share with you the exact strategies
- 1:09and insights that helped me transform my three salons into
- 1:14seven-figure businesses. If you're ready to step into your power, grow
- 1:17your wealth, and be part of a movement that's changing the game globally,
- 1:21then, babe, you're in the right place. So let's get started. I
- 1:31know you've been waiting for this episode. You're excited. How to slash the
- 1:34costs and boost your sell on profits. This is
- 1:38going to go deep into some of the ways I work with my clients
- 1:42that can give you instant results without having to get
- 1:45more clients, without having to increase your prices that
- 1:49you could just do easily. If you are a confident leader.
- 1:52But even if you're not a confident leader, there is some ways in here that
- 1:56you can optimise and boost your profits really quickly.
- 1:59The number one tip for slashing your
- 2:03costs and boosting your salary and profits is optimising
- 2:10I cannot preach to you enough how important it is for
- 2:15So many salon owners are like, all
- 2:18of my staff need to work these hours, definitely be in
- 2:21on Saturdays, blah, blah, blah, blah, blah, blah. All the things work five days. Meh.
- 2:25Boring. It's like nearly 2025, baby. Like
- 2:29we've got to shift things up, shake it up. Clients are
- 2:33not in the same spend cycles that they used to be. They're not in
- 2:36the same jobs that they used to be. They're not working the typical nine
- 2:39to five in an office anymore. So many
- 2:43people have flexibility to work at home. Obviously not hairdressers. They
- 2:46cannot work from home. Obviously not beauty therapists. I mean, they can't work
- 2:49from you from home, you know. So we need to work
- 2:53around, first of all, what our clients want, but then also
- 2:57what our staff want. Like I've said multiple times
- 3:00in all of the episodes, my staff, all of my seniors, bar
- 3:04one, worked four days as full-time employees and
- 3:09they loved it. three day weekends and
- 3:13it was epic because they were in when the clients were
- 3:17there. We started, we went from opening the salon one night a week
- 3:20to three nights a week so that we were able to be
- 3:24available when our clients needed us most. Because
- 3:27a lot of people, not that they were all coming after work, but they were
- 3:30coming like when their partner got home from work
- 3:34so that they could look after the kids so that they could come after
- 3:37work. Or if they were lawyers, doctors, politicians, blah,
- 3:40blah, blah, all the things, then they would be coming after work. And they
- 3:44were the ones that needed the most wine, let me tell you. So
- 3:47make sure that you are using your computer software to
- 3:50track when your clients are coming in most. So you don't
- 3:54want to just make it up and guess and pretend. And you definitely don't
- 3:58want to just ask your staff. You want me to say, I
- 4:01will probably tell you the times that they do not want to
- 4:04be at work, that the salon is quiet. So you must
- 4:08get literal data from your computer
- 4:11system and from your booking software as well so that you
- 4:15can prevent overbooking staff to be in
- 4:18the salon when it is quiet. Also, another thing that
- 4:21you can offer your staff as well is taking them from full-time
- 4:25to part-time or flexible hours or
- 4:30casual or have them as a contractor. So
- 4:37I want employees, I want them to know, I want to know, I
- 4:44Well, is that already happening? Because if it's not... Don't
- 4:48you think your staff want to have freedom and flexibility and security
- 4:52as well? Because you can still have a contractor that has
- 4:55an epic contract time with you so that you know
- 4:58that they're going to be there long term as well. You can have a contractor that
- 5:02still has amazing incentives and amazing commission
- 5:06structures so that they never want to leave your salon as well.
