The Hidden Cost of Complexity: Why Growing Businesses Get Harder to Run by Adam Kene and Kate Waterfall Hill
As a business grows, complexity grows even faster.
In Episode 2 of Season 2 of Behind the SME, Adam Kene and leadership coach Kate Waterfall Hill explore the hidden cost of complexity and why growing businesses can so easily “sleepwalk” into unnecessary processes, meetings, systems and layers of communication.
A 12-person organisation has 66 potential lines of communication. At 40 people, that rises to 780. At 120 people, it reaches 7,140.
As Adam puts it: “Business growth is linear, but the complexity is exponential, unless you're on top of it.”
So how do you stop complexity taking over?
In…
The skinny
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