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Author Steven Van Belleghem on The Future of Customer Experience: The ROI Online Podcast Ep. 99
Now more than ever the question we should be asking ourselves as business owners is, how can we leverage our human strengths on digital channels? In this episode of the ROI Online Podcast, customer experience expert Steven Van Belleghem talks about the importance of combining the best of both the human and digital worlds to give our customers the greatest experience possible.
Steven is a keynote speaker and author of multiple books. His passion is spreading ideas about the future of customer experience. He believes that the combination of common sense, new technologies, empathic human touch…
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