- 5:09You can have that for independent hairdressers as well. So it's
- 5:13really about changing things up and looking at your business as
- 5:16a whole, how it's doing now, but then also how
- 5:20you want it to be evolving in the future. Essential for
- 5:25cutting costs and boosting profits straight away. Because you
- 5:28could literally just change around your staff hours right now. And
- 5:31that could boost your salon's profit by
- 5:35anywhere from 5 to 20% immediately without any
- 5:39more clients. So I challenge you, this
- 5:42is your challenge to go away, look at your staff scheduling and
- 5:46make educated, informed decisions of where
- 5:50your salon can actually gain more time and
- 5:54gain more profit by shifting around your hours. I'm also going
- 5:57to add that if you change around your staff like
- 6:00that, you can make a difference not only with like the profits in
- 6:04the salon, but also the payroll. Your payroll can
- 6:07shift dramatically. Like you can drop 10 to 15% out
- 6:11of your payroll whilst your turnover is increasing. I
- 6:15know. That sounds like the best thing ever. That sounds like God speaking to
- 6:19You can lower your wages and payroll whilst
- 6:24Hallelujah. the best ever, right? So,
- 6:29definitely look into that. The second tip to boost
- 6:32your salon's profits very quickly is stock
- 6:38Inventory. Oh my God, it's so boring,
- 6:41but I can't even deal with that shit. I don't even know. It's
- 6:48You're losing money, babe. You are losing
- 6:52money by having shit stock control. How
- 6:55often do you do stock control? We used to do it monthly, but
- 7:02That's too much. We were the highest retailer of Tony and Guy in Australia. It
- 7:06works, babe. You need to have retail so
- 7:09that you can make more money. If you're a high retail salon, like
- 7:13if you don't do retail in your salon and you have, you know,
- 7:16like places where they can order it online and you get payments and all of that, then
- 7:19that's cool too. That's absolutely fine. But you
- 7:23still need to do inventory and stock management for
- 7:27colors, for products that you're using, all of that. And
- 7:30you need it to be like ninja. So make sure that you have got
- 7:34the right person doing the stock control. If it's not you, don't
- 7:38do it. Pay somebody else 40 bucks a
- 7:41month to do your stock control. It's not that expensive, right?
- 7:45And seriously, I know how stressful doing the stock control
- 7:48yourself can be because I did that for the first few
- 7:52months. Until I realized I am shit at
- 7:56doing stock control. I require somebody else to take over. And
- 8:02Delegating, delegate, delegate, delegate, delegate. Pay me when I do the things you don't like.
- 8:05Because people want money and you don't want to do the thing. Marriage
- 8:09made in heaven. Get them to do the thing. Anyway, so you've got to make
- 8:12sure that you are getting your stock control perfect.
- 8:16So track your product usage, every single tube, making
- 8:20sure that every single staff member knows when it's acceptable to
- 8:24throw a tube away. Because whether it be a
- 8:27face mask or a hair color or a product that you're using, some
- 8:31team members throw a product away when there
- 8:35is still product in there. I'm talking a quarter of
- 8:38a tube because they don't care about anything.
- 8:42They just want the nice new flashy one. It's like, oh, it's really empty. Can't be bothered to use
- 8:45it. It's like, no. In this salon, this is how
- 8:49we use products. And that step alone can
- 8:53literally save you so much money. Now, you
- 8:56want to make sure your cost of goods is low. And I'm
- 8:59not talking about, well, we just won't order as many colors. We just won't order
- 9:03as much product in this so that we can mix these things together and create this. I'm
- 9:07not talking about that. I think it's valuable to have all
- 9:10of the things that you need in your salon, not the things you don't need
- 9:13in your salon, right? Not the things that don't move off the
- 9:17shelf, not the colors or the masks or whatever that people don't use.
- 9:20I'm not talking about that. That is wasted stock. They are
- 9:23things that you can have less of or potentially none of.
- 9:27Get rid of it. If it ain't moving, if it hasn't moved in years, it's
- 9:31a no-go, right? Never reorder that thing. Get rid of it.
- 9:34But I'm talking about having the things that you do
- 9:38order used to their full capacity because you
- 9:42could literally add five percent onto
- 9:46your monthly profits just by having
- 9:50people know how to use the product right till the end.
