Latest / The Inspired Stories Podcast / Breaking Dementia Stigma: Maley Hunt's Innovative Approach to Senior Care Leadership
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast,
- 0:08where leaders share their experiences so we can learn from
- 0:11their successes and be inspired by how they've overcome
- 0:14adversity. My name is Anthony Codaspodi,
- 0:17and today's guest is Maely Hunt. She serves as the Chief
- 0:21Operating Officer and Residential Services
- 0:24Administrator at Livewell, a not-for-profit agency committed
- 0:28to providing high quality services for individuals living
- 0:31with dementia. Founded in 1992, Livewell offers
- 0:36assisted living, skilled nursing care, and Wellness programs
- 0:40designed to support people and their caregivers, all while
- 0:44working to reduce the stigma surrounding dementia.
- 0:47Melee leads a team of over 240 employees, creating dementia
- 0:52positive communities and guiding care for those living with
- 0:55cognitive changes. She holds a Master of Health
- 0:59Administration from The George Washington University and is a
- 1:02licensed nursing home administrator in Connecticut.
- 1:06With a background in long term care leadership and a passion
- 1:09for HealthEquity, Melee has focused her career on
- 1:12destigmatizing aging and improving dementia care.
- 1:17And we're going to learn why I've been wrong in using the
- 1:20term memory care. Now, before we get into all that
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- 2:05All right, back to our guest today, the COO and Administrator
- 2:09of Livewell, Maely Hunt. Thanks for making the time to
- 2:11Share your story today. Absolutely.
- 2:13Thank you for having me, Anthony.
- 2:16OK. So mainly before we talk about
- 2:18how you got your start at Livewell, specifically what
- 2:22first drew you into the senior care industry in the first
- 2:25place? Sure.
- 2:27I think like a lot of people in their careers, there's a piece
- 2:30of intentionality and then there's a piece of kind of
- 2:33stumbling into it. And so when I was in college, I
- 2:39was exploring the field of healthcare and I was trying to
- 2:43figure out what was next for me. I realized that being a
- 2:46practitioner was, was not my bandwagon.
- 2:49Being a nurse or doctor, they are very important careers and,
- 2:53and they were not synergistic with my strengths.
- 2:56But when I took a Health Administration class one day, I
- 2:59realized there's a whole number side to healthcare that growing
- 3:02up, you don't consume because you're not paying the bill,
- 3:05you're not thinking about the insurance or whatever challenges
- 3:09might face between you getting you and getting the healthcare
- 3:12that you need. And so as I'm sitting in this
- 3:14class, I had a light bulb moment and then I started to look for
- 3:17internships. And finding an internship in
- 3:21Health Administration can be pretty challenging, especially
- 3:24if you're an undergraduate. A lot of them are for people
- 3:28that are in master's programs or connected with universities that
- 3:33have fellowships. And so I, I looked around quite
- 3:36a bit and my mom kept telling me my friend Trish works in a
- 3:41nursing home. You should totally call Trish
- 3:44and and get an internship. And I was very determined at the
- 3:47ripe wise age of 20 to say I don't need my parents help to
- 3:51get a job. That's not how the world works.
- 3:54Believe it or not, I come to realize network or no work is
- 3:57absolutely the way to get a job. But Long story short, I'm in a
- 4:03grocery store and Trish calls me and she says, come work for me
- 4:05this summer. I'll, I'll change your mind on
- 4:07nursing homes and believe it or not, I walked in that first day
- 4:11and I came across a vibrant community where people lived,
- 4:15worked and visited and I came across some of the most
- 4:19dedicated leaders. And it was a woman dominated
- 4:24field in getting to meet people from leading age from
- 4:28Connecticut Central networking and, and different pieces like
- 4:34that. And so from that first summer, I
- 4:37stayed in senior care for all of my internship opportunities and
- 4:41got a certificate in long term care as part of my masters, All
- 4:44from somebody taking a chance on me when when I was starting out
- 4:48and deciding to change my mind on what it could look like
- 4:51inside of a nursing home. Yeah, I appreciate that story.
- 4:54And I had to laugh, particularly at the network or no work
- 4:58statement. I went through something similar
- 5:00in high school. First time I wanted to get a
- 5:02job. My dad, my grandfather, you
- 5:05know, I had a lot of friends in the community and hey, we could
- 5:08help you out. No, no, no.
- 5:09I'm going to do this on my own. You know, I'm 15 years old.
- 5:12I don't have a resume. Like why?
- 5:13You know, take, take the hell. You do and it has like dog
- 5:16walking on it like. So I ended up getting a job at a
- 5:21fast food restaurant on my own, feeling very proud of it.
- 5:25Show up the first day at work and the general manager calls me
- 5:28back 'cause she recognizes my last name.
- 5:30My dad was her dentist. Her and my grandmother used to
- 5:34work together as seamstresses. And so I got more hours, I got
- 5:40more shift work right away just because of that.
- 5:44And it was like, here it was, I was trying to run away from the
- 5:46thing and it was there all along.
- 5:48I should have just, you know, taken the easy path.
- 5:50So, and it sounds like something kind of similar for you.
- 5:52Well, and I don't think it's necessarily the easy path.
- 5:55I think it's you have to have that rapport and those
- 5:57relationships and be courageous to step into them.
- 5:59And I think the more than we can lend a hand to the next people
- 6:03and be that person when the tides are turned is so, so
- 6:06important and something I try to keep doing and keep remembering
- 6:10Trish when I think of students sending me emails and things
- 6:14like that. Very good.
- 6:16You kind of remember how somebody you know paid it
- 6:18forward to you, helped you out at a time where it would have
- 6:20been tough for somebody in your position to really get an
- 6:22internship and now you're able to return that favor to other
- 6:26young up and coming professionals.
- 6:30So Mail, you actually started at Livewell about five years ago,
- 6:36which aligns with the start of COVID, a particularly
- 6:41challenging time for everybody, but really in senior care.
- 6:46What motivated this career change during such a turbulent
- 6:50time? I think we're on a theme here,
- 6:54Anthony, because networking definitely comes back into play
- 6:57on this one. I was working as an executive
- 7:00director of an assisted living when COVID started and in the
- 7:05spring and around March and I was a part of Hartford
- 7:07Healthcare, which I was very lucky to be a part of such an
- 7:10organization with such resources during during the pandemic, they
- 7:14were helping set up the field clinics.
- 7:16They were ahead on the testing, different things like that.
- 7:19And so working there, I had an, A nice kind of bubble of
- 7:24resources and I was really fortunate in that piece.
- 7:28However, COVID was still will still hitting hard all of our
- 7:31communities. And we were having daily calls
- 7:35seven days a week about what the status was, who was positive,
- 7:39what the spread was like, how different areas of the health
- 7:42system could help one another. And so things, things were
- 7:46moving along in a certain fashion and I had my, my
- 7:52personal life, I was engaged that year and was planning to
- 7:56get married in, in June of 2020, a great time to get married.
- 8:02And so my, my husband and I end up eloping because we didn't
- 8:06want to have the wedding without my parents there and, and things
- 8:09like that. And so the day after my wedding,
- 8:13I get a phone call from Livewell and from a coworker that I had
- 8:17known from a previous role saying, what are you up to?
- 8:21Are you busy? And it's kind of funny to be
- 8:23able to say, well, I'm at work and I got married yesterday.
- 8:28And so I'm talking to Heidi, whom I still work with.
- 8:31And she said, well, we're looking for a chief operating
- 8:33officer, would you be interested?
- 8:35And so I wasn't looking. I was very satisfied where I was
- 8:38at. And however, when somebody calls
- 8:41with something interesting like that, especially early in your
- 8:44career and thinking maybe I do need to try something different
- 8:47and get more experiences, I said, why not?
