Latest / Omni Talk Retail / Fidji Simo Leaves Instacart for OpenAI | What’s Next for Instacart?

Transcript

Fidji Simo Leaves Instacart for OpenAI | What’s Next for Instacart? · Omni Talk Retail

• 0:00
  Instacart
• 0:00
  CEO
• 0:01
  is
• 0:01
  stepping
• 0:02
  down,
• 0:02
  according
• 0:02
  to
• 0:03
  retail
• 0:03
  dive.
• 0:03
  Instacart
• 0:04
  announced
• 0:04
  Wednesday
• 0:04
  that
• 0:05
  CEO
• 0:05
  and
• 0:05
  chair
• 0:06
  Fiji
• 0:06
  Simo
• 0:07
  will
• 0:07
  be
• 0:08
  departing
• 0:08
  in
• 0:09
  the
• 0:09
  coming
• 0:09
  months
• 0:09
  from
• 0:09
  the
• 0:10
  company
• 0:10
  to
• 0:10
  become
• 0:11
  the
• 0:11
  CEO
• 0:12
  of
• 0:12
  OpenAI
• 0:13
  Applications.
• 0:14
  Simo
• 0:14
  will
• 0:15
  continue
• 0:15
  her
• 0:15
  duties
• 0:15
  at
• 0:15
  Instacart's
• 0:16
  helm
• 0:17
  and
• 0:17
  work
• 0:17
  closely
• 0:17
  to
• 0:18
  appoint
• 0:18
  her
• 0:18
  successor,
• 0:19
  who
• 0:19
  the
• 0:19
  company
• 0:19
  board
• 0:20
  expects
• 0:20
  will
• 0:20
  be
• 0:21
  an
• 0:21
  existing
• 0:21
  member
• 0:21
  of
• 0:22
  Instacart's
• 0:22
  management
• 0:23
  team,
• 0:23
  per
• 0:23
  the
• 0:23
  announcement.
• 0:24
  Simo
• 0:25
  joined
• 0:25
  Instacart
• 0:26
  as
• 0:26
  CEO
• 0:26
  in
• 0:27
  2021
• 0:27
  and
• 0:28
  led
• 0:28
  the
• 0:28
  company
• 0:28
  through
• 0:28
  multiple
• 0:29
  acquisitions
• 0:29
  and
• 0:30
  an
• 0:30
  expansion
• 0:31
  into
• 0:31
  use
• 0:32
  new
• 0:32
  in
• 0:33
  store
• 0:33
  technology
• 0:33
  like
• 0:34
  smart
• 0:34
  cards
• 0:34
  and
• 0:34
  digital
• 0:35
  shelf
• 0:35
  tags.
• 0:36
  Chris,
• 0:36
  what
• 0:37
  struck
• 0:37
  you
• 0:38
  most
• 0:38
  when
• 0:38
  you
• 0:38
  heard
• 0:39
  the
• 0:39
  news
• 0:39
  about
• 0:40
  Fiji's
• 0:41
  departure
• 0:42
  here?
• 0:43
  Yeah,
• 0:43
  about
• 0:43
  the
• 0:43
  Instacart
• 0:44
  CEO's
• 0:44
  departure.
• 0:45
  Wow.
• 0:46
  A
• 0:46
  number
• 0:46
  of
• 0:46
  things.
• 0:46
  And
• 0:47
  I
• 0:47
  would
• 0:47
  say,
• 0:48
  you
• 0:48
  know,
• 0:49
  in
• 0:49
  no
• 0:49
  particular
• 0:49
  order
• 0:50
  too,
• 0:50
  just
• 0:50
  like
• 0:50
  off
• 0:50
  the
• 0:50
  top
• 0:51
  of
• 0:51
  my
• 0:51
  head
• 0:51
  first,
• 0:51
  you
• 0:52
  know,
• 0:52
  I
• 0:52
  didn't
• 0:52
  know
• 0:52
  she'd
• 0:53
  been
• 0:53
  there
• 0:53
  for
• 0:53
  years.
