Latest / Host Planet: Airbnb, Holiday Let, and Vacation Rental Insights / Welcome Hampers = Great Reviews!

Transcript

Welcome Hampers = Great Reviews! · Host Planet: Airbnb, Holiday Let, and Vacation Rental Insights

• 0:00
  Hello and welcome to House Planet Bite Size, the podcast
• 0:03
  brought to you by House Planet and Housefully.
• 0:05
  My name's James Farley, the founder of House Planet, and our
• 0:08
  goal is to share everything you need to know about buying and
• 0:11
  managing short term rentals. Today's guest is Ariana Hudson
• 0:14
  from the Traveler's Pantry and she's got 5 reasons why hosts
• 0:18
  should be providing A hamper for their guests.
• 0:21
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• 0:25
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• 0:28
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• 0:35
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  essential information, ensuring your guests have an
• 0:43
  unforgettable stay while helping you achieve those all important
• 0:46
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• 0:55
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• 1:04
  Ariana, welcome to host Planet Bite Size.
• 1:06
  Thank you so much for joining us.
• 1:07
  You're going to share. Five reasons why hosts should
• 1:10
  provide a welcome hamper for guests so.
• 1:14
  Take it away with reason #1. First of all, the profit we
• 1:20
  They're a convenient small hamper size box containing
• 1:25
  useful store covered essentials. They're high quality items, they
• 1:31
  are all come in handy stay appropriate sizes so these boxes
• 1:36
  can be pre-ordered, promoted ahead of cooking and or you can
• 1:42
  sign up to the affiliate program and you can just sit back and
• 1:45
  and earn profit. It provides A practical and
• 1:48
  unique solution for guests before they come and it's always
• 1:52
  much appreciated. So yeah, if it's advertised on
• 1:55
  the host website, you can just promote it and yeah, earn while
• 2:01
  you earn one when they book. Fantastic.
• 2:03
  Yeah, so. Earn a bit.
• 2:05
  Of extra profit. So reason #2.
• 2:09
  An enhanced guest experience, I would say so it provides the
• 2:12
  perfect touch of convenience for the guests when they arrive.
• 2:16
  It takes away the hassle of driving around lots of shops,
• 2:20
  buying all sorts of things in bulk that will be expensive and
• 2:24
  you'll probably never use again. It makes stay a little bit more
• 2:29
  memorable and it makes people feel cared for when they arrive.
• 2:32
  So it just makes it that that bit more special.
• 2:35
  So you can make all your meals will be half organized.
• 2:39
  You don't have to think about all the little extra bits that
• 2:41
  you may need you. Don't have to think about going
• 2:43
  to the supermarket when you arrive and all those things if
• 2:46
  the if the hamper is there. Absolutely, absolutely.
• 2:49
  And most of the miniatures that you get in the box you can't
• 2:52
  find in the supermarkets anyway, so they're sort of specialized
• 2:56
  items. Fantastic.
• 2:58
  Yeah, so we've got the increase in profits, enhancing the guest
• 3:03
  experience and hopefully leading to those five star reviews, of
• 3:06
  course. So reason #3.
• 3:09
  Is the convenience. I'm going to use the word
• 3:11
  convenience again. The boxes are delivered to
• 3:14
  either the guests before they leave or they can be delivered
• 3:17
  to the property. They're all ready assembled.
• 3:20
  So it's just that one thing less for everybody to think about
• 3:24
  before they before they travel. It saves time, it saves effort.
• 3:28
  And also there are three different boxes currently to
• 3:30
  choose from. So there is a breakfast box.
• 3:33
  So you've got a selection of all sort of different things that
• 3:35
  you could make for breakfast. And there is a family box, a
• 3:39
  Staples box, which has got all your basic essentials in, and
• 3:41
  then a family box, which is essentially just a bigger size
• 3:44
  for a family or sort of four to six people.
• 3:49
  And we're soon to start selling items individually as well.
• 3:52
  So if there's anything in the box that you may not want or
• 3:55
  need, because some people supply coffee, some don't.
• 3:58
  So you could take that out and just put in what you want.
• 4:02
  So yeah, very convenient for for the guests, of course.
• 4:06
  OK, then, Ariana reason #4. It's probably the wastage.
• 4:11
  So you again, I'm just saying about you'd have to buy what you
• 4:17
  would have at home. So it's a big bottle of oil or a
• 4:20
  big bottle of sauce. So it just saves time, it saves
• 4:24
  effort and it's the cost implication as well.
• 4:27
  And you don't have to. You either have to take it home
• 4:30
  if you buy these big bottles or leave it behind, which is also
• 4:33
  such a shame. So yeah, as I said, you can't,
• 4:37
  you can't get most of these in the supermarket anyway.
• 4:39
  So the perfect handy size to use once and then let go.
• 4:45
  OK, Right. Great.
• 4:46
