Latest / Best of LinkedIn: Digital Transformation & Tech / Best of LinkedIn: Artificial Intelligence CW 35/ 36
Transcript
- 0:00Speaker 1: This deep dive is provided by Thomas Allgaier and Frennis, based on the most relevant LinkedIn posts about artificial intelligence in calendar weeks thirty-five and thirty-six.
- 0:10Speaker 1: Frennis supports enterprises with market and competitive intelligence, decoding emerging technologies, customer insights, regulatory shifts, and competitor strategies.
- 0:20Speaker 1: So product teams and strategy leaders don't just react, but shape the future of AI.
- 0:25Speaker 1: Welcome to the deep dive.
- 0:27Speaker 1: Look, if you've been on LinkedIn lately, you know.
- 0:29Speaker 1: It's just... a wash with AI content, an absolute flood.
- 0:33Speaker 0: Oh, completely overwhelming,
- 0:34Speaker 1: yeah.
- 0:34Speaker 1: So our mission today is really to cut through all that noise for you.
- 0:38Speaker 0: Absolutely.
- 0:39Speaker 0: Think of us as, well, your curators.
- 0:41Speaker 0: We've sifted through everything from calendar weeks, thirty-five and thirty-six, to find the really key top artificial intelligence trends seen across LinkedIn.
- 0:50Speaker 1: Distilling it down for you, especially if you're in the ICT and tech industry, giving you those crucial insights.
- 0:55Speaker 1: Exactly.
- 0:55Speaker 0: We want to help you stay ahead of the curve.
- 0:57Speaker 1: We'll be touching on, you know, big strategic shifts.
- 0:59Speaker 1: what these AI agents actually are, the whole governance piece, market feelings, all of it.
- 1:03Speaker 0: It's about helping you shape what's next, not just react to it.
- 1:07Speaker 1: Okay, let's kick things off with theme one, strategy and operating models.
- 1:12Speaker 1: How companies are really having to rethink things at a core level because of AI?
- 1:18Speaker 0: Yeah, it feels like we're past the purely theoretical stage now.
- 1:22Speaker 1: Definitely.
- 1:23Speaker 1: It's getting practical and sometimes painful, right?
- 1:25Speaker 0: Precisely.
- 1:26Speaker 0: And Daniel Paul had a great point on this.
- 1:28Speaker 0: He said, More frameworks won't save your agent.
- 1:31Speaker 0: A clear roadmap
- 1:32Speaker 1: will.
- 1:33Speaker 1: That rings true.
- 1:34Speaker 0: It does, because so many companies, they stumble, they don't know where to start, they jump between things.
- 1:39Speaker 1: And it just leads to chaos.
- 1:41Speaker 0: Total chaos.
- 1:42Speaker 0: And then they give up.
- 1:43Speaker 0: So that clear, strategic approach, it's just non-negotiable now.
- 1:47Speaker 1: Absolutely.
- 1:47Speaker 1: And, you know, Alina Keck shared this, frankly, staggering statistic from MIT.
- 1:52Speaker 1: Oh, yeah.
- 1:53Speaker 1: Ninety-five percent of generative AI projects failing to drive revenue.
- 1:58Speaker 1: ninety-five percent
- 1:59Speaker 0: huge
- 2:00Speaker 1: and often it's because they lead with the tech the shiny object not with a real solid business problem.
- 2:05Speaker 0: you have to ask what are we actually solving here?
- 2:08Speaker 0: first exact which you know connects to what chris kimmel is saying about finding your north star.
- 2:12Speaker 0: before you even think about ai governance policies.
- 2:15Speaker 1: right you need that strategic alignment first otherwise the policies are just floating disconnected precisely and it's changing leadership to isn't it?
- 2:23Speaker 1: matthew?
- 2:24Speaker 1: a mattson had this interesting idea moving from managing people to orchestrating AI systems.
- 2:33Speaker 0: Orchestrating, I like that.
- 2:34Speaker 1: Yeah, it's not about micromanaging.
- 2:36Speaker 1: the AI's choices, but designing the system itself, you know, with ethics, autonomy, intent, build right in.