• 0:54
  I
• 0:54
  looked,
• 0:54
  you
• 0:55
  know,
• 0:55
  I
• 0:55
  was
• 0:55
  surprised
• 0:56
  by
• 0:56
  that.
• 0:56
  It
• 0:56
  didn't
• 0:57
  feel
• 0:57
  like
• 0:57
  she
• 0:57
  had
• 0:57
  been
• 0:58
  there
• 0:58
  that
• 0:58
  long.
• 0:58
  I
• 0:58
  don't
• 0:58
  know
• 0:59
  if
• 0:59
  you
• 0:59
  felt
• 0:59
  the
• 0:59
  same
• 0:59
  way.
• 1:00
  Yeah.
• 1:01
  And
• 1:01
  that
• 1:01
  kind
• 1:01
  of
• 1:02
  brings
• 1:02
  me
• 1:02
  to
• 1:02
  my
• 1:02
  second
• 1:02
  point,
• 1:03
  which
• 1:03
  is,
• 1:03
  you
• 1:03
  know,
• 1:03
  secondarily,
• 1:04
  like,
• 1:06
  I
• 1:06
  still
• 1:06
  question
• 1:07
  if
• 1:07
  Instacart's
• 1:07
  in
• 1:08
  a
• 1:08
  better
• 1:08
  place
• 1:08
  than
• 1:08
  when
• 1:09
  she
• 1:09
  took
• 1:09
  over.
• 1:10
  I
• 1:10
  know
• 1:10
  that
• 1:10
  that's
• 1:11
  how
• 1:11
  they're
• 1:11
  spinning
• 1:11
  it
• 1:11
  in
• 1:11
  the
• 1:11
  media.
• 1:12
  Yeah.
• 1:12
  It's
• 1:12
  just
• 1:12
  kind
• 1:13
  of
• 1:13
  the
• 1:13
  gut
• 1:13
  feeling
• 1:13
  that
• 1:14
  I
• 1:14
  have
• 1:14
  because,
• 1:15
  you
• 1:15
  know,
• 1:15
  I
• 1:15
  don't
• 1:15
  know,
• 1:16
  I've
• 1:16
  never
• 1:16
  been
• 1:16
  bought
• 1:16
  in
• 1:17
  on
• 1:17
  the
• 1:17
  operating
• 1:17
  system
• 1:17
  for
• 1:18
  stores,
• 1:18
  maybe
• 1:19
  for
• 1:19
  the
• 1:19
  regional
• 1:19
  grocers,
• 1:20
  I
• 1:20
  guess.
• 1:20
  But
• 1:20
  there's
• 1:20
  a
• 1:21
  lot
• 1:21
  of
• 1:21
  competition
• 1:21
  in
• 1:21
  that
• 1:22
  space
• 1:22
  too.
• 1:23
  And
• 1:23
  comparatively,
• 1:24
  I
• 1:24
  still
• 1:24
  think
• 1:24
  Doordash's
• 1:25
  value
• 1:25
  proposition
• 1:26
  is
• 1:26
  much
• 1:27
  stronger
• 1:27
  in
• 1:27
  the
• 1:28
  landscape
• 1:28
  as
• 1:28
  we
• 1:28
  talked
• 1:28
  about
• 1:28
  in
• 1:29
  the
• 1:29
  show
• 1:29
  a
• 1:29
  lot.
• 1:29
  So.
• 1:30
  So
• 1:30
  I
• 1:30
  just,
• 1:30
  I
• 1:30
  just
• 1:31
  kind
• 1:31
  of
• 1:31
  question
• 1:31
  that.
• 1:31
  But
• 1:32
  I
• 1:32
  think
• 1:32
  the
• 1:32
  biggest
• 1:33
  takeaway
• 1:33
  for
• 1:33
  me
• 1:33
  coming
• 1:34
  out
• 1:34
  of
• 1:34
  the
• 1:34
  move,
• 1:35
  and
• 1:35
  this
• 1:35
  to
• 1:36
  me
• 1:36
  is
• 1:36
  the
• 1:36
  most
• 1:36
  interesting
• 1:36
  point,
• 1:37
  is
• 1:38
  she
• 1:38
  essentially
• 1:39
  saying
• 1:39
  E
• 1:39
  Commerce
• 1:40
  is
• 1:40
  so
• 1:40
  yesterday.
