Latest / Identity at the Center / #364 - Building Bridges in Identity with IDPro Joni Brennan
Transcript
- 0:04This is Identity at the Center. Welcome to the Identity at the
- 0:11Center podcast. I'm Jeff and I am flying solo
- 0:13today. Jim is in the middle of a cross
- 0:15country move and he gave his best attempt.
- 0:19He tiled in from a coffee shop and it will take a big
- 0:23background. And I was like, dude, you look
- 0:24like you're in a hostage video and it's very noisy.
- 0:26He's like, I'll just take it today.
- 0:28So without further ado, let me go ahead and and bring in, I
- 0:31guess technically my my Co host for today, Joni Brennan.
- 0:35She is the chair of the board of directors for ID Pro.
- 0:38So welcome back to the show, Joni.
- 0:40Thanks so much. It's great to be here.
- 0:42Thanks for having me. Yeah.
- 0:43So honorary Co host for us and this is something that we hope
- 0:46to be doing with ID Pro a little more frequently now that we are
- 0:49the official podcast for ID Pro, which we kind of announced that
- 0:52a couple months ago. And then Jim and I got busy
- 0:54with, between going to Europe and Vegas for conferences.
- 0:58And I was telling you before I hit record, this is the first
- 1:01episode of the podcast that I've, I've actually sat down and
- 1:03recorded in like 2 months. So you know, we'll make sure the
- 1:07rest isn't there. But welcome back.
- 1:09You were with us for episode 290, which was about a year ago
- 1:14in June. I want to say 2024 for those
- 1:16listening in the far future. You were coming to us then from
- 1:19a trailer in Starlink. Has anything changed?
- 1:23Still in the trailer, still on Starlink.
- 1:28We're looking good. Hopefully we're looking good and
- 1:30sounding good. So yeah, still working out off
- 1:32the side of the mountain and just thrilled, thrilled to be a
- 1:35Co host today. I didn't put that all together.
- 1:37So 290 Co host day like wow, this is exciting.
- 1:42Well, it's obviously the most significant achievement probably
- 1:44in your career. So welcome to the big time.
- 1:47Now I'm just, you know, so I guess you know, let's kind of
- 1:51dive into that because you're you're coming in as the new
- 1:54chair for ID Pro. I'm sure you've got lots of
- 1:55thoughts. I'm a member of ID Pro and
- 1:57definitely encourage people out there.
- 1:59It's the best community for identity people in the world,
- 2:02you know, unbiased. I just think it is, but let's
- 2:05talk a little bit about sort of what you've been working on for
- 2:07the last year, 'cause I knew you were a couple hats and we'll
- 2:09probably talk a little bit about DIAC, which we'll get into that
- 2:11and we'll talk about IT pro. But just give us an update.
- 2:13What's what's life been like? Have you left the trailer in the
- 2:16last year? Yeah.
- 2:17So, yeah, we do leave the trailer to be clear.
- 2:20But you know, at the same time, you know, life has been, life
- 2:25has been exciting. You know, I think we're we're,
- 2:29you know, we're grateful to to to be in the land that we are
- 2:32and the place that we are and to have nature all around us.
- 2:36And, you know, dealing with all the UPS and the downs of the
- 2:40world economies, all the, all the silly stuff that, you know,
- 2:43kind of happens from day-to-day and dealing with that.
- 2:46And it certainly helps to kind of open the window and look out
- 2:50at trees and mountains. But yeah, we're splitting our
- 2:51time just the majority in the city.
- 2:55But the joke that we have is that the the trailer is actually
- 2:58slightly bigger than our city apartment.
- 3:00So it's kind of nice to be in that times.
- 3:03But it's been a good year. Yeah, thanks for asking.
- 3:06Well, that's good. So you're in Canada.
- 3:08For those that are probably wondering, where in Canada are
- 3:10you? Yeah, I'm in Canada.
- 3:12I'm based in British Columbia and I split my time between
- 3:16Vancouver and Whistler. So it's a great place to be.
- 3:20Lots of skiing, mountains, biking and all those kinds of
- 3:24things. And, and so, yeah, I love to do
- 3:27this work out of Canada and, and you know, for, for the
- 3:30background for people as well. I'm a dual citizen, so I, I
- 3:34immigrated from New Jersey to Canada.
- 3:36So it's quite the transition. But we're, we're figuring it
- 3:39out. We're making it work, you know,
- 3:41just adding an extra O into all the words every chance I get.
- 3:44That's basically all you got to do.
- 3:46Joni's gone global folks, so we got to watch out for that one.
- 3:50So the last year or so, you know, we've, we've had a lot of
- 3:54action in the IT pro world. And so I guess let's start with
- 3:57ID pro like what's what's the thing that the membership who is
- 4:01hopefully listening to this should be aware of, you know,
- 4:04within the last, you know, let's say a few months or so and, and
- 4:08sort of what you're expecting here as you, you know, take over
- 4:10the chairman. Yeah, thanks for that.
- 4:13So first of all, it's important. I I want to recognize and thank
- 4:18everyone, all of the, the, the board members and the
- 4:21leadership, the emeritus, the outgoing chair and, and folks
- 4:27like Heather and and the team because it is everything is a
- 4:31village, right. And so, so many people and their
- 4:33contributions and efforts help to produce and support the
- 4:37community that we have in the ID Pro to get it to where it is.
- 4:42And now with the opportunity of being chair of the board, you
- 4:47know, I'm working as a team with the entirety of the board and
- 4:50the officers. Now we have an opportunity to
- 4:53look at what will be the next chapter.
- 4:56Yes, at the at the leadership on the board, where do we need to
- 5:00be focusing? And so we're working on that
- 5:02layer. And then also, you know, anytime
- 5:05you have incoming leadership or change in leadership, it's
- 5:09always an opportunity to open the door because to open the
- 5:13door for communications, because you know what, I would really
- 5:16love you could, you could feel free to, you know, connect with
- 5:20me and LinkedIn, send me a note. I know there's a very active
- 5:24Slack as well. I admit, I'm not the best.
- 5:27I'm a slacker on Slack, if that, if that makes sense.
- 5:30So I try to do the slack, but I'm not always up on the slack.
- 5:34Send a carrier pigeon a message in a bottle.
- 5:37Anyway, I would love to hear from the members of ID Pro and
- 5:40I'd love to hear from the members.
- 5:43What are the things that your that your time with ID Pro like?
- 5:47What should ID Pro continue doing?
- 5:50Like what's been working? What's been helping you?
- 5:53What should, are there things that we're doing that you think
- 5:55maybe we should stop doing those things?
- 5:57And then also, you know, is there something that you think
- 6:00that we could be doing as an organization?
- 6:02So that's just a open invitation.
- 6:04Let's connect. Send me a message on LinkedIn.
- 6:06I'd love to hear what your feedback is as we set the next
- 6:09chapter for where the members find the value and what the
- 6:13where the members think we should go next.
- 6:15I certainly have some thoughts on that.
- 6:17I'm very keen to hear what people think you know directly.
- 6:21Yeah, I'm sure people have opinions.
- 6:23So now is the time, right? I think it's, it's, you know,
- 6:26it's kind of like what I tell people when I come in from a
- 6:28consulting. It's like I can't fix what I
- 6:30don't know about. So unless you're willing to
- 6:32share and, you know, tell the doctor where it hurts, you're
- 6:36you're going to have a much better experience of, you know,
- 6:38resolving the pains out there. And there's lots of ideas.
- 6:41I'm, you know, I'm sure I have several.
