Latest / HAVE FAITH LET IT BEGIN® / The Rise of Rudeness: A Personal Reflection Part III

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The Rise of Rudeness: A Personal Reflection Part III · HAVE FAITH LET IT BEGIN®

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  When people are rude to you, they reveal who they are, not who you are,
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  so don't take it personally.
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  My name is Angel, and this is Have Faith, Let It Begin, and this episode is Rude People, Part 3.
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  Hello, everyone, and welcome to another episode of Have Faith,
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  Let It Begin. My name is Angel. Folks, it's Thursday.
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  Friday's almost here. The weekend is almost here, and more shopping is in store
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  for some of us as we close out the first week of December, at least getting ready for it.
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  I want to talk to you today about something that we have actually spoke about
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  many times on this show, rude people.
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  So here we go. Here's another episode about rude people.
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  I work in an industry right now where I deal with different types of personalities
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  each and every second of the day. And I mean that each and every second,
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  because I take in phone calls.
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  I interact with individuals and phone call wise, I'll deal with over 500 in a given day.
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  And that's not including the interactions that I have with people.
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  What I've noticed in these last three years and in my entire life,
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  life work history, because I've done a lot of phone work, is how people's patients
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  have slowly dropped their fuse.
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  We'll call it the fuses. They have a short fuse. There we go.
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  I can recall being a lot younger and people didn't lose their cool,
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  lose their temper for the littlest things.
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  And as I get older, as I get wiser, as I continue to meet and greet individuals,
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  people at church, family, friends, strangers,
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  more often than most times, I cannot get over how people's patience and rudeness
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  have been lowered to a certain standard.
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  It's as it seems to me, as if when people are not getting instant gratification, they.
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  They rapidly bark and crawl and just strangle you with anger.
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  They try to instill fear.
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  They use the words, well, I'm going to get my lawyers on you or you're going
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  to hear from my attorney.
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  Well, I want to speak to a supervisor higher than you. I want the CEO.
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  I want to speak to the person in charge. Now, don't get me wrong.
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  There's another thing about customer service that
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  is also not given the way it used to be given so the two go hand in hand i can
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  see people's frustrations when there's people out there that are not providing
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  the correct customer service or the correct way of you know treating individuals
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  that would frustrate anybody.
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  But there is one thing, there is patience.
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  There is a way to get things resolved without having to be disrespectful.
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  You know, I've said this phrase many times because I heard it once from Joel Steen.
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  If you're right and you're rude, then you're wrong.
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  You know, I deal with family all the time and one of my siblings has the shortest fuse I've ever seen.
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  And I don't remember him having that short fuse ever but as it just seems as
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  if every little thing you say can easily be translated in the.
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  Can be translated in a way where a fight can occur,
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  why is it that when you are asked advice and you give it and they don't agree
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  with it that should start a confrontation If you ask for advice and you're given
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  advice or given an opinion,
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  you should not get upset if it's something that you don't want to hear.
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  If you're in a position where something is not working, something is not in
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  your favor, something just doesn't seem right, you have the right to question it.
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  But why should you argue the point?
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  Why should you yell at the person and threaten them and without trying to resolve
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  it before the conversation, before the altercation escalates?
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  Whatever happened to the days where when people made a mistake,
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  they would own it. They would sit back and say, I apologize.
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  That is my mistake. Let me see what I can do to assist you.
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  Now it's, well, that's not my fault. I wasn't here yesterday.
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  Well, that's not my department.
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  Well, I don't know what you're talking about because I always do things right.
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  Why do we find ourselves trying to be disrespectful and rude to each other,
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  especially during the holiday season?
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  Listen, I get it. At times when I was going through my depression and I didn't
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  have a lot of money because I had a huge breakup and I was in huge debt.
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  I was literally trying to make paycheck to paycheck, but I didn't make enough
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  paychecks to make the paycheck.
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  And never once, at least to my knowledge, except for maybe three times,
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  which I've shared with you about things that I wasn't proud of when I melted,
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  you know, I had a meltdown, so to speak.
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  But never once did I ask for somebody's supervisor and say, how dare you do this?
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  And how dare you do that? Whatever happened to patients?
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  Whatever happened to being kind this is
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  one of the things that i just can't grasp i'll go to the stores and i see kids
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  they you know kids are kids and i'll know in a few years you'll hear me saying
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  saying my stories but when i was a child my parents would take me out and they
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  would say we get in the car and they'd say okay listen we're going you know
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  we're going food shopping,
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  there's nothing we're not going to pick up anything extra other than what we're
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  coming for Now, if there's something that you like, let me know.
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  And maybe next time, if we can, we will buy it for you.
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  And we would go and I would point and say, Mom, I really like that.
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  And my mom would say, okay, great. But I didn't cry.
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  I didn't get upset when my parents said no.
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  I didn't make a scene and start temper tantrums and scream and have the mother
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  say and make a scene right back and walk away from their child.
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  Whatever happened to being kind? What has happened to having conversations?
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  Whatever happened to being able to discipline your children and not have others
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  seek out police or lawyers or child services?
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  When we were kids, the neighbors could actually discipline you.
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  If you didn't get home before the streetlight came on, you knew you were in trouble.
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  Parents hardly even touched their child. They would just look at you and say,
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  I'm going to tell your father.
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  Or they would say, just wait till your father gets home.
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  Or we would say, you didn't tell dad, did you?
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  And what is up with the children today? With disrespecting their elders.
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  Disrespecting their parents. not allowing their parents to educate them on the
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  right way and the wrong way.
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  I wish this could stop, but I know it may not. But you know where I think it starts?
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  It starts at your homes. It starts at our homes. It starts with actions that
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  speak louder than words.
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  Being rude doesn't get you everything. Yes, I've seen many people...
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  Fool, F-O-O-L, and get what they want. But that doesn't mean you were right.
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  So as we go out into the world, as we venture out with our families,
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  as we encounter different types of obstacles,
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  challenges, and struggles with our kids, allow us the opportunity to take some
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  steps back, have patience,
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  add a little kindness, and educate those that are not educated and how to be
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  kind and not be rude, but respect one another, respect our elders.
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  Respect what God has given us, life, air, talent, gifts.
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  Remember that each and every day. And if you're a person that's sitting down
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  right now, filled with anger,
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  filled with frustration, and thinking that this is the only way that you're
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  going to be able to move on with your life, Having that anger, having that struggle,
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  holding a grudge that it's not health.
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  God has taught us all to forgive.
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  If you're not sure what I'm talking about, just remember the day that God gave up his only son.
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  And while he was up there tortured, bleeding, and dying for all of us,
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  they were mocking him. They were laughing at him.
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  And he still was able to look down and say, God, forgive them for they not know what they do.
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  For have faith, let it begin. My name is Angel.
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  Be kind, be patient to one another.
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  God bless you. Thank you for listening to another episode of Have Faith, Let It Begin.
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  As holiday season continues to approach, fast approach, you're going to hear
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  episodes, me recording live as my daughter in the background,
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  Ariel, will probably cry. you'll hear background noises like phone calls and
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  right on the queue she's starting to cry.
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  Don't worry everybody we're going to continue on like never before and with
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  Ariel in the background knowing that in the future you're going to hear yourself
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  crying like this mama yeah,
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  say hi to everybody out there we just want to encourage each and every one of
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  you to join us every single weekday Monday through Friday at 6am.
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  Join me Ariel, my family and everyone as we continue our journey for Have Faith
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  Let It Begin, my name is Angel. Say goodbye, Ariel. Say.
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  Music.