- 8:50So in addition to to getting married and having my instant
- 8:55family, I also started interviewing for this position
- 8:59remotely and then had an in person interview during COVID,
- 9:03which was was funny if you had seen it, because we did most of
- 9:07it outside. So that we had the privilege
- 9:09that I didn't have to wear a mask, even though everybody else
- 9:11was wearing a mask. And The funny thing was Fast
- 9:16forward about 2 1/2 years after I've worked for a live well, we
- 9:20finally stopped wearing masks every day.
- 9:22And I think that's important for people to recognize is that in
- 9:24nursing homes, people got really excited that COVID was over.
- 9:29It was not over for so many people.
- 9:31And it was really hard for us to to see that in the community and
- 9:35then not have that support all the time on why we were still
- 9:38doing that. But finishing the second-half of
- 9:41someone's face with a mask, I had to relearn so many people's
- 9:46names because you finish their chin in in your imagination, and
- 9:51then everybody takes their masks off and you get to see their
- 9:53beautiful smiles. And it was just, it was like
- 9:57getting to come home again to another new community.
- 10:00But definitely a tumultuous change during a tumultuous time.
- 10:03The the mask thing I have, I have to laugh at that because
- 10:05it's so true. My youngest, my oldest son
- 10:08started kindergarten at a school.
- 10:09And so there was drop off. You know, we get to, you know,
- 10:13see the teachers from afar, but right only from here up.
- 10:16And you've got an idea in your mind and you had no idea that
- 10:19you were sort of painting a picture of what they look like.
- 10:21And when the mask eventually came off, it was like who is
- 10:24that? You almost had to kind of like
- 10:26do this to cover them. Now I recognize.
- 10:30But you can tell someone's smiling, so you picture what
- 10:33their smile looks like. And I mean, it's even better in
- 10:35in person once the masks come off.
- 10:37But what an interesting time to interview and into accept a
- 10:42position without ever having seen someone's whole face,
- 10:45right? Interesting.
- 10:47So you said that 2 1/2 years after the start of COVID, you
- 10:53guys were able to stop wearing masks and it sound, I think the
- 10:58comment that you made was when it felt like COVID was over for
- 11:01everybody else, it was still going on for you.
- 11:04Can you explain more what you mean there?
- 11:07Well, I think I, I remember back to the, the winter of like 2020
- 11:10to 2021. We were very fortunate at live
- 11:14well through 2020 because the leadership here before I started
- 11:18that I have to give credit to is they were very early adopters of
- 11:22let's get everybody in a mask. They're not mandating it yet,
- 11:24but that makes sense even though we don't know a lot about
- 11:28things. How do germs travel?
- 11:30And so by stopping visitors, stopping masks early on, the
- 11:35population that we serve at live well, everybody has a diagnosis
- 11:38of cognitive change in dementia at the at the time it now it's a
- 11:43little bit different in growing and including more people.
- 11:47But people with dementia, the idea of keeping a mask on or
- 11:51understanding why it's there or not to touch it or to wash your
- 11:55hands after you touch it, that's a whole nother level of
- 11:58variables. And so it live well.
- 12:00What we did throughout 2020 was if we can do more as the team
- 12:05that's here to keep people safe, then the people that live here
- 12:08are essentially in a bubble of more of safety, so to speak.
- 12:14And so then they are not having to wear masks because most
- 12:17nursing homes were trying to get their residents to wear masks.
- 12:20And in some instances, I do think that actually caused
- 12:23greater spread because when you add that variable and like you
- 12:29don't know how to use it properly in terms of any time
- 12:33you touch the outside of your mask, you have to wash your
- 12:34hands because that's where the germs are.
- 12:37That that's something we had to learn as everybody in the world
- 12:41back in 2020. And so, so live while started
- 12:44the masks, we had no cases of COVID until after Thanksgiving
- 12:48of 2020. We were the last nursing home in
- 12:51the state to have COVID. And with the population that we
- 12:53serve, we knew that it would be incredibly detrimental and
- 12:57deadly if we were to get it. And so even after that
- 13:00Thanksgiving, we were testing daily.
- 13:02We were, we called it Science Plus and so that that's what we
- 13:09were doing through that time. And then everyone got excited
- 13:11because the vaccines came out. And unfortunately we were one of
- 13:16the last places to get the vaccines.
- 13:18And I think if we had got them in a little sooner, maybe we
- 13:20would have done a little bit better.
- 13:22But we had the governor actually come out and celebrate our
- 13:27community for how long we were able to maintain with without
- 13:32having COVID. And then also the success rate
- 13:35with how many people we had that got vaccinated.
- 13:38But you get this vaccine and in the community the case is
- 13:41dropped. People get excited that it's
- 13:43over. However, for us, the Department
- 13:47of Public Health, the CDC, they're still putting out
- 13:50guidelines that anytime you have one case here are all the things
- 13:54you have to do. And I have families or new
- 13:57people that are moving in that didn't experience the science
- 14:00plus and have that buy in. And I think this can be
- 14:03extrapolated to any initiative you have at an organization.
- 14:06You have those people that that lived the change with you.
- 14:09And so they're thankful for the philosophy.
- 14:12They appreciate what you mean when you say science plus or
- 14:15whatever the equivalent is, but then science.
- 14:18Plus was just your sort of protocol for, you know, how we
- 14:22space how we. Exactly.
- 14:24It was doing what, what's the recommendation and then what can
- 14:27we do? That's one more thing on top of
- 14:29the recommendation. And so it's basically we're not
- 14:31just going to do what we're directed to do, we're going to
- 14:34do that plus a little bit more. And so for us that was like the
- 14:38daily testing or requiring visitors to test before they
- 14:43come to visit. That wasn't always required.
- 14:46But if we do that, that's one extra thing that we had.
- 14:49And so I think by having those extra pieces, we were able to
- 14:53keep people safer longer. But then you, you Fast forward
- 14:57to 2021 that winter into 22, we're still having the same
- 15:01challenges. We're having new variants and so
- 15:04having people maintain their strength and fortitude and
- 15:07resilience when everything is normal back in the rest of the
- 15:13world. It was it was a challenging
- 15:15time. And I think even compared to
- 15:17other nursing homes that weren't doing that extra step because it
- 15:22it was hard to get the buy in from families.
- 15:24And we were really fortunate that we have families that live
- 15:28and visit here that believe in our philosophy and believe in
- 15:32what we're trying to achieve and, and support that.
- 15:35So let's talk more about live Well, senior care, memory care.
- 15:40We're going to get to in a moment why there's a better term
- 15:43than that, but I want to understand because you guys are
- 15:46a little bit different in terms of other similar facilities.
- 15:50Tell us more about what you do there.
- 15:53Yeah. So at Live Well, we're building
- 15:54a dementia positive community. And So what that means there was
- 15:59a, an article back in 2016 from The Who on dementia positive and
- 16:07it was kind of taking these different pieces of dementia
- 16:10capable, which is occupationally helping people with their
- 16:15diagnosis of dementia. Dementia friendly, which we've
- 16:18heard of age friendly communities.
- 16:20A lot of people have. That's a more prevalently used
- 16:22term now, which is having the greater environment that you're
- 16:26living in, whether it's the police departments, grocery
- 16:30stores, places that you go be friendly for your condition,
- 16:34whether it's older age or dementia.
- 16:36So dementia friendly and then dementia positive really takes
- 16:39it to this next step of acceptance of dementia as a
- 16:44disability, but also something that people still have strengths
- 16:47and they're contributing to their community and that we are
- 16:52listening to them and their voice on directing what's best
- 16:55for them. We're not extrapolating on
- 16:57behalf of another population for whom we don't have that lived
- 17:01experience. And so at Live, while we take
- 17:05that philosophy of dementia positivity, and it doesn't
- 17:09necessarily mean that dementia is a positive or optimistic
- 17:13thing, but it means that you can have a full life with dementia
- 17:18and you are so much more than your diagnosis.
