Latest / Never Post / What Happens When Search Goes Full AI
Transcript
- 0:10Mike Rugnetta: Friends, hello, and welcome to Never Post, a
- 0:14podcast for and about the Internet. I'm your host Mike
- 0:16Rugnetta. This intro was written on Tuesday, 06/23/2026 at
- 0:2110:35AM eastern, and we have a fantasmagoric show for you this
- 0:28week. In this episode, Audrey chats with assistant professor
- 0:31at the University of Maryland College of Information, Mauls
- 0:34Souder, and writer, researcher, and community organizer, Erin
- 0:38Kissane, about the incursion of AI models hallucinations into
- 0:43increasingly prevalent corners of media, law, government, and
- 0:47culture, and what this means overall for the production of
- 0:51knowledge. But first, we're gonna take a quick break.
- 0:55You're gonna listen to some ads unless you're on the member
- 0:57feed. And when we return, we're gonna talk about a few of the
- 1:00things that have happened since the last time you heard from us.
- 1:04Zephyr in the sky at night, I wonder. Do my tears of morning
- 1:08sink beneath the sun? She's got herself a universe gone quickly
- 1:12for the call of thunder threatens.
- 1:15Six stories this week. France says to Palantir. French PM
- 1:25Sebastian Lecourneau announced last week that French
- 1:27intelligence agency, the general directorate for internal
- 1:31security, would be cutting ties with the techno fascism purveyor
- 1:34in order to reduce reliance on American technology. Lecourneau
- 1:40says the gap will in time be filled by French AI developer,
- 1:43CHAP's vision. This comes as England's NHS, the National
- 1:47Health Service, considers ditching its Palantir contract
- 1:51under pressure from MPs and workers alike over privacy and
- 1:55security concerns.
- 1:56Now I don't wanna speak too soon here, but I'm starting to think
- 2:00that maybe Palantir is bad.
- 2:08Mols Sauter: No.
- 2:09Mike Rugnetta: China has been increasing its global telecom
- 2:12presence in South America. The most recent partnership offering
- 2:15being made to Chile. State owned China Mobile offered to
- 2:20construct an undersea cable linking the two nations. But in
- 2:23February of this year, rest of world reports, The US stepped in
- 2:27and sanctioned the South American nation, revoking the
- 2:30visas of three officials. This after a similar 2019 scheme was
- 2:35kiboshed also due to US pressure.
- 2:37The state department has said the infrastructure projects
- 2:40would have, quote, compromised critical telecommunications
- 2:43infrastructure and undermined regional security in our
- 2:46hemisphere, end quote. The US and China remain engaged in an
- 2:50ongoing data center and AI development arms race that
- 2:53pretty much no one has asked for or benefits from. We. Music, all
- 2:59of it has been ingested by AI. Writing for the Atlantic, Alex
- 3:03Reisner reveals that he was able to get a hold of four training
- 3:06datasets to give a sense of their size.
- 3:09Only one is comprised of 12,000,000 tracks that would
- 3:13take 91 to listen through. AI developers and researchers
- 3:18employ these datasets to develop their products, though some,
- 3:21like Suno, say there are guardrails in the technology to
- 3:24prevent against the models generating faithful or near
- 3:28copies of existing music. Reisner writes quote, what the
- 3:32datasets illustrate primarily is the scale and variety of music
- 3:36easily available to AI developers. Companies often
- 3:39claim to use only content that is freely available online, but
- 3:44the datasets reveal the quantity of downloadable music that
- 3:47developers can access even though it is not supposed to be
- 3:50free, end quote. The dataset is searchable if you wanna go see
- 3:54if your work has been gobbled up by the endless ravenous maw of
- 3:57Silicon Valley.
- 3:59YouTube has settled a Florida case in which a teenager named r
- 4:04k c in court documents alleges the platform was designed to be
- 4:08addictive leading to anxiety, sleep deprivation, and other ill
- 4:12effects. R k c is also suing Meta, TikTok, and Snap in
- 4:16California according to the BBC. This comes after a string of
- 4:20various settlements and findings in users favor regarding the
- 4:24deleterious effects of features like infinite scroll,
- 4:27algorithmic recommendation, and so on. Most notably, six months
- 4:31ago, Australia banned teens from using social media entirely
- 4:37countrywide, a massive undertaking which researchers in
- 4:41the British Medical Journal this month note has been particularly
- 4:45ineffective writing, quote, we found insufficient evidence to
- 4:50conclude that exposure to the act had any early substantial
- 4:53effects on social media use among adolescents aged 16 years.