- 6:43I might even pitch a few here as we're as we're kind of talking
- 6:45along, but I would definitely encourage people to reach out.
- 6:48I think that's one of the great things about the ID Pro
- 6:50community is that yes, it is a very active Slack channel.
- 6:53And you know, people are always willing to help out.
- 6:56But that should go both ways, right?
- 6:57It should be, Hey, how do we make this organization as best
- 7:00as we can? And so I, you know, great ideas
- 7:03come from all sources. Let's let's destroy Joni Joni's
- 7:07inbox. Oh, that assumes that it's not
- 7:10destroyed already, so let's add more destruction.
- 7:13Happy for that. Yeah, sounds good.
- 7:15So what do you see as sort of next you you mentioned you have
- 7:19some ideas and you and I were kind of chatting and I'm sure
- 7:21we'll get into it, you know, kind of off air.
- 7:23We'll get it here on air, probably here in a minute.
- 7:24But what are some of your thoughts as you come into the
- 7:28role? And, and I want to be able to
- 7:29ask maybe some harder questions. And we didn't prep for this.
- 7:32It was kind of like putting on the spot.
- 7:34But you know, what are the things that you think ID Pro
- 7:37does really well? And what are the things that we
- 7:40need to get get better at as a group?
- 7:42And I mean that in a spirit of love and communication.
- 7:45And let's make this thing better.
- 7:48Totally right. So a yeah, we did not do a lot
- 7:52of or even really any prep. So but that's awesome because
- 7:55we're we're we, we know the space, we're here to talk and
- 7:57nobody claims to have all the answers.
- 7:59So that makes the conversation a lot easier to have what I think,
- 8:05because what I think what you think ID Pro does well or
- 8:08doesn't could be very different than what I think it does well
- 8:10or not what I think it does well.
- 8:14Number one, I think it, it, it, it connects people.
- 8:17It connects people who, who are in this industry, whether
- 8:20they're, you know, just new coming into the industry,
- 8:24whether they've been in it for a while or, you know, they're,
- 8:26they're really senior level and they've been in the space for
- 8:29quite a while. It it connects at all levels
- 8:32people that are dedicated to identity, identity and identity
- 8:36management is a profession. So I think that's really well
- 8:40done and happens at the conferences and through outreach
- 8:43like this and in LinkedIn and I see it all over the place and
- 8:45Slack and I see it all over the place.
- 8:48The other thing, another thing that I think that ID Pro does
- 8:52well is the, is the, the, the capabilities survey, the each
- 8:58year, you know, where are we feeling where our technical
- 9:02skills as a community, taking the sentiment of the community
- 9:05for where we are in our, in our aptitude, in our learning and
- 9:09what our perceptions are. So I think that's a really
- 9:11valuable piece of work that's unique and, and, and I would
- 9:14expect, you know, she'd keep going.
- 9:16And then the other piece I think that ID Pro does well is of
- 9:20course the Sid Pro and having the certification program that's
- 9:23well founded and well built. And by the way, based on the
- 9:27Bach. So I think the, the, you know,
- 9:30the, the, the Bach is definitely an asset that continues to grow
- 9:36and continues to grow over time. So those are just a small list
- 9:41of all the things that I think ID Pro is doing really excellent
- 9:44at. Where do I think that ID Pro
- 9:47could improve? I think that there's work to be
- 9:50done collectively. Listen, I'm a, I've spent my
- 9:55career in nonprofit organizations and being being a
- 9:59team member in nonprofit organizations, specifically on
- 10:02identity. That's so I've got, you know, 25
- 10:05years in that in all of those roles around that space.
- 10:09So one of the things that I was looking for more in ID Pro is
- 10:13like a little bit more structure, like how do we get
- 10:18together and share information? What are those structures?
- 10:21How does it work? Should we have even, I am kind
- 10:26of looking around and just saying, OK, well, we've got, you
- 10:29know, files over here, we've got Slack and we've got this.
- 10:31And, and I'll tell you some of this might be some of my
- 10:34thoughts here. Might also, I also ponder quite
- 10:38often the, you know, the kind of the two poles of models, if
- 10:42one's centralized and one's decentralized, like leaning too
- 10:46far into either of those has challenges and opportunities.
- 10:49And me personally, sometimes I feel like ID Pro is really,
- 10:52really decentralized and I'm looking for a little bit, a
- 10:55little bit more centralization in the middle for what's the
- 10:58best way for us to engage? How do members, aside from going
- 11:02on a podcast and saying, Hey, what do you think?
- 11:04How what are the channels by which members could be raising
- 11:07opportunities and raising ideas? Because I truly believe that
- 11:10when we're all contributing together and we're all this is
- 11:15our organization. And so we all have an
- 11:18opportunity to contribute to it, to shape it and to continue to
- 11:23make it more valuable. So I think a little bit more
- 11:25structure is something that I'm kind of keen on so that the
- 11:28members have more opportunity. And then, you know, the other
- 11:31piece of that as well is something that I've been
- 11:34something I've been really trying a problem space.
- 11:38I've been trying to whittle away on in, in, in, in my day job and
- 11:43in my job as as volunteer chair on the board is I get a sense
- 11:49that, you know, when I take the skills survey every year or
- 11:53complete it, I'll give myself away.
- 11:56I'm one of those people. I think there's a question that
- 11:58says, you know, do you feel like a professional yet or something
- 12:01like that at the end? And I'm always like, not yet,
- 12:05almost maybe next year, you know, So I'm always kind of
- 12:09looking for what's that space of improvement?
- 12:11And sometimes I wonder if there's the word identity is a
- 12:17really, really big word. And I've in fact been another
- 12:20forum sometimes making the case for not using the word identity
- 12:24for the work that we do because sometimes I think it's either
- 12:27too wide or the person on the other end thinks it's something
- 12:31different than what we're trying to communicate.
- 12:33So we're not going to change that word necessarily.
- 12:36But I do think kind of underneath that is what is an
- 12:40identity professional in my my own view, I think an identity
- 12:43professional is someone who is the is the software engineer.
- 12:47I also think it's the person who's got the policy advocacy
- 12:50and understands the policy and governance landscape.
- 12:53I think it's the person who does the comms and can communicate.
- 12:56What's the business problem that we're trying to solve here?
- 12:59Why should you even listen to the conversation that I'm having
- 13:03with you about authentication or wallets or this or that?
- 13:06So I think that ID pro could you could serve more people and are
- 13:12and the core people that are in the community already by looking
- 13:15to what are those different flavors of identity
- 13:18professionals in in a little bit of the business of identity in
- 13:23addition to and complementary to the technical layer, which I
- 13:27think is really well represented in our org today.
- 13:29So how can we kind of build out those other persona?
- 13:32And maybe they're here already and and I just love to see them
- 13:36put their hands up, you know, and so we can kind of take note
- 13:38and and make sure that we're representing those different
- 13:41flavors of identity professionals.
- 13:42So that's just a little thinking on my side.
- 13:45I love some of the ideas you've got there.
- 13:47I think I'll start with strengths and give you feedback
- 13:50real time. I think the Slack is, you know,
- 13:53hands down the number one reason that I always recommend ID Pro
- 13:56to people is go on Slack. You'll find tons of helpful
- 14:00people. For the most part, the identity
- 14:02community is not sitting on knowledge and thinking of it as
- 14:06a competitive advantage. Now, yes, we have vendors and
- 14:09stuff like that. I get that part of it, But for
- 14:11the most part, most people are in this together.
- 14:14And so having a place where you can ask like literally any
- 14:17question about identity and get the answers back from real
- 14:20identity people is hands down to me.
