They Hired Consultants and Got Order Takers (Stephanie Taylor)

We Built It Because We Had To - Tech Founder Backstories · Aug 27, 2026 · 54m

Stephanie Taylor's diagnosis of her own industry is blunt. With the rise of SaaS, consulting got diluted by product specialists. Companies thought they were hiring consultants to implement new technology, and what they really hired were order takers.

In this episode of We Built It Because We Had To, host Jonathan W. Buckley is joined by Stephanie Taylor, CEO and founder of VFP Consulting, the firm she started in 2015 to bring management consulting discipline to Salesforce and Certinia implementations. VFP is around 40 people today, and Stephanie is candid that headcount has been flat for four…