- 9:53But then also with stock control, far out babe,
- 9:57you've seen it. If you have a terrible stock control, like
- 10:01it depends on how much stock you're holding in a salon, but it can
- 10:04add or take away anywhere from five to 20 percent
- 10:08in your salon. Like if you've had a shit stock
- 10:12control, You know that there's 20 grand extra on
- 10:15your profit and loss that month. And if you've had a great stock
- 10:19control, you know that you've added about 20 grand
- 10:22onto your profit and loss and made that money. So
- 10:26essential, essential, essential. Can't tell you enough. Stock control. And
- 10:30if your stock control is epic, you want to make sure that you are infiltrating it
- 10:33into your software system so that it can replenish on
- 10:37auto if you want it to, because then that is super easy way
- 10:41to take more time back as well. And you also want to
- 10:44make sure that you never run out of your top sellers, especially in
- 10:48your peak times. Like at Christmas, we knew that we were going
- 10:51to use so many mud clays. So we made sure
- 10:55that they were like, we were packing them in the cupboards because
- 10:58we didn't want to run out. I don't like running
- 11:02out of shit, right? I don't know if you're the same, but I hate running out of shit. Remember, number
- 11:06one retailer in Tony and Guy. So that's just
- 11:09very important as well. Now the number three way that you can increase your
- 11:13profits and boost your sales straight away is
- 11:16upselling high margin services. So simple. Your
- 11:20staff are all ready and you are already selling services. So
- 11:25why not upsell premium treatments rather than
- 11:28your average treatment because you're too scared to upset somebody with
- 11:31the price? Why not upsell them into a full
- 11:34head of foils rather than a quarter head of foils? Why not upsell their
- 11:38massage into something that's more luxe or detoxing or
- 11:42relaxing depending on what they've put in their quote pad of
- 11:45what they actually require. Why not create beautiful
- 11:49pamper packs or nail services, face masks, keratin treatments,
- 11:52premium services, add-ons, luxury shampoos, bundle
- 11:56packages that are unique to your salon, that
- 12:00are unique to what you love and what your clients
- 12:03love and what they are experiencing. Because babe,
- 12:08when you do, like you're already doing the services. So,
- 12:12this could literally, depending on your salon, it could 10x
- 12:15you in a month. Now, I have a guide that I'm literally creating right
- 12:19now. So, when you watch this episode, literally, if you want the guide on
- 12:22how you can double at least or 10x
- 12:25your staff's retail in a month, DM us because
- 12:29it's not hard. Like I've said, in one of my salons,
- 12:34I took the worst salon in Australia to
- 12:38the best salon in retail and treatments within two
- 12:42weeks. Two weeks, two weeks, two weeks. Even
- 12:45if you doubled that time, that's one month, four weeks.
- 12:49You can do this. I know you can do it. It's not hard. It's
- 12:52great. It's easy. I've got a booklet on that. Comment guide
- 12:56will give you the guide. The number four way that you can boost your
- 12:59salon's profits instantly is quite
- 13:03uncomfortable for some people, but it's literally calling everybody
- 13:07that you have got bills with. Like I'm talking your energy
- 13:11provider. I am talking your landlord. I
- 13:14am talking about all of these people so that
- 13:19Oh my god, that's so awkward and uncomfortable, like I feel really bad about
- 13:24No, you're a business owner and you want to do the best business possible.
- 13:28So without doing anything else, you could literally save so
- 13:32much money on that. So when I had my salons,
- 13:35I took over each one of my salons, I would ring every single company that
- 13:39I had, bills with, and ask them if they could
- 13:42lower, like I didn't ask them, I say, I am going to be changing
- 13:46companies if you cannot lower your energy rates because
- 13:50they are way too high. And they would say, oh,
- 13:53okay, well, this is the deal that we can do for you. And then I would also
- 13:56go and compare them with other people. I would literally just go online, do an internet browser search,
- 14:00compare the cheapest green energy
- 14:04companies in Australia. And I would choose the one that was the cheapest, that
- 14:07would plant the most trees to counteract the energy that we were using,
- 14:11and I would go with them. And it was epic. And then I'd also call
- 14:14brands, like I think with my energy company, I even called the company that
- 14:18I was working with that didn't promote that they did green stuff. And I was like, what
- 14:22green initiatives do you have with your power? And then I could actually tap
- 14:25that into my energy as well. I did that with my phone companies,
- 14:29my security companies, like because we had security cameras, software,
- 14:33all of it. You name it, you can leverage by
- 14:37being confident and calling them. And then also with these energy
- 14:41companies as well, you want to make sure that you're using lighting that is consuming
- 14:45less energy. So e.g. LEDs use 75% less
- 14:49energy than an incandescent lighting. So it lasts 25% longer
- 14:54and it will save you a lot of money. Install thermostats in your salon
- 14:57so that when your heating or cooling is not
- 15:02needed as much, it can turn off or turn right down during
- 15:05those times. Like it might be times when your staff or your clients are
- 15:08not there. So then make sure that it's like turned off or that
- 15:12it will lower right down and use less energy. Make
- 15:15sure that you upgrade your appliances so that they're energy efficient as
- 15:18well because whether you're in a hair salon or a beauty salon or a spa or
- 15:22like hydrotherapy or whatever it is, you want to make sure that
- 15:25it is really as low as possible because generally when I look at
- 15:28somebody that's in a higher figure salon business, power is
- 15:32one of the ways that we can cut most costs and increase profits
- 15:36like straight away. I've literally had clients where we've increased their
- 15:39profits by 30% just by changing their power company. So easy.
