When AI Answers the Phone: How Voice Technology Can Protect Human Connection in Local Business with Laurent Cohen
There's a quiet fear that many small business owners carry: that bringing in automation means losing the warmth that made their business worth building in the first place. This episode of BizBlend sits with that fear honestly, and then gently turns it around.
Host Sana is joined by Laurent Cohen, founder of GetOblic, a voice-first AI platform helping local businesses stay present without going silent. What unfolds is a grounded, human conversation about trust, availability, and what it really means to let technology serve your relationships rather than replace them.
About the Guest:
Laurent…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.