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Can AI Predict Their Next Move? Mapping the Customer Journey
In this episode of the Aspiration Marketing Podcast, I explore the transformative power of AI in mapping the modern customer journey. Gone are the days of static spreadsheets and gut instincts; AI offers a dynamic, real-time approach to understanding consumer behavior. We'll delve into how AI can predict a customer's next move, turning potential missed connections into valuable engagements. Discover the role of AI-powered customer agents, the importance of Answer Engine Optimization (AEO), and the ethical considerations that come with this technology. Join me as we unravel the complexities of…
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