Latest / Identity at the Center / #395 - Sponsor Spotlight - Redblock
Transcript
- 0:04This is identity at the center. Welcome to the Identity of the
- 0:10Center podcast. I'm Jeff, and that's Jim.
- 0:12Hey, Jim. Hey, Jeff, how are you?
- 0:14Not so bad yourself. Fantastic here at the Gartner I
- 0:16am Summit 2025 in Grapevine, TX. Yeah, so I refrained from
- 0:22mentioning the cowboy hat. I did that already a couple
- 0:24times, but here I am mentioning it again.
- 0:27Yeah, well, hey, what I'm in Texas do as the Texans do.
- 0:30Yeah, so we've got a special 1 today.
- 0:32We are doing a sponsored episode with our friends over at Red
- 0:35Block. So we're going to get right into
- 0:37a second. But you want to learn about Red
- 0:38Block? It's Red Block dot AI slash
- 0:41IDAC. We'll have links in our show
- 0:42notes for people to check out, but let me go ahead and
- 0:45introduce your CEO, Indus Kai Tan.
- 0:46Welcome to the show. Well a fantastic day at
- 0:49Grapevine, TX. It's such a beautiful hotel.
- 0:51I I wish my children and my wife was here.
- 0:54There are a lot of children and wives here.
- 0:56I think people are taking advantage of sort of like
- 0:57there's a Christmas kind of festive type holiday thing going
- 1:00on here. There's a build-a-bear workshop.
- 1:02So other than identity and access management, there are
- 1:05things for people to do. Kind of odd place to have a
- 1:07conference in the season. Yeah, I think we'll probably be
- 1:11in Vegas next year, which seems a little more normal for like a
- 1:15conference, but. Vegas is not normal but for a
- 1:20conference. Yeah.
- 1:21So thanks for sponsoring this episode.
- 1:23We're going to learn about Red Block today.
- 1:25One of the things that we always like to find out is for our
- 1:27first time guests, and this is the first time being with us, is
- 1:29a little bit about sort of their identity journey.
- 1:31How do they got into the world of identity or maybe security or
- 1:34maybe both. So let's start there.
- 1:35How did you get into the space of IAM or Digital Identity?
- 1:40Well, I'm a programmer, I'm ACS grad and been dabbling with
- 1:45writing code and most recently I did a startup in mobile security
- 1:51that was like when iPhone 1 came out.
- 1:54And very interestingly, iPhone one would not authenticate
- 1:57against Active Directory. Active Directory, yes, and we
- 2:00built a business enabling organization and employees to
- 2:04access their internal resources. Cloud was not common back then.
- 2:08So their SharePoint and their, you know, files on on network
- 2:12shares. That's when I came to know, oh
- 2:15this thing called Identity. And then that startup got
- 2:18acquired the Oracle and amongst other things, I was APM for one
- 2:23of the Oracle's Identity product for a period of six months.
- 2:26So I got my exposure in Identity and you know, lo and behold, I'm
- 2:30doing an Identity startup. So you're kind of an identity
- 2:33lifer now you're at Red Block or you started Red Block, or I just
- 2:38have to know. How did you come up with the
- 2:39name? Well the name has multiple
- 2:43layers so November ish of 2023 when I got this idea that hey AI
- 2:50in its post LLM world is going to be multi model.
- 2:53So ChatGPT 3.5 comes out and it makes it very easy to recognize
- 2:58world objects. Not just a picture of a cat,
- 3:02which the AI reasons as cat, or a dog, the AI reasons as dog,
- 3:06but more context, such as if you show AI the picture of a lion
- 3:09and say, Oh yeah, that's a cat family without actually
- 3:13decoding, it's a picture of cat. And then we thought, hey, how
- 3:17about we feed some screenshots of postures for web apps.
- 3:24And lo and behold, it just detects beautifully that, oh, on
- 3:28your Twitter screen, you have, you know, these access profiles
- 3:31that you should not have. And then we started
- 3:33experimenting and we thought, hey, why don't we build a
- 3:37workflow that converts human actions into AI driven flows.
- 3:43And then there was a big popular workflow too.
- 3:46Let's not name them. And they had a blue box for all
- 3:50the flows going into a ticket. So, you know, something happens.
- 3:54And then of course, it goes to an ITSM where a human picks up.
- 3:58And then he said, hey, why don't we change this to a red color
- 4:01and the ticket goes to an AI driven human flow.
- 4:05That's one of the layers of multiple red teaming as an
- 4:07example, but that's one of. The yeah, that's neat.
- 4:10So what is the underserved area or what is the market problem in
- 4:16identity today that you feel is underserved, I think?
- 4:20I'll give you 2 arcs on this, the arc 1.
- 4:23And this is like a market answer, like a top level answers
- 4:27for every dollar in cybersecurity, you know, this $5
- 4:32spent on services, operational, staffing, human labour and just
- 4:38getting things done like manually.
- 4:41So if you look at the Tam of or the revenues of companies
- 4:45collectively IN2024220 billion ish last year, cybersecurity
- 4:50across the board, all products sold, sold, guess what the
- 4:55numbers are for services and people enabling those products,
- 4:59it's close to a trillion dollars.
- 5:01Wow. And hate to say this, but there
- 5:05is a laundry list of services companies and vendors and and
- 5:09people that serve this market. If you tease identity smaller
- 5:14section 3040 billion, close to $200 billion spent on services.
- 5:18We thought, hey, how can we turn this into a category where
- 5:23services are now enabled using AI driven software.
- 5:29So that's the market we are going after.
- 5:30It's a bigger arc on the top. But if you look tactically from
- 5:33a buyer's perspective, they have a lot of work that gets stopped
- 5:38by a ServiceNow ticket or a JIRA ticket.
