Latest / One on One With a Professional / FAST TRACK TIRES AND SERVICE 10-14-25

Transcript

FAST TRACK TIRES AND SERVICE 10-14-25 · One on One With a Professional

• 0:01
  Speaker 1: Good morning, good morning, good morning, and welcome, welcome, welcome.
• 0:04
  Speaker 1: We got the guys from fast Track in back with
• 0:07
  Speaker 1: us today.
• 0:08
  Speaker 2: Guys. How's it going great?
• 0:10
  Speaker 3: Yeah, doing well, Thank you for having us.
• 0:11
  Speaker 1: Well, you know what, I've been visiting doing some business
• 0:14
  Speaker 1: with you there at your location right through on Frank Phillips.
• 0:17
  Speaker 1: Nice and cozy, but I understand you got a bigger,
• 0:20
  Speaker 1: brand new one coming up here.
• 0:22
  Speaker 3: Yeah.
• 0:22
  Speaker 4: Clay got tired of us having to be so close
• 0:24
  Speaker 4: and behind that little desk, so he decided we were
• 0:26
  Speaker 4: going to grow a little bit. So we have a
• 0:28
  Speaker 4: store coming up on Washington Boulevard, right next to the
• 0:31
  Speaker 4: Water Burger, uh, just south of Walmart. So we're really
• 0:34
  Speaker 4: excited for that, looking.
• 0:35
  Speaker 3: For it to open in the next couple of weeks.
• 0:37
  Speaker 2: Now, how's this going to be different? But other than being.
• 0:40
  Speaker 5: New, So this store is designed for convenience and speed.
• 0:46
  Speaker 5: So that's our goal with every customer is to get
• 0:49
  Speaker 5: him in and out fast to where it's not an
• 0:51
  Speaker 5: inconvenience to get your car serviced, and this whole store
• 0:55
  Speaker 5: is designed around that.
• 0:56
  Speaker 1: Well, this is great, You're already pretty darn fast, thus
• 0:59
  Speaker 1: the name fast Track and your present location. But this
• 1:02
  Speaker 1: is the one that you two had a hand in
• 1:05
  Speaker 1: designing yourselves.
• 1:06
  Speaker 2: Right.
• 1:07
  Speaker 4: Yeah, So Clay and I were part of this since
• 1:09
  Speaker 4: the inception of it.
• 1:10
  Speaker 2: We knew what we wanted to do.
• 1:12
  Speaker 4: We wanted to make it as easy as possible for
• 1:13
  Speaker 4: people to come in and get their vehicle serviced. So
• 1:16
  Speaker 4: this store has a quick loop.
• 1:17
  Speaker 3: And if you're not familiar with that, it's awesome.
• 1:20
  Speaker 4: You want if you don't want to get out of
• 1:21
  Speaker 4: your vehicle, you don't have to if you want to
• 1:23
  Speaker 4: get out, but all.
• 1:24
  Speaker 3: Changes are going to take us about fifteen to twenty minutes.
• 1:27
  Speaker 2: That's it. Wow, I like that. So this is a
• 1:31
  Speaker 2: state of the art.
• 1:32
  Speaker 5: Right is easy peasy. Yeah, There'll be a guy, a
• 1:36
  Speaker 5: guy up top filling the fluids and top and off
• 1:39
  Speaker 5: all and then a guy beneath it. So two people
• 1:41
  Speaker 5: on your car at once. Can't get any better than that.
• 1:44
  Speaker 1: Now, when we get to the business of tires, this
• 1:47
  Speaker 1: is where you guys excel And I got to tell you,
• 1:51
  Speaker 1: with my history of service with you guys.
• 1:54
  Speaker 2: It's been nothing but fast.
• 1:56
  Speaker 1: I don't think I've been in maybe longer than a
• 1:58
  Speaker 1: half hour at twenty minute.
• 2:00
  Speaker 2: Or something like that. And to get a tire repaired
• 2:03
  Speaker 2: or changed.
• 2:04
  Speaker 3: Yeah. Yeah, as much fun as Clay and I are.
• 2:06
  Speaker 4: We understand that nobody wants to come hang out with
• 2:08
  Speaker 4: us for hours and hours while their car gets service.
• 2:10
  Speaker 4: So we really prioritize the speed of service getting people
• 2:13
  Speaker 4: in and out.
• 2:14
  Speaker 3: And that's why, I mean, that's why we put it
• 2:16
  Speaker 3: in our name. We're gonna move quickly for you.
• 2:18
  Speaker 4: We're gonna hustle around and we're gonna make sure you're
• 2:20
  Speaker 4: back on the road quickly.
• 2:22
  Speaker 1: And you know, you guys come from a long line
• 2:24
  Speaker 1: of tire people, not that they're tired, but just tire people.