- 14:23That's worth the membership fee per year.
- 14:26The body of knowledge is great, for sure.
- 14:29I, I, I, I don't, I don't want to underestimate the challenge
- 14:32of trying to curate all that. And I think this is where
- 14:34Heather and her, I think she has a library background, right?
- 14:36Is, you know, definitely helps out with that kind of stuff.
- 14:39But that's stuff that has to be kept Evergreen because the
- 14:43question, you know, on the survey is, well, you know, are
- 14:45you do you consider yourself, you know, an expert and I am or,
- 14:48you know, when do you think you're comfortable with it is?
- 14:51I don't think anyone ever really is.
- 14:53You might be good at one part of identity, but there's so much
- 14:56more to it. And so I love to hear the things
- 14:58like getting into what I like called, you know, like the
- 15:00business of I am. And This is why we asked this
- 15:04question to lead off most shows. I didn't ask you today, you
- 15:06know, how did you get into identity?
- 15:08I've already asked you that. Go back.
- 15:10Listen to episode 290 for people who want to know that that
- 15:12story. But there are so many different
- 15:15ways you can get into identity and it doesn't have to be
- 15:18technical. And there is so much value that
- 15:21non-technical identity people, Orion people or whatever are
- 15:24going to calling ourselves bring to the table that you do need to
- 15:29be well-rounded. And so I love to hear things
- 15:31around, yeah, let's talk about project management of identity.
- 15:35Let's talk about program management.
- 15:37Let's talk about how do you get a CSO to give you the budget?
- 15:41How do you you know if you're AC?
- 15:42So if how do you get the board or other parts of, you know, the
- 15:46executive organization to get the budget to do things because
- 15:50there are so many. I am heroes that run around in
- 15:52organizations and it's like sheer will is how they operate.
- 15:56And that is not sustainable. So you kind of need to think
- 15:58about how you keep that going. And so I love to hear the ideas
- 16:01around, you know, tackling not just standards and specs, which
- 16:04are very important, crucial right to make things go.
- 16:08And so I, I, I love to hear those ideas.
- 16:10And I guess I don't know what it manifests us as.
- 16:12Is it, you know, conversations? Is it webinars?
- 16:16Is it, you know, a, a, a document of the body of
- 16:19knowledge? It's like, hey, here's how,
- 16:20here's how I was able to get funding to invest in an IGA
- 16:24platform or privilege access or whatever.
- 16:26Maybe I don't know, you have thoughts kind of around how that
- 16:29might look like the business of I am?
- 16:31Yeah, I mean, like it's great questions, right.
- 16:34And I feel like we, we, we, we made the open call for feedback.
- 16:40So level 1. Any feedback you want, send it
- 16:43in. I will have your link.
- 16:45Your LinkedIn will be in our show notes so people can
- 16:48bombard. Your pigeon message in a bottle.
- 16:51Sky writing, airplane level level 2 extra gold stars bring
- 16:58like an example of your idea, like bring an bring a like it
- 17:02could be, I think that we're missing X and if we maybe
- 17:07consider doing Y, that might be a way out of it.
- 17:10So, yeah, gold stars, if you bring in a recommendation with
- 17:14your feedback, that's always great and appreciated to get at
- 17:18your question. And as you were talking, I was
- 17:20just thinking like I, I, I feel like I get.
- 17:24And again, you know, we, this conversation is complementary to
- 17:29and and building out in addition to the standard, you know, the,
- 17:34the contextualization of standards and of technical specs
- 17:37and, and that side of the house. Like what if we had like A and
- 17:42yeah, it's a massive effort to curate and write.
- 17:44So thank you, Heather, Thank you, thank you.
- 17:46All the authors who have, you know, made those contributions.
- 17:49What if we also had a bit like an arm of the box that was on
- 17:56successful case studies, you know, you, you that started with
- 18:01business problems and worked their way through in, you know,
- 18:053 pages at most. Here's the problem.
- 18:09Here's the case that was made and to whom.
- 18:11Here's a little bit of the key takeaways that happened.
- 18:14And then here was the results and here's the success story.
- 18:17So like a repository of case studies of business problems,
- 18:22how they were addressed, business problem case studies,
- 18:26success stories. Don't let me name it.
- 18:27Those are too many words in that.
- 18:29But I feel like somewhere in there is a is a different a
- 18:33different branch on the tree of the body of knowledge perhaps?
- 18:37I like that idea because they think we learn from each other.
- 18:40And, you know, that's something we've tried to do with this
- 18:42podcast is, look, we interview a ton of people, you know, all the
- 18:45time, and we're always learning what worked for them.
- 18:49And sometimes it's just important to find out what
- 18:51didn't work for them, right? People are struggling with the
- 18:54same problems or similar problems.
- 18:56And, you know, not everyone is 100%.
- 18:59You know that like you're going to find the 100% solution.
- 19:01But if we can get people 50% of the way there or 60 or 70 or 80%
- 19:06of the way through sharing knowledge, whether it's this or,
- 19:10you know, a document or something like that, and say,
- 19:11oh, OK, here's an issue. I hadn't thought about that
- 19:14specific use case or that specific benefit or that
- 19:18specific challenge. I think that would be super cool
- 19:20to kind of have an area where people are willing to share
- 19:23that. Now that does require people to
- 19:26share what is working and maybe even not working.
- 19:29You know, maybe there's a list of things that don't try this
- 19:33because here's why you're going to have a bad time.
- 19:35Like we can protect each other from going down a path that has
- 19:38already been travelled and is let's say the odds of success
- 19:42are unlikely if you go down that route.
- 19:44Why not share that you know that that do not do this as much as
- 19:49we should say do do this types of things?
- 19:51Yeah, 100% the the do do this, the do not do this.
- 19:56And and then also, you know, I always have to check myself, you
- 20:01know, being As for someone who's, you know, been doing this
- 20:05in different, different roles in different lenses for 25 years.
- 20:09Sometimes I have to check myself to say OK, it's.
- 20:13I've seen somebody try to solve it this way 10 times, and I've
- 20:16seen it fail 10 times. And in those ten times there
- 20:19might have been different reasons or the same reasons why
- 20:21it failed. But at the same time, I always
- 20:23check myself to say, look, something might have changed.
- 20:27Then on the 11th time, the conditions are different and now
- 20:30this might be able to go through.
- 20:31And I think that's totally fine. And when I talk with people, I
- 20:34do, I say like, look, just so you know, this failed 10 times.
- 20:37Here's the different reasons. Maybe it'll work the 11th.
- 20:40So I think we have to be open to that too, bringing in those
- 20:46different opportunities to learn.
- 20:48And, you know, sometimes, you know, even like how this is how
- 20:52I sometimes when I use ChatGPT, sometimes it gives me things
- 20:55that, that I say, OK, yeah, that makes sense right away.
- 20:58Sometimes it gives me things that are outlandish.
- 21:01But even when it does that, I'm like, oh, no, I don't want that.
- 21:04But I, I, I want something different than that.
- 21:07And it helps to clarify the thing that I'm looking for.
- 21:09So, yeah, I I think that having a structure where we have a, a
- 21:13very, a lightweight and still valuable way to, to capture
- 21:17these stories in a readable, digestible way.
- 21:21Yeah, love these ideas. So these are all the kinds of
- 21:24things, you know, you coined it on the business of identity.
- 21:28I think that's a great angle to look at it through.
- 21:31And, you know, not only helping us when we're dealing with
- 21:35beneficiaries or clients who would be maybe, you know, buying
- 21:38these services or using these services, but also as
- 21:42professionals within an organization.
