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Google loses product search share, Phone #s hijacked on Google, Yelp scolds business for soliciting

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Google continues to lose product search market share:

A recent quarterly survey from Jungle Scout indicates that Google and to a lesser extent Amazon are both losing product search market share. Google has lost almost a 7% share on a year over year basis despite massive investments in Product search related tech. Social media, particularly TikTok seems to be the big winner with an almost 6% gain. Does this reflect a growing consumer dissatisfaction with Google (and Amazon) or does it just reflect users default way that they are spending their time?

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