- 2:42Speaker 0: It's a fundamental shift in what leadership looks like.
- 2:45Speaker 0: And Jens Bucking talked about these frontier firms.
- 2:47Speaker 1: Ah, yes, the frontier firms.
- 2:49Speaker 0: Yes, structured around on-demand intelligence, human AI teams working together, super agile.
- 2:54Speaker 0: He argues this isn't just nice to have anymore.
- 2:57Speaker 1: It's becoming a survival imperative.
- 2:59Speaker 0: That's the phrase he used, survival imperative.
- 3:02Speaker 1: So pulling that all together.
- 3:04Speaker 1: The big takeaway for leaders it seems like it's disciplined investment really tracking the value and Well fundamentally rethinking how work gets done.
- 3:13Speaker 1: Yep
- 3:14Speaker 0: caution against the hype focus on the value.
- 3:16Speaker 1: Okay now Let's get into AI agents.
- 3:20Speaker 1: This is where it gets really interesting.
- 3:21Speaker 1: I think feels like a major leap.
- 3:23Speaker 0: Oh, absolutely.
- 3:24Speaker 0: This is way beyond just simple automation.
- 3:27Speaker 0: Richard Lefebvre defined agentic AI really well.
- 3:30Speaker 1: How do you put it
- 3:32Speaker 0: as systems that can autonomously execute workflows?
- 3:35Speaker 0: crucially correct their own errors and adapt strategies.
- 3:39Speaker 0: He said they act more like a colleague than a calculator.
- 3:42Speaker 1: A colleague, not a calculator.
- 3:43Speaker 1: I like that framing.
- 3:44Speaker 0: Yeah.
- 3:44Speaker 0: And he gave those great examples.
- 3:45Speaker 0: You know, the evolution from Wally, the tireless steward to R-to-D to the problem solver, and then to Jarvis, the sort of strategic augmenter.
- 3:55Speaker 0: It shows that path towards intelligence that really enhances what we can do.
- 3:59Speaker 1: Makes it very tangible.
- 4:00Speaker 1: And these aren't just sci-fi concepts now.
- 4:02Speaker 1: Alex's Cova claimed businesses using these agents, growing twice as fast.
- 4:06Speaker 0: Two times faster, wow.
- 4:08Speaker 0: Yeah.
- 4:08Speaker 1: Siting examples like lead gen agents, sales outreach, content creation, even competitive intelligence.
- 4:14Speaker 1: And they can be built relatively quickly, in weeks, apparently.
- 4:17Speaker 0: So real business value right now.
- 4:18Speaker 1: Exactly.
- 4:19Speaker 1: And Jake Jones added another layer talking about how agents tackle operational friction.
- 4:24Speaker 0: Operational friction, the work between the work.
- 4:27Speaker 0: That's
- 4:27Speaker 1: it.
- 4:28Speaker 1: Triaging requests, gathering info.
- 4:31Speaker 1: All that messy stuff that bogs teams down, not just automating single tasks, but smoothing the whole flow.
- 4:37Speaker 0: Reducing the chaos.
- 4:39Speaker 0: That's huge.
- 4:40Speaker 1: But we need some caution here too.
- 4:43Speaker 1: Sure.
- 4:43Speaker 1: Michael Short pointed out the term AI agent implies agency responsibility.
- 4:48Speaker 0: Yeah, which current tools don't really have.
- 4:50Speaker 0: Human accountability is still absolutely central.
- 4:52Speaker 0: We can't forget that.
- 4:53Speaker 1: Good point.
- 4:54Speaker 1: And Blake Oliver made a useful distinction between like linear AI workflows and true AI agents that have goals and autonomy.
- 5:02Speaker 1: Right,
- 5:02Speaker 0: but he also mentioned their limits, like terrible memories, context window issues.
- 5:07Speaker 0: They're powerful, but not magic.
- 5:09Speaker 1: Still limitations to work around.
- 5:11Speaker 1: For sure.
- 5:12Speaker 1: So this all points towards a pretty massive shift in how we work.
- 5:15Speaker 1: Gustavo Valbuena called it the agentic era.
- 5:18Speaker 0: The agentic era.