- 5:40So anything that you want to do in IT, automation or identity,
- 5:44at the end of the day, it's a fulfillment job which you and I
- 5:47will get, Hey, John, can you do this?
- 5:50Hey, Jacob, can you fulfill this?
- 5:52We are essentially routing that ticket to AI and let AI fulfill
- 5:57that task. Instead of a ticket being
- 6:00fulfilled by human, AI fulfills that ticket.
- 6:04So with even with all the new spaces or you know, disciplines
- 6:10within I am that are starting to kind of sprout up, I still think
- 6:14the traditional approach is IGA access management or privilege
- 6:19access management. I think though even with good
- 6:23tools, it's lacking. What do you think?
- 6:27It is lacking because if you look at the scaffold, ultimately
- 6:32it's about do you have enough coverage?
- 6:34Do you have enough visibility into your applications, your
- 6:37identities? If you do not, it doesn't matter
- 6:40whether IMIGA, Pam and now NHI and in future agents, your tasks
- 6:47will not be done, your visibility will not be there.
- 6:50So it doesn't matter whether you you move from one acronym to the
- 6:54other. If you do not know how many apps
- 6:56you have, what identities are inside those applications and
- 7:00what entitlements are there, the gap is still there in the
- 7:03market. So you're spending all of this
- 7:06money to solve 10/15/20 percent of the problem where your back
- 7:12door, your front door is closed, but your back door, your side
- 7:14door, your garage door, your trap door for rodents still
- 7:18freely accessible. And you know, that's where we
- 7:20are going after. I think you just touched on a
- 7:22little bit, but I want to talk about what is the urgency that
- 7:26you know from a business perspective, what is the urgency
- 7:29to go after this versus make investments in other areas of
- 7:32identity? So if you look at the last 10
- 7:36years of ransomware attacks or account takeover, so starting
- 7:42from Target 10 years ago to Salesforce customer instance
- 7:47breach of last year, there's so much in news.
- 7:50Each of these companies had all the certifications, all the
- 7:54compliance, all the tools, all the money, the best of the
- 7:57people. This still got breached.
- 8:00So it basically reflects on us as a community that isn't there
- 8:05something that is not being served.
- 8:08And the gap there is that the urgency that's brewing.
- 8:12If you give it another thought, adversaries are no longer
- 8:17breaching firewalls. They're no longer dropping
- 8:19malware on your laptop. They're simply logging in.
- 8:23So if credentials are the main primary vector, do you have
- 8:29aggregated data of all the identities and the credentials
- 8:32that are probably in the wild all the accounts that are in
- 8:35your systems? So I think the urgency is what
- 8:38are the apps that are not covered?
- 8:40What are the apps that are not governed?
- 8:43And I hate to say this but Infosec community has a
- 8:47euphemism for this called last mile long tail.
- 8:50As if they don't matter. Great.
- 8:53But they do matter, because if you're sensitive data is in one
- 8:58of those apps and that gets breached, it's a vector to take
- 9:01over your infrastructure. So you talk about this gap,
- 9:05right? You've got these disconnected
- 9:06apps, you know, and you're totally right.
- 9:08You say, hey, let's solve for 80% of the problem, and what do
- 9:11you do with that last 20%? So you talk about governance.
- 9:14There's a lot of governance tools out there already, right?
- 9:17We've got Pam, we've got IGA. If I'm sitting here with my
- 9:21famous jaded see so hat, it's like, OK, well, why do I need
- 9:24another tool? Like why isn't Pam and IGA good
- 9:28enough? Is it just the way they're
- 9:30approaching it or is this like a new space?
- 9:32Like what are your thoughts on that?
- 9:34Yeah, it's it's a space that already existed.
- 9:37So if I dovetailed my previous part that irrespective of all
- 9:43the tools, all the all the technologies, all the
- 9:46certification, all the compliance breaches have still
- 9:48happened. And there's definitely a gap in
- 9:50the market that we're not serving.
- 9:52We're trying to solve the same problem.
- 9:53We're trying to do visibility on the same things that are being
- 9:56visible. We're trying to build a better
- 9:58workflow for the things that we see, but we're not going after
- 10:01the areas that are unseen to us. I'll give you an example.
- 10:05So Okta we know as a, you know, IE governance and access vendor.
- 10:10So they have this product called Okta Integration Network. 8100
- 10:14ish apps are publicly listed there.
- 10:17That means vendors that have come in and you know, put their
- 10:20apps in there. If I tell you less than 5% of
- 10:24those apps have any automation of onboarding, off boarding
- 10:30changes and provisioning. The rest of the 95% are manual.
- 10:35It's wild, Wild West. So John joins your org, he gets
- 10:39access to everything that he wants.
- 10:42When he leaves, his access still lingers.
- 10:46God forbid if those accounts are on Salesforce on Snowflake and a
- 10:52credential theft and a spray and pre attack compromises that
- 10:57nobody's paying attention. So it's a newer urgency that's
- 11:00brewing. Go after the areas that have not
- 11:03been seen. It's like my closet.
- 11:05My wife doesn't want me to open because hey, you don't know,
- 11:08babe, because we don't know what's inside.
- 11:10You got a goddamn open it. So you mentioned another area
- 11:14that is, you know, pretty common, right?
- 11:16You talk about authentication and ID PS kind of getting in
- 11:18that space of controlling access to resources, where does Red
- 11:23Block fit into sort of like this triangle of opportunity slash
- 11:29sadness that exists between authentication, IGA and Pam?
- 11:33Is red block somewhere in those areas?