- 4:59The findings contrast with similar legislative requirements
- 5:03of web based services.
- 5:04For example, in The UK where access to pornographic websites
- 5:08substantially reduced by 30 to 50% following the introduction
- 5:13of age assurance measures, end quote. Whoops. Oh, well, I
- 5:20guess. Oops. Mister Rogers is on YouTube.
- 5:25Okay. Maybe it's not so bad out there after all. The channel
- 5:27will feature clips as well as full episodes many of which have
- 5:30not aired or been otherwise available for quite some time.
- 5:34The Fred Rogers Foundation has partnered with British digital
- 5:36content agency, Little Dot Studios, which as of 2020
- 5:41managed over 600 branded social video channels for various
- 5:47clients. Won't you please?
- 5:50Won't you please? Please won't you be my neighbor? My neighbor?
- 5:59I'm glad we're together again. And finally, are you seeing what
- 6:04I'm seeing?
- 6:05Hallucinations in the news. At their recent IO conference,
- 6:09Google unveiled their redesigned search product in which results
- 6:12are delivered not as a list of links, but a chat with an LLM.
- 6:16Searchers have found this experience increasingly
- 6:19prevalent as the company has rolled out its AI overviews.
- 6:23Summaries of search results aimed at synthesizing available
- 6:26information without requiring additional clicks. But there's
- 6:30one problem.
- 6:31Well, there are actually many problems, but one is the well
- 6:35documented prevalence of overview hallucinations, which
- 6:40recently a German court has ruled Google is liable for. The
- 6:45ruling describes the overviews as quote, the defendant's own
- 6:49statements. It alone has influence over the AI's offering
- 6:53and the algorithms with which the AI operates, end quote.
- 6:57Google's got good company in its hallucinatory woes. Number
- 7:00Cruncher's KPMG had to recently retract a report titled of all
- 7:04things redefining excellence in the age of AI because it was
- 7:08riddled with errors and inventions.
- 7:12Ernst and Young recently retracted a report on loyalty
- 7:15programs because it contained hallucinations. Wikipedia has
- 7:19unsurprisingly had to ban AI contributions because they are
- 7:23often factually incorrect. And it feels like every week there's
- 7:26a new story about a law firm caught using AI after citing
- 7:29some nonexistent precedent. What is going on? How do we
- 7:36understand and protect ourselves against the incursion of opaque
- 7:41machine invention into what have otherwise been the most
- 7:44calculatory, document dependent, and knowledge based industries.
- 7:50And what if these hallucinations are not a bug, but a feature? A
- 7:54fundamental aspect of the technology revealing in some way
- 7:59what it really is.
- 8:00Audrey Evans: Uh-huh.
- 8:01Mike Rugnetta: We're gonna take a quick break, and when we
- 8:03return, Audrey talks with Malz Sauter, assistant professor at
- 8:07the University of Maryland, where they teach the history and
- 8:10philosophy of technology, and Aaron Kissane, a writer and
- 8:14researcher focused on knowledge and networks at unbreaking.org
- 8:18and previously, the COVID tracking project. They'll all
- 8:21talk about what AI hallucinations actually are from
- 8:25a knowledge production standpoint and how the
- 8:28information they contain reflects a much longer and
- 8:31stranger facet of human culture than you may have previously
- 8:35considered.
- 8:48Audrey Evans: In May, Google announced that they are turning
- 8:51from legacy search, the search box, to AI search as the default
- 8:55search mode. A May 16 TechCrunch article even had the headline,
- 9:00Google search as you know it, it's over. The ground of the web
- 9:05is shifting. The very way we step into our interactions with
- 9:09the web is changing quickly. Google suggested this as a quote
- 9:13paradigm shift, moving users from search into generative UI
- 9:20experiences.
- 9:22So instead of returning links, Google search will now be
- 9:25dropping users into quote AI powered interactive experiences
- 9:30and be dispatching information agents to gather information on
- 9:34a user's behalf. So search will now look more like a long back
- 9:38and forth conversation where the user will also be suggested
- 9:43prompts, directions. This is really dropping users into an
- 9:49entirely new research process experience. One even further
- 9:53intermediated by Google and driven by the incentives and
- 9:56priorities of this company. This paradigm shift that they're
- 10:00talking about is one that's now less about information retrieval
- 10:03as a process and now something that's geared towards prompting
- 10:08users to quote, take actions and actions that are going to be
- 10:13defined by their models.