- 5:19Speaker 0: makes sense.
- 5:19Speaker 0: And
- 5:19Speaker 1: a lot of Brickner said HR needs to start planning now.
- 5:22Speaker 1: How do you onboard manage, integrate AI agents into the workforce?
- 5:25Speaker 0: Yeah, like hiring a whole new... type of team member almost, fascinating implications for HR.
- 5:30Speaker 0: Okay,
- 5:31Speaker 1: let's pivot slightly.
- 5:32Speaker 1: How is all this AI actually showing up in new products, new platforms, changing how we interact with tech day to day?
- 5:40Speaker 0: Well, one interesting thing was Dan Williams breaking down data bricks, agent bricks.
- 5:44Speaker 1: Agent bricks, okay.
- 5:45Speaker 1: Yeah,
- 5:45Speaker 0: the promises you pointed out your documents and boom, you get a working AI agent.
- 5:49Speaker 0: Pretty cool.
- 5:50Speaker 0: But he noted you need the right setup.
- 5:53Speaker 0: Ah, the catch.
- 5:54Speaker 0: Always a catch needs their unity catalog, that data governance piece and serverless compute.
- 5:59Speaker 0: So specific requirements.
- 6:00Speaker 1: Got it.
- 6:01Speaker 1: And on the creative side, I saw pretty hectic deep dive on Google's nano banana.
- 6:07Speaker 1: Sounds funny.
- 6:08Speaker 1: but looks
- 6:08Speaker 0: powerful.
- 6:09Speaker 0: Banana banana, tell me more.
- 6:11Speaker 1: It's an image editing model.
- 6:12Speaker 1: Does things like identity preservation, prompt to pixel pipeline.
- 6:16Speaker 1: It really seems like the future for creative work, making complex editing much more intuitive.
- 6:20Speaker 1: Very cool.
- 6:21Speaker 1: And Elliot Boreffa had some good advice too saying, great AI content isn't magic.
- 6:26Speaker 1: It's about high quality training data, good references, getting beyond just generic stuff.
- 6:30Speaker 0: Quality in, quality out, still applies.
- 6:33Speaker 1: Absolutely.
- 6:34Speaker 0: And speaking of interaction changes, Robert Stupak had this pretty provocative take on search.
- 6:41Speaker 1: Oh, yeah.
- 6:41Speaker 0: He sees us moving from SEO, you know, search engine optimization to Genio, generative engine optimization.
- 6:48Speaker 1: Genio, okay.
- 6:49Speaker 0: And shifting from browsing websites to a gentic commerce.
- 6:52Speaker 0: He even floated the idea that AI overviews in chat could mean, well, the end of websites.
- 6:59Speaker 0: Whoa.
- 7:00Speaker 1: The end of websites.
- 7:01Speaker 1: That is bold.
- 7:02Speaker 0: It's a big thought, right?
- 7:03Speaker 0: It changes how we access everything online.
- 7:05Speaker 1: Definitely food for thought.
- 7:07Speaker 1: And more practically.
- 7:08Speaker 1: Martin Crowley had a guide on picking AI video tools like Google, VO-II, Sora, Runway.
- 7:14Speaker 1: Yeah,
- 7:14Speaker 0: based on quality, speed, what you need it for.
- 7:16Speaker 0: His point was, don't just stick to one.
- 7:18Speaker 1: Makes sense.
- 7:18Speaker 1: And Rachelle Schmerzel talked about using our retrieval augmented generation.
- 7:22Speaker 0: Ah, REG, combining generative AI with real-time data.
- 7:26Speaker 1: Exactly.
- 7:26Speaker 1: For virtual agents and contact centers.
- 7:29Speaker 1: Making them way more accurate by pulling in live business info.
- 7:32Speaker 0: Super useful application.
- 7:33Speaker 1: Okay, let's zoom out a bit now.
- 7:35Speaker 1: Look at the bigger picture.
- 7:37Speaker 1: The partnerships, the ecosystem moves, what's happening regionally.
- 7:40Speaker 0: Yeah, there's some significant moves there.
- 7:42Speaker 0: Mark Calder had reported on Broadcom partnering with OpenAI.