• 2:29
  Speaker 2: Tell us a little bit about the history.
• 2:31
  Speaker 5: Our grandpa started it all for us thirty five years
• 2:33
  Speaker 5: ago downtown Bartlesville. Our dad's joined him shortly after that,
• 2:37
  Speaker 5: Chuck and Craig, and then we just followed in their footsteps.
• 2:41
  Speaker 3: So we figured out we're not good.
• 2:43
  Speaker 5: At anything else. We really love this business and we
• 2:45
  Speaker 5: love the people. So that's why we're continuing to drive
• 2:49
  Speaker 5: this legacy in Bartlesville.
• 2:51
  Speaker 1: Speaking of the legacy, the times I've been in there,
• 2:54
  Speaker 1: I've had the chance to visit with some previous customers
• 2:58
  Speaker 1: who did business with your elders and uh Boyle boyle boy.
• 3:04
  Speaker 1: Once you make a customer there with these tape filters, uh,
• 3:08
  Speaker 1: it stays.
• 3:09
  Speaker 3: Yeah.
• 3:09
  Speaker 4: We do our best just to make sure everybody knows
• 3:11
  Speaker 4: that we care about them and we truly do value them.
• 3:14
  Speaker 4: And I think that's I mean, that's what the taps
• 3:16
  Speaker 4: have done in Bartlesville for forever, that it's more than
• 3:18
  Speaker 4: just the commodity of getting your tires done or getting
• 3:22
  Speaker 4: your old change. We truly value the people and I
• 3:25
  Speaker 4: think they feel the difference. And that's something Clay and I,
• 3:28
  Speaker 4: you know, we live in Diebay. We want we want
• 3:30
  Speaker 4: people to know we care about them, and that's why
• 3:31
  Speaker 4: we work the way we work.
• 3:33
  Speaker 1: Indeed, you know one thing I kind of got to
• 3:35
  Speaker 1: kick out of everybody seems to be on a first
• 3:37
  Speaker 1: name basis. And you've only been doing fast Track for
• 3:40
  Speaker 1: about a year or so now, right.
• 3:42
  Speaker 5: Oh yeah, yep, yep. Uh, we have a little over
• 3:45
  Speaker 5: a year in August, so coming up on that quick
• 3:48
  Speaker 5: glube in store too, we're getting excited.
• 3:50
  Speaker 2: Well, yeah, I got you got to.
• 3:52
  Speaker 1: You know, there's really a lot to be said about
• 3:54
  Speaker 1: your present location for convenience. It's right there on Frank Phillips.
• 3:58
  Speaker 1: You can't miss it, right across from Pacheetahs right there
• 4:01
  Speaker 1: by slumbers.
• 4:02
  Speaker 2: A and all that area.
• 4:03
  Speaker 1: But now on the one on Washington, where are Union
• 4:06
  Speaker 1: give us some landmark areas?
• 4:08
  Speaker 4: Yeah, so thirteen hundred southeast Washington Boulevard, which obviously doesn't
• 4:12
  Speaker 4: always matter to people. Were right north of Waterburger and
• 4:15
  Speaker 4: south of Aspendental, south of Walmart.
• 4:19
  Speaker 3: I'm saw on that east side of Highway seventy five.
• 4:21
  Speaker 2: There you go.
• 4:22
  Speaker 1: And it's on a little hill too, just a nice
• 4:24
  Speaker 1: littlely inclined there so you can't see it. They were
• 4:28
  Speaker 1: poor an asphalt, I guess the last time I talked
• 4:31
  Speaker 1: to Yeah, how are we doing there?
• 4:33
  Speaker 4: So?
• 4:33
  Speaker 2: Are we getting ready to get open the door?
• 4:35
  Speaker 5: The parking lots done, We're going to be moving in
• 4:37
  Speaker 5: a lot of equipment and tools in this week, so
• 4:41
  Speaker 5: we're hoping to be planning to be open in the
• 4:43
  Speaker 5: next week or two.
• 4:45
  Speaker 2: Wow, that's fast. That is fast. Thus fast track.
• 4:50
  Speaker 1: Once again, it's about speed, it's about convenience, it's about
• 4:54
  Speaker 1: being treated properly.
• 4:55
  Speaker 2: One thing I gotta say is you guys. First of all,
• 4:58
  Speaker 2: you have a great sense of humor.