- 17:21And so when it comes down to senior care, a lot of places
- 17:27have memory care as a piece of what they offer in their
- 17:30continuum. At Live Well, our competitors,
- 17:34other people might describe everything that we do on our
- 17:37campus as the memory care because we have that environment
- 17:42throughout all levels. However, we don't use the term
- 17:45memory care because it calls out what someone's deficit is or
- 17:49what their weakness might be as opposed to coming from their
- 17:52strengths. So.
- 17:55What's the better term that I should use instead of memory
- 17:58care? Yeah, So I I think it's really
- 18:00just calling it what it is. And we're, we're a place that
- 18:03supports people living with cognitive change in dementia.
- 18:06And that might be a few more words that.
- 18:08Is a mouthful. It is, but I think when we when
- 18:11you think of memory care and to be a little bit antagonistic,
- 18:16there are other illnesses like for example, Parkinson's
- 18:19disease. If I created a tremor center,
- 18:23people would be horrified and they would never want to go.
- 18:26And so how do we kind of start to learn and evolve over time?
- 18:30Why do you think people are so resistant to memory care?
- 18:34If you heard or you were considering for someone in your
- 18:38family memory care, there's a stigma around that, that someone
- 18:43else is making the choice, not the person that's living there.
- 18:46Maybe it's a last resort or we need to put them behind a locked
- 18:50door because they're a danger to themselves or others.
- 18:54But are they? They didn't commit a crime.
- 18:57They are living in the reality of where their brain is at.
- 19:00How can we find their strengths? By using types of therapy,
- 19:07Really understanding someone's well-being, understanding where
- 19:10they're at so that we can understand how to best support
- 19:14them in the least restrictive environment.
- 19:17And so that's what we're trying to do at Live Well.
- 19:20And we're trying to make a place where people living with
- 19:22cognitive and cognitive change in dementia make the choice for
- 19:26themselves that they want to live here.
- 19:29It's not somebody else putting someone here.
- 19:31It's not somebody else making the choice for them.
- 19:34But we want to go upstream enough that people are saying as
- 19:38I progress in my dementia or I want to move there now to slow
- 19:42the progression of my dementia, I'm making this choice for me.
- 19:47So I think what I hear you saying is you're hoping to reach
- 19:51people who are at the earlier stages of this so that they can
- 19:56elect for themselves that, hey, I'm either ready now or when I
- 20:00am ready, this is the place that I want to be.
- 20:04Absolutely. In those kinds of circumstances
- 20:06where they say, when I'm ready, this is the place I want to be,
- 20:12I sort of envision like a, a tough moment of decision.
- 20:16Like does it, how often do you see it kind of get to the point
- 20:20where it's like they really need to be there, but now they've
- 20:24kind of progressed to a point where maybe they forget that
- 20:27they've made that election or, you know, now they've had a, a
- 20:31change of heart and, and, and how do you navigate that?
- 20:35I think that's a really great point, Anthony.
- 20:37I think that one way that Livewell has positioned
- 20:40themselves for this is what we've done in the last few years
- 20:45through a campus redesign and renovation is yes, our bread and
- 20:49butter has been skilled nursing and assisted living.
- 20:52We've been a gold standard in the state since 1992 when we
- 20:56opened. However, we're only able to
- 20:59serve however many people live here.
- 21:02What's before living here? And so we developed a resilient
- 21:06living center, which offers courses and programs and classes
- 21:11both in person and virtually for people whom transportation is an
- 21:15issue or you don't live in Connecticut.
- 21:18And so we can stay in touch with people from diagnosis.
- 21:22And so we actually partner with local physicians, local
- 21:26hospitals, universities that have people that are regularly
- 21:32making this diagnosis of dementia.
- 21:34And people don't always know what's next.
- 21:38And you get diagnosed with cancer, you immediately walk out
- 21:41of the door and you have a team and you have all of these people
- 21:45and all of the steps in this this road that's laid out for
- 21:48you on what's next. What's the next piece?
- 21:50Now when you get a diagnosis of dementia, that road feels
- 21:54ambiguous and it might just be you're doing OK, come back in
- 21:58six months and let's run the tests again.
- 22:01Or here are a few things that you can do.
- 22:03But that concrete pathway of resources, that's what the
- 22:07Resilient Living Center is trying to answer for folks.
- 22:10So that you get a diagnosis. It's you need to work on
- 22:14socialization, physical fitness, nutrition, metabolic
- 22:18conditioning, all of these things that can help modify your
- 22:21risk factors. The resilient living Center is
- 22:23that for people. And so they can we have people
- 22:26taking classes in that work here.
- 22:30So people as young as in their 20s all the way up to people
- 22:34that are over 100 years old are all taking classes and working
- 22:37on their cognitive health in addition to other domains of
- 22:40health in the resilient living center.
- 22:42And so I think that answer of we're slowly building it and
- 22:45we're starting to see some people move in whom started with
- 22:48us with classes or started with us with home based therapies.
- 22:52And then they're staying involved throughout that
- 22:54progression and they're actually noticing for themselves when
- 22:59I'm, I'm starting to lack in that socialization because I
- 23:02don't drive anymore. And so if I were to live there,
- 23:04I'd have this autonomy again and I would reopen that piece of my
- 23:08life. And so, so that's kind of how
- 23:11we're trying to address that piece by being more than just a
- 23:13residential destination, but actually helping thousands
- 23:17through the resilient Living Center and those courses.
- 23:20Are there other centers that are doing something similar to the
- 23:25resiliency center that you know, doesn't kind of require you to
- 23:29be a resident there to get some of this assistance?
- 23:33So you don't have to be a resident to use the Resilient
- 23:35Living Center, but we have, we are, we are searching for places
- 23:41that have similar resources. There are places that have
- 23:46different community type centers where they're doing pieces of
- 23:49this, but the ability to really build a full day experience or
- 23:54work in a way where you're measuring and being able to
- 23:56track the progression of your well-being and of your cognition
- 24:02throughout. We haven't figured out what that
- 24:06direct connection would be to to somebody else that offers that.
- 24:11But if somebody that's listening does does have that, we would
- 24:15love to collaborate. We're always looking for.
- 24:17Partners looked for it. You haven't found it at this
- 24:19point. You think it's unique, at least
- 24:20in the States. Be great to find somebody else
- 24:23who's doing it because you guys can put your heads together and.
- 24:26Absolutely. And there there is work
- 24:28happening in Korea and in Finland with Super Brain and the
- 24:33finished geriatric study. And so we're trying to learn
- 24:36from abroad. And we'll actually be opening
- 24:39the first Finger Clinic in the United States in partnership
- 24:43with Yale starting this fall and then in earnest this winter.
- 24:49What is a finger clinic? What is super brain?
- 24:51What is all that stuff you just talked about?
- 24:53So, so super Brain and the finger clinic are are the Super
- 24:58brain is in Korea and it's a very regimented program for
- 25:02people to work on fitness, cognitive simulation and
- 25:08nutrition and different pieces like that to help people as they
- 25:12age. It's a public health answer to
- 25:15the aging demographic in their country.
- 25:18And it's very, very interesting. I would encourage anybody to to
- 25:20take a look at what they're doing there.
- 25:23And in addition to that, the finished geriatric study is a
- 25:27longitudinal study that's been happening for the better part of
- 25:31two decades, led by Doctor Mia Keva Pelto.
- 25:34And she is coming to Yale University this month.
- 25:38We're in August now. And so she'll be in the United
- 25:43States and she'll be working with Yale on research.
- 25:47And we recently received a grant with, in partnership with Yale
- 25:52to Oprah open one of her finger clinics here.