- 7:45Speaker 1: To design AI accelerator chips, right?
- 7:47Speaker 0: Exactly.
- 7:48Speaker 0: That's a big deal.
- 7:49Speaker 0: Puts them right in the ring within video, basically.
- 7:53Speaker 0: Shows hardware is becoming this co-developed thing.
- 7:55Speaker 1: Interesting.
- 7:56Speaker 1: And in fintech.
- 7:57Speaker 1: Oh.
- 7:58Speaker 1: Seemed like a lot going on.
- 7:59Speaker 1: Oh,
- 7:59Speaker 0: yeah.
- 8:00Speaker 0: Linus Biliunas and Simon Taylor flagged a bunch of stuff.
- 8:04Speaker 0: AI powered digital banks like Right Bank, New Bank Expanding, Gemini's new XRP card.
- 8:10Speaker 1: And Visa dropping its agentic commerce APIs, which was notable.
- 8:14Speaker 1: Right.
- 8:15Speaker 0: Shows how fast things are moving and shifting in finance tech.
- 8:18Speaker 0: Definitely.
- 8:18Speaker 0: And connecting that globally, Dr.
- 8:20Speaker 0: Stefan Samble highlighted what's happening in Europe, specifically the IPAI project in Germany.
- 8:25Speaker 0: The
- 8:26Speaker 1: Dieter Schwartz Foundation thing.
- 8:27Speaker 0: That's the one in Heilbronn.
- 8:29Speaker 0: being called Europe's most ambitious supplied AI project.
- 8:32Speaker 0: Really trying to bridge research and actual application.
- 8:35Speaker 0: Plus
- 8:35Speaker 1: they just launched Jupiter, right?
- 8:37Speaker 1: Europe's fastest supercomputer.
- 8:39Speaker 0: Yep.
- 8:39Speaker 0: So real push for, you know, European AI capability and maybe sovereignty.
- 8:44Speaker 0: And
- 8:45Speaker 1: it's not just business and research.
- 8:46Speaker 1: AI is expanding into defense too.
- 8:48Speaker 1: Yuri Jackson have mentioned a Finnish company, Kelu.
- 8:51Speaker 0: With the autonomous hydrogen airship.
- 8:53Speaker 0: Yeah, participating in a NATO exercise.
- 8:55Speaker 1: Shows AI's reach.
- 8:57Speaker 1: and Borigurr appointed to the Smart AI twenty-twenty-five event, focusing purely on industrial AI, cognitive robotics, smart manufacturing.
- 9:06Speaker 0: So the ecosystem is really branching out everywhere, every sector.
- 9:09Speaker 1: So, okay, let's bring it back down to Earth.
- 9:12Speaker 1: What does this all mean for day-to-day operations?
- 9:14Speaker 1: Let's dive into some real-world adoption examples.
- 9:17Speaker 1: Use cases.
- 9:17Speaker 0: Yeah, good idea.
- 9:19Speaker 0: Shri Elaprolou shared a fantastic AI for good example from Buenos Aires.
- 9:23Speaker 1: Boti, their city assistant.
- 9:24Speaker 0: Exactly.
- 9:25Speaker 0: Using a gentic AI land graph, Amazon Bedrock to handle millions of citizen conversations a month.
- 9:30Speaker 0: accurate culturally relevant responses.
- 9:33Speaker 0: Really impressive stuff.
- 9:34Speaker 1: That is impactful.
- 9:35Speaker 1: Oh.
- 9:35Speaker 1: And maybe closer to home for some listeners, Varun Rana, noted the New York subway is adopting agentic AI.
- 9:41Speaker 0: For efficiency, yeah.
- 9:42Speaker 0: He had that funny line.
- 9:43Speaker 1: MTA, but the A stands for agentic.
- 9:45Speaker 1: Yeah.
- 9:46Speaker 1: It shows even, you know, traditional public infrastructure is getting on board.
- 9:49Speaker 0: Definitely.
- 9:50Speaker 0: And in banking, Vidya Vargavan wrote about using AI for frictionless, personalized services.
