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The Mattering Advantage: John Miles on Fostering Seen and Valued Work Environments
John Miles has identified the mattering gap—a systemic disconnect between our authentic selves and the masks we wear—as the root cause of burnout, disengagement, and organizational dysfunction. This gap originates in childhood through achievement-driven systems that condition our worth on external results, forcing us to suppress our authentic passions and present constructed versions of ourselves to the world. His insight is transformative: burnout, loneliness, and disengagement aren't productivity problems—they're belonging problems rooted in invisibility and inauthenticity.
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