- 21:44Yeah. How are we getting the budget to
- 21:45do the stuff that we need to do? And how can we team up more?
- 21:49Let's say I'm an engineer. How do I team up with the
- 21:51marketing team or the product team or you know, it's
- 21:54fascinating thinking somebody was speaking.
- 21:55I was speaking with somebody else and they said, yeah, The
- 21:58thing is this. Well, first of all, I talked to
- 22:01somebody and they said we're not investing in identity.
- 22:03And I was like, OK, we just spent an hour talking about
- 22:07fighting fraud and complying with AML.
- 22:10And. And so I'm not sure how you're
- 22:12not investing in identity. And then, you know, I was kind
- 22:15of having a conversation after that and this person was telling
- 22:18me, a person was telling me, yeah, the people in fraud, their
- 22:23view is we just fight the fraud, that's it.
- 22:25And then the people who report the fraud are the AML people.
- 22:29So they're just focused on reporting it.
- 22:31The the other group is focused on fighting it.
- 22:33And the two are not always talking to each other or not
- 22:37even often talking to each other.
- 22:38So, yeah, how can we help to get at that, both for how we're
- 22:42dealing with clients or customers or beneficiaries and
- 22:45to how we're navigating these topics within our own
- 22:48organizations and working within our own organizations?
- 22:51I think, I hope, I believe there's a lot of value in that
- 22:53for identity professionals as we look at how does this industry
- 22:58evolve in the context of the way technology and everything is
- 23:02evolving as a whole. I feel like sometimes I am is a
- 23:07little bit of Game of Thrones or West Wing or whatever other
- 23:10political drama that you want to throw in there because politics
- 23:14play such a big part in identity.
- 23:16And I don't know if enough people, I kind of recognize
- 23:19that. I know there's a lot of people
- 23:20out there that are like, I'm just doing my thing and why is
- 23:24politics involved? Hey, it is.
- 23:26And I don't mean, you know, world politics, although
- 23:28sometimes that is. But I'm thinking more just
- 23:30within the organization of how do I get things done is with
- 23:34sometimes it's Kingdom building, sometimes it's other things,
- 23:36it's personalities, it's, you know, things like that.
- 23:39And you have to know how you may not be able to fix it, but you
- 23:43need to be aware of it if you can.
- 23:45And chances are you're probably not going to fix it by yourself.
- 23:48But if you can be aware of it, just think how far along you'll
- 23:50be in addressing some of the problems or getting the buy in
- 23:53support. Or maybe so like that's another
- 23:56area that I think, and I'm not smart enough to be the one to,
- 23:59to, to to get into it in detail. But the politics is a real thing
- 24:03when it comes to identity. Yeah.
- 24:05And on that, on that, on that topic or that lens or that
- 24:10flavor a little bit, you know, something else that I've been
- 24:13spending time sort of similar, just really trying to take stock
- 24:18of this industry as a whole and build out some insights around
- 24:22it. And what is the what is the next
- 24:24chapter to 2030 look like you're 2030 from here.
- 24:28And something else that I've been thinking a lot about is
- 24:31sometimes I think what I, what I'm going to talk about is
- 24:35building bridges. Because when you're talking
- 24:37about Kingdom building and what not, it triggered building
- 24:40bridges. Because the other thing that I'm
- 24:42kind of seeing and looking at is I think some audiences and maybe
- 24:47just humans in general, but some audiences really kind of either
- 24:51they want to or it or just from design, it's like they want to
- 24:55flatten the topic identity is this or credentials are very
- 25:00flat, you know, like credentials.
- 25:02Here's the thing, it's called credentials, OK?
- 25:05But at the same time, a credential for a person has a
- 25:10much different set of requirements regarding privacy,
- 25:13regarding where it needs to be used, its utility and all those
- 25:16like there's so many different constraints around a person
- 25:19credential versus let's say you've got a credential for a
- 25:23product and a supply chain. And that credential needs a lot
- 25:28of transparency because it's subject to audit and other types
- 25:32of, you know, across the supply chain and it needs a lot of
- 25:36international interoperability. So I'm even kind of thinking
- 25:39about when we talk about trying to work on language around
- 25:42interoperability, looking at using credentials as an example,
- 25:47thinking there's people credentials, business
- 25:49credentials, supply chain credentials, all these different
- 25:52kinds of credentials that have very different requirements.
- 25:55And then also layering a lens of something else which is local.
- 26:00So your credential at home, how does that work for you?
- 26:03What are the needs there versus a national credential and kind
- 26:07of what's the lens there and what does that need to do versus
- 26:09an international credential, because I think that in the
- 26:13content. Now to come back to your point
- 26:16in the context of politics, I there is a kind of a story
- 26:20overtime of Kingdom building. OK, we've built a Kingdom around
- 26:26SAML Saml's terrible. OK, fine.
- 26:29Now we've kind of reinvented that Kingdom, but with open ID,
- 26:33but it's a lot easier, but that, you know, it has its own bucket
- 26:36of challenges and you know, whether you love O author go.
- 26:39So standards become Kingdom building.
- 26:41And what I'm trying to look at is where are the areas where how
- 26:47can we as an ecosystem support pockets of interoperability and
- 26:51innovation? Maybe that's maybe that's local,
- 26:53national, international, maybe that's industry based, and then
- 26:56where and how can we build bridges of trust across those
- 27:00pockets of interoperability? But anyway, that all sort of
- 27:03feeds back. I think it's like similar
- 27:04patterns to you're an engineer, you're a marketing person,
- 27:08you're an executive. It's getting these groups of
- 27:11people understanding what motivates each of these groups
- 27:13of people, and then finding ways for those groups to put their
- 27:17strengths into the middle. So anyway, that's another thing
- 27:20I'm spending time thinking about recently.
- 27:23So I feel like you this is starting to bleed over until a
- 27:25bit of more your day job and then I didn't introduce you as
- 27:27such, but you're also the President of DIAC or the Digital
- 27:30ID and Authentication Council of Canada.
- 27:32Did I get that right? You did.
- 27:34Thank you. OK.
- 27:35You got it. Acronyms are hard sometimes.
- 27:37Are some of those conversations that you're having in that
- 27:40professional capacity bleeding over into some of the things
- 27:42that you see ID Pro needs to start to to think about or
- 27:45tackle or challenge? I would say yes, yes.
- 27:50I think that the when I look at the space for identity and then
- 27:57I'm even when you say IAM, you kind of start to mean a certain
- 28:00thing or CIAM you start to mean a certain thing.
- 28:02But the, the space around this industry for identity, I think
- 28:06there are a lot of common, common challenges and
- 28:10opportunities that play themselves out.
- 28:12And then kind of where is the, what are the different
- 28:18inflection points in different jurisdictions?
- 28:20Or what are the different inflection points in different
- 28:23industries? And so, yes, one of the things
- 28:26that I've been thinking a lot about is, you know, Canada is a,
- 28:32is a collection of governments, 13 provinces and territories,
- 28:36and then the 14th government being the federal government.
