Latest / CEO Daily Brief with Dr. Jessica Kriegel
A Culture of Feedback and Improvement
In today's episode:
Monique Robertson Gunter explains how she helped Wellby Financial build a culture where employees felt their feedback would be heard and implemented.
She took regular feedback meetings, wrote lots of notes, and framed the conversation to create the belief that her follow-up questions came from curiosity, not defensiveness.
By surrendering to collective knowledge and experiences of the workforce, Wellby's leaders were able to build a culture that continually improves. Accountability started from the top-down.
Culture Leaders Daily is a daily, five-minute podcast for CEOs…
The skinny
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