- 10:16I know both of you study the way we collectively use and
- 10:20synthesize information, how we turn information to action,
- 10:24sometimes collective action in our society. So I wanted to get
- 10:29your reactions. And Erin, it is such a delight to be here with
- 10:33you today. Mols, let's start with you.
- 10:40Mols Sauter: This is a really interesting question because
- 10:42there are a bunch of different things that are going on both
- 10:45inside sort of what we'll call sort of like the AI this current
- 10:49AI moment, but also these different specific systems. So,
- 10:53like, let's just take the search bar. And I love that you
- 10:58specifically flagged the paradigm shift. Whenever someone
- 11:01says paradigm shift, I'm like, cool. Now we have to talk about
- 11:04what a paradigm shift actually is and what it what it means to
- 11:07have a paradigm shift.
- 11:09And so what we can think about it as when did search stop being
- 11:14we get returned results that are pointers to things that exist,
- 11:19that people have written and they've put on the Internet as
- 11:24objects, and we find them via object identifiers. Two, we get
- 11:30a natural language response from a technical system that also
- 11:35points to sometimes these objects. It has some
- 11:39relationship to these objects, but it is not the object. It's
- 11:42not merely a referent. The point of the search bar is not to
- 11:44direct.
- 11:45The point of the search bar is to answer. So how do we get this
- 11:48paradigm shift? And one of the reasons I think that it doesn't
- 11:51feel like a paradigm shift to us, the reason why, like, for
- 11:54the users, we're like, wait a minute. We're not advancing.
- 11:58This isn't an advancement.
- 11:59This isn't better. I'm not happy about what is happening right
- 12:02now. I don't feel like my experience has become more, is
- 12:06it's not actually following what causes paradigm shifts. So one
- 12:09of the key things in a paradigm shift in scientific theory is
- 12:12the crisis and anomalies stage, which is when you've got the
- 12:17theory, it is not paradigmatic yet, you are collecting your
- 12:21experimental results, you're building your literature, you're
- 12:23building your advocates, you're you're assembling your team, and
- 12:28then you enter into that period of norm what we call normal
- 12:30science, which is when we've accepted the paradigm. Now we're
- 12:32just sort of like cleaning up around the edges.
- 12:34We're puzzle solving. Maybe it's an even entering into an
- 12:37engineering mode where we're just sort of like, yeah, this is
- 12:39a thing that solves problems. We use it to solve problems. We're
- 12:42not necessarily discovering anything new in the normal
- 12:44science mode. But then we enter into crisis and anomaly stage
- 12:48when things stop working.
- 12:49We start building up these little inconsistencies, these
- 12:52little holes, and they start accumulating to the point where
- 12:55the the theory or the paradigm can no longer sustain itself,
- 12:58and it enters into a period of crisis. And that's when things
- 13:02open up for a new paradigm. That's basically the structure
- 13:05of, like, how we how do we change these big ideas? And one
- 13:09of the things that is currently happening is the old ideas have
- 13:13never arrived at the crisis and anomaly stage. The idea that a
- 13:17search bar points you to resources was perfectly happy
- 13:21chilling out in the puzzle solving, like like, it's not
- 13:25science, but quote unquote normal science space where it's
- 13:27like, this is good.
- 13:28This works. We're happy. We don't have lots of problems.
- 13:31Like, there are some problems, but they're not fatal problems.
- 13:34And they're certainly not fatal problems with the basic
- 13:35mechanism.
- 13:37Instead, we have sort of this forced paradigm shift where a
- 13:40bunch of companies, and by a bunch, mean, like, four, are
- 13:44pushing an entirely new way of both interacting with the web,
- 13:48interacting with certain types of knowledge, and interacting
- 13:52with certain types of media. And everyone's reaction is quite
- 13:56expected where it's like, wait a minute. Wait a minute. We
- 13:59weren't ready. Like, we're not ready to do this.
- 14:01There was nothing wrong with that in a fatal way.