- 28:39And we have this basically when you come to Canada, people will
- 28:44kind of say it's small enough to get all the people in the same
- 28:48room to make decisions to make them happen, which sounds great
- 28:51in theory. It still takes work to make that
- 28:55happen. And there is a little bit of a
- 28:58different context where in the US where you're, so it's so
- 29:04distributed with 50 States and then 50 state CIOs and kind of
- 29:08all that. I don't know how you wrap your
- 29:10arms around that size and shape of distributed governance, but
- 29:14yeah, kind of in Canada that's something that's really
- 29:18pronounced is these different levels and these different
- 29:20layers. And what I'm trying to work to
- 29:24do through our organization is take a very neutral is one word,
- 29:30but I think inform the neutral at the same time, look at, OK,
- 29:35there, there the work that's happening there are provincial,
- 29:39let's say, 'cause I'm in the province, there are local needs
- 29:42and there are local requirements in, in a province that you're in
- 29:46and with local industries that might be trading nationally and
- 29:50might be trading internationally.
- 29:52And then there are, you know, largely identity is a, is a
- 29:55provincial issue in Canada unless you're dealing in
- 29:58something that's nationally regulated like finance.
- 30:02So you know, you've got those 3 layers and I've been trying to
- 30:05think about what are some strategic avenues or strategic
- 30:09principles that say, look there, there is a case for local
- 30:14innovation, there is a case for national innovation and there is
- 30:18a case for international innovation.
- 30:20And recognizing how each of these pockets of
- 30:24interoperability, how they can be supported in their individual
- 30:27context. And then at the same time, how
- 30:30bridges can be built across. And that's where like, I think
- 30:32it's really again, business problem first.
- 30:37But if you look at something like wallets, sorry, I know
- 30:40we're all wallet overloaded. But if you look at a wallet as a
- 30:43tool, if you start with a business problem, like, you
- 30:48know, labor mobility and you say, OK, you know, how could a
- 30:52credential and potentially wallets help with labor
- 30:56mobility? And then you kind of get into
- 30:57the engineering layer. And then I'm like, oh, cool.
- 31:00So there's a trust fabric in the EU side and the EUDY ecosystem.
- 31:04And by the way, there's not one European wallet either.
- 31:08So they're having similar play outs in Europe.
- 31:11But but where I'm really fascinated is when you kind of
- 31:14have a set of interoperability opportunities in one
- 31:19jurisdiction or one industry and then you want to bridge that
- 31:22into another industry. And for bonus points, when
- 31:25they're on different technology stacks, how can you build the
- 31:28bridge across and it has to technically work that bridge.
- 31:32But really it's what matters. And I'm sorry, I'll be biased
- 31:36here. What matters to me is the trust,
- 31:38like the verification. I'm glad you have AW3C
- 31:42credential, you know, verifiable credential.
- 31:44But if I don't know the processes that went into it and
- 31:47that the data is verified and I trust that data, then it doesn't
- 31:51matter how technically well formed it is.
- 31:52So anyway, that kind of stuff like bridging between those
- 31:56communities I think is very is something very interesting for
- 31:58Canada. But I would also say a universal
- 32:01story for that, that we should all be paying, you know,
- 32:04attention to and investigative. You know, I think you hit on the
- 32:08key thing that I always struggle with when it comes to wallets
- 32:10and you brought it up, so I'm going to get into wallets a
- 32:13little bit, but is, is that trust?
- 32:16And you know, I think about it from, you know, the US point of
- 32:19view, and this is rhyme based and different countries around
- 32:21the world have their own points of view.
- 32:22But I feel like at any given point, trust is probably the
- 32:25biggest thing to overcome because who do you trust?
- 32:29What do you trust? Do you trust the federal
- 32:31government? Well, at any given point in the
- 32:33US, 50% of the population does and 50% doesn't, right.
- 32:36And that flips every so often. And then you get into like a
- 32:39more of like a, and that's curve like maybe like a macro kind of
- 32:43view. And then you get to the micro
- 32:44view, which is local. Can I get a mobile driver's
- 32:47license here in North Carolina? No.
- 32:49Can I do it in Arizona or California?
- 32:51And yes, how do we start to get the micros right, the micro in
- 32:55the grand scheme of things to start talking to them?
- 32:57And do you trust again, do you trust your local government
- 33:00versus not? Do you trust banks, Oregon
- 33:03finance institutions? Do you trust education like I?
- 33:09My concern with this whole wallet concept is we end up with
- 33:12so many different wallets. And so now we've just replaced
- 33:15an account, an ID and a password or some other identity with, oh,
- 33:20that's in my this wallet versus this is in my other wallet.
- 33:23And then, and then what you end up with what the one wallet to
- 33:26rule them all that is social IDP, which is supposed to be
- 33:30sort of like that idea of like one account, right to, to do
- 33:33single sign on with. But the trust is such a big
- 33:35thing. Like I just, I don't know how we
- 33:37get past that. Realistically, I'm going to
- 33:41assume the technical underpinnings there, you know,
- 33:44is it does it comply to standards?
- 33:46Is it, you know, comply with federal regulations or whatever
- 33:50may be like those are non negotiables.
- 33:51Like it has to be there. Like it's not a viable solution
- 33:55if it doesn't do that. But how do you get people on to
- 33:58this is such a, an interesting part.
- 34:00And you know, for people who didn't listen to it, we had a
- 34:02great episode we did a few weeks back while we were at EIC in
- 34:05Germany with Christina and Torsten, who are on the German
- 34:08side of Sprint working on EDI. And you know, they had a lot of
- 34:12really interesting things to say because I, I don't know how this
- 34:15works around the world. And the one thing that I wasn't
- 34:17aware of is there's an actual financial repercussion for EU
- 34:21member states if they don't get this done.
- 34:24And so there is actually a financial motive which tends to
- 34:27drive compliance. And so I wonder if that's
- 34:30something that, you know, I don't know if that exists in, in
- 34:32Canada. I, I, I don't think it exists in
- 34:35the US, but is that a a, is that the appropriate whip and or
- 34:39carrot that needs to be out there to say, look, we just have
- 34:42to get this done and I don't know.
- 34:46Yeah, yeah. I mean it's, it's, it's always
- 34:50carrots and sticks, right. And I guess the on the topic of
- 34:56wallets, this is where and, and Heather Flanagan did some
- 35:02awesome writing on kind of governance and distributed
- 35:05models recently that I thought hit the nail on the head.
- 35:08Because something that I've been thinking about a lot is, you
- 35:11know, in terms of the pattern, you have centralized systems and
- 35:16then, you know, there's a push to decentralization that has its
- 35:19benefits. But what often happens in those
- 35:23in those very decentralized ecosystems is that quite often a
- 35:28some kind of intermediary needs to step in in order to secure
- 35:33the secure the security, bring the security, bring the control,
- 35:36bring the trust, bring that. I know I'm being really
- 35:38recursive there, but often you need some kind of intermediary
- 35:43when you want to start doing high value exchanges or high
- 35:46value transactions. So I'm like, is it just the
- 35:49nature? Because if, if, yeah, everything
- 35:51is a disambiguated wallet for everything that you do.
- 35:53Now you've just recreated the password problem.
- 35:55And this is great. OK, fine.
- 35:58But you know, I think there's also, you know, there's hard
- 36:04questions as well or hard positions to be taken or work to
- 36:09be taken. I mean, I, I also try to
- 36:11separate my thoughts on big tech governance at the political
- 36:16level, at the government level and kind of their role there at
- 36:22the same time. You know, people have already
- 36:25have platform wallets in their phones.
- 36:27And so what's gonna be different or better and being clear with
- 36:32citizens or residents about why they can or cannot put a
- 36:38credential inside of a, of a platform of a big platform
- 36:42wallet, You know, because I think you, you have to ask if
- 36:45you wanted the most adoption, then going the path of the big
- 36:48platforms is the one that's going to get you there.