- 15:43It's like a phone call, right? And so making sure that you're turning
- 15:46off all your lights in the nights, in the evenings, on the weekends, and
- 15:49especially on the holidays. You can be like, but I want my sign up.
- 15:53Okay. Keep your sign illuminated. That's great. Turn everything else off.
- 15:56Turn the computers off. Make sure everything else in the salon is off
- 16:00and it will save you quite a lot of money as well. It could literally
- 16:04save you anywhere from 20 to 70% off
- 16:07your utility bills. And like I said, it can potentially even save
- 16:10you up to 30% off your profit and loss statement. Now, tip number five to
- 16:14boost your salon's profits instantly is
- 16:18optimize your marketing budget. Yes, you can optimize
- 16:21your marketing budget. You could even like reduce it to almost
- 16:25nothing by changing how you do marketing.
- 16:29You want to make sure your ads are super targeted. And that's
- 16:32why I always go back to the foundations of your business. Who is
- 16:35your avatar client? What is your salon's mission
- 16:39and ethos? What is the client experience that
- 16:42you want for your clients? Because once you know those
- 16:46things, then you can advertise Amazingly. But
- 16:49if you don't know that, then you're throwing shit at the wall and
- 16:52hoping that it will stick. Right? It doesn't. It's poo. It
- 16:56runs down. Okay? So you don't want to do that. You want to
- 16:59make sure that you know your target market, who you're speaking
- 17:03to, what their pain points are, what they really want to get
- 17:06out of the experience, what they're going through in life right now. So make
- 17:10sure that you know that so that you can be really hyper-targeted
- 17:14to your audience. and make sure that you're advertising on platforms like
- 17:17Instagram, Google Ads, then you want to make sure that you're doing local
- 17:21PR. It's
- 17:26amazing. Oh my gosh. Whenever I wanted a new apprentice, I
- 17:29would literally ring around high schools in our area and nine
- 17:33times out and ask them to put an ad out for me. I was speaking to
- 17:36like childcare centers. I was speaking to all kind of networking
- 17:40groups. I was doing all the different things that were local and hyper
- 17:44specific for us where I knew that our target
- 17:47market clients hung out. Now, it was very different with both
- 17:51of my salons. I had my Chatswood salon that was like mums and
- 17:54like it's a high-lux area and like a high socioeconomic
- 17:58area. But then I also had my City salon, which was, you
- 18:01know, a lot of people that were working, but like doctors, lawyers, dentists,
- 18:06politicians, judges, all those kind of things. So, completely different
- 18:10marketing strategy that was hyper unique to each one of those
- 18:13salons. And that's why you need to be really clear on
- 18:16who your demographic is so that you can find places where
- 18:20they hang out and your salon becomes a point of interest for
- 18:23them. Like, for example, actually when I had my Parramatta salon, we
- 18:27had like the biggest medical center for that region
- 18:30like the next block down. So I got
- 18:34ads made up to go on their TV screen so that when people were sitting
- 18:38there, it's like Tony and Guy, Tony and Guy, just over there, just
- 18:41over there. And we literally got quite a lot of clients from that. So
- 18:45you want to make sure that you are thinking outside the
- 18:48box and really looking at where your demographic of clients hangs
- 18:52out and then going and speaking to those businesses so those businesses
- 18:55can promote you. And then also, maybe like I've said in the other episode, those
- 18:59businesses can be on your loyalty program and you promote them as well. So it
- 19:02becomes this beautiful union of businesses that are like stronger
- 19:06together rather than anybody feeling like they're doing shit alone, you know. It's
- 19:10such a brilliant way of marketing and I personally believe
- 19:14that kind of marketing will 10x you more than going
- 19:17on Instagram, more than your ads, because you're
- 19:21getting referrals and you know how yum referrals are.