- 25:55And So what that is, is that they'll be a nurse, a nurse
- 25:58practitioner that will help follow someone through their
- 26:02journey of having mild cognitive impairment or a diagnosis of
- 26:06dementia and taking key biomarker measures around their
- 26:12metabolic conditioning, socialization, the cognitive
- 26:16training, physical training and nutrition.
- 26:19And then recommending based on where they're at and those
- 26:22different categories, things that they can do to improve and
- 26:27how much fitness to get in a week, how to eat slightly
- 26:30differently to support brain health, how to do cognitive
- 26:35training in a way that's actually improving your brain
- 26:39functions. And we have a few people that
- 26:41have been our early adopters and what we call our healthy brain
- 26:44program that's modeled off an amalgamation of these programs.
- 26:48And we have people who they've gone back to have their scans
- 26:51done again and they've maintained their score over a
- 26:54year later from when their initial diagnosis of dementia
- 26:58was, which is the is is incredible.
- 27:01And we? Actually have some.
- 27:01People it it is unusual because instead of taking the the
- 27:06diagnosis as this is inevitable and I'm going to be like what I
- 27:10picture in TV's and movies, how can I take my diagnosis and try
- 27:15to make a change in what that course could look like?
- 27:19So traditionally when somebody gets a diagnosis, they're gonna
- 27:22get and sort of reviewed, scanned periodically.
- 27:25It sounds like the example you used is a year, once a year.
- 27:29Kind of six months or a year depending on where.
- 27:31People are at and traditionally once the diagnosis is made, it
- 27:35is very normal, very typical to see a measured decline at each
- 27:40of those intervals. And this two decade longitudinal
- 27:43study shows that that's not necessarily the case.
- 27:47Like you can slow down the progression.
- 27:51But there are modifiable risk factors.
- 27:53And I think the more the even more important piece is that for
- 27:56for people like you, like me, like people that we know that
- 28:00don't have a diagnosis of dementia, There are things that
- 28:03we can be doing in now I'm in I'm in my 30s that can reduce my
- 28:08risk of dementia when I AM 60, 7080 years old.
- 28:11And so how are? Yeah.
- 28:14So how are we going upstream? How are we focusing on getting 7
- 28:17hours of sleep a night? Wouldn't wouldn't that be
- 28:19lovely? Like that's what helps clean out
- 28:21the toxins in our brain and lets our brain reset.
- 28:25How are we getting sun everyday? How are we thinking about what
- 28:31we eat in a in a different way? And it's, it's not any one
- 28:34thing, but there are so many pieces and there's some great
- 28:37infographics online. If you look up The Lancet and
- 28:40the modifiable risk factors on these different pieces.
- 28:44And hearing loss is actually one of the number one preventable
- 28:48things that you can do to reduce your risk of dementia.
- 28:51And in your late 30s, early 40s, getting a hear hearing checked
- 28:55and if you have a challenge addressing it, because when you
- 28:58can't hear, you're dissociating from the environment around you,
- 29:02even if you don't recognize at what level that might be
- 29:05happening. And so something as simple as
- 29:07hearing aids or hearing device can actually reduce your risk of
- 29:10dementia. Interesting.
- 29:12OK, so here's what I heard. Get some sun exposure every day.
- 29:16What is that, 1520? Minutes. 10 minutes OK 7 hours
- 29:21of sleep. Get your hearing tested and if
- 29:25you need it, get a an assisted device there.
- 29:27And what can you do about your diet?
- 29:29Like any more specifics there? I think a lot of it is based on
- 29:33the Mediterranean diet and kind of everything in moderation.
- 29:36I think a lot of the pieces of what we talk about when we talk
- 29:40about the modifiable risk factors, there's things that
- 29:42help you in other areas of your life too.
- 29:44By doing these things, it's not like you're just helping your
- 29:47brain, you're helping your whole person.
- 29:49But how do you do it with that intention of also thinking of
- 29:52your brain and mind? And so I think it's those beans,
- 29:55legumes. I'm trying to eat the things
- 29:58that we know we should less processed foods, but.
- 30:02And I'm actually glad that you brought this up.
- 30:04There's a history of Alzheimer's on my mother's side of the
- 30:07family. So for as long as I can
- 30:09remember, since I was a little kid, my mom has been terrified
- 30:13of, you know, her eventually reaching this stage.
- 30:18And, you know, even now as a grown adult, I don't know what
- 30:22to tell her. I don't know how to kind of talk
- 30:24her through that or, or what advice to give her for somebody,
- 30:27you know, who's in their 70s that, you know, may be closer to
- 30:32a time when, you know, this could happen.
- 30:35I don't know any advice for me and and how to approach those
- 30:37kind of conversations with my own mom.
- 30:41I think it totally depends on the person, Anthony.
- 30:43And and you know one person, you know one person.
- 30:46We say that over and over again, but I think that I think it's
- 30:50letting people know that there is something that you can do.
- 30:52And instead of being afraid and just waiting for a diagnosis,
- 30:56look up what some of those modifiable risk factors are and
- 30:59think about what's one small change I can make today?
- 31:02We call, there's a group that we work with and they call their
- 31:05changes tiny but mighty. So like what?
- 31:07What's a tiny but mighty change that you can make in your day?
- 31:10Is it walking around the block one more time?
- 31:13Is it instead of cancelling plans with that friend because
- 31:16you're tired, is it getting together with them, talking with
- 31:19them, reading a book together, learning something new, going to
- 31:23a museum? Things that seem simple but can
- 31:27have a really big impact on what that.
- 31:30So new experiences and social experiences are are other.
- 31:34Things because you're learning. And if you're learning, your
- 31:36brain is a muscle. And so how are you working your
- 31:39brain today? And so you mentioned that the
- 31:42Resilience Center that you have there in Connecticut, folks can
- 31:46access portions of it online. How would they do that?
- 31:50Yes. So at our website livewell.org,
- 31:53we have a full list of all of our courses and programs.
- 31:57We do them as semesters to thrive and it's like a
- 32:00collegiate model so people can build out what classes they
- 32:02want. And we actually have a new
- 32:04series of classes starting in September that are specifically
- 32:07targeted for people that either don't have cognitive change or
- 32:10have very early diagnosis, so that there are even higher
- 32:16higher level connections and kind of forming those naturally
- 32:20occurring peer groups for strength support systems.
- 32:23And a number of the classes can be taken virtually, but you can
- 32:27also have a membership if you live locally.
- 32:29And we also have virtual memberships as well and are
- 32:33trying to build our online library.
- 32:35We don't yet have things that are asynchronous, but we're
- 32:38working to develop that in the in the coming coming years.
- 32:42So it'd be the kind of thing where you need to log in at a
- 32:43specific time. Specific time and you're you're
- 32:46doing it with other people. A lot of our classes are
- 32:48discussion based and our fitness classes are like in real time.
- 32:53It would be like having an instructor on Zoom.
- 32:58That's what it is with with you doing those classes.
- 33:01But we know that especially if we're targeting people that are
- 33:03younger, the flexibility in your schedule to be able to do
- 33:07something asynchronous is important.
- 33:09And so if if what we have doesn't work for you now, please
- 33:12keep checking back because that's definitely on our
- 33:14horizon. You know, there's talking about
- 33:17sort of common themes in our conversation here.
- 33:20I'm hearing a lot of, you know, live well is kind of pushing the
- 33:24envelope kind of at the, the forefront of, hey, what can we
- 33:28do? What's, what's an extra step we
- 33:30can take? And I, you know, I'm hearing
- 33:31about the resilient clinic, you know, now it's online and come
- 33:34back because we're going to have asynchronous options available.
