Latest / The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX
#581 The impact of bots on the customer experience with Nanhi Singh, Thales
As bot activity is impacting consumer trends, it is important for brands to be agile with technology.
Welcome to today’s episode where we’re diving into the challenges and opportunities presented by the rise of bot activity in several key industries with Nanhi Singh, Chief Customer Officer & GM Application Security, Imperva a Thales company. We’ll explore the implications of the 2024 Imperva Bad Bot Report and discuss strategies for staying agile amidst these changes.
Nanhi Singh is responsible for application security products and all functions that enhance customer experience and value for…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.