• 5:00
  Speaker 1: You just hanging around here, we're having fun and everything,
• 5:02
  Speaker 1: But when you come into the store, which you're hearing
• 5:04
  Speaker 1: here on the radio, is the same sense of humor
• 5:07
  Speaker 1: these guys have with their clients. You know, not everybody
• 5:10
  Speaker 1: wants to, you know, be joking around, but I guarantee
• 5:13
  Speaker 1: you you're gonna be in a much better mood by
• 5:16
  Speaker 1: the time that your tire has been serviced or your
• 5:18
  Speaker 1: car has had its oil change, and you're gonna have
• 5:21
  Speaker 1: some very pleasant conversation. It's really just a really good
• 5:25
  Speaker 1: feeling knowing you're being taken care of and the people
• 5:28
  Speaker 1: really have a nice, you know, attitude about it.
• 5:30
  Speaker 2: Some folks, you know, they go to places and all
• 5:32
  Speaker 2: the year is groumble. I don't know how that works.
• 5:35
  Speaker 4: Yeah, it's important for us to build relationships with people,
• 5:38
  Speaker 4: and we're gonna find fun and everything we do when
• 5:41
  Speaker 4: we're interacting with people.
• 5:42
  Speaker 3: We love people. Uh so we're gonna have fun.
• 5:45
  Speaker 4: But also we're working, we're running around and our team
• 5:48
  Speaker 4: we want them to have fun while they're doing it too.
• 5:50
  Speaker 4: And one of the best ways of we've we have
• 5:51
  Speaker 4: found to do that is we're joking. We're going to
• 5:53
  Speaker 4: be having a good time, smiling and laughing.
• 5:55
  Speaker 1: But I tell you what, though, when it comes to
• 5:58
  Speaker 1: putting the boats on the off. It's all serious. It's
• 6:02
  Speaker 1: like doctor and that tire.
• 6:03
  Speaker 5: There's no funny business on the vehicles. So it's purely
• 6:07
  Speaker 5: face to face.
• 6:11
  Speaker 1: It's gonna get done right the first time, and you
• 6:14
  Speaker 1: can guarantee that that's really wonderful.
• 6:17
  Speaker 2: You know.
• 6:18
  Speaker 1: I'm so excited to for you guys because watching the
• 6:21
  Speaker 1: business take off at your present location on Frank Phillips
• 6:25
  Speaker 1: and watching it grow so quickly to the point where
• 6:28
  Speaker 1: you have to expand. I mean, this is truly a
• 6:31
  Speaker 1: Bartlesville story when it comes to business.
• 6:34
  Speaker 3: Yeah, that's awesome.
• 6:34
  Speaker 4: Obviously, we've just had such tremendous support from Bartlesville, and
• 6:38
  Speaker 4: I mean this goes way back obviously, look at what
• 6:41
  Speaker 4: our dads did, started in a little building downtown and
• 6:44
  Speaker 4: then ended up with one on the highway. So it's
• 6:46
  Speaker 4: history repeating itself and we're just thankful for the people
• 6:48
  Speaker 4: of Barswill to continue supporting us.
• 6:50
  Speaker 2: Yeah. I wonder where you guys got that blueprint for success.
• 6:55
  Speaker 5: They made it really easy for us.
• 6:57
  Speaker 2: Do it right the first time. Yeah, give him a
• 6:59
  Speaker 2: fair price.
• 7:00
  Speaker 5: And yeah, work hard and treat people how they want
• 7:03
  Speaker 5: to be treated. And it's very easy.
• 7:06
  Speaker 2: Very easy. And no trick to it.
• 7:08
  Speaker 1: My goodness, say, and you know what, they send people
• 7:10
  Speaker 1: to college to get an NBA to figure that out.
• 7:13
  Speaker 2: You know that.
• 7:13
  Speaker 4: Yeah, our dads were wise beyond their education. I would
• 7:17
  Speaker 4: say they didn't have to go get their NBA. But
• 7:19
  Speaker 4: our grandpa and our dad's knew. We take care of
• 7:22
  Speaker 4: people and we happen to just service their vehicles. So
• 7:25
  Speaker 4: it's a people business. We just happen to work on cars.
• 7:27
  Speaker 1: Now, when it comes to cars and tires, what lines
• 7:29
  Speaker 1: of tires do you carry most everything?
• 7:32
  Speaker 5: Yes, so we can get anything. We really like the Coopers.
• 7:37
  Speaker 5: They've been great for us. They ride great, They've come
• 7:40
  Speaker 5: with a fantastic warranty, so we've been really happy with those.
• 7:43
  Speaker 5: Any tire you buy from us, you'll have ninety days
• 7:47
  Speaker 5: to ride on it and make sure you like it,
• 7:49
  Speaker 5: because we don't want people riding on.
• 7:50
  Speaker 3: Tires for four years that they don't like.
• 7:53
  Speaker 5: So we'll also always fix flats for free. That's where
• 7:57
  Speaker 5: you buy tires here or not.
• 7:58
  Speaker 1: Well, you know, that's when you talk about the Cooper brand.
