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Canva - The Feedback Tool With a Key to the CRM, and the Regulator That Went First
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A catch-up episode, recorded after the fact; developments after 23 September are flagged.
Canva's own platform wasn't breached, but enterprise customer contact details and contract documents were exposed through Canny, a customer-feedback tool Canva had connected to its Salesforce CRM.
Timeline. 28 August: Canny tells another customer, VRChat, that an unauthorised party accessed one of its internal systems; VRChat says forensics found no further activity after that date. 29 August: Canny…
The skinny
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