- 36:51Does that have global repercussions in terms of
- 36:54security and national security, like hard questions to answer,
- 36:57right. And we can see pockets of states
- 37:00in the US, you know, in the AMBA ecosystem that have gone that
- 37:04way. Look, I don't run a country, but
- 37:07if if my driver's license came to me, I don't run a province or
- 37:11a country or any of those things.
- 37:13But if my driver's license had a button and said you could put
- 37:16this in your Apple Wallet, I would do that.
- 37:18I would do that immediately, you know, but that's, that's me,
- 37:21right? And I'm not saying everybody
- 37:22should do that. And the other thing to your
- 37:24point though, is, is that everyone has and should have
- 37:29their own anchors of trust. And so I might feel that I, I'm,
- 37:34I've, you know, made decisions, I'm in this Apple ecosystem.
- 37:38I have confidence and that that's fine for me.
- 37:41Someone else might say, Oh no, I only want to put my credentials
- 37:45in a government wallet because I trust the government.
- 37:47The next person might say I only trust the bank and the next
- 37:50person could say I trust absolutely nobody.
- 37:52And someone in there is going to trust their university wallet.
- 37:55So there's there's going to be an Edu person in there that has
- 37:57a university wallet that they want to trust.
- 37:59Anyway, point being is, yeah, the trust anchors are really
- 38:02different for everyone. And so how can we?
- 38:05This is kind of comes back to why I'm really spending a lot of
- 38:08time thinking about building bridges, more connection and
- 38:12less the very, very distributed ecosystem.
- 38:18My own view, there has to be some elements of centralization
- 38:22or connection or bridging to make these tools work and not
- 38:26kind of recreate the problem over and over again.
- 38:29Fun, fun things to noodle on. This is just how we spend our
- 38:34Monday nights. Yeah.
- 38:36This is why I like doing this podcast because I'm not going to
- 38:38claim to have all the answers. I need a little gym.
- 38:40But we can wonder out loud. And so this idea of, you know,
- 38:45is it the wallet? And I'm with you.
- 38:46If if I had an opportunity to do a digital identity and put it
- 38:49into my Apple Wallet or Google Wallet, or maybe I would do it
- 38:52too, the problem becomes not everyone else is doing it.
- 38:56And so I still have to carry around the physical ID with me,
- 39:00right? At some point, hopefully before
- 39:03I die, we all have a solution to that where I can go to the TSA
- 39:07and get on my plane. And you know, is this an airport
- 39:10that does it? Is this an airport that doesn't
- 39:12do it right? Or whatever vendor that might
- 39:14be? And so I think, I think it's
- 39:15important that we put those questions out there.
- 39:17And, you know, even if we don't have the answers, let's talk
- 39:20about it because again, we can't fix what we don't know about.
- 39:23We can't, you know, maybe somebody's already solved this
- 39:25and they're like, oh, you know, I have a solution for this.
- 39:27Great, bring it to the table. Let's let's pick holes into it
- 39:31and see if it actually stands up because that's how things get
- 39:34stronger. And I think it also needs to be
- 39:36a product that people want to use.
- 39:38I mean, let's be honest, you know, digital identity is, is
- 39:41not sexy, no matter how much I try to make it.
- 39:45It's a product. And like anything else, how do
- 39:49we, how do you build a wallet product that people actually
- 39:52want to use? That means they have to trust
- 39:54it. It means, you know, the security
- 39:56has to be, that means the usability has to be there.
- 39:58That means it has to be interoperable with everything.
- 40:01You know, all that stuff needs to come together and, and
- 40:04hopefully we'll get there. Yeah, the 100% has to be
- 40:09delightful. Like even even more than just.
- 40:12I mean, it has to work, number one.
- 40:14Number two, it has to be something you go, oh boy, that
- 40:17was easier than what I did before.
- 40:19Like, you know, there has to be some benefit out of using these
- 40:24tools. And I guess the other thing here
- 40:26as well. And we're we're a little bit
- 40:28into it here. But you know, there's also the,
- 40:30you know, MDL as a whole and the ability perhaps to phone home or
- 40:35not much of what we're doing in Federation is already phoning
- 40:40home, you know, so I think we've got challenges in that space.
- 40:45However, I question or wonder, certainly I do not support the
- 40:51con. I do not support a phoning home,
- 40:54especially if there's a capability where they're able to
- 40:57kind of turn that feature on and you don't know about it and then
- 40:59it's happening in the background.
- 41:00Absolutely not. Talk about violating trust.
- 41:03I mean, that would do it right there.
- 41:05No, no, that's, that's not right.
- 41:06Now that said, I think it's a complicated issue like no,
- 41:10nothing should be turned on in the back without you knowing it,
- 41:12which I think is already happening with lots of services
- 41:15that I use today all the time. But that said, the other piece
- 41:20of that is there are times when I do want audit trail and I do
- 41:27want traceability and I do want. And so sometimes that's OK and
- 41:30that's something that I really do want, especially if it's
- 41:32something of value that I'm exchanging.
- 41:35And then the other piece of that too is like on this phone home
- 41:39in the spec issue, sometimes I wonder if we're we collectively,
- 41:45if there's sort of a a bit of a kicking the can down the line
- 41:49because I do. My own view is that a lot of the
- 41:53challenges that we are working through within this ecosystem,
- 41:57and I'll talk about the personal identity lens for a moment, does
- 42:01come down to governments and governments obligations and what
- 42:07our ability to control data about us is within government.
- 42:10And so, you know, for example, you know, if governments have
- 42:14had regulation and it was auditable and they said, no, we
- 42:18cannot turn this on and this is regulated and that's, and here's
- 42:21how it's audited and we prove that to you, then I feel, you
- 42:24know, like a lot better about it.
- 42:26If I have that, if that's if that's regulated right at the
- 42:29same time similar to that, you know, I'm looking we're we're
- 42:33we're almost at open banking in Canada.
- 42:36We're going to get there one day.
- 42:37We're not there yet, but we're almost at open banking and
- 42:42Canada sometimes likes to do this thing where they like will
- 42:46rename things. That's something else.
- 42:48So, so in Canada open banking is officially I believe called
- 42:51consumer directed finance, which is great.
- 42:54I don't know why we need to rename things and complicate it,
- 42:57but it's called consumer directed finance.
- 43:00But that's open banking. But I almost look at if the
- 43:04banks are being regulated to do open banking slash consumer
- 43:09directed finance. I look at that and I see the
- 43:12other window, which is OK, well, there's a piece of data about me
- 43:17and our tax authority called my verified income.
- 43:20Then government should, it should be citizen directed
- 43:25government data. You know, like I should be able
- 43:27as a citizen to tell the tax authority I need this data
- 43:32wrapped up, lock and key immutable, and I need that
- 43:35shared with my bank. We could talk all day about if
- 43:37that happens in a wallet or a network or how that happens.
- 43:41But that linkage of citizen directed data, I feel like that
- 43:45is part of a missing piece of accountability in a lot of
- 43:48these. I, I feel like we, it's hard for
- 43:51us to tech our way out of something that is a governance
- 43:54issue that that also needs to be governed.
- 43:56But that's probably because I'm not an engineer.
- 43:58I just hang around with them. You know, just enough to be
- 44:03dangerous, is the way I like to put it.
- 44:04It's like, all right, I can talk at the game, but don't Savage
- 44:07sit down and write code. You do not want that.
- 44:10No, no, no, so but I, I, I, I'm, I that said, you know, it's
- 44:16these are complicated landscapes, right?
- 44:18And that's why we have to have conversations like this.
