Latest / Remodelers On The Rise
Building a High End Client Experience
High end remodeling and high end landscaping have more in common than most people realize.
Kyle sits down with Jeffrey Scott of Jeffrey Scott Consulting to unpack the similarities between successful design-build remodelers and top landscape companies. They talk about emotionally invested clients, protecting margins, managing high expectations, building trust, handling handoffs between sales and production, and why scaling an “artisanal” business is harder than most owners expect.
There are a lot of practical takeaways in this one for remodelers looking to improve client experience, tighten…
The skinny
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