- 9:56Speaker 0: She mentioned a FAST framework.
- 9:58Speaker 1: Frictionless?
- 9:59Speaker 1: adaptive, secure, transparent.
- 10:02Speaker 0: That's it!
- 10:03Speaker 0: Moving towards proactive guidance, not just transactions.
- 10:06Speaker 1: And healthcare.
- 10:06Speaker 1: Wow, lots happening there.
- 10:08Speaker 0: Seems like it.
- 10:09Speaker 1: Dr.
- 10:09Speaker 1: Joachim H. shared how InfectoFarm built generative AI in-house.
- 10:15Speaker 1: Proving pharma can do it themselves.
- 10:17Speaker 1: Robert Perl highlighted how AI tools are empowering patients, changing that doctor-patient dynamic.
- 10:23Speaker 1: Making
- 10:23Speaker 0: it more collaborative.
- 10:24Speaker 0: Yeah.
- 10:25Speaker 1: And John Baker had this really counterintuitive finding.
- 10:28Speaker 1: healthcare workers who embrace the paradoxes around AI.
- 10:31Speaker 1: They actually adopt it more and are happier with it.
- 10:33Speaker 0: Interesting psychological angle there.
- 10:35Speaker 0: Isn't
- 10:35Speaker 1: it?
- 10:36Speaker 1: And maybe the biggest news.
- 10:38Speaker 1: Ravichandran Subya reported Russia is starting human trials for an AI made cancer vaccine.
- 10:42Speaker 1: A
- 10:42Speaker 0: cancer vaccine designed by AI.
- 10:45Speaker 0: That's potentially revolutionary.
- 10:46Speaker 0: It's truly
- 10:47Speaker 1: groundbreaking if it pans out.
- 10:49Speaker 0: And let's not forget HR.
- 10:50Speaker 0: Some year Pinocchalapatti's podcast was asking big questions.
- 10:55Speaker 0: How will agents change recruitment?
- 10:57Speaker 0: Rejecting candidates.
- 10:59Speaker 0: Predicting quits.
- 11:01Speaker 0: What is the recruiter of twenty thirty?
- 11:03Speaker 1: Yeah, HR seems ripe for this agentic shift.
- 11:06Speaker 1: But despite all these amazing examples, Martinez Nicolaeva threw a bit of cold water on things.
- 11:11Speaker 1: He's skeptical about the high adoption rates we hear about.
- 11:14Speaker 1: Oh, why is that?
- 11:15Speaker 1: He thinks many businesses are just scratching the surface.
- 11:18Speaker 1: You know, using AI for basic search, summarizing, not really embedding it deeply.
- 11:24Speaker 0: So the real potential is still untapped.
- 11:26Speaker 1: That's his view.
- 11:27Speaker 1: He thinks the big gains will come from fusion with other tech making AI almost invisible in the stack.
- 11:32Speaker 1: Yeah, got a ways to go
- 11:33Speaker 0: make sense.
- 11:34Speaker 0: There's hype and then there's deep integration.
- 11:36Speaker 1: right which brings us neatly to Governance legal policy.
- 11:41Speaker 1: This is where the conversation about responsibility really heats up the guardrails.
- 11:45Speaker 1: Absolutely
- 11:45Speaker 0: crucial.
- 11:46Speaker 0: And the big one here, mentioned by both Dr.
- 11:48Speaker 0: Nils Rower and Mirot Dermis, is the EU AI
- 11:51Speaker 1: Act.
- 11:51Speaker 1: Because of its global reach.
- 11:53Speaker 1: Right.
- 11:53Speaker 0: Exactly.
- 11:54Speaker 0: Its extraterritorial effect means businesses pretty much everywhere need to pay attention.
- 11:59Speaker 0: It's becoming the benchmark, the de facto global standard.
- 12:03Speaker 1: Huge implications for compliance worldwide.
- 12:05Speaker 0: Definitely.
- 12:06Speaker 0: And underpinning all that, Michael Charles Borelli stressed the need for solid data governance and record keeping.
- 12:12Speaker 1: Audit-ready AI programs.
- 12:13Speaker 0: Yeah.
