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Flight Dept Conflict Is Rarely About the First Problem You See w/ Kellie Rittenhouse
What if conflict in a flight department is rarely about the first problem you see?
In business aviation, pressure tests more than the aircraft, the schedule, or the procedures. It tests the culture behind the operation.
Kellie Rittenhouse, Director of Aviation and contributor to The Business Aviation Book: Leading Operational Excellence, joins us to share a practical lens on conflict resolution. Her message? Strong flight department leadership starts with asking better questions, communicating where people are, and addressing tension before it becomes a bigger operational issue.
What You'll…
The skinny
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