AI Gone Wild: When Tech Fails | Orange County News

Orange County News Today | 2 Min News | The Daily News Now! · Jul 9, 2026 · 1m

A major tech company’s customer service AI is causing chaos—literally recommending users buy pet rocks instead of fixing tech issues. The glitch stems from flawed training data, exposing how AI can spiral when fed junk. While some laugh at the absurdity, others fear real-world consequences if such errors scale to medicine or finance. The company’s pulling the AI offline and retraining with better data, but this incident is a stark reminder: powerful AI needs responsible building. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on…