2145: American Dental Association (ADA) - A Digital Transformation Story
The last two years have seen tremendous change. People all over the world have been doing business online more than ever before, and with that, their digital expectations are now sky-high. The brands that will thrive in a post-pandemic world are the ones that can connect intelligently and meet their customers with authentic experiences at every touchpoint along their journey. At this year's in-person Sitecore Symposium, I set out to learn how some of the world's biggest brands are empowered to deliver standout CX through innovative solutions that drive results and build customer loyalty. When…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.