- 11:36Is it something different? Is it a blend like Help me
- 11:39understand, Kind of like the positioning?
- 11:41So if you if you visualize this as a three legged stool, so leg
- 11:45one is your IMIGA Pam monhumanidity everything else,
- 11:50which is your visibility plane, which is your control plane,
- 11:53which is a workflow engine, which is a policy engine.
- 11:56And then the second leg is hundreds of micro legs which are
- 12:00the applications. So you have your sales force,
- 12:02your, your Zoom and your Slack and then 5500 internal
- 12:07applications built by your team. So we come in between these two
- 12:11legs and enable flow of data to give you visibility into those
- 12:181500 and of course a control plane so that you don't have to
- 12:21file another ticket to take over access for a people who have
- 12:26left or do governance on those apps or change entitlements.
- 12:29So we kind of sit in the middle between the applications and the
- 12:34governance and identity vendors. If I give you a better analogy,
- 12:38think of Red Block as your DoorDash carrier.
- 12:43We'll, we will take the order from you as a consumer, which is
- 12:47your identity tool and then go pick up that order from the
- 12:52restaurant, which is your apps and then without even looking
- 12:55into it and deliver this. And then of course the
- 12:58transaction happened. So kind of come in in the
- 13:00middle. So you got me at the DoorDash
- 13:01because I'm a big fan. But when you said DoorDash, I
- 13:04started thinking, OK, well, this sounds a little bit like
- 13:06orchestration is you're kind of you're picking up something from
- 13:09one spot and then figuring out where it needs to happen with it
- 13:12and then dropping it somewhere else.
- 13:13Is that fair? Think of this as a last mile
- 13:17execution. Your DoorDash app is the
- 13:21orchestrator. It figures out oh go pick up
- 13:23from restaurant 1, then go pick up from restaurant 2.
- 13:26Combine those two orders. Deliver it to me.
- 13:28So the orchestration engine is your door Dash app.
- 13:31The guy who's fulfilling is the person, the carrier.
- 13:35So we are the carrier. We're picking things up from
- 13:38these individual applications. Hey, give me all the identities,
- 13:41give me all the entitlements and the roles and API keys and
- 13:44credentials and deliver it to me.
- 13:46Boom, package it, give it to you and then say hey go do more
- 13:50tasks and then go do that. So now I'm thinking logistics.
- 13:54Logistics is a great word. So yeah, like, tell me where to
- 13:57go, tell me what to do. We'll do this for you.
- 13:59You don't worry about you still give me that trigger.
- 14:03So we don't have intelligence of our own.
- 14:05I hate to say this, my team doesn't like it, but we are
- 14:08taking triggers from Sale Point, we're taking tickets from
- 14:11ServiceNow and then doing the job which is supposed to be
- 14:13done, OK. So let me keep my jaded CSO hat
- 14:16on. And you know, this is probably a
- 14:19question a lot of people know. So what makes Red Block special,
- 14:22right? What do you think it is that
- 14:23makes your product, your service, you know, different
- 14:28from others that are in the marketplace?
- 14:30So this problem existed for a long time.
- 14:32So if you look at the the last mile execution, the automation,
- 14:37you know, our PA vendors tried solving this.
- 14:40You know, if you look at finance as a larger category, you need
- 14:43to process invoices. So manually it's impossible to
- 14:46aggregate. So you put an RPA bot there,
- 14:48script it and you know, grab the data that colour has been kind
- 14:54of an implemented in identity user degree for user access
- 14:58review. So you need to aggregate
- 14:59spreadsheets or user data. But RPA is scripted.
- 15:04It breaks when you know the UI changes.
- 15:07When the list of values simply changes, it breaks.
- 15:10It almost like writing a piece of code that has supposed to be
- 15:13executed. We are more, I haven't used the
- 15:16word AI yet, so we are agentic. So think of us as the way we
- 15:21work behind the scenes is we use computer vision.
- 15:24So the AI looks at the screen visually, just like you and me
- 15:28on the app and say, OK, what do you want me to do?
- 15:31OK, here's the credential login. OK, what's next?
- 15:34Grab the list of users, packages a Jason and give it to me.
- 15:38So we're looking, the AI is looking at the screen and then
- 15:42taking decisions and then extracting the information or
- 15:46taking action and delivering it to you.
- 15:47And that's the differentiates us, the more modern, if you want
- 15:50to call it, there's no word around it.
- 15:52It's kind of being coined agentic process automation.
- 15:56And yeah, that's where it is. OK, so you've opened up the box
- 16:00of AI and I've been thinking about, you know, when you kind
- 16:02of first talked about those. OK, how do I formulate this
- 16:04question? I'm going to put it rather
- 16:06bluntly. Can I, how do I trust the AI to
- 16:10do the right thing? Because now we're talking about
- 16:14security. And so it needs to be auditable,
- 16:17it needs to be traceable. You need to be able to explain
- 16:19it, right? I think there's a lot of people
- 16:21out there who are interested in sort of like, Oh yeah, sounds
- 16:24cool, but how do I know it's making the right decisions?
- 16:28Great question. So when we started this, the
- 16:32demo version of the product that we have built now took us like a
- 16:35week, but took us a year to put those guardrails around it.
- 16:40Because when you're doing something with
- 16:42identitysecurityyoucannothaveitgowrongitcannotdeleteawrongjohn@example.com, it has to be John, not Jon, if
- 16:53that's the name, example.com. So we've built a lot of
- 16:57algorithmic decision making. We built guardrails around it in
- 17:01terms of how AI navigates. And I'm going to tell you this,
- 17:06in our case, the AI does not make decisions.