- 14:04Erin Kissane: I think it's it's impossible to overemphasize how
- 14:08hard some of these tech companies have been trying to
- 14:10make paradigm shift happen for years now. So, obviously, this
- 14:15is in continuity with trying to make metaverse happen, trying to
- 14:19make NFTs happen, trying to make crypto happen in specific ways.
- 14:24Not that any of those technologies did not exist, but
- 14:28none of them existed in the ways that the tech companies pushing
- 14:31them were presenting them to us. So especially given that a lot
- 14:36of the folks leading these technology companies were around
- 14:39for what I would classify as a genuine paradigm shift, the
- 14:44arrival of search, the arrival of what used to be the open web
- 14:48as a pretty substantial shift in the way that we interact with
- 14:53knowledge as societies. That actually happened and they
- 14:58figured out gradually how to enclose more and more of it, but
- 15:03then they kind of hit a wall.
- 15:05I don't want to be fair to anyone, but to be fair, I will
- 15:09say the arms race of search has led to, I think many of us
- 15:14think, a degraded experience over the past maybe five to
- 15:19seven years sharpening more as we approach the present. And
- 15:23when I say arms raised, I mean, it's the the old school pre AI
- 15:27content farms and the way that the poor recipe bloggers just
- 15:31started adding more and more stories about their great
- 15:34grandmothers to the beginnings of all their recipe posts to try
- 15:37to get the attention. There was a lot of really peculiar sort of
- 15:41perverse incentive minuet happening that made search
- 15:47harder and harder to deal with. If you were really good at
- 15:49search, you could still figure it out. But for, I think, casual
- 15:53use outside of any given person's area of expertise, it
- 15:56did get frustrating.
- 15:58But especially, Audrey, I appreciate you talking about the
- 16:01idea of taking action, moving everyone into increasingly
- 16:06enclosed knowledge spaces with prompts. It feels to me like
- 16:10we've rebuilt AOL, but it talks on one hand and that we're
- 16:16putting people into society wide wizards on the other, neither of
- 16:21which really constructs us as subjects with agency. So,
- 16:25obviously, I have, like, deep rooted philosophical problems
- 16:29with this. But I do think even though many of us might approach
- 16:33our refrigerators and say, I have two heads of wilted kale
- 16:38and three eggs. What am I having for dinner?
- 16:41There is a pretty strong sense among at least the people that
- 16:46that I know who are not in this nerd zone that that is
- 16:50qualitatively a different thing than what we do when we try to,
- 16:54for instance, educate our children or learn about the
- 16:57world or do research or do scholarship. So there's a pretty
- 17:02strong pushback in some aspects, but it bleeds into this. Yes,
- 17:06but there's the convenience factor with a class of things
- 17:10that perhaps can be answered by a machine and we're perfectly
- 17:14happy with that. Having those two modes, which in our own
- 17:17lives shift in and out based on how tired we are, what we're
- 17:21trying to accomplish, where we are and we're trying to
- 17:23accomplish it complicates this a lot and backed a lot of people
- 17:27into positions where they're doing things that they perhaps
- 17:30wish they were not doing.
- 17:33Audrey Evans: So those complications Erin brings up
- 17:35remind me of ideas I've heard you bring up before malls around
- 17:39ground truthing. Would you take us through some of that?
- 17:42Mols Sauter: One of the things I find interesting about LLMs at a
- 17:45theory level and sort of at a philosophy of technology level
- 17:48is the ways in which they counter expectations that we
- 17:52have about what computers do. And that makes the reaction to
- 17:56them complicated. And this sort of goes along with sort of the
- 18:00ground truthing and the ground truthing problem, which is a big
- 18:03problem in LLMs. Because if you think about what LLMs are and
- 18:07how they're constructed, their ground truth is not our truth,
- 18:10our ground truth. Our ground truth is based on the fact that
- 18:13we have bodies.
- 18:14They live in a physical environment. We have sensory
- 18:18access to that environment. But we expect a lot of things that
- 18:22we talk about in human communication, these bits of
- 18:26bits of sort of phonetic sound and text that we throw at each
- 18:29other, we expect those things to be related to that environment.
- 18:33That's our ground truth. We're like, this is these things have
- 18:35always coincided and when they don't coincide, that's bad.
- 18:39That's a lie. That's a falsehood. That's a mistake.
- 18:42It's not what we want. Computers have a very long history of
- 18:47being portrayed in sort of both broader culture, in politics, in
- 18:51science, and technology itself.