- 33:38You're, you know, going to be the first in the country to do,
- 33:41you know, have one of these figure clinics Are are there
- 33:44any, is there anything else that's sort of worth touching on
- 33:47here? I mean, that's a lot in itself,
- 33:49but I want to make sure that, you know, we're giving voice to
- 33:51anything else cool that you guys are working on.
- 33:54Yeah. I, I think that in general, one
- 33:57of the things that's most exciting about Livewall is our
- 33:59desire to keep doing the next thing.
- 34:02And it's involving the people who have the diagnosis and have
- 34:08the lived experience as our idea generators.
- 34:11And I think that throughout the things that I'm sharing, a lot
- 34:15of people that Co facilitate classes or come up with classes
- 34:18are people who have a diagnosis of dementia.
- 34:20We also have this group called the Empowering Partnerships
- 34:23Network that I think now we're up to people in 22 different
- 34:28states that are a part of it. And so it's people with dementia
- 34:32or people who who care about people with dementia that want
- 34:35to be an ally and an advocate. And it's it's a group that's
- 34:39working to bust stigma. And so they have speaker series,
- 34:43they have lectures, they do things virtually.
- 34:46And so if in your community you want to host an event or invite
- 34:51one of our speakers to be a part of it wherever you are, they
- 34:54would love to share their experience and they would love
- 34:57to change your mind first hand on on what it means to have a
- 35:00diagnosis of dementia. And I know I'm sharing a lot
- 35:03today, but there's a big piece that's missing in not having
- 35:06someone with the lived experience share all that we
- 35:09offer at Live Well and and share it from their perspective,
- 35:11'cause I think that is our biggest differentiator.
- 35:16Because there is this stigma that I've got this diagnosis,
- 35:19this is the beginning of the end kind of a thing.
- 35:22Or it's us speaking for someone and there are so many movements
- 35:25and so much that's happened thankfully and still needs to
- 35:29happen in so many areas of the world on supporting people that
- 35:34are are marginalized. And if you have cognitive change
- 35:36in dementia that is happening to you.
- 35:39And so how can we help listen to them and amplify their voices
- 35:44even more than our own when it comes to speaking about the work
- 35:48that we can? Change that's interesting yeah.
- 35:50So I could see that where it's like say somebody, you know, in
- 35:54my family is eventually gets a diagnosis and now I feel like I
- 35:58have to be their voice, right, Because sometimes they forget
- 36:04things. And and so and it's got to be
- 36:07really sort of disempowering to, you know, that they say, they
- 36:11say it's my mother, you know, eventually, God forbid, but you
- 36:16know, now I feel like I need to step in and have conversations
- 36:18for her and that's. How are you trying to include
- 36:22her at where she's at or have the conversations now so that if
- 36:26you're acting on someone's behalf, whether it's for, for
- 36:29this diagnosis or something else, that that you're genuinely
- 36:34answering for that person and not for what you think that
- 36:37person would want. And it's hard.
- 36:40And I'm not, I'm not saying it's not hard and we struggle with it
- 36:44all the time and we see family struggle with it.
- 36:47And I don't have an answer for how to make that piece easier.
- 36:52I think it's just having those courageous conversations
- 36:55throughout your life and, and talking with your parents about
- 36:59their advanced directives and, and what it means to live well
- 37:02and what it means to have well-being and what is most
- 37:05important to them. And sometimes it's something
- 37:09different than you think. And if I can't do that one
- 37:13thing, then is, is life as meaningful for me?
- 37:17And, and we don't want to make that choice for someone else.
- 37:19We wouldn't want someone to make that choice for us.
- 37:22Well, it's really interesting. Let's shift gears.
- 37:24Mainly, I'd be curious to hear more about, you know, sort of
- 37:28what it's like to work there. Obviously, you came in at a
- 37:31really difficult time there at the beginning of COVID.
- 37:34You know, you've stayed through the end of and you're still
- 37:37there and still very excited about what's going on.
- 37:39How does the culture of live well compared to maybe some of
- 37:43the other places you've worked at before?
- 37:45Yeah. I think that culture is
- 37:48something that we talked about a lot right now in in workplaces.
- 37:52And then it's one thing for how it's capitalized on the website
- 37:56or in orientation, but how does it come to practice and Live
- 38:01Well? One thing that got shared with
- 38:03me during my interview process, actually that is still one of my
- 38:06favorite things about live Well is what our values are.
- 38:09And so we have good gardening values because like any good
- 38:13thing, they need to be nurtured and continued to water and grow.
- 38:17And so our values were created with people that live, work and
- 38:20visit here. They went on retreat and they
- 38:22came up with six things that we want to practice as humans.
- 38:28And so we have this lovely booklet of six things like
- 38:31practice being human, practice self reflection, practice
- 38:35connectedness, practice listening.
- 38:38And so I have the privilege of delivering them at orientation.
- 38:41And there's some guided meditation that goes along with
- 38:44delivering values to someone the first time.
- 38:47And so you sit in it and you hear these phrases like we are
- 38:51all imperfect, we all have worse, we all have the ability
- 38:58for it to have courage and growth.
- 39:00And so then you use it like a tool.
- 39:02So they're not something that hangs on the wall or hangs on
- 39:05the shelf when we're having challenging moments with one
- 39:08another or our Cnas are are having differences of opinion or
- 39:14we have a family that maybe we are struggling to communicate
- 39:18with at the same level. We'll pull out the values and
- 39:21we'll try and understand where the other person is AT and what
- 39:24in those values that we can share or understand and leverage
- 39:29the other opinion of where's Anthony at today?
- 39:32Maybe him being short with me or saying something that didn't
- 39:37feel right was actually he had a really tough morning.
- 39:40He had all of these things happened before it even came to
- 39:43work. And so how can we try and
- 39:45leverage where someone else is at to better connect as humans?
- 39:49And I think that gratitude practice, that deep faith in the
- 39:54values that we've created and seeing each other as humans that
- 39:58want to develop and grow, whether it's the people that
- 40:01work here or the people that live here and their families,
- 40:04it's all the same. And our mission and and vision
- 40:07to advance well-being and build resilience.
- 40:09It doesn't include the word dementia in it because it's for
- 40:12everybody and I've never. Seen not just but also the team
- 40:17members there. Exactly.
- 40:18And so that resilient living center, our employees are
- 40:21enjoying it, our employees are taking classes, our employees
- 40:24are working on their stress management and their sleep.
- 40:27And so we incentivize our employees to do that through our
- 40:31health, through our health plan. And so I think this this
- 40:36commitment to the employees and recognizing that this is hard
- 40:39work and yes, live while sounds like a fabulous place to work.
- 40:42And I agree that it is there. There's hard days here.
- 40:46We're in the human business, People are in a nursing home.
- 40:49People have hard days. People come with us, they live
- 40:52with us for a long time or a short time.
- 40:54And then oftentimes people die here.
- 40:56And that can be hard on the team just as hard as it is on a
- 41:00family. And so how do you have this
- 41:02culture where it's OK to be vulnerable, It's OK to connect,
- 41:06and it's OK to say when you need time for yourself in a
- 41:12constructive, supportive way? I have to imagine that is really
- 41:17difficult in one of the reasons why healthcare was never a
- 41:20consideration for me. I couldn't imagine sort of being
- 41:24there, you know, for people sort of, you know, at the end of
- 41:27their life and, you know, the emotional toll that would take
- 41:31where that is your job. And I, I could see it being sort
- 41:37of like almost forcing you into a position where you try to
- 41:41become emotionally detached so that you don't have these big
- 41:45emotional reactions, but and you're missing out on part of
- 41:49the human experience. And, you know, if you did that,
- 41:52your, your residents, your patients would be missing out on
- 41:54a big part of the human experience.
- 41:56Being able to have that connection with them while
- 41:59they're there. I have to imagine it it of
- 42:03course it's it's rewarding for the resident, but it also has to
- 42:05be really rewarding for your team members And so striking
- 42:09that balance. Like what does that look like?