- 17:10The AI is doing analysis. And this is when you dig deeper
- 17:14into the industry that we are going after, vendors or
- 17:18competition. Oh yeah, you give the trigger
- 17:21the task to the AI and the AI will figure itself out and
- 17:24decide and take a decision. In our case, the algorithms, the
- 17:28the guard rails, you know, the workflow that have inside, they
- 17:32make decision. AI is the reasoning engine.
- 17:34It's helping navigate. It's, it's helping figure out
- 17:38what needs to be decided upon without AI deciding it.
- 17:41There's a lot more work done. Technically, we have filed close
- 17:46to a dozen patents on what we have built.
- 17:48So it's not like indices skunk work in the garage and coming
- 17:53out and party, but a lot of work that has been done.
- 17:56I think the whole business case resonates with me where you
- 18:01stand up a lot of these tools and it's like what you have to,
- 18:04to get full value, you have to integrate hundreds of
- 18:07applications in an enterprise scenario.
- 18:10So that's where I think Red Buck fits and maybe you can confirm
- 18:15that for me. But I'm also thinking from a
- 18:18practitioner standpoint like how do I get this thing rolled out?
- 18:22You talked about services in the beginning.
- 18:24So for a typical customer, what does it look like to get started
- 18:28and to actually start getting that value where it's like, OK,
- 18:32now I've went from I've got 5-10 applications integrated to I'm
- 18:37leveraging Red Block and I'm integrated to hundreds of
- 18:40applications. And that's the challenge for
- 18:44traditionally like you know, we have customers that just bought
- 18:47a very popular IGA product and they are grappling with this
- 18:51thought. They have 500 applications to be
- 18:53on boarded and they quote got a quote from a services vendor.
- 18:57It's a four year journey. So you essentially are waiting
- 19:01for four years to discover every piece of identity in your
- 19:05enterprise. You know, what's the analogy
- 19:08there? You're a company of 10,000
- 19:11employees and you do not know the 999 thousands of them
- 19:16because it takes time to go interview and corral.
- 19:20So we come in and we onboard these apps and app a day.
- 19:24The process is very straightforward.
- 19:26So let's say you have an app, let's call John's ERP engine
- 19:30app, right? What are the IID operations?
- 19:33Add user, remove user, change user and aggregate users.
- 19:38So for each of these IE OPS, you just record a 25 second video of
- 19:42how you and I as humans would interact with apps.
- 19:44So you log in, you go click on that add user button in an admin
- 19:49corner of the screen and that screen recording on any desktop.
- 19:54It gets uploaded onto our studio and the AI crunches it for an
- 19:59hour and it builds a turn by turn navigation of what needs to
- 20:04be done. How it would be done when a
- 20:06trigger from the governance tool or an access tool comes in in
- 20:10real time and then it'll perform an action almost like an API
- 20:15call going to the AI. It performs the action, confirms
- 20:19it and closes a loop with the governance sender or with the
- 20:22governance application, or with the Pam saying hey, rotate
- 20:25credentials on hundreds of CCTV cameras in the supply chain.
- 20:30It'll take a trigger from the Pam, do exactly I had described,
- 20:35go log into each one of the CCTV cameras, admin console, rotate
- 20:38the credentials, push it back to Cam, push it back to the Pam's
- 20:41vault. Super cool.
- 20:44I think if I was listening to this podcast right now, I'd
- 20:47rewind about two minutes and have to listen to that again.
- 20:50I think that seeing some kind of demo of what you just talked
- 20:54about where you know, the you basically create recordings of
- 21:00this administrative process, AI processes through that and then
- 21:05learns how to do it. It's like, that's the dream,
- 21:08right? It's like AI robots can take
- 21:12YouTube videos and learn from them.
- 21:15I think it's fantastic, Super cool.
- 21:17So I want to see a demo. Hopefully you have that posted
- 21:20on the red block dot AI slash IDAC.
- 21:24We'll have the demo posted. And the kicker here is, which I
- 21:28didn't mention so far, all of this infrastructure runs not in
- 21:34our cloud, but in our customer's cloud.
- 21:36So we serve banking customers, we serve regulated industries.
- 21:40So we package the AI model, the platform as a virtual appliance
- 21:45and hand it off as a binary. And it runs air gapped on their
- 21:50own cloud or on Prem. So it doesn't push data to a
- 21:54commercial model, Open AI or Gemini or anybody else.
- 21:58It's our model that is talking natively on Prem or in their own
- 22:02cloud does. That go for the training as well
- 22:05so. Goes for the training as well.
- 22:07OK. So let me make sure I understand
- 22:09this. For me to set up a connection,
- 22:12let's call it, you're watching my mouse movements, you're
- 22:16recording the screen. I say, OK, this is the button I
- 22:18press to do this thing. And then the system learns what
- 22:21that looks like. And what happens if screens
- 22:26change, UI changes? Do I I have to retrain like that
- 22:30action again? Like how does you know what
- 22:33happens if it doesn't click the right button or it makes a
- 22:35mistake? Like, you know, I feel like I'm
- 22:37the -1 for these are questions, I think, which is like, OK,
- 22:41well, now I'm looking at a screen that might potentially
- 22:44have sensitive information, a user Ida secret, you know,
- 22:48something it's going into like this screen recording.
- 22:51Like how do I safeguard to make sure that I'm comfortable as a
- 22:53SISO or any other risk person to say, yeah, I trust this thing.
- 22:58It goes back to the trust question I asked earlier about
- 22:59AI. So.
- 23:00I'll break this down in two parts.
- 23:02Part 1. All of this training happens in
- 23:05your environment. So the the video that you just
- 23:08recorded for training the AI sits within your block.