- 18:52It's like, this thing is tied to a set of ground truths that we
- 18:57call mathematics. And mathematics, it has a certain
- 19:00epistemic status. And we also expect it to progress through a
- 19:04series of logical steps. This is how it functions. We're going to
- 19:07walk through these steps.
- 19:08This is how a computer program functions. And the listeners
- 19:10cannot hear me put many scare quotes on many of those phrases.
- 19:14But that's sort of the general understanding of how computation
- 19:17works. But these systems do not exist as ground truths, we live
- 19:25in the outside world and we must refer to it in our speech, text,
- 19:28and action, or as pure mathematical systems of this is
- 19:33a logical progression through this set of mathematical steps
- 19:35and this lives in this epistemic frame. These systems exist in a
- 19:41big sea of language and linguistical associations, and
- 19:45that is an unground truthed situation.
- 19:49But internal to the LLM, the logic is not I need to produce
- 19:53things that are related to an external ground truth. The logic
- 19:55of the LLM is I need to present the most acceptable string of
- 20:00tokens based on strings of tokens that I have. The thing
- 20:04that is done is a performance. And it's a performance within
- 20:09the bounds of genre and how genre is constructed and
- 20:14reflected in these associative groupings of tokens. And this is
- 20:19a real problem for how we think about computers because we're
- 20:23used to coming to a computer and being like, math problem and
- 20:25having computer be like, math problem.
- 20:27Answer to math problem. Here you go. And I think this is why
- 20:30people reacted so aggressively or like pinned very strongly on
- 20:36it does math wrong Because that's the basic thing you
- 20:39expect a computer to do is you expect it to math right. The
- 20:42whole purpose of computers is math right. These do not math
- 20:46right.
- 20:46These other things write and they they other things write in
- 20:50a weird way. And I think that the weird way they do it is
- 20:53really relevant to, like, to how we think about those other
- 20:56things. But because they're in a computer and they present as a
- 21:00computer, it's causing, like, this huge collapse.
- 21:05Audrey Evans: So this reminds me of how this all started, Erin,
- 21:08with your posts on Blue Sky exploring how we orient
- 21:12ourselves and maybe even what postures might be most useful to
- 21:16take when we interact and engage with these systems.
- 21:20Erin Kissane: People talk about anthropomorphization. I don't
- 21:22think that's quite what's happening here. But when we see
- 21:25the computers stop mapping and we see them talking and
- 21:30especially when you said, Audrey, moving toward a back and
- 21:34forth for search, I think the back and forth is central to the
- 21:40weirdness of our moment in LLMs because we are experiencing
- 21:45them. Many of us, most of our population who touches this
- 21:49stuff is probably doing it in a conversational way and you only
- 21:52have conversations with entities. The entities are
- 21:56obviously not people.
- 21:59I don't want to get too bogged down in entity ness, but because
- 22:05of my particular background, which comes out of religion and
- 22:09folklore, this sure looks familiar to me. We actually have
- 22:14centuries of
- 22:17Mols Sauter: We have lots of this.
- 22:18Erin Kissane: Of cultural technology about how you deal
- 22:23with weird entities, and this predates psychology. We have a
- 22:29pretty strong tradition of things that are perhaps demons
- 22:33or that are perhaps gods or angels or spirits or creatures,
- 22:38things that provide us with divinatory knowledge. And in the
- 22:42same way that Miles was saying, you know, like, we expect
- 22:45computers to first be math, We kind of expect weird nonhuman
- 22:49entities that will talk back to us and give us advice to be a
- 22:55particular kind of thing. I think it is less like talking to
- 22:59a hallucinating entity and more like participating in
- 23:03hallucination. When you are in one of these weird zones, you
- 23:07know that you are not getting ground truth.
- 23:09You know you are someplace weird. And specifically, I think
- 23:12there's something that comes out of, like, cross cultural
- 23:15something sort of below fairy tales and into like spirit
- 23:19stories, folk stories, ghost stories, this stuff. The idea
- 23:23that the entities have a coherent system, but that you
- 23:26can't quite understand it. So your best bet is to sort out
- 23:30what kind of contract you can make with this class of entity
- 23:34or with animals or with other aspects of the natural world so
- 23:38that you have a crossing over point. None of these
- 23:40technologies allow for or permit just a continuous flow of back
- 23:46and forth with any of these entities or systems, I think
- 23:50that is instructive or it could be instructive for us about our
- 23:55own weaknesses to a continuous back and forth with something
- 24:00that's not human, that's not practicing according to our
- 24:03rules, that is not coming from embodied knowledge, that has
- 24:06either no ground truth or a ground truth that we can't
- 24:09really understand.
