Latest / Good Morning From The Chicken Coop! / Season 4 - Episode 307 - Do your people trust you?

Transcript

Season 4 - Episode 307 - Do your people trust you? · Good Morning From The Chicken Coop!

• 0:01
  Hey everybody, welcome to the good morning from the Chicken
• 0:04
  Coop podcast. My name is Kim Johnson and I am
• 0:07
  a mastermindset coach, creative strategist, and also happened to
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  be a farmer. This is my chicken coop and I
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  come out here every day to record a podcast to teach
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  distinctions, possibilities, new ways of thinking, and just bring
• 0:20
  some joy into the world. So welcome to the Coop and let's
• 0:23
  start your day off in a fantastic way.
• 0:27
  Hey everybody, good morning. Let's do a little talk about
• 0:31
  business since it's the end of the year and we're wrapping
• 0:33
  things up. A lot of people are asking
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  questions about building their business or working with the
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  people within their business, whether it's their business and
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  they're trying to lead A-Team or they work among A-Team.
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  Lots of these questions are coming up.
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  So I would like to address the very first and foremost
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  important one in my mind, which is do your, do your teams or do
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  your people really trust you? It's a very, very touchy
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  question because most people want to say, yes, of course they
• 1:01
  trust me. And that's probably not
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  accurate. The truth is that most people
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  believe other people trust them and that they're saying that
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  what whatever is happening in their head, they're telling the
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  truth. The reality is that's not what's
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  happening most of the time. I'll go so far as to say 90% of
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  the time people are filtering, they're constantly filtering.
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  And those that don't filter are the ones that we think are
• 1:31
  crazy. Like Can you believe that he
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  said that? Can you believe she acted that
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  way? What were they thinking?
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  You know, whatever it is it it's we, we tend to say that we're
• 1:41
  not filtering, but we are. We're proceeding with caution.
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  We're making sure we're speaking.
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  And I'll be the first one to say that all the business clients
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  that I coach, I am constantly working with them.
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  And I do mean that constantly working with them on how to
• 2:01
  direct an answer, how to frame an answer, how to scope an
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  answer because it's that important how you want to say
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  something. What you, what language are you
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  using? Remember, the word spelling
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  really is about casting spells with words.
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  That's where it came from. That's the root of that word.
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  So you are casting spells with your words.
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  I can't stress that enough. It's crazy, but it's true.
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  So when somebody appears to be saying, oh, sure, yeah, I trust
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  you, there's probably a lot of dishonesty in that because they
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  don't feel safe in the environment or they don't feel
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  valued, or they feel like they will give an idea and it will be
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  taken away, or they'll give an honest answer and it will be
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  Retribution 101 coming their way quickly.
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  So often we miss out on getting the most from our people.
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  And that is so sad because I really do believe that people
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  want to be, you know, contributing.
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  They want to be offering the highest level of themselves.
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  They want to give value. They want to show that they can,
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  you know, achieve that next level, if you will.
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  But it sucks because you've got to get through that emotional
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  barrier first. If you don't get through that,
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  you you just aren't going to get the best of your people.
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  And I don't care if it's like a simple thing like someone who
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  works in an ice cream shop or you know, they're the cashier at
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  the ice cream shop, They're the cashier at the counter, they're
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  bagging groceries. I don't care if it's the
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  simplest things. If they don't trust, they won't
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  say anything. Now, here's interesting.
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  Is something interesting. My son, who is 16, is
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  apprenticing to become a plumber and three days a week this is
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  what he does. And he will come back and he
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  will talk to me because he's, he's that kid that loves to talk
• 4:00
  about stuff. And he'll tell me how this was
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  going on or that was going on at a job and he noticed something,
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  blah, blah, blah. And I say, did you, did you say
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  something to whoever he was with that day?
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  And he'll say, no, I was with so and so and so he didn't say
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  anything to that plumber because that particular plumber is not
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  someone that's open to hearing it.
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  According to him. He's like, Oh no, no, he
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  doesn't. He doesn't want me to do that
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  kind of stuff. He just wants me to like, watch
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  him and not not really interact or give him any ideas.
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  Now, there is one plumber that he works with that is a younger
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  guy, and they pitch and catch all the time.
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  They come up with ideas and he loves to hear what Lucas has to
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  say. So he's kind of taking in that
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  energy and he'll come back and he'll be like, oh, it was really
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  great. We had this.
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  And then I saw this and I was able to give him an idea.
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  And then he said, yeah, that could work, however, it might be
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  because of this. And then I learned something I
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  didn't know. He wasn't upset at all because
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  he was able to pitch and catch. And the other guy is totally
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  open to it because he knows that he's Lucas is actually thinking.
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  And this is such a microcosm of what we run into out in the
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  world. So Thought for the Day is are
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  you getting the best from your people because they can trust
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  you? And if they don't, how do you
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  rectify that? What do you do right away?
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  Well, you start making an open environment for that and you
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  start appreciating what you hear.
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  Even if you're not going to use it, you start appreciating it.
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  My rule has always been you can give ideas, doesn't mean that
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  I'm going to use them, but give the ideas.
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  I appreciate all ideas. I appreciate all creativity.
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  Doesn't mean it's not going to it's going to get used, but what
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  it could mean is it's going to lead to something else and that
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  starts to foster it and that's the beginning of it.
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  So go out and try to open up that little portal with your
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  teams and your people and even with yourself because it makes a
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  massive difference. OK my friends, I hope you have a
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  blessed day and I will see you tomorrow.
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  Bye.