- 23:12Storage gets destroyed after the AI learns it.
- 23:15It it's not needed, it's once. None of this travels to red
- 23:18blocks, infrastructure or outside of your Prem.
- 23:22Second, I'll give you an analogy.
- 23:25So if you drive a Tesla or any FSD you're not training on a
- 23:30daily basis. It has the model that
- 23:33understands, OK, what's a pedestrian, You know, what's a
- 23:36cone, you know, what's a, you know, moving object.
- 23:40And it's navigating, deviating, maintaining the curvature of the
- 23:43road as it would need be. And same thing for the web app.
- 23:48Your colour of the button could change from blue to grey.
- 23:52The placement could change from left to right.
- 23:54It doesn't require retraining because when the AI ingests the
- 23:58recording the training video for the first time, when it builds a
- 24:02turn by turn directions, it's not hard coded coordinates nor
- 24:07hard coded text of the button. It training itself based on the
- 24:10intent of the screen. What's the intent of the screen
- 24:13is to log in? Do I have the credentials,
- 24:16username, password, second factor, multi factor?
- 24:19What's the intent? Go to the next screen, go to an
- 24:22admin section. So it's reasoning just like you
- 24:25and I. Let's say you and I are on a
- 24:26shopping site. We don't know where the checkout
- 24:28button is. We can start with the URL.
- 24:31OK, add, let's find the checkout button.
- 24:33OK, not on this page, go to the next page.
- 24:36AI is reasoning very similarly how you and I.
- 24:38So we've trained it just like the human behaviour on a page.
- 24:42See, Jeff, I think you asked that question, right?
- 24:44Because you're interested. It's like, wow, this is really
- 24:47cool. We need more, we need to dig
- 24:49more. I'm thinking that.
- 24:54So this works in coordination with your existing identity
- 25:00infrastructure, IGA, your NHI solution, your Pam.
- 25:04And I think you talked about that a little bit.
- 25:06And I guess from what you said, the way I'm envisioning this is
- 25:11like you say, all right, I'm going to give Jeff XYZ access.
- 25:16You know, maybe in a manual environment you'd go out and
- 25:20issue an ITSM ticket and a human being would go out and do that.
- 25:24But instead red box and pick up that quote UN quote ticket.
- 25:29And it's going to do that based on this training.
- 25:34There's still got to be some kind of integration, right?
- 25:37Some integration work with those IAM systems.
- 25:39So talk to us a little bit about that.
- 25:41So we are a sale point partner, we're Savion partner, we work
- 25:44with Octa, work with Antra, Cyber Ark and others.
- 25:47And we when we started, we did want to replace your the Csos
- 25:53chess board. We are to come in and you know,
- 25:56be a little bit more strategic around which pieces, what pieces
- 25:59to move. So we integrate with, let's take
- 26:02Sale Point as an example. We integrate the Sale Point as
- 26:05if it's a native app connected inside the Sale Point universe,
- 26:10so that if you're an admin, you're a user of Sale Point,
- 26:13your business is on a daily basis as usual.
- 26:17It would almost feel like that app, you know, John's ERP engine
- 26:22is just magically connected using this API inside Sale
- 26:26Point. So we work very closely.
- 26:27So on the upstream side between Sale Point and Red Block is a
- 26:30very tight coupling basic conform to their you know
- 26:34connector framework and add an app as a new disconnected app
- 26:38comes on board. So to your question, when you'll
- 26:42say a request for fulfillment of let's say removing a user sale
- 26:46point will happily send a trigger using an API call to us
- 26:50saying hey, for this app perform this action, which is remove a
- 26:53user for this attribute, which is the e-mail address, which is
- 26:57a unique identifier where blocks engine is going to take it and
- 27:01then perform the necessary AI automation behind the scenes to
- 27:05remove the user. So it's just like a connected
- 27:08universe on the upstream side, but by virtue of the AI being
- 27:11brought in together. I guess sit here and ask, we
- 27:15went through the why. I could just ask questions about
- 27:17the how all day because I am interested.
- 27:21I do need to understand again, so maybe we put this in a simple
- 27:26explanation as possible. So how is it that you know,
- 27:29traditional approach takes four years to get 500 apps
- 27:33integrated, but Red block can do it in how long?
- 27:37So traditional approaches, you know the numbers.
- 27:40So let's say you have a brand new sale point instance, you're
- 27:43a bank, you have 400 apps to go through, Sale point is going to
- 27:47give. I'm just using sale point as a
- 27:48proxy to large IE universe. So governance vendors will have
- 27:51150 odd apps that have connectors out-of-the-box, which
- 27:55means if you're lucky, the Venn diagram of what connectors are
- 27:58available out-of-the-box versus your 500, you'll probably have a
- 28:01match of 10/15/20. Boom, 10/15/20.
- 28:05Done. You have 400 to go.
- 28:08So then you put an RFP out, contact a services vendor to
- 28:11write connectors for those 400 apps.
- 28:15Averages $10,000 to $20,000 per app over a period of four to six
- 28:21weeks. Lucky like a week now you're
- 28:24looking at millions of dollars looking at a two to four year
- 28:28timeline to bring those on board for us, we're not writing code
- 28:32to connect these applications in there's no JDBC, there's no
- 28:35Java. It's all driven by AI.
- 28:38So you record a video, upload it, and the time that is being
- 28:42set spent is for an analyst to confirm that the AI is behaving
- 28:47exactly it's supposed to behave. And within a day or two, you're
- 28:51giving a test data, hey, remove these 3 sample accounts and the
- 28:55AI takes it, removes those 3 sample account, you're
- 28:58satisfied. Boom, you take that unique
- 29:01identifier off that particular app and then you add it in your
- 29:06governance application. So you know, say points in Cyber
- 29:09Ark or what have you, and then they're ready to take the
- 29:12trigger. So, you know, when your
- 29:14certification campaign is ready to run, the aggregation process
- 29:19begins, a signal comes to red Block saying, hey, I need the
- 29:22list of 10,000 users with the entitlements.
