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EP032: Stop Bending Your Business to Your Software
For thirty years we bought software off the shelf and reshaped our processes to fit it. Jay and Jeff argue that era is ending: at Junction, a salesperson and an ops leader each shipped their own internal pricing app, and Shopify's River agent now authors one in eight pull requests merged into the main monorepo.
This episode is about what happens when building beats buying — and where those agents should actually live.
KEY TAKEAWAYS
Skip the spreadsheet: The old path was spreadsheet, no-code, point solution, platform. Now you build the personal point solution first.
Configurability becomes…
The skinny
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