- 12:14Speaker 0: You need that traceability.
- 12:16Speaker 0: Proof the system does what you say it does and behaves ethically.
- 12:19Speaker 1: Can't just let it run wild.
- 12:21Speaker 0: No way!
- 12:22Speaker 0: Which ties into copyright too.
- 12:23Speaker 0: Dr.
- 12:24Speaker 0: Barry Scannell reported on that massive anthropic settlement.
- 12:27Speaker 1: A one point five billion dollar one?
- 12:29Speaker 1: for using pirated books.
- 12:31Speaker 0: That's the one.
- 12:31Speaker 0: It basically put a concrete price on creative works used for training AI, signals a big shift towards structured licensing, pay upfront, basically.
- 12:39Speaker 1: Shipper than court.
- 12:40Speaker 1: Yeah.
- 12:40Speaker 1: Pretty
- 12:40Speaker 0: much.
- 12:41Speaker 0: And Jan Bernordeman noted that AIPPI, the Intellectual Property Association, is looking at global rules for AI and copyright, harmonization, fair pay for creators.
- 12:50Speaker 0: Important
- 12:50Speaker 1: work.
- 12:51Speaker 1: And beyond legal, Matthew Kay introduced his AI standards prompt map.
- 12:56Speaker 0: Integrating AI with global standards like ISO.
- 12:58Speaker 1: Yeah, for HR, IT, finance, making sure AI outputs are compliant, repeatable, scalable, building operational excellence.
- 13:07Speaker 0: Smart.
- 13:08Speaker 0: Ties it back to existing best practices.
- 13:09Speaker 1: And Giuseppe Stigliano had that wonderful analogy.
- 13:12Speaker 1: Raise AI like you would raise a child.
- 13:15Speaker 0: Meaning.
- 13:16Speaker 1: Meaning that early guidance values, mindset, attitude is critical for its ethical development, socially, politically, economically.
- 13:24Speaker 1: How we shape it now matters immensely.
- 13:27Speaker 0: Profound point.
- 13:28Speaker 0: It needs ethical foundations from the start.
- 13:30Speaker 1: Exactly.
- 13:31Speaker 1: So, okay, let's get into those foundations.
- 13:32Speaker 1: Data, infrastructure, MLO memes, the plumbing behind it all.
- 13:37Speaker 0: The unsung heroes, yeah.
- 13:39Speaker 0: And Ellie Gareffa's point comes back here.
- 13:41Speaker 0: Good AI content.
- 13:43Speaker 0: It's all about the training data, the references.
- 13:45Speaker 1: And retrieval data labeling.
- 13:46Speaker 1: You need that infrastructure at scale.
- 13:47Speaker 0: You do.
- 13:48Speaker 0: But Damian Millay added a really crucial nuance.
- 13:51Speaker 0: Improving AI results isn't just about better models or cleaner data.
- 13:55Speaker 0: What else
- 13:55Speaker 1: then?
- 13:55Speaker 0: It's often about refining the process, the human-AI interaction, the guardrails.
- 14:00Speaker 0: He shared an example where a big mistake was caught because the process failed safe, not because the model was perfect.
- 14:05Speaker 1: That's powerful.
- 14:06Speaker 1: Process over perfection.
- 14:08Speaker 0: Right.
- 14:08Speaker 0: And architecturally, Dr.
- 14:09Speaker 0: Sebastian Ronecki suggested we ditch the old AI onion model.
- 14:13Speaker 1: For something more practical.
- 14:14Speaker 1: Yeah.
- 14:15Speaker 0: He proposed two modes.
- 14:16Speaker 0: machine learning mode, optimizing specific outcomes from structured data, and AI mode, developing broad capabilities for unstructured stuff.
- 14:24Speaker 0: Helps make smarter investment and design choices.
- 14:27Speaker 1: More practical for building things out.
- 14:28Speaker 1: Definitely.
- 14:29Speaker 0: And we saw advanced infrastructure in action with Prem Narina's demo.
- 14:33Speaker 1: Use the Grock LPUs, those super fast chips.
- 14:36Speaker 0: Yeah, with Humane and Katonic AI.