- 29:24Boom, just an internal API call between Red Block and the
- 29:27governance and the, you know, response gets sent similarly for
- 29:31removal of a user. So the time is very shortened
- 29:34compared to the years that I would take.
- 29:36I'll give you a very specific example.
- 29:38A customer that we're on boarding, they'll bring 150 apps
- 29:41next year. They had a three-year quote for
- 29:46close to 1 1/2 million dollars. So two-part question, let's talk
- 29:54about that model. Is there something like you go
- 29:57and help them kind of get kick started and then it's DIY And
- 30:02then also like for a mature client who's actually, you know,
- 30:06well into their program, how are they measuring the value,
- 30:11measuring their success? So it's DIY.
- 30:14The first part is that we kind of help with the 1st 15/20/10
- 30:20and do a knowledge transfer and then shadow them for a period of
- 30:23time. So we just gave a statement of
- 30:25work to another bank and that's what we're doing like 25 apps,
- 30:27we will do it for them and then shadow them for another 25 and
- 30:31then they take over from them there.
- 30:33The biggest ROI is at least the tangible ROI is time saved and
- 30:38IT ticket is 40 minutes to 2 days.
- 30:42You know the numbers of 90 days like mindless AI is going to
- 30:47fulfill this in less than 3 minutes.
- 30:50So you could shrink the time to 70 to 80% on a aggregate basis,
- 30:56but in many cases on edge cases like by 99%.
- 31:00So time saved equates to money. 2nd, if you are a very large
- 31:05bank, you have let's say 90 apps under Sox or under compliance,
- 31:10you have to perform the aggregation.
- 31:11You're moving data around, you have CSVS and then if there's a
- 31:14human error in one of the aggregated data, which is a CSV
- 31:18file, you have three strikes before you get penalized.
- 31:22So millions of dollars in penalties potentially are saved.
- 31:25And I'm not even using reduction of threat vectors and attack
- 31:31vectors because a rogue account, an orphan account was disabled
- 31:36by AI. And let's be honest, the reason
- 31:40the ransomware or the adversaries are active, not
- 31:43because we don't have tools, but because we do not have time.
- 31:47We do not have time to go look into each and every corner and
- 31:50say, hey, have I covered all the identities?
- 31:52Have I covered everything? Now the AI is scanning and going
- 31:55and fixing this. So.
- 31:57I'm going to ask maybe a stupid question, yes, because I'm
- 32:00really curious about how this works.
- 32:02How does it do the work? It's not an API, It's not an
- 32:07API. So is it spinning up some sort
- 32:09of like virtualized environment to like replicate a human doing
- 32:13the work? It basically spawns A headless
- 32:17browser. OK, so let's take the say the
- 32:20governance example. You have request for a user
- 32:24removal from access tool. Let's take save Point as a
- 32:27governance tool. The API call from sale point
- 32:30travels to red Block, normal API, nothing fancy.
- 32:34The moment it comes, we spawn. Of course, there's a lot of work
- 32:37done behind the scenes in terms of agent planning and all of
- 32:40them kind of glossing over. But the the crux is a headless
- 32:46browser gets spawned. And this headless browser gets
- 32:49spawned based on the training that you'd we talked about
- 32:53earlier, based on the URL, say John's ERP engine.com gets
- 32:58launched, a set of credentials are fetched service accounts
- 33:02from a Pam and that the AI is essentially performing the tasks
- 33:06just like you and I would do, except there's no visual
- 33:10monitor, there's no display adapter.
- 33:12It's all being done in the memory somewhere in a data
- 33:14center. There's nothing running locally
- 33:16on your laptop. There's nothing running
- 33:18adjoining the application where it is going.
- 33:20It's all running remote in a headless environment, and then
- 33:25of course the underlying models are helping decide what needs to
- 33:28be done based on the trigger that comes in.
- 33:30OK. And Jimmy hit it right in the
- 33:31head and was like, I feel like I can ask how questions all day
- 33:34long. My last, this probably isn't a
- 33:38how question, but what are the limitations of this?
- 33:41Because you mentioned a headless browser, I think.
- 33:42OK, SAS yeah, makes sense. What about an on Prem
- 33:46application like an SAP or some other thing that is, you know, I
- 33:50would say not a modern application.
- 33:53Something like that. As long as that legacy app.
- 33:58So we have done some experiments.
- 33:59We have not released the product yet.
- 34:01If your mainframe can be proxied over a web browser, the AI can
- 34:07still read and extract information.
- 34:10It does not do well when you're a chain stuff.
- 34:12Add attributes. So our current limitation is,
- 34:16and this is a road map we haven't thought through yet
- 34:18completely, can we solve for thick clients when you have a
- 34:22desktop application running in your local laptop or a survey
- 34:25environment? Right now our limitation is
- 34:28anything that is web navigable. If you and I as humans can
- 34:32navigate and solve the problem in a browser, bingo, Yeah, I
- 34:35will do it. OK.
- 34:36And I appreciate understanding that because I think a lot of
- 34:39people say, yes, of course we can do it and then we'll figure
- 34:41it out later. But I think of like, you know,
- 34:44just kind of brainstorming. It's like, OK, well why not just
- 34:46spin up like a little virtual machine, you know, of a Windows
- 34:49or a Mac or a new Linux and run that thick client in the same
- 34:53way where it would be kind of like a browser type thing.