- 44:21And, and to kind of bring full circle, that's why we need to
- 44:23bring these different windows and these different persona into
- 44:26the discussions that we have in this thing called identity,
- 44:29which is very, very vibrant tech, governance, comms product,
- 44:33the whole deal. Yeah, I think this is, and maybe
- 44:37this is my kind of my final point, circling it back to ID
- 44:40Pro is I'd love to see more international kind of
- 44:44conversations taking place because look, I only know what's
- 44:47going on in the US because this is where I live and work and
- 44:49spend, you know, 99% of my time. But I feel like if we're able to
- 44:53have conversations with our friends in the EU or Australia
- 44:57or other parts of the world, right?
- 44:59Canada, Denmark, I don't know, Antarctica, right?
- 45:01You name it. There's probably similar
- 45:05questions and some of them might not have been answered.
- 45:07Some of them might have been answered.
- 45:09But I think that it also helps if you're really thinking of
- 45:12identity as a career is be well-rounded and understand what
- 45:16else is going on in the world. I think this is an opportunity
- 45:18maybe where, you know, I don't know if this is like different
- 45:20Slack channels and maybe they already exist and I just haven't
- 45:22dug into that, you know, that deep enough.
- 45:24But you know, maybe it's information that how does, you
- 45:28know, how does Germany do this versus how does France do this?
- 45:31And maybe they're similar, but there's differences because of
- 45:33local, you know, regulations or whatever maybe, or maybe just
- 45:36local cultural requirements, right, that are different things
- 45:39like that. I think that's another area that
- 45:41I'd like to see more because I learned a lot when I went to
- 45:43EIC, my first time in Germany, my first time at EIC.
- 45:46It was a fantastic conference. Highly recommended.
- 45:49And I learned a lot hearing, well, you know, what our friends
- 45:52in the EU are doing and and beyond around some of the
- 45:55challenge that they're facing is like, oh, that's interesting.
- 45:56I hadn't thought about it from that perspective and I'd like to
- 46:00see more of that. Yeah, 100%.
- 46:02Those lenses of information sharing.
- 46:04First of all, I love EIC as well.
- 46:07I would love to be there every year.
- 46:09Unfortunately, that's not the case.
- 46:10That said, I love to be there and I'm happy for everyone who
- 46:13is there on the years that I can't go.
- 46:15So I'm so glad that you went. You got to see that lens of that
- 46:19conference. It's a wonderful conference.
- 46:21Love to be there. I think of those folks as a part
- 46:23of a family that said, yeah, you'll see a lean in depending
- 46:29on the jurisdiction that you're in.
- 46:31You'll see different liens in on different industries.
- 46:33You'll see different liens in on different issues.
- 46:36I was having another conversation with somebody else
- 46:38this morning and they asked me about kind of how much the role
- 46:42of AI and fraud is kind of showing up in our space.
- 46:45And we were talking a little bit about NHI and kind of that space
- 46:50and you know, and I said, oh, well, you know, what's been
- 46:53happening in Canada is because the fraud has been so bad, our,
- 46:58it's called FINTRAC, this is our basically our KYC AM L
- 47:03regulatory body who is responsible for those
- 47:05regulations. Because the fraud has been so
- 47:08bad, they've been adding more and more reporting entities into
- 47:11that responsible, those entities that are responsible to report
- 47:16underneath that regulation. So while I could say yes, yes,
- 47:21AI is a is there and very a lot of a lot of focus at the same
- 47:25time, we're kind of sometimes at a different place in the runway
- 47:28where we're, we're leaning and so heavy into the finance
- 47:31regulations and how they expand. And we find now that we've got
- 47:34audiences where we're, we're educating and working with loan
- 47:39officers at dealerships 'cause there's tons of fraud there.
- 47:42And I heard somebody else say, you know, frauds like water, you
- 47:45put up a damn one spot and then the water just goes around and
- 47:48finds the other spot, right. So while dare I say, well, we're
- 47:54having sometimes very privileged conversations about NHI and,
- 47:59and, and all the wonky things on wallets and governance and all
- 48:03that. And, and in the global lens, at
- 48:06the same time, within my work at the Dyac, I'm also dealing with,
- 48:10yeah, how do we help educate loan officers at auto
- 48:13dealerships and, and how can lawyers verify the identity of
- 48:18their clients because they're now, you know, responsible as
- 48:22well. And things like title insurance
- 48:24and all the fraud that's happening in the real estate
- 48:27space as well. So, so you've got to look at, so
- 48:30we as a community have to look at both the, we have to do the
- 48:35yoga of the big transformational issues and the geopolitical and
- 48:40internal political and all that and those issues.
- 48:43And at the same time, there are people every day out on the
- 48:47front lines in the economy who are getting frauded and there
- 48:50are people who are suffering from those frauds.
- 48:53And then you say, well, we need to also make sure that those
- 48:56people get the immediate solutions, which might be the
- 48:59photo ID captures and the document comparatives and kind
- 49:02of those layers. And so I really think it's for
- 49:05us as a community and us and ID Pro and all these different
- 49:08lenses, it's, it's and I heard somebody else talk about a new
- 49:12standard replacing another. And The thing is the, these
- 49:16capabilities all hang around. It's rarely like A10 to 11TO0
- 49:20switch and we're kind of stepping our way through.
- 49:23And so we as an industry have to kind of look at my view, look at
- 49:26the, the whole chain for how do we help the person today with
- 49:30the stuff today? And then leaning into the, you
- 49:34know, the, the, the, the national work, the international
- 49:37work, the, the, the AI layers. It's, This is why it's a fun
- 49:41industry though, right? I mean, there's so many
- 49:42different layers to look at it through, so.
- 49:45This is why you can't ever really be a trillion expert is
- 49:48because it's always something new or it's either something
- 49:51new, right? Like AI is kind of the thing
- 49:52right now and NHI raise all this stuff, or it's something really
- 49:55old. We still have mainframes and
- 49:57they still need to be secure and they're still running billion
- 50:00dollar organizations off of mainframes. 100%, this is a,
- 50:04it's a great example. I love that example.
- 50:06And by the way, since it's been said three times, maybe 4, if
- 50:10you are the person who took the skills survey and you said you
- 50:12are an expert, I would love to speak with you.
- 50:15I want to hear more about you, what you do, because I'm sure on
- 50:18the Bell Curve there's a lot of people that don't feel expert
- 50:21yet, but I'm sure there's some people who said they are expert
- 50:24and I'd love to hear their stories too.
- 50:26Maybe that's like the next like ID pro game show or something
- 50:29like that where it's like, you know, defend your your thesis,
- 50:31defend why you think you're an expert and then.
- 50:34Now we open. Throw stuff that.
- 50:35Yeah. Yeah, exactly.
- 50:37Yeah, Oh, the identity. Yeah, the identity group.
- 50:40Wait, we're a fun. We're a fun snarky punch, so.
- 50:43But we'll welcome. You're all well.
- 50:44Britney's welcome. It is a great community and
- 50:46we're glad to have you to be part of it, Joni, and glad to
- 50:49see you, you know, take on the royal chair here for us.
- 50:51I like to end shows on a lighter note and we were kind of kicking
- 50:55around ideas before we hit record.
- 50:57And, you know, to pull back the curtain.
- 50:59I usually come up with sort of, you know, a stupid question or
- 51:02something at the end to kind of lighten the mood because we do
- 51:04get kind of sometimes heavy, right?
- 51:06And identities like let's bring back up to the surface.
- 51:09And you mentioned that you have a new addition to your family
- 51:13and you have a puppy of some sorts.
