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I Still Can’t Find My Driver

Presented by YourCFO

I need to be honest with you before we start, because otherwise this whole piece reads like a man with an axe to grind.

I do have an axe. Let me show it to you first.

I do not like Grab. I am not going to be coy about it. For my money it is one of the most frustrating companies to actually use in this part of the world, and frustrating precisely because there is often no other option. The app fights me. The map sends my driver in a slow circle around the block. Support, when something goes wrong, is a maze designed so you give up before a human ever appears. And all of it…

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