- 34:55So I'm not an engineer, I'm just thinking, you know, rudimentary,
- 34:58but it feels like it's the art of a possible at that stage.
- 35:02I think it's very early. So if you look at I'm going to
- 35:06use the self driving as an analogy.
- 35:09So 10 years ago Elon announced autopilot.
- 35:12Of course, marketing jargon, but it did those three things very
- 35:16well. Put it the car in the autopilot.
- 35:19It will maintain the curvature of the laner Dr. it'll do
- 35:22adaptive cruise control. Second, it do a very fantastic
- 35:27lane change. You like tap it up and like veer
- 35:30to the next one and then done third thing, it will park very
- 35:34well, like parallel parking Bingo.
- 35:36Like 10 years ago, unimaginable. But 10 years from now it is
- 35:40almost like I don't drive anymore 99% of the time unless
- 35:44you know, there's intervention because that's how it has it has
- 35:47it has become. I think we are at the early
- 35:49stage of AI driven automation. This is the first year.
- 35:52This is the first year of the autopilot.
- 35:54And for you the hype is so much you can actually call it almost
- 35:57autopilot. I think we'll get there to the
- 35:59Nirvana stage in the next 5-7 years.
- 36:01So I appreciate the pun of AI driven and using the full self
- 36:05driving analogies. I think it's a great analogy
- 36:08because I remember the first time I had a Tesla a while back
- 36:11and the first time you turn on the autopilot, you're like,
- 36:14whoa, I don't trust it, right? Because you might drive a little
- 36:19more on the left in the lane versus the right in the lane.
- 36:21But you know, it generally sits right in the middle of the lane
- 36:24and it follows the curves. But that first couple times when
- 36:27you turn it on, you're very nervous.
- 36:28At least I was like, all right, do I trust this thing?
- 36:30But as I learned the system and understood, you know, the
- 36:34limitations and where it excelled, I got very comfortable
- 36:37with it. And yeah, it's a great feature.
- 36:39So I love that. I, I, I, I really like the
- 36:41analogy of the, of the FSD with the AI driven great, you know,
- 36:45great connection there. Let me ask you a little bit
- 36:47about 2025. Like, what do you think is like
- 36:49the biggest thing that Red Block has, like, really come out there
- 36:53and, you know, accomplished this year?
- 36:56I think 25 started for us with a great bang in a way.
- 37:01So we presented our first ever industry paper.
- 37:05So we built our own visual benchmark.
- 37:09So if you peel the onions of AI behind the scenes, it's all
- 37:13driven by how performing it is. You ask the guard real question
- 37:17how performing it is. And if I give and if you've
- 37:19probably seen some of the open AI benchmark, like yeah, it can
- 37:21now solve SAT it could, you know, clear the bar exam and
- 37:25that those are the benchmarks. When we started this, there were
- 37:29no benchmarks for visual reasoning because, you know, red
- 37:32block is all about visual reasoning.
- 37:34We look at the page and and the AI decides how good or bad it
- 37:36is. So we presented our first ever
- 37:39industry paper for visual reasoning.
- 37:41I'm not going to go into details because it's going to take a
- 37:43whole side track because based on 2 very popular game shows,
- 37:46but let's keep it for later. And that was like early this
- 37:50year in Abu Dhabi. I was there, we presented and
- 37:53then we launched the the product.
- 37:55So we went GA on April 29th, I think the first day of RSA, we
- 38:00announced the product. We announced the product, not
- 38:02just the product available. We actually took an NVIDIA GPU
- 38:06cluster at our booth, the whole of AI running air gap locally
- 38:11and doing the things I'm just describing like you know, JML
- 38:15and AD user, aggregate user. And then we acquired the first
- 38:19set of early customers for us. I'm really thankful short of
- 38:22disclosing the names of some of the largest in the world working
- 38:25with us because they're very progressive in their minds.
- 38:28They have the problem that they have not been able to solve and
- 38:31a small team that became slightly larger.
- 38:33We now have like 14 people between Bay Area and Bangalore
- 38:36so can't complain about anything right now.
- 38:39So 2025 is like the coming out party, Yes?
- 38:42What does 2026 look like? The winning party, the goal is
- 38:47to, you know, get this in the hands of at least 20 brand new
- 38:51customers. Many in conversations we have
- 38:54not talked about the how publicly yet and I'm short of
- 39:00almost stopping myself. Shall I say this?
- 39:02Shall I say this not because what we want to talk most is
- 39:07what is the problem they're solving.
- 39:08If you go to website, the mention of AI is in the ratio of
- 39:12the mention of security is at least 2-2 or five X.
- 39:16The AI is not there that much. We talk about the problem that
- 39:19we solve. I think next year the goal is to
- 39:21talk a little bit more about how we do this and disclose some of
- 39:24the papers that we have filed, some of the IP that we have
- 39:26created. So that's the plan.
- 39:28We're going to say acquire more customers.
- 39:29That's why I was saying. So if there's one take away that
- 39:32people should take away from this conversation, like what is
- 39:34the plea to or call to action other than, you know, visit the
- 39:38website redblock dot AI slash idac, right?
- 39:41We'll have there'll be stuff there you can learn more.
- 39:42But like what is something that's listening to this
- 39:45conversation? Like, all right, so I've just
- 39:46heard about this thing called. Redblock Now what if you have
- 39:51applications that are not connected, applications that do
- 39:54not have APIs and you know Gartner is calling that category
- 39:58as disconnected apps? You know, talk to us, give us
- 40:01like a day and give us an app. We will get this up and running
- 40:05in our sandbox or yours and then perform these actions what you
- 40:09always want to do. But unfortunately you sent it to
- 40:12an IT ticket AI will fulfill it in minutes.