• 1:41
  And.
• 1:42
  And
• 1:42
  she's
• 1:42
  saying
• 1:42
  I'm
• 1:43
  jumping
• 1:43
  feet
• 1:43
  first
• 1:44
  into
• 1:44
  everything.
• 1:45
  I.
• 1:46
  Yeah.
• 1:46
  And
• 1:46
  that's
• 1:47
  a
• 1:47
  point
• 1:47
  that's
• 1:48
  really
• 1:48
  telling
• 1:48
  and
• 1:49
  that
• 1:49
  I
• 1:49
  think
• 1:49
  all
• 1:49
  of
• 1:49
  us
• 1:49
  need
• 1:50
  to
• 1:50
  come
• 1:50
  to
• 1:50
  terms
• 1:50
  with
• 1:51
  that.
• 1:51
  You
• 1:51
  have
• 1:52
  someone
• 1:52
  who
• 1:52
  is
• 1:52
  smart
• 1:53
  enough
• 1:53
  to
• 1:53
  be
• 1:53
  at
• 1:53
  Meta,
• 1:54
  you
• 1:54
  know,
• 1:54
  on
• 1:54
  the
• 1:55
  upswing,
• 1:55
  then
• 1:56
  went
• 1:56
  to
• 1:56
  Instacart,
• 1:56
  kind
• 1:57
  of,
• 1:57
  you
• 1:57
  know,
• 1:58
  quote
• 1:58
  unquote,
• 1:58
  transform
• 1:59
  them
• 1:59
  all.
• 1:59
  The
• 1:59
  transformation
• 2:00
  is,
• 2:00
  you
• 2:00
  know,
• 2:01
  debatable
• 2:01
  and
• 2:01
  is
• 2:02
  now
• 2:02
  jumping
• 2:02
  into
• 2:03
  the
• 2:03
  AI
• 2:03
  pool.
• 2:04
  Yeah.
• 2:05
  So
• 2:05
  I.
• 2:06
  I
• 2:06
  think
• 2:06
  you
• 2:06
  just
• 2:06
  have
• 2:07
  to
• 2:07
  just
• 2:08
  take
• 2:08
  that
• 2:08
  into
• 2:08
  account.
• 2:09
  Yeah.
• 2:09
  I
• 2:10
  mean,
• 2:10
  I,
• 2:10
  I
• 2:10
  was
• 2:11
  not
• 2:11
  Surprised
• 2:11
  at
• 2:12
  all,
• 2:12
  given
• 2:12
  her
• 2:12
  background?
• 2:13
  No,
• 2:13
  I
• 2:14
  mean,
• 2:14
  I
• 2:14
  think
• 2:15
  this
• 2:15
  makes
• 2:15
  total
• 2:16
  sense.
• 2:16
  Like
• 2:16
  the
• 2:17
  longevity
• 2:17
  if,
• 2:18
  if
• 2:18
  I,
• 2:18
  if
• 2:18
  I
• 2:18
  were
• 2:19
  her
• 2:19
  and
• 2:19
  looking
• 2:20
  at
• 2:20
  where
• 2:20
  the
• 2:20
  longevity
• 2:21
  is
• 2:21
  in,
• 2:21
  in
• 2:22
  a
• 2:22
  career,
• 2:23
  I
• 2:23
  mean,
• 2:23
  OpenAI
• 2:24
  is,
• 2:24
  is
• 2:25
  the
• 2:25
  spot,
• 2:25
  like
• 2:26
  there's,
• 2:26
  there's
• 2:26
  no
• 2:26
  turning
• 2:27
  down
• 2:27
  that
• 2:27
  job.
