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Episode 209: How bookkeepers can improve client experience with outsourced support
Find out your next step in bookkeeping. Free calls and books. https://bookkeeperssupport.com ----------------------------------------------- In this episode of The Bookkeepers' Podcast, Jo Wood talks to Alice Thompson from Moneypenny about how bookkeepers can benefit from having outsourced support with answering telephone calls and online chat. Alice explains what Moneypenny does and how they offer telephone answering and online chat services to businesses of all sizes. She goes on to discuss the differences between inbound and outbound calls and how having support can help bookkeepers focus…
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