Ask An Expert | How Retail Customer Service Will Evolve In 2023
Interactive and unified – those are the two words we would use to describe the evolution of retail customer service in 2023 and beyond. So Omni Talk is pleased to announce that Talkdesk’s Antonio Gonzalez, Senior Manager of Industries Research & Insights, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to provide his expert opinion on how retailers and brands should approach this new interactive and unified world of retail customer service. Collectively the three of them go deep on: – Talkdesk’s latest research findings on customer…
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