• 2:28
  And
• 2:28
  I
• 2:29
  do
• 2:29
  think,
• 2:29
  though,
• 2:30
  that
• 2:30
  I
• 2:31
  disagree
• 2:32
  a
• 2:32
  little
• 2:32
  bit
• 2:32
  on
• 2:33
  where
• 2:34
  Instacart
• 2:34
  is.
• 2:35
  I
• 2:35
  really
• 2:35
  do
• 2:35
  think
• 2:35
  that
• 2:36
  she
• 2:36
  helped
• 2:36
  Instacart
• 2:37
  get
• 2:37
  into
• 2:37
  a
• 2:37
  trusted
• 2:38
  position.
• 2:39
  And
• 2:39
  there's
• 2:39
  probably
• 2:40
  so
• 2:40
  much
• 2:40
  more
• 2:40
  under
• 2:40
  the
• 2:41
  covers
• 2:41
  because
• 2:42
  so
• 2:42
  many
• 2:42
  of
• 2:42
  the
• 2:42
  people
• 2:43
  that
• 2:43
  we
• 2:43
  really
• 2:44
  respect
• 2:44
  as
• 2:45
  innovators
• 2:45
  in
• 2:45
  the
• 2:46
  industry
• 2:46
  are
• 2:46
  partnering
• 2:47
  up
• 2:47
  with
• 2:47
  Instacart
• 2:49
  to
• 2:49
  do
• 2:49
  this
• 2:50
  store
• 2:50
  operations
• 2:51
  and
• 2:51
  to
• 2:51
  do
• 2:51
  some
• 2:51
  of
• 2:52
  the
• 2:52
  other
• 2:52
  things
• 2:52
  that
• 2:52
  they're
• 2:53
  kicking
• 2:53
  into
• 2:53
  place.
• 2:54
  And
• 2:55
  also,
• 2:55
  I
• 2:55
  think,
• 2:56
  you
• 2:56
  know,
• 2:56
  we
• 2:56
  interviewed
• 2:57
  David
• 2:57
  McIntosh,
• 2:58
  the
• 2:58
  Chief
• 2:58
  connected
• 2:59
  stores
• 2:59
  officer
• 3:00
  back
• 3:00
  at
• 3:00
  Grocery
• 3:01
  Shop,
• 3:01
  and
• 3:01
  he
• 3:01
  was
• 3:01
  really
• 3:01
  impressive
• 3:02
  too.
• 3:02
  And,
• 3:02
  and
• 3:03
  so
• 3:03
  as
• 3:03
  I'm
• 3:04
  thinking
• 3:04
  about
• 3:04
  the
• 3:04
  future
• 3:05
  of
• 3:05
  where
• 3:06
  Instacart's
• 3:06
  going,
• 3:07
  he
• 3:07
  would
• 3:07
  be
• 3:07
  top
• 3:08
  of
• 3:08
  my
• 3:08
  list
• 3:08
  for
• 3:08
  next
• 3:09
  CEO,
• 3:09
  I
• 3:09
  think,
• 3:10
  because
• 3:10
  I
• 3:10
  think
• 3:11
  that's
• 3:11
  where
• 3:11
  the
• 3:11
  most
• 3:12
  growth
• 3:12
  potential,
• 3:13
  especially
• 3:13
  when
• 3:13
  you
• 3:14
  start
• 3:14
  to
• 3:14
  think
• 3:14
  about
• 3:14
  retail
• 3:15
  media
• 3:15
  and
• 3:16
  connected
• 3:16
  stores
• 3:17
  and
• 3:17
  how
• 3:18
  Instacart's
• 3:19
  really
• 3:19
  going
• 3:19
  to
• 3:19
  have
• 3:19
  to
• 3:19
  position
• 3:20
  themselves
• 3:20
  for
• 3:20
  future
• 3:21
  success.