- 42:11You know, you have a resident whose past folks were, you know,
- 42:14really close with them. I don't know, talk me through
- 42:18like. Yeah, Livewell has a really
- 42:21beautiful way of supporting people through end of life.
- 42:25And so whether it's we have a musical music therapist who if
- 42:31families want, excuse me, if families want, she'll actually
- 42:38record somebody's heartbeat when they're towards the end of their
- 42:41life and put it towards music. And so then that's potentially A
- 42:44memento that can continue on. And then we also have our Cnas
- 42:50and our nurses here are beyond anything I've ever seen in in my
- 42:55career. And their ability to constantly
- 42:58round the clock stay with someone when we know they're
- 43:02getting towards the end of their life, whether family are there
- 43:05or not, we are a part of their family in that moment.
- 43:08And or if it's relieving a family member who's been maybe
- 43:12been staying by somebody's bedside to say, I'll be the one,
- 43:15I'll hold their hand while you go get fresh air and go for a
- 43:18walk so that they're not alone. And all of these little things
- 43:22culminate in how we support people when they leave our
- 43:25community. And it's very important to us
- 43:29that people enter and exit our community the same way.
- 43:33So if you are coming in the front door or our South
- 43:36entrance, you're leaving our South entrance as well.
- 43:40And so we have this beautiful ritual where we actually play
- 43:46chimes as somebody is dying and being escorted out of the
- 43:51building. And then all of our staff come
- 43:53down and line the hallway and the doorway all the way out to
- 43:56the vehicle. And the often times the family
- 43:59stays for this and the person has a quilt that we share with
- 44:03with each person and they are walked and escorted out of the
- 44:07building in silence. And in a reflective practice
- 44:10through this particular courtyard in our community
- 44:13called the Passages Courtyard. And I have had the experience
- 44:21where there's a number of people whose family members have lived
- 44:23here throughout the years. And they say when you're on the
- 44:25other side of that, it's even more powerful than it is for all
- 44:29of us getting to say goodbye and pay homage in that way.
- 44:33And so I think we treat death just as beautifully as we treat
- 44:36life. And I think it's, it's an
- 44:38important thing and it's a tough thing to talk about.
- 44:41But I think like all challenging things to talk about, the more
- 44:45you talk about it, the more you can find the beauty and the
- 44:48connection. And again, that humanness, it
- 44:50just comes back to we're all alive.
- 44:52We're all getting older. You and I are going to be an
- 44:54hour older when we're done talking.
- 44:56And at some point, hopefully not soon, we're going to die.
- 45:01And I hope that we're surrounded by people that care about us and
- 45:04love us and can share memories and mementos of what that's
- 45:08like. That sounds like a really
- 45:11beautiful process, Melee. That's tremendous.
- 45:14Thank you for sharing that. How do you go about, you know,
- 45:18from a recruiting and retention standpoint, kind of identifying
- 45:22the right people to join the Live Well team?
- 45:25And once you have identified them, brought them in and
- 45:28they've sort of shown themselves to, you know, be cut from the
- 45:32same cloth, how how do you hold on to them?
- 45:37Retention in today's market and recruitment very challenging.
- 45:42We have a fabulous HR duo here at Live Wild that when you talk
- 45:47about these values and, and like when I think about people that
- 45:51epitomize it, our HR team does. And so I think that helps.
- 45:55If you don't have a team that's helping look for the people that
- 45:58are your rock stars and understand what you're trying to
- 46:02achieve, then you're not going to attract what that is.
- 46:04I mean, I think it makes sense, but I've worked a few places
- 46:07where the HR person might be somebody who I'm like, maybe
- 46:11they aren't living the values. Why do we have them picking the
- 46:14people that are going to then work for us?
- 46:16It it doesn't work. And so we've been really
- 46:20fortunate. We have a lot of longevity on
- 46:22the team at Livewell. I have people that have worked
- 46:25here since the doors opened in 1992.
- 46:30We celebrate every year people's longevity.
- 46:32And I think that that on average people, we've hired a lot of new
- 46:36people with the expansion recently.
- 46:37So probably our numbers are a little different.
- 46:40But as of a year ago about on average people worked here at
- 46:44least five years, which in nursing homes and assisted
- 46:47livings in senior care in general is very high compared to
- 46:51other places, especially when the majority of our population
- 46:54or Cnas. And it's finding people who in
- 47:00orientation our whole first day isn't anything about live well
- 47:05or the direct work people are going to do.
- 47:08It's about learning about dementia and what it's like to
- 47:12have compassionate approaches and strengths based approaches.
- 47:16And I do a values exercise with everyone.
- 47:19And there have been one or two times where somebody said this
- 47:22is so uncomfortable. I don't think this is for me.
- 47:26And I would rather somebody be uncomfortable in a supportive
- 47:30way during orientation and say I don't want to be vulnerable.
- 47:34I don't want to share, I don't want to start my first day of
- 47:37orientation with meditation. Doesn't mean you've never had
- 47:42never had ever had to have done meditation before I'd never done
- 47:45it before I came to live well, but if you're not willing to try
- 47:48at that, then you're probably not willing to try it.
- 47:51Some of the other things that we're we're hopeful for and word
- 47:55of mouth and, and, and some really good referral bonuses for
- 47:59current employees help us find people's friends and people that
- 48:03they would want to work with. And so that's worked well for us
- 48:06and taking great care of your employees once they're here and
- 48:12having a really robust EAP program, really robust health
- 48:18and Wellness program like I was mentioning, we incentivize
- 48:22employees to use the resilient living center.
- 48:24I did personal training this morning.
- 48:26You get half off and then you actually get money for your
- 48:29health savings account every time you use the gym.
- 48:32And so you can end up doing things like covering your whole
- 48:35deductible for the year based on how you utilize the services
- 48:39here. And so when we do things like
- 48:41that, coupled with annual increases and employee
- 48:44recognition events, people know that they're much more than just
- 48:49the next CNA on the assignment. They know that they're a part of
- 48:52a team that genuinely cares about their well-being, and they
- 48:56want to work here for longer. Or they'll leave, and then
- 48:59they'll come back realizing that the grass isn't greener and
- 49:02hopefully bring a few new people with them.
- 49:04Right. Speaking of being vulnerable
- 49:06Melee, I'd like to hear about a serious challenge that you've
- 49:10overcome. Professional, personal, maybe
- 49:13the two combined. How'd you get through it?
- 49:15What did you learn? Sure.
- 49:17So I think that when I think about the probably one of the
- 49:23most challenging things that happened in my career that has
- 49:28been carried on for me was very early on.
- 49:33I actually had an employee who I was very close with at a
- 49:36previous role and he had a massive heart attack at work and
- 49:45I wasn't there at the time. I was off for the day, it was in
- 49:50the evening. I was another assisted living
- 49:53where people work 24/7. And I got the call that's,
- 49:57that's, that he wasn't well and that he had collapsed.
- 50:01And at the time I didn't really understand what was coming next.
- 50:05And I was doing something and I, I didn't want to leave at the
- 50:08time, but I said, you know what? I'm, I'm just going to go and
- 50:11it's going to take me 20 minutes to get there.
- 50:13And I don't know what's going to happen.
- 50:15And so I get there and all the ambulances and EMTs are out
- 50:19front and it's, he's in the living room and he's collapsed
- 50:24and one of my other employees is doing CPR.
- 50:27And I knew it wasn't good because I knew when I got the
- 50:33call and I knew how long it had taken me to get there.
- 50:37And I was surprised that they, they hadn't moved him yet.
- 50:42And eventually they, they moved him and took him in the
- 50:46ambulance and they, they pronounced him at the hospital.