- 24:10Audrey Evans: I love this and I haven't heard anyone else
- 24:13articulate this quite like you do. I feel like you're inviting
- 24:17us into a more honest understanding of the
- 24:22relationality that's happening and inviting us to remember that
- 24:27the agency and where we define the relationship to this
- 24:31technology and how we interact with it has to start in our
- 24:35bodies and end in our bodies.
- 24:38Erin Kissane: And and I don't wanna take away from the broad
- 24:41political and anti labor aspect of this technology, but I do
- 24:46like it it frustrates me that the relational part, that
- 24:51conversation has been pretty crude. Yeah. And I think people
- 24:55are perhaps embarrassed to talk about it unless they somehow
- 24:58lack embarrassment and are happy to say, here are my 300 pages of
- 25:02chat log and why I think my Claudine is special.
- 25:06Mols Sauter: Just jumping off of the last point, the actual skill
- 25:10set you need first, I was like, you absolutely 100% need to have
- 25:13a very core understanding of the fae. This is this thing that is
- 25:17not telling me things in a way that I understand things to be
- 25:20telling me things. And you have to sort of be able to hold that
- 25:23in your head if you're gonna have an extended interaction
- 25:25with it. When I started looking at it and I started looking at
- 25:28it, it is like, what can it do? What is the thing that it is
- 25:31capable of doing?
- 25:33One of the first things that popped up to me was like, oh,
- 25:35what you need to make this work is discernment. I know the shape
- 25:39of what you should be making. You have made things in that
- 25:41shape, but something around this is is off. Something around this
- 25:44is not functioning. Something around this is not what I
- 25:47expected.
- 25:48Let's go figure out why this isn't this way. And I think most
- 25:53people use it like, people, especially with the way they're
- 25:55being distributed now, people engage with them in a one off.
- 25:59They're like, I have typed something into a search bar. I
- 26:00have gotten a result. I need to check something.
- 26:03Students will ask it to summarize things. One of the
- 26:05major projects we're working on this summer is about summary and
- 26:08how summary functions with that within different models. And
- 26:11also what a broader theory of summary is, which it turns out
- 26:14is quite difficult to pin down. I'm gonna bring in Lacan because
- 26:19I'm a theory sicko. Lacan has a concept called the subject
- 26:23supposed to know.
- 26:25And the subject supposed to know is the position occupied by the
- 26:29analyst in a psychoanalytic relationship. And the analysand
- 26:33enters into the analytical relationship and projects upon
- 26:37the analyst the position of the subject supposed to know. They
- 26:41are the person who so the the analysand is coming in and
- 26:44saying, I am full of weird shit. I am full of nonsense. I'm full
- 26:48of contradictory things.
- 26:49I'm full of compulsions. I'm full of, like, blockages. I'm
- 26:52full of all of this garbage, and I can't figure it out. That guy
- 26:57can. That's he's the subject supposed to know.
- 26:59He's gonna know. He he's gonna take all of my utterances and
- 27:03he's going to put them in order and he's gonna make it make
- 27:05sense to me. And the subject's most to know position is a
- 27:09collision of a bunch of things. It's a collision of what this
- 27:13what the analysis and previous experiences are with people,
- 27:16with people older than them, with therapists, with doctors,
- 27:19with teachers, whatever. Their knowledge about psychoanalysis,
- 27:24their knowledge their the environment that it is happening
- 27:26in, who the analyst presents as, how they've talked about
- 27:31themselves.
- 27:32All of this shit comes down into the subject supposed to know
- 27:35position. And importantly, the analyst doesn't know. That is
- 27:39their function is not to know you better than you know
- 27:41yourself. Their function is to sort of create a discursive
- 27:44construct where you can explain yourself to yourself and
- 27:47eventually do it in a way that makes sense to you. And I would
- 27:52like to posit that we approach computers in general, but
- 28:00specifically discursive computers and place them into
- 28:04the subject supposed to know position.