• 3:21
  But
• 3:22
  I'm
• 3:22
  curious
• 3:22
  who,
• 3:23
  if
• 3:23
  you
• 3:23
  have
• 3:23
  anybody
• 3:24
  you
• 3:24
  would
• 3:24
  like,
• 3:25
  rise
• 3:25
  to
• 3:25
  the
• 3:25
  top
• 3:25
  of
• 3:26
  that
• 3:26
  organization.
• 3:26
  I,
• 3:27
  I
• 3:27
  don't,
• 3:27
  I
• 3:28
  don't.
• 3:28
  And
• 3:28
  the
• 3:28
  other
• 3:28
  part
• 3:29
  about
• 3:29
  the,
• 3:29
  the
• 3:29
  announcement
• 3:30
  to
• 3:30
  me
• 3:30
  is,
• 3:30
  you
• 3:30
  know,
• 3:30
  she's,
• 3:31
  she's,
• 3:31
  she's
• 3:32
  kind
• 3:32
  of
• 3:32
  a
• 3:32
  software
• 3:33
  leader
• 3:33
  in
• 3:33
  background
• 3:34
  versus
• 3:34
  an
• 3:34
  operations
• 3:35
  leader,
• 3:35
  too.
• 3:36
  And
• 3:36
  I
• 3:36
  wonder,
• 3:36
  you
• 3:36
  know,
• 3:37
  what
• 3:37
  they're
• 3:37
  going
• 3:37
  to
• 3:38
  look
• 3:38
  for
• 3:38
  in
• 3:38
  their
• 3:38
  net
• 3:39
  in
• 3:39
  the,
• 3:39
  in
• 3:39
  the,
• 3:39
  whoever
• 3:40
  takes
• 3:40
  the
• 3:40
  helm
• 3:41
  of
• 3:41
  the
• 3:41
  job.
• 3:41
  Because
• 3:41
  there
• 3:41
  is
• 3:41
  a
• 3:42
  lot
• 3:42
  of
• 3:42
  operations
• 3:43
  that
• 3:43
  go
• 3:43
  into
• 3:43
  running
• 3:44
  for
• 3:44
  sure
• 3:44
  and
• 3:45
  particularly
• 3:45
  as
• 3:45
  you
• 3:45
  try
• 3:45
  to
• 3:45
  become
• 3:46
  the
• 3:46
  store
• 3:46
  operating
• 3:47
  platform
• 3:47
  in
• 3:47
  the
• 3:47
  future.
• 3:47
  So
• 3:48
  now
• 3:48
  I'd
• 3:48
  be
• 3:49
  speaking
• 3:49
  out
• 3:49
  of
• 3:49
  turn
• 3:49
  if
• 3:50
  I
• 3:50
  try
• 3:50
  to
• 3:50
  even,
• 3:50
  even
• 3:51
  submit
• 3:51
  a
• 3:51
  name
• 3:51
  for
• 3:52
  who,
• 3:52
  who
• 3:52
  could
• 3:52
  best
• 3:52
  lead
• 3:53
  that
• 3:53
  job.
• 3:53
  Just
• 3:53
  go,
• 3:53
  David
• 3:54
  McIntosh,
• 3:54
  I
• 3:55
  think
• 3:55
  you're
• 3:55
  a
• 3:55
  great
• 3:55
  guy.
• 3:56
  I
• 3:56
  was
• 3:56
  imp.
• 3:57
  And
• 3:57
  I
• 3:58
  hope
• 3:58
  that
• 3:58
  you
• 3:58
  get
• 3:58
  the
• 3:58
  next
• 3:59
  role
• 3:59
  should
• 3:59
  you
• 4:00
  want
• 4:00
  to
• 4:00
  accept
• 4:00
  that
• 4:01
  challenge.
• 4:01
  Yeah,
• 4:02
  it
• 4:02
  sounds
• 4:02
  like
• 4:02
  they
• 4:02
  got
• 4:02
  somebody
• 4:03
  lined
• 4:03
  up
• 4:03
  internally
• 4:03
  on
• 4:03
  me,
• 4:04
  excited
• 4:04
  to
• 4:04
  see
• 4:04
  what
• 4:05
  is.