- 50:51But I'm, we were all fairly certain that he had passed at
- 50:56work in a very public place with residents around, families
- 50:59around. And in the moment, people were
- 51:04still thinking he's going to the hospital.
- 51:06They don't know what's going to happen.
- 51:07And so we had left it like that for the day and kind of try to
- 51:13decompress people, get people back to their rooms, get
- 51:16employees situated for the night and then go home.
- 51:19And, and I got the call when I was at home that he had he had
- 51:23died and I didn't know what what to do.
- 51:27And obviously I was personally distraught because this is
- 51:30somebody I enjoyed working with that I had a really great
- 51:33connection with and I didn't know what to do next.
- 51:38And the next morning I was driving to work and I had to
- 51:42pull over on the side of a rather busy Rd. because I just,
- 51:46I broke down and I called my husband and I said, I don't
- 51:50think I can go to work. Like I, I don't know what to do.
- 51:55I don't know what people are going to expect of me.
- 51:57I don't know. I can barely keep it together
- 52:01because just the image of, of what had happened was so graphic
- 52:04in everybody's mind. And he said, well, all you can
- 52:08do is show up. And so I showed up and
- 52:13thankfully appear from another community came over and and just
- 52:18came and gave me a hug and said I wouldn't know what to do.
- 52:21I've been in the field much longer than you and I have no,
- 52:25no advice really. And so it was, it was showing up
- 52:29and there was a mix of people that were angry, people that
- 52:32were scared, people that were sad and partnered with EAP and
- 52:35different things to try and get the resources for, for families,
- 52:39for the employees family. And I think that's where I had
- 52:46some some great lessons learned on things like picking sure you
- 52:50have your emergency contact saved easily for all of your
- 52:53employees because it took us a long time to find his wife's
- 52:56phone number and simple things like that, that I think I could
- 53:01have done differently in the moment.
- 53:02But the biggest thing I learned from that was showing up, being
- 53:07vulnerable. Showing people that you have
- 53:09emotions and are upset is OK. I think in times like that,
- 53:14people look to you for strength, but they also look to you for
- 53:17permission to not be strong. And I've carried that.
- 53:22Just show up mentality throughout COVID when there were
- 53:27days where you know what, I, I, I don't want to see more body
- 53:32bags today. I, I don't want to put on full
- 53:35PPE to, to watch people die that, that shouldn't be dying.
- 53:40I, I don't want to do that today.
- 53:42And if you keep showing up, you're going to forge
- 53:47connections with people. You're going to learn more about
- 53:50yourself as a person and what's important to you and just how
- 53:55precious life is. And so I think that my, my
- 53:59message to everyone, when you're in a time where you don't know
- 54:03if you're composed enough to be at work, it's OK and to show up.
- 54:08And if you're working with the right people and you're working
- 54:10with people that generally value you as a human, however you show
- 54:15up will will be received and will teach all of you something
- 54:20about yourselves and each other and and what's what's most
- 54:25important in life. Wow, that's a really powerful
- 54:29story, Melee. Thank you for sharing.
- 54:31That big, big thing I took from that was, you know, it, we've
- 54:37all been through hard times that that one is that one's
- 54:40particularly difficult. But there's this natural human
- 54:43reaction sometimes when something really big and scary
- 54:46like that happens to sort of withdraw, right, sort of turtle
- 54:50up because you don't know what to do.
- 54:53This is uncharted territory. And especially in in your role
- 54:57in the leadership role, people are looking to you to have some
- 55:00of the answers that, you know, there there was no college
- 55:03course for this. You know, you hadn't been
- 55:05through it. Your Co worker from another
- 55:07facility, you know, been on the job even longer had been through
- 55:11this. But there's there's a lot of
- 55:15value to be had. Whatever the situation is
- 55:19showing up and finding that safe human connection.
- 55:22And when you have that safe human connection, my experience,
- 55:27you can find a better path forward.
- 55:32Yeah, yeah. That's a powerful story.
- 55:38Yes, definitely gives you you pause.
- 55:40And I I still have the privilege of working with a few people who
- 55:43I worked with there that I've hence record recruited to live
- 55:47well. And so I think when you have
- 55:49those connections with people, you build team members and and
- 55:53friends for life because it shows how you are as a person
- 55:56even more than how you work. Yeah.
- 56:01And, you know, that vulnerability that we were
- 56:02talking about before and that, you know, is so encouraged at
- 56:06Live Well. I have to, you know, think that
- 56:09that experience that you went through at another facility, you
- 56:13know, it has really helped you sort of infuse that whole, you
- 56:19know, people and HR system at Live Well with that it's OK to
- 56:26be vulnerable kind of mantra. Yeah.
- 56:29I think it spoke to me so strongly and that's part of why
- 56:32I was willing to make a change in a in a challenging time and
- 56:35why I've stayed so long is because cultures is so important
- 56:40and we use the word very often. But when you feel people
- 56:44actually living it and supporting it, it's it's unique.
- 56:50What's your superpower, Meili? I, I think that my superpower
- 56:58probably is thoughtfulness and gratitude.
- 57:05One of my favorite things to do is connect the dots for things
- 57:10for people, whether it's in their personal life or with
- 57:13their kids or something that they like to do and, and
- 57:18thanking people for their work. And so I try and send cards and
- 57:23pep talk postcards to people at different intervals.
- 57:29And one of my employees, her son is younger and he recently went
- 57:35through something challenging and I sent him a postcard.
- 57:38And it's those little things. I think that when you see people
- 57:42and I love sending notes and getting little gifts for things
- 57:48for people just to, to let them know that I see them and I
- 57:52understand more about them than is at the surface.
- 57:55And there's, there's twofold to that.
- 57:57I think when you see your employees and your friends and
- 58:00your family in a way that you can shine a light that you see
- 58:04who their inner person is. People are committed to you and
- 58:09people really in turn support you.
- 58:13And when you ask for things for work or ask for more to get
- 58:18done, or as you can tell, Livewell's doing a lot right now
- 58:22with only so many leaders. We ask a lot of people.
- 58:26And so when you can, can turn it back around and say, you know
- 58:29what? I'm I'm feeling the energy in
- 58:31the room like it's, it's 1:00. Go to the beach, go take your
- 58:36kids to the beach today. Like let's be done for today.
- 58:39And, and finding little things like that that you can do for
- 58:41folks to read the room and be thoughtful and have gratitude
- 58:47for for what they share with you each day is, is probably my
- 58:50favorite, my favorite thing to do.
- 58:52I. Love it.
- 58:54What's a resource that you might recommend to our listeners?
- 58:57Maybe it's a a book, a podcast, a course.
- 59:01Sure. So I think I'll, I'll follow the
- 59:04the theme here of being in tune with our thoughts and our our
- 59:09emotions. There's a tool that my that my
- 59:12boss here, our CEO gave our leadership team couple years ago
- 59:17now. And it's called the boy, the
- 59:19mole, the Fox and the Horse by Charles Mackie.
- 59:22And it is an illustrated, I would say I would call it a
- 59:29book, but it's so much more than a book.
- 59:30It's an illustrated book. And yes, I think there is an
- 59:32Apple video on it now. But this book, it follows these,
- 59:38these characters and it has just these like little one line,
- 59:44thoughtful statements or pensive thoughts or little riddles.
- 59:50And it's when you read it with your team.
- 59:53So this is how we use the book is I gave the book to every
- 59:56single person on my team. We went out, got beach towels,
- 59:59walked to the park down the street, put out our towels.
- 1:00:03I said, find a space, unwrap the book.
- 1:00:05Because to me, books are presents.
- 1:00:07And so I always wrap them when I give somebody a book.
- 1:00:10And so they so they open their books and they're like, Oh my
- 1:00:13gosh, it's a children's book. What am I going to do with this?
- 1:00:15And I was like, Nope, Nope. We're all going to read them in
- 1:00:17the park in the sun. It's going to be lovely.