- 28:06I like this theory and it's very effective for me because it
- 28:08explains a bunch of different types of interactions. It
- 28:10explains the one off interactions. It explains the
- 28:14more the multi turn interactions. It explains why
- 28:17people think that LLMs can stand in for constituent data or all
- 28:22these other things because it is the subject supposed to know.
- 28:24And like the projection of the subject supposed to know, it is
- 28:27a it is a collapse of a bunch of stuff, including, like, the vast
- 28:31history of computing as computers, math, and math knows.
- 28:35And so when so when we enter into these interlocutor
- 28:40positions where what we are experiencing is a one to one
- 28:45interaction. But what is actually happening is a one,
- 28:50that's me, to one, the interface of the LLM, to large entity,
- 28:57meaning the training data and all of the training shit that's
- 28:59happened before to everyone. The guy you're talking to is the guy
- 29:04talking to everybody. Like, even though it seems like you it's
- 29:07not just talking to you, it's talking to everybody. Everyone's
- 29:09getting those weird weather metaphors.
- 29:11Everyone's getting delve. Everyone's getting these words
- 29:14over and over again. It occupies these like, it's stepping into
- 29:18these existing social and cultural constructs and
- 29:24animating them in a way that is deeply destabilizing. So I think
- 29:28Erin is totally right that we have all of these stories. We
- 29:31have all these ways of understanding these things.
- 29:34Erin Kissane: Thinking about subjects supposed to know in
- 29:36this sort of post therapeutic turn of society, again, I get
- 29:43pulled back into who we asked to do that kind of organizing work
- 29:49for us before that turn, were frequently whatever kind of
- 29:56spiritual advisors we depended on. I think that work that Malz
- 30:03is doing to break down our own positioning, our expectations of
- 30:09the role, really important and could be really useful in
- 30:14helping people pull out of the mode that you might use if you
- 30:19bring these kinds of problems to someone who is either an
- 30:23explicitly spiritual authority. I am bringing it to my priest. I
- 30:27am bringing it to my minister. I'm bringing it to someone in my
- 30:30zone who has ethical authority if they're not religious, to an
- 30:35elder.
- 30:36Those people are intended to give you different kinds of
- 30:39answers. Those people are intended to give you the
- 30:43position of cultural wisdom and authority and advice that will
- 30:49help you find your way out of whatever quandary you're in.
- 30:56That's a really dangerous posture to bring to these
- 31:00machine systems. So I think that kind of picking apart is
- 31:06essential work and I'm excited that it's happening. I also
- 31:09snagged a little bit on discernment because it's such a
- 31:13it's it's both such a great concept.
- 31:15And I don't know if this will be clear to those of us who didn't
- 31:18grow up as church kids, but the age of discernment is a big deal
- 31:25in at least the forms of Protestant Christianity that I
- 31:29grew up in. I think there are very similar structures across
- 31:34at least a bunch of the Christian tradition. But there's
- 31:38the idea that until children hit the age of discernment, you need
- 31:44to treat them as a slightly different kind of creature. They
- 31:47don't have moral reasoning. They don't have the lived experience
- 31:53to confront really difficult questions.
- 31:57Where we reconstruct discernment for this moment, what
- 32:03discernment is going to be for the children, teenagers,
- 32:08students, all of us approaching these weird systems feels like a
- 32:14really live question to me.
- 32:16Mols Sauter: I think can I can I just give a brief defense of,
- 32:18like, a thing that I say a lot people that frequently yell at
- 32:20me for, but I'm just like, no, this is a very this is how I
- 32:23think about it and I refuse to stop? Yeah. Okay. So Susan
- 32:26Sontag in On Photography. At the end of On Photography, she's
- 32:29presenter at the end of the essay that that is the the money
- 32:32essay in On Photography.
- 32:33She says, okay. There are now both there's the ecology of
- 32:38reality and the ecology of images. And over the entire part
- 32:41over this entire essay, she has argued, the ecology of images is
- 32:44basically taking over and re and, like, re accounting for the
- 32:49ecology of reality. And this is a problem. She does not like
- 32:52this.
- 32:53And I think on photography is one of the most important essays
- 32:56you can read about data and data systems, not just computer
- 33:00vision systems, but any data systems. Instead of having an
- 33:04ecology that I can access and look at and contest, you have
- 33:09created a self referential system that only relies on
- 33:13itself to define its own reality. And that is what
- 33:16psychosis is. That is when you have a self referential reality
- 33:20that is not available for intervention. When people
- 33:24attempt to intervene, that input is taken and translated into the
- 33:28self referential system and is not permitted to destabilize it.