- 51:17And people most like you're going to listen to this.
- 51:20And if they stuck around this long, you know, you guys are the
- 51:22true heroes and people who who drive this show.
- 51:25But tell us about your new puppy.
- 51:28Amazing. So yeah, if you made it for the
- 51:30bonus part of the episode, congratulations.
- 51:33Thank you for being the. Thank you for being a rock star.
- 51:36Yeah. So the last few weeks of our
- 51:39lives have been taken up with something wonderful, which is a
- 51:42new puppy, a new addition. So just to kind of draw the
- 51:45circle, we had a German shepherd Husky mix that made it almost to
- 51:5117 years old. And he went over the Rainbow
- 51:53Bridge in November last year. So we were super, super blessed.
- 51:57Kind of took a moment, took a pause.
- 51:59We said let's get a, you know, let's take a pause.
- 52:03And, you know, maybe the next dog will be like a very calm,
- 52:07very calm dog. And you know, like coming off of
- 52:10a shepherd Husky mix. So we ended up adopting A8 week
- 52:15old puppy on the 4th of July. He's the 4th of July baby boy.
- 52:20And he is very, very boring, very lazy.
- 52:24He's a German shepherd Rottweiler.
- 52:26So no excitement is going to happen.
- 52:29They're just going to be lying around.
- 52:32No, he's, he's a ball of energy. And that, and this is this is
- 52:35wonderful because it's, look, I love dogs.
- 52:38The dogs are the best people. Sorry, cats are great people
- 52:42too, so don't come at me, Heather.
- 52:43No I this. Is a hill you and I can die on.
- 52:46Dogs are absolutely the best people 100%.
- 52:50Well, I heard a podcast and actually they were saying that,
- 52:54don't quote me, but I think dogs have been kind of were with us
- 52:58and domesticated for over 40,000 years.
- 53:00Whereas the evidence on cats is 10,000 years, which seemed to
- 53:04lead into why there are so many different breeds of dogs because
- 53:08they've had that 40,000 years, but also why cats are kind of
- 53:12quasi domesticated. Like, yeah, they're with us, but
- 53:15they're not there to serve us necessarily so.
- 53:19You're there to serve them, yeah.
- 53:21Totally, exactly, exactly. So no, this is keeping us out of
- 53:25the off of the news channels, off of the doom scrolling.
- 53:29The whole feed is puppies and training and all of that, which
- 53:33I'll take that any day. That's a a wonderful thing to be
- 53:35distracted by, especially over the summer.
- 53:39So I I'm always happy to see pets.
- 53:41They're always welcome on the show.
- 53:43Do we want to introduce? First of all, I don't think we
- 53:45mentioned his or her name. Oh, OK.
- 53:49Well, do you want to do it like a quick not the Jeopardy song,
- 53:53but duh, duh, duh. So, so I'm with you.
- 53:57I I know you can hear me. You're on headphones.
- 53:59You probably won't be able to talk as well.
- 54:00But yeah. So you know, we had a dog.
- 54:03We I actually have, we have two dogs now.
- 54:05We had a third one ours across the Rainbow Bridge in December,
- 54:09which kind of sucks, and she was also a 4th of July adoption for
- 54:13us. So I have two dogs of my own.
- 54:16I have a 10 year old Beagle hound mix and then his name is
- 54:20Duncan. And then I have Archie who is a
- 54:23foster fail who wakes up with violence in his mind.
- 54:26Oh my gosh, get that dog on camera right now.
- 54:30OK, for the people, for the people who are listening, this
- 54:34dog looks a bit like a Rottweiler and but he's a Roddy
- 54:37Shepherd. He's a Shep Weiler, and he's got
- 54:40the eyebrows and he's black and rust and he's just the sweetest
- 54:44boy ever. He's a sweet.
- 54:46That's a good looking, that's a good looking boy you got there.
- 54:49He's the first time he's been on a podcast.
- 54:52You're a * champ. His name is Champ the last
- 54:54night, I'm sure. So Champ Champ is the man for
- 54:57sure. He's it looks like he's just
- 54:58waking up from a nap there. He is, yes.
- 55:00You know what? I thought he was in the crate
- 55:02for the whole podcast episode and I came out and he's lying on
- 55:05the floor and we still have couches, which is wonderful.
- 55:09That is, I remember, you know, crate training and doing all
- 55:12that stuff with, you know, our dogs.
- 55:14And I spent an entire, the entire month of July in Chicago
- 55:18on my front doorsteps just with a leash and.
- 55:22All right, Duncan, is, is, Are you ready?
- 55:25Let's let's go. And I, I, I took off I think two
- 55:28weeks from work to be like, it was like my PTO for the year was
- 55:31like, OK, I guess we're getting a dog and, and yeah, that.
- 55:34Was I know what you mean, though.
- 55:36They get in that phase where you're like, let's walk and they
- 55:38stare at you. You're like, no, let's do dog
- 55:41things. Does not compute.
- 55:43Yeah, that's what we're that's what we're doing now.
- 55:45But it's wonderful. Oh, thank you for.
- 55:47Kissing, always giving you kisses.
- 55:48Yeah. So this is, you know, no offense
- 55:50to the rest of our conversation, but this is about the best part
- 55:53of the entire show. So I would encourage people go
- 55:55on the YouTube channel. We'll have the video here and
- 55:57you can see Champ and and Joni and yeah, so.
- 56:01We need identity dogs sign. Sign your pets up.
- 56:04Do your pets can join ID Pro too as long as they have credit
- 56:07cards? They're welcome.
- 56:08Well, they have. They have mom and dad's credit
- 56:10cards. That's how Tippy with that
- 56:11works. There you go.
- 56:12Sounds good. Oh, I don't that that wasn't
- 56:14official advice from the ID Pro war chair.
- 56:16Or maybe it was, I don't know. Yeah.
- 56:17You better be careful what we put out there now that you know
- 56:20you have this, the specific mantle and scepter that you are
- 56:22in charge of now. They're just not verified.
- 56:25Verified ID pros that's. OK, I see it all came back to
- 56:28trusts and now we can't do that anymore.
- 56:31OK, All right, well, Joni, I'm going to let you get on with
- 56:35your evening. And Champ, it's great to meet
- 56:37you. Welcome to the identity
- 56:38community, champ. And I guess you as well, Joni,
- 56:42always, always great having conversations with you.
- 56:44I'll have links in our show notes for people to check out.
- 56:46So you know, your LinkedIn profile again, feedback, Joni
- 56:50has said bring it. So let's bring it.
- 56:53Be respectful, obviously, of course, but bring solutions to
- 56:55like, bring those ideas. Like nobody wants to be like,
- 56:58oh, this sucks. OK, great.
- 57:00Like what are your ideas to fix it?
- 57:01Or do you have ways, you know, bring solutions if you can as
- 57:04part of it. I think that's always very
- 57:06helpful to say, OK, hey, here's some ideas on it.
- 57:08So I totally recommend that. And yeah, like and subscribe to
- 57:12all that fun stuff. And Jim and I will keep bringing
- 57:15the episodes as we always do every week.
- 57:17So with that, we'll go ahead and leave it for this week.
- 57:19Thanks everyone for watching and or listening and we'll talk with
- 57:23you all in the next one. Thanks so much.
- 57:25See you. You've been listening to
- 57:29Identity at the Center. We hope you've enjoyed the show.
- 57:33Make sure to like, rate and review, and we'll be back soon.
- 57:37But in the meantime, hit the website at
- 57:39identity@thecenter.com. See you next time on Identity at
- 57:46the Center.