  We are rattling through these. We've got extra profit then
• 4:49
  enhancing the guest experience. It's more convenient, reducing
• 4:54
  the amount of wastage. Final reason.
• 4:57
  It's probably the most important one actually.
• 4:59
  The final one from from my point of view is the health and safety
• 5:02
  perspective because you have less people handling bottles,
• 5:09
  containers, and also when you open things, bottles, packets,
• 5:14
  you don't know how long. Sometimes you find things in
• 5:17
  cupboards where you visit and then you don't know how long
• 5:19
  they've been open, You don't know how safe they are.
• 5:22
  So from a sort of cleaning perspective, you haven't had
• 5:26
  multiple pairs of hands touching all these bottles and
• 5:29
  containers. It lowers the risk of foodborne
• 5:33
  illnesses as well if you're not touching, opening, sharing all
• 5:37
  those things. And it's also much more hygienic
• 5:40
  in smaller spaces. If you don't have a huge cooking
• 5:44
  area, they're obviously only very small.
• 5:48
  So it's just a one use recycle, that's it.
• 5:52
  Well, a couple of uses, depending obviously how many
• 5:54
  people are visiting. Fantastic.
• 5:57
  So tell us a little bit more than about.
• 5:59
  The Travellers Pantry. How you guys got started and
• 6:03
  and? The products.
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  That you. Offer So we, I mean a family of
• 6:08
  all, we all work in the food business and always have worked
• 6:11
  in the food business. So when the kids were young, we
• 6:15
  found travelling abroad quite difficult, quite hard work.
• 6:18
  So ended up travelling around the UK quite a lot, staying in
• 6:22
  sort of self catering cottages, that sort of thing.
• 6:26
  And the biggest challenge we found was was cooking.
• 6:30
  So we had to stay in because we had young children.
• 6:32
  Sometimes if you're just tied, you want to stay in and there
• 6:35
  was always stuff missing. It was always difficult to put
• 6:38
  something together. So through all our contacts in
• 6:42
  the food, well, we've managed to locate miniatures of all our
• 6:47
  favorite items that we would use in the kitchen.
• 6:49
  So we have some, we have a lovely Cotswold, Cotswold Gold,
• 6:53
  rapeseed oil, one of their dressings, Stoke sauces.
• 6:57
  So it has ketchup, Mayo, tartar, all the things you would need in
• 7:01
  really good sizes, not the sort of miniature ones.
• 7:05
  We've got some cereals, we've got jams, we've got cooking
• 7:08
  paste. So really, some really useful
• 7:10
  items in the box. And just tell us how this works
• 7:13
  from a. Host point of view.
• 7:16
  In relation to linking up with you and providing these hampers.
• 7:21
  So we probably through the affiliate programme, I would
• 7:24
  say, or a host could for example, buy a few boxes and put
• 7:31
  them as a, as a gesture of goodwill in, in a cottage or a
• 7:34
  kitchen or, or promote them on the website.
• 7:38
  So the the boxes could be sent direct to a host to put straight
• 7:42
  in the kitchen or if promoted, sent direct to the to the guest.
• 7:47
  Yeah. So there is the option to if you
• 7:49
  like, you can buy these and it's it is a welcome gift or it can
• 7:54
  be something that the. The guest.
• 7:56
  Actually orders themselves you can.
• 7:57
  This can be like an upselling thing.
• 7:59
  Yeah, entirely dependent on how a host would view it.
• 8:03
  So what what they would like to provide or not provide or offer.
• 8:08
  So either way could do it either way.
• 8:11
  Superb. OK then, so just tell us where
• 8:13
  people can find out more information about the Travellers
• 8:15
  Pantry? So probably best to hit our
• 8:18
  website, which is www.thetravellerspantry.co.uk.
• 8:23
  And we're also on Instagram and TikTok where we provide lots of
• 8:27
  recipe ideas as well. So we used the box, we used a
• 8:31
  lot of the items in the box ourselves quite often for making
• 8:36
  all sorts of meals, breakfast, lunches, soups, full full
• 8:40
  dinners, everything. So there's some ideas on there,
• 8:44
  lots of uses. Superb.
• 8:46
  OK then people check out the website and check out the social
• 8:50
  media channels for all the the recipes as well.
• 8:53
  Ariana, thank you so much for joining us and sharing details
• 8:56
  about the Travellers Pantry and about the the boxes.
• 8:59
  Thank you for having me. Great to chat to Ariana Hudson
• 9:02
  there from the Travellers Pantry, all about food hampers
• 9:05
  for holiday rental guests. All right, that's it for today's
• 9:08
  episode. Remember, this series is
• 9:10
  sponsored by House Fully and if you'd like to try their PMS or
• 9:13
  digital guidebook, head to housefully.com.
• 9:16
  For more free education tips and trends from the STR industry,
• 9:20
  visit Houseplanet dot Club where you can sign up for our
• 9:23
  newsletter, listen to our podcasts and download a suite of
• 9:27
  ebooks for hosts and property management managers.
• 9:29
  That's it for today's episode. Until next time, happy hosting.