- 33:32And that's what this is. That's these are like, when you have
- 33:36nested realities in this way, that is what is occurring. So
- 33:40when I sit when we're talking about the hallucination framing,
- 33:43the reason why I don't necessarily like the
- 33:45hallucination framing is because, a, of all things become
- 33:50hallucinations only when they are offered to someone who is
- 33:52outside of the self contained system. So it could be that yes.
- 33:56You're receiving something that you are defining as a
- 33:58hallucination.
- 33:59Internal to the system though, that is that is the reality.
- 34:02That is the that is the natural production of the context that
- 34:05it has. I think, like, when we're talking about systems and
- 34:10interactions and ways of interacting with things that are
- 34:13fundamentally occupying separate and contained realities from the
- 34:18one that the we all exist in, you really can't discount that.
- 34:24Erin Kissane: I think my intervention on top of that is
- 34:27to loop back around to this question the Dodri brought us at
- 34:33the very beginning about what happens when search stops being
- 34:38a list of references and starts being a conversation in a closed
- 34:44and as you just emphasized, actually quite sharply bounded
- 34:49subset of material. And of course, what's in the the
- 34:54training data is not everything that's on the Internet. It is a
- 34:57lot of awful things that are on the Internet, but even that is
- 35:00not everything and what's on the Internet is a subset of
- 35:03everything. So there's all that shaping that was already going
- 35:06in. And then we have these and I actually because I'm looking at
- 35:11the technical definitions, I was looking into psychosis and
- 35:14hallucinations next to each other because of course in human
- 35:17psychology they're often related.
- 35:19We are running these systems that work in this closed way
- 35:26over this highly shaped dataset. Additionally, there are the
- 35:31incentives that the corporations producing these systems are
- 35:36applying. It becomes impossible for those of us on the search
- 35:41box end to understand which of these factors we're
- 35:45encountering, which mixture of these factors we encounter in
- 35:49any given interaction, which is also profoundly destabilizing
- 35:53and leads, I think, to a lot of folksonomy of knowledge. This is
- 35:59happening because someone wanted it to happen versus this is
- 36:03happening because the machines have a psychotic construct of
- 36:09moving through the world. This one is happening because
- 36:12training data is what it is.
- 36:14It's it's impossible for us to know. Therefore, we are going to
- 36:18make so much shit up about what is happening. At the same time,
- 36:22we are also being, I think, substantially destabilized in
- 36:27our understanding of our own ability to think and know
- 36:31things. That's a pretty volatile combination when you are feeling
- 36:34destabilized as someone who may have less agency or subjectivity
- 36:41than you would expect and you're encountering all this stuff. It
- 36:45feels like a powder keg to me culturally.
- 36:48I don't think we tend to see great things happen in eras
- 36:53characterized by really extensive spiritual malaise
- 36:58about our ability to know things and take action. Not to end on a
- 37:04bummer, but I do think these things are worth watching
- 37:07closely as we bring all of this to everyone whoever touches
- 37:12search or asks their phone a question.
- 37:14Mols Sauter: Just a shout out quick shout out to Nick Siever
- 37:17and the book and his book Computing Taste and the concept
- 37:19of the Heterogloss Corporation. That is a really good sort of
- 37:23set of ideas to think through like how a bunch of different
- 37:26things get combined, like Yeah. Collapsed down into the one
- 37:29result, the one interface, the one he's talking about a company
- 37:33that is definitely maybe not Spotify, but great So good. Also
- 37:38super readable.
- 37:43Audrey Evans: This was my dream interview. I had so much fun.
- 37:48Mols Sauter: It's the interview with the reading list.
- 37:49Audrey Evans: Yeah. Thank you both so much.
- 37:52Erin Kissane: Thank you, Audrey.
- 37:55Audrey Evans: You can find Mauls and Aaron all over the web, but
- 38:01I'm gonna lead you to where this all started on Blue Sky when I
- 38:05stumbled across a really interesting conversation they
- 38:08were having. You can find Mauls at oddletters dot bsky dot
- 38:14social and Erin at kisane.my@proto.social.
- 38:38Mike Rugnetta: That is the news we have for you this week. We're
- 38:53gonna be back here in the main feed on or around Thursday, July
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