- 14:38Speaker 0: real-time workflow automation.
- 14:40Speaker 0: Turning conversations straight into JIRA tickets, he said, intent is now programmable.
- 14:45Speaker 1: Wow, shows that seamless integration.
- 14:47Speaker 0: Exactly.
- 14:48Speaker 1: So it really underscores that robust infrastructure choices aren't just about speed.
- 14:53Speaker 1: They're fundamental for performance, security, compliance,
- 14:58Speaker 0: all of it.
- 14:58Speaker 0: And as Shalini Rao pointed out, you need that AI-ready data and governance baked in right from the start.
- 15:04Speaker 0: Okay,
- 15:04Speaker 1: let's shift gears one last time to the human element.
- 15:07Speaker 1: workforce, skills, leadership.
- 15:09Speaker 1: How is AI reshaping all of that?
- 15:11Speaker 0: Well, leadership is definitely changing.
- 15:14Speaker 0: Frederick De Bruyck was clear.
- 15:15Speaker 0: AI and leadership is non-negotiable
- 15:17Speaker 1: now.
- 15:17Speaker 1: Non-negotiable.
- 15:18Speaker 1: Yeah.
- 15:19Speaker 0: Leaders need that blend of empathy and smart data insights to stay relevant.
- 15:23Speaker 0: It's about building trust, not just, you know, ticking AI boxes.
- 15:26Speaker 1: Right.
- 15:27Speaker 1: And Gustavo Valbuena added that AI isn't just a side topic in leadership discussions anymore.
- 15:32Speaker 0: It's central.
- 15:32Speaker 1: Integral.
- 15:33Speaker 1: Focusing on maximizing benefits for everyone, the organization and the employees.
- 15:38Speaker 1: Support, productivity, better experience.
- 15:41Speaker 0: That's a positive framing.
- 15:42Speaker 1: It is.
- 15:43Speaker 1: And HR's role here is just massive.
- 15:46Speaker 1: Alana Brickner, drawing on Service Now's playbook, talked about HR becoming AI enablers.
- 15:51Speaker 0: AI enablers meaning.
- 15:52Speaker 1: Reinvesting the time AI frees up, building a culture of transparency, tackling that huge skills agenda.
- 15:57Speaker 1: A skills
- 15:57Speaker 0: gap is huge, right?
- 15:59Speaker 0: What was the stats?
- 16:00Speaker 1: Sixty percent of workers needing reskilling by twenty thirty.
- 16:03Speaker 1: Sixty percent.
- 16:04Speaker 0: Oh, that's urgent.
- 16:05Speaker 0: Extremely.
- 16:06Speaker 1: And David Green curated resources on actually deploying AI in HR, reinventing performance management for this new reality.
- 16:14Speaker 0: Of course, this inevitably brings up job displacement concerns.
- 16:17Speaker 0: Felicity Menzies raised a really interesting point about entry-level roles.
- 16:21Speaker 1: What was your concern?
- 16:22Speaker 0: That AI displacing those roles threatens the whole talent pipeline.
- 16:27Speaker 0: You lose that foundational learning ground.
- 16:29Speaker 0: It creates a delayed feedback problem.
- 16:31Speaker 0: efficiency now, but knowledge gaps later.
- 16:34Speaker 1: That's a really thoughtful point.
- 16:35Speaker 1: The long-term impact.
- 16:36Speaker 0: Yeah.
- 16:37Speaker 0: On the flip side... Pascal Burnett and Joanna Masijuska argued AI should take the mundane tasks.
- 16:42Speaker 1: To free us up from more creative work.
- 16:44Speaker 1: Exactly.
- 16:45Speaker 0: But they also warned about AI obesity.
- 16:48Speaker 0: Getting lazy and letting the AI do everything.
- 16:51Speaker 0: Huh.
- 16:51Speaker 1: AI obesity.
- 16:52Speaker 1: Need to watch out for that.
- 16:53Speaker 0: We do.
- 16:54Speaker 0: And Tim Evans talked about AI in education.
- 16:57Speaker 0: Going beyond just summarizing text, using it with things like Bloom's taxonomy for deeper transformative learning.