• 8:02
  Speaker 1: That's something that a lot of people recognize is what
• 8:05
  Speaker 1: they call a tremendous value because you get high quality
• 8:09
  Speaker 1: at a very good price, so you can get in
• 8:11
  Speaker 1: the best of both worlds. But like you said, any
• 8:13
  Speaker 1: preference you got. Now when it comes to well, how
• 8:15
  Speaker 1: are we doing on that with the oil changes, with
• 8:18
  Speaker 1: this big old operation we got coming on here. Do
• 8:21
  Speaker 1: we have synthetics, do we have regulars?
• 8:22
  Speaker 2: What do we got?
• 8:23
  Speaker 4: We've got everything you can imagine. So anything that your
• 8:26
  Speaker 4: vehicle will need or require, even if something special that
• 8:29
  Speaker 4: you want, we've got it. We keep all types of
• 8:32
  Speaker 4: brands and we're able to get them on demand if
• 8:35
  Speaker 4: it's something we don't have, So whatever your preferences, we
• 8:38
  Speaker 4: can take care of all.
• 8:39
  Speaker 1: Right now we're talking here, So two locations. We've got
• 8:43
  Speaker 1: the first one on Frank Phillips Boulevard on the north
• 8:47
  Speaker 1: side of the road, and then you'll be on the
• 8:49
  Speaker 1: east side of Washington Avenue here in Washington Boulevard. In
• 8:55
  Speaker 1: very short order, you say that at the end of this,
• 8:57
  Speaker 1: at the end of the week, we're.
• 8:58
  Speaker 4: Hoping it's probably going to be a couple of weeks out.
• 9:01
  Speaker 3: We're seven to ten days out from Oh.
• 9:03
  Speaker 2: Okay, okay, okay. I'm sitting here thinking.
• 9:08
  Speaker 4: If we're opening in four days, I think Clay and
• 9:10
  Speaker 4: I would probably have to be at the shop this.
• 9:11
  Speaker 2: Morning and there overnight for a few days too. But
• 9:16
  Speaker 2: this is gonna be great. We're gonna have any kind
• 9:18
  Speaker 2: of grand opening deal going on here.
• 9:21
  Speaker 5: We will, so we'll plan on having any grand opening,
• 9:24
  Speaker 5: probably sometime in November, once you get everything, once we
• 9:27
  Speaker 5: get all the camps worked out, yeap, exactly, we'll do.
• 9:30
  Speaker 5: We'll have some big promotions going on, so keep it fly,
• 9:33
  Speaker 5: keep your ears posted for that.
• 9:35
  Speaker 1: Keep it right here in game one we'll have all
• 9:36
  Speaker 1: the details on it. Geez, guys, nothing but success in sunshine?
• 9:40
  Speaker 1: How do you live with yourselves?
• 9:42
  Speaker 3: We're very fortunate. I'll reiterate it again. The people of
• 9:45
  Speaker 3: Barswell have supported.
• 9:46
  Speaker 4: Us tremendously and it's it's just a cool feeling when
• 9:49
  Speaker 4: we first opened, to feel the support of your hometown
• 9:53
  Speaker 4: and all of our friends and family and all the
• 9:55
  Speaker 4: people in Barbswool. It's just been cool and we're super
• 9:58
  Speaker 4: thankful for it.
• 10:00
  Speaker 1: Well, you know, it appears to wear well on you guys.
• 10:02
  Speaker 1: A year and so and some change into the business.
• 10:05
  Speaker 1: You're expanding already and great things are happening. Have you
• 10:09
  Speaker 1: got your team all lined up for the new new place?
• 10:11
  Speaker 1: Are you looking for folks.
• 10:13
  Speaker 3: We do.
• 10:13
  Speaker 5: Yeah, we're we're always looking for good people to come
• 10:17
  Speaker 5: and work with us. We've got a pretty good team
• 10:19
  Speaker 5: lined out that. We're excited. They carry the same culture
• 10:23
  Speaker 5: that we want them to just taking care of people.
• 10:26
  Speaker 3: So we're very excited for that.
• 10:28
  Speaker 2: And people follow you on the Facebook and all that.
• 10:31
  Speaker 5: Absolutely, Facebook, Instagram, give us a follow.
• 10:35
  Speaker 2: We're on there, gat yeah, go on big time.
• 10:39
  Speaker 3: Yeah, we're pretty pretty important.
• 10:41
  Speaker 1: Now do you put specials and stuff on your on
• 10:43
  Speaker 1: your social media?
• 10:44
  Speaker 3: We do? Oh yeah, yeah absolutely all right.
• 10:47
  Speaker 1: Pretty good, very good, guys. Thanks for being with us
• 10:50
  Speaker 1: today on one on one with the pros.
• 10:52
  Speaker 3: Yeah, thank thanks for having us