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Latest / Keys To The Shop : Equipping Coffee Shop Leaders

237 : Thoughts on Post-COVID Coffee

There are a ton of opportunities to create resiliency and a better normal through how we approach out our mindset, leadership, staff, business, and customers. As the COVID crisis is still upon us, the question remains, "What happens after this?"

In today's epiodes I am presenting something I presented to the SCA on Post-COVID Coffee and outlining various areas and opportunities we have to improve and come out better than before. Preparation is key and viewing this time as an opportunity is essential.

Some of the things we will cover are:

Vulnerability and trust

Crisis as an amplifier

Building…

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