- 17:02Speaker 1: Empowering educators and students, not just automating tasks.
- 17:06Speaker 0: Precisely.
- 17:07Speaker 1: And the whole human-AI relationship is still unfolding.
- 17:10Speaker 1: Bernard Morris chat with Ameca, the humanoid robot.
- 17:13Speaker 0: Yeah, raise those big questions.
- 17:14Speaker 0: Is it authentic connection or just assistance?
- 17:18Speaker 0: What are the ethics as they become part of daily life?
- 17:21Speaker 1: Deep questions.
- 17:22Speaker 1: But Georgina Morris had a more grounded hot take.
- 17:25Speaker 1: Oh, yeah.
- 17:25Speaker 1: She argued, AI won't replace us soon because it lacks true creativity.
- 17:30Speaker 1: It relies on past data, human curiosity, specialized insight.
- 17:35Speaker 1: that's still irreplaceable.
- 17:36Speaker 0: A good reminder of unique human value.
- 17:38Speaker 1: Definitely.
- 17:40Speaker 1: Okay, let's wrap up the insights by looking at the market.
- 17:42Speaker 1: Sentiment, investment, what's the vibe out there?
- 17:45Speaker 0: Well, James Gosling and Eric Vesto both kind of sounded a cautionary note, drawing parallels to past tech bubbles like VR.
- 17:53Speaker 1: Seeing the hype is ahead of reality.
- 17:54Speaker 0: Pretty much.
- 17:55Speaker 0: They acknowledged AI tech is valuable, but the hype, way ahead of sensible outcomes, lots of startups they weren't, are probably doomed to lose.
- 18:04Speaker 0: It is.
- 18:05Speaker 0: And Dr.
- 18:06Speaker 0: Jeffrey Funk echoed that, comparing the spending on AI talent, those huge salaries to the dot-com era.
- 18:11Speaker 1: Questioning the actual commercial return.
- 18:13Speaker 1: Yeah,
- 18:14Speaker 0: from G-Wiz technology that can't be trusted, as he put it.
- 18:17Speaker 0: But Craig Skroggy offered a bit more balance.
- 18:20Speaker 0: He observed that AI hype and AI reality can coexist.
- 18:25Speaker 0: Quoting Altman and Gates, we overestimate the short-term, underestimate the long-term, his advice, long-term discipline in investing.
- 18:33Speaker 1: Makes sense.
- 18:34Speaker 1: Don't get swept away, but don't ignore the potential either.
- 18:36Speaker 0: Exactly.
- 18:37Speaker 0: And in this whole environment, Cassie Kozierkoff asked that killer leadership question about accountability.
- 18:42Speaker 1: When you build on foundation models you didn't create.
- 18:44Speaker 0: Right.
- 18:44Speaker 0: Who's accountable for the outputs?
- 18:46Speaker 0: Her answer.
- 18:47Speaker 0: The leaders deploying the AI.
- 18:49Speaker 0: you can't outsource all accountability.
- 18:51Speaker 0: That's
- 18:51Speaker 1: a crucial takeaway.
- 18:52Speaker 1: The buck stops with the Deployer.
- 18:54Speaker 2: If you enjoyed this deep dive, new deep dives drop every two weeks.
- 18:57Speaker 2: Also check out our other editions on ICT and tech, digital products and services, cloud and sustainability and green ICT.
- 19:03Speaker 2: So as we've kind of journeyed through this incredible AI momentum, I mean, from self-correcting agents, managing workflows all the way to potentially an AI made cancer vaccine.
- 19:14Speaker 2: It feels like one question really stands out for everyone, shaping this future.
- 19:17Speaker 2: Are we, you know, actively designing the guardrails, the ethical foundations for these incredibly powerful systems, or are we just sort of reacting?
- 19:26Speaker 2: Reacting to how fast they're evolving and just, well, trusting they'll grow upright all on their own.
- 19:30Speaker 2: Something to think about.
- 19:31Speaker 2: Thank you for joining us for this deep dive into the latest AI insights.
- 19:35Speaker 2: Make sure you subscribe so you don't miss our next deep dive and continue shaping the future with us.