- 19:25I think it was in the previous episode where I went like hyper on the referrals
- 19:29and how those clients are like frothing
- 19:32you before they even get into your salon because somebody they know, love and trust
- 19:36is like, go there. So whilst that original client was
- 19:39like the best client, their referral will
- 19:43be 10 times better than they are because they trust
- 19:46that person. It's so crazy how it happens. So you want
- 19:49to make sure that your referrals are like, that's what you're concentrating on,
- 19:53right? And so that's what these are. Whereas when you're Instagramming and Google adding and
- 19:56all of those, they're cold leads. So it takes a
- 20:00lot longer to warm them up. They come in with all their insecurities from
- 20:03the previous salons that they have been to, which means that they're
- 20:06not going to be as like, so like, I'm so excited
- 20:10to be here like a raving fan referral client
- 20:13is, right? So that's why just shifting your
- 20:17mindset a little bit and yet definitely working on your SEO
- 20:21and Instagram and all of those things if you've got the
- 20:24budget, but if you don't have a budget, babe, But concentrate
- 20:28on your local PR marketing. It will 10x your business,
- 20:31like seriously 10x your business. It will 10x your profits
- 20:35really, really quickly. It's live time access
- 20:39to the clients that you are after. I can honestly guarantee you
- 20:43that if you implement All five of these or
- 20:46even just some of these, you probably will go beyond 10x
- 20:50in your profits. Like your business will thrive. Your
- 20:54community will thrive around you and they will want to promote you
- 20:57for free because they love you. And that is
- 21:00what you want for your business. You want it to be iconic. You want people to
- 21:04talk about it. You want raving fans. Allow yourself to step through
- 21:07all the things that you think you're doing perfectly and try some
- 21:10new things because there is a new level. Step beyond your excuses
- 21:15and really dive into these five things that will help you boost
- 21:18your profits in no time. And remember, I understand babe,
- 21:22if it's so hard that you can't, you don't have the time, the capacity or
- 21:25the desire to do this yourself, then reach out. I
- 21:29froth this stuff. Like, I love it
- 21:32so much and I guarantee working with my clients, I
- 21:35don't take anybody on that I can't guarantee success. Because
- 21:40if I was to, I'd be doing myself a disservice and then also
- 21:43you and your clients too. So reach out to me and see if
- 21:46we're a fit to work together, if I can actually increase your profits.
- 21:51I'm pretty sure I can. And remember, you don't have to do this
- 21:54alone. I'm 100% here for you, your staff, and
- 21:57your client's journey to success. I guarantee you, if you implement
- 22:01these five strategies, you will 10x your profits at
- 22:05least. You might even go beyond that. These are
- 22:08epic strategies for your salon to thrive, for
- 22:11your clients to thrive, for your team to thrive. And
- 22:15for some of you, you're like, I don't have the time for this. I'm so excited to
- 22:18help salon owners thrive because, babe, the world needs more
- 22:22of you. You're an epic legend. So reach out. Let's
- 22:26see if we are a fit to work together. And I am excited
- 22:30for your salon to thrive. And remember, put in the notes below if you
- 22:33would like that guide, because it's an epic guide to help you
- 22:37get your staff member to double their retail sales in
- 22:43If this episode spoke to your soul, I would love your support with
- 22:46a five-star review on Apple Podcasts and Spotify. And
- 22:49don't forget, please subscribe on your favorite platform too. Don't let your
- 22:53journey end here. Connect with me and my like-minded community of
- 22:56beautiful souls at Blyde Blankford on all social platforms.
- 23:00I look forward to diving with you deeper on your journey.