- 1:00:19Like I booked two hours of your time.
- 1:00:21You have nowhere to be. So or out in the park and people
- 1:00:25are by trees. And as somebody who had already
- 1:00:27read the book, it was very nice because I could kind of like
- 1:00:29also watch the other people. And I said bend the corners
- 1:00:32right on the pages. I also gave them post it notes
- 1:00:35because I'm not like somebody who loves to write in books.
- 1:00:37And I said, mark certain pages that speak to you.
- 1:00:40And so then you get back together and people take this
- 1:00:43book and there are so many life lessons in this book that
- 1:00:49whatever season of life you're in, if you have kids, if you're
- 1:00:54stressed, if you're contemplating a life change,
- 1:00:57there's something in this book for you.
- 1:00:59And so take a peek at the boy, the mole and the fox and the
- 1:01:02horse. It's not your classic leadership
- 1:01:05type book, but I think if you can read between the lines and
- 1:01:09infer what it means for you in that moment, it really goes a
- 1:01:13long way. And so occasionally we'll even
- 1:01:15like photocopy pages and like slide them under someones door
- 1:01:18if they're having a tough day. And it's created this shared
- 1:01:21language for us here at Live Well, all from, from this one
- 1:01:25book. And I've actually given it to
- 1:01:28some people in their interview process if I'm like, not quite
- 1:01:31sure where a new leader that I'm hiring is AT.
- 1:01:35And so I'll, I'll give them a copy of this book or encourage
- 1:01:38them to read it or let them know that we use it.
- 1:01:41And the people that come back and they're like, Oh my gosh,
- 1:01:44like there's this one analogy of like ducks and how fast their
- 1:01:48feet are paddling under the water.
- 1:01:50But on the surface, they're so graceful and it's just like this
- 1:01:53great picture for we might feel like we're turning, but other
- 1:01:56people don't notice or what what's what's the allegory for
- 1:02:00life? And so I just, I encourage you
- 1:02:01to find those useful things that are maybe non traditional
- 1:02:06because they definitely can stick the most in in your
- 1:02:08leadership with your teams. And so in this book there, to
- 1:02:11use that duck example, there's, you know, some of these little
- 1:02:14stories that are at a kid level. Yeah.
- 1:02:20But, you know, grown-ups can kind of be like, Oh yeah, that
- 1:02:25like, that's me or Oh yeah, like I've noticed that in other
- 1:02:28people. And it helps to have it sort of
- 1:02:31illustrated in such a basic way. It is and it's really simple and
- 1:02:37I don't like there's some really good Nuggets in there.
- 1:02:39I don't want to necessarily give away go read the book, but
- 1:02:43there's just this piece of like, if you share your authentic self
- 1:02:45with other people, what you what you get back in return is true
- 1:02:50friendship and connection. And like that, that's where
- 1:02:52we're going with it. And So what is leadership?
- 1:02:54What is building a team? It's trust, it's loyalty, it's
- 1:02:57commitment, it's buy in, it's believing in things that are
- 1:03:01unbelievable so that we can achieve a shared goal.
- 1:03:05And so we don't always need to read those classic books, which
- 1:03:08I also enjoy. And I'm on my bookcase is right
- 1:03:11in front of me and I see some great titles I could share.
- 1:03:13But I think the one that I would never expect someone to share
- 1:03:17with me that would have this impact is definitely that book,
- 1:03:20The Boy. That's fun.
- 1:03:22Well, make sure we'll find a link to it, put it in the show
- 1:03:25notes for everybody. Yeah, how about?
- 1:03:27A daily habit, ritual. Something that either helps you
- 1:03:31start your day or keeps you on track.
- 1:03:34It's definitely moving my body. I love to work out.
- 1:03:38I love to get outside. If I wasn't at work, I would be
- 1:03:43outside all day. And so I think that for me,
- 1:03:46literally every single morning when I get up before I come to
- 1:03:49work, I do something, whether it's walk the dog, go to the
- 1:03:53gym, go for a run. And if I don't have that outlet
- 1:03:57for energy, I'm a naturally very energetic person.
- 1:04:01I don't participate in coffee. And so I find my energy from
- 1:04:07fitness. I understand you're a former
- 1:04:10collegiate athlete. Can you explain for folks who
- 1:04:14are watching, not just listening today, what's on the wall behind
- 1:04:18you? Yeah, so behind me I have two
- 1:04:20large ORS and they were a gift from my my boss for for
- 1:04:25something I did for live well and I I used to row in college.
- 1:04:28I wrote it GW on the women's rowing team for all four years.
- 1:04:33We had some good success in the A10 when I was there, and then
- 1:04:37they've had even more success recently.
- 1:04:39But let me tell you, getting up every morning and rowing on the
- 1:04:43Potomac with the sun coming up and if it's cold or if it's
- 1:04:47rainy, starting your day outside moving is just completely
- 1:04:52different. Everybody else is still asleep
- 1:04:54or not even contemplating life yet in the college and you've
- 1:04:57already done the whole workout and are showing up to your first
- 1:05:00class. Like maybe wrapped in ice and
- 1:05:03slightly damp. But as long as you don't sit
- 1:05:05next to somebody, you can still have a great day.
- 1:05:10Just got one more question for you, Melee, But before I ask
- 1:05:12you, I want to do 2 things. First of all, everyone listening
- 1:05:15today, I'm going to invite you to pause for just a moment.
- 1:05:17Open up that podcast app that you're listening to right now
- 1:05:20and hit the follower the subscribe button so you can
- 1:05:23continue to get more wonderful interviews like we've had today
- 1:05:26with Melee Hunt from Live Well. And if you've got an extra
- 1:05:29second, you can leave a review or a comment that helps other
- 1:05:32folks find the show too. Male.
- 1:05:34I also want to let people know the best way to either get in
- 1:05:37touch with you directly or live Well, or to follow your story or
- 1:05:42that of the brand. Yeah, I think I'm I'm on
- 1:05:45LinkedIn, Malee Hunt and then also for livewelllivewell.org is
- 1:05:51our website for Facebook and Instagram.
- 1:05:55It's live. Well, CT and we have an e-mail
- 1:05:58address too. If you ever have any questions
- 1:06:00about dementia, cognitive change, cognitive health
- 1:06:04info@livewell.org and we would be glad to be a part of your
- 1:06:08journey and your next steps. Last question for you mainly.
- 1:06:12You and I reconnect a year from now and you're super excited
- 1:06:15because you're celebrating something big.
- 1:06:18What is that one big thing that you're celebrating one year from
- 1:06:21now? There's a lot of initiatives
- 1:06:26going on here at Live Well. I think one thing that I would
- 1:06:29be celebrating is a successful launch of that finger clinic
- 1:06:34that we talked about. And I think having a concrete
- 1:06:38date or already have access to those asynchronous classes
- 1:06:42because to me, that's one of my biggest passions because we can
- 1:06:44only serve so many people on this location or virtually in
- 1:06:49real time. And I really think that what's
- 1:06:51offered here can improve the lives and well-being of so many
- 1:06:55people. And so I really want to open
- 1:06:58that box for the world. And so I'd be really excited if
- 1:07:01I had a much more concrete answer for you on that next
- 1:07:04year. Love it.
- 1:07:05We'll check back in for sure then.
- 1:07:07Maely Hunt from Live Well to be found at livewell.org.
- 1:07:11I want to be the first to thank you for sharing both your time
- 1:07:13and your story with us today. I really appreciate it.
- 1:07:16Wonderful. Thank you for having me,
- 1:07:18Anthony. It's been a real treat.
- 1:07:19Folks, that's a wrap on another episode of the Inspired Stories
- 1:07:22podcast. Thanks for learning with us
- 1:07:24today.