- 40:14Instead of, you know, you're relying on somebody who's
- 40:16watching Netflix or on vacation, then it's going to come back and
- 40:19close the ticket. AI will close it in like 3
- 40:20minutes. So you just, we're here at the
- 40:23Gartner Island Summit in Grapevine, TX Amazing, yes,
- 40:28everybody's dream to come here someday.
- 40:31No, you presented yesterday. You've been at this conference
- 40:36now for a day and and change. What's your impression of the
- 40:40conference and tell us a little bit about your presentation.
- 40:43Yesterday. So I think we still at the
- 40:50what's the right word? I think we're still skeptic
- 40:53about the use of AI in identity. We still kind of walking tiptoe
- 40:57into this territory that, hey, can AI solve this problem or
- 41:01not? Luckily, there's lesser of a
- 41:05negative chatter on AI doing damage, which was kind of
- 41:09relieving for me when I was at the keynote yesterday.
- 41:12It was a little bit more balanced versus the other any
- 41:17events I've been to. It was like or the the online
- 41:20chatter is how AI is going to do more damage.
- 41:23The Terminator, I think the the my take away is we're still a
- 41:27little bit more skeptic, but just like any other new
- 41:30technology, be a typewriter, be it the Gutenberg press or be it
- 41:35the Tesla, self driving as humanity, you got to experiment.
- 41:38You got to figure out whether this is going to work for us.
- 41:40Of course there'll be bad actors, but we cannot stop
- 41:43innovating. But because of they're bad
- 41:45actors in the world, I think my impression is you'll be a little
- 41:48bit more aggressive about this. You'll be a little bit more
- 41:51forthcoming about experimenting, adopting of tools.
- 41:54I mean, that's my take away from like day and half.
- 41:57Yesterday I talked about, you know, it was mostly how there's
- 42:01a gap in the market and how the attack surface is super exposed
- 42:07because there's more and more apps, you know, the explosion of
- 42:11apps. You know, you and I are old
- 42:13enough. I remember I had like 5
- 42:15applications on my desktop. That was my word.
- 42:18Now the team that I have, they have 50 applications, you know,
- 42:21SAS and internal. So that app explosion is the the
- 42:26driving force and then agents coming in.
- 42:30So you no longer are your one person doing the thing, you have
- 42:3310 delegates doing the thing. So how are you going to manage
- 42:35all of this? Yeah.
- 42:37So what themes are you seeing or conversations you're having here
- 42:41at the conference that make you optimistic for the future?
- 42:45I think there is some conversation around non human
- 42:49identity and how guardrails have to be input around agents that
- 42:54will access credentials. So I think people are thinking
- 42:57about it, people also thinking about permissions.
- 43:00So if I allow an agent to do a task, is it static?
- 43:05Is it dynamic? How can I do just in time?
- 43:08So I think they're thinking around on the edges of what
- 43:12should be the art of possible allowing AI to do the task, but
- 43:16with the guardrails and with the permissions around it.
- 43:18So I'm very hopeful that as innovators, as an industry in
- 43:22general, will solve this problem and we'll get to it.
- 43:25However, my only worry is that we have not fully solved the
- 43:29human identity problem. I hope we accelerate that.
- 43:33What's not being emphasized enough?
- 43:35What are you concerned that we're not paying enough
- 43:38attention to? I think the privileges the are
- 43:41the the issue of over permissioning is still rampant.
- 43:46If I join a company, I need access to 25 systems.
- 43:49I clamor. I Hume and cry and fight.
- 43:52I get 25 of those GitHub repositories.
- 43:54Just take that example. When I leave or when I change
- 43:57roles, I still have access to sensitive repositories and data.
- 44:01I think it's not enough attention being paid towards
- 44:04over permissioning privileges accumulating static privileges.
- 44:09I think that requires rethought all right.
- 44:11Final question. This is not a financial
- 44:14question. This is a question about, you
- 44:20know, from the perspective of the technology.
- 44:24Are we in an AI bubble? We are, I think, I think this is
- 44:31our human mind. I, I don't want to be negative
- 44:34about it. It's a human mind, right?
- 44:36There'll always be a group of people, all of us combined.
- 44:39They'll be excited about something that is new because as
- 44:42a kid we want to play with the toy, but then there are hundreds
- 44:46of kids wanting to play with the toy.
- 44:48So the toy manufacturers are out of control and hence there's a
- 44:52lot of money being pumped in on technology that's not proven.
- 44:56So which is good and bad. Good that it brings out the
- 45:00best. Bad that the best ones do not
- 45:04have access or capital to let the technology see the light of
- 45:07the day. So if you are connected with me,
- 45:11I am running a fund of a billion.
- 45:15I will let you try that for a $10 million check.
- 45:18But am I doing disservice? Probably, yes.
- 45:23I should look out for other. I'm not saying anything against
- 45:27our relationship, but there could be better use of this
- 45:31money to invest in startups or technology to, you know, do a
- 45:35better good study. So it has to be more controlled.
- 45:37It has to be steadfast rather than, hey, let's just go invest
- 45:40all the money possible. You've seen that story in in the
- 45:44web era, 96 to 99. Everything that was promised
- 45:48went out of business, but everything that was promised
- 45:52ultimately was delivered over the next 10 years after the
- 45:55bubble. So all the web, all the SAS, if
- 45:58we go back in time, Oh yeah, shared drives.
- 46:01I remember startups that were raised hundreds of millions in
- 46:04shared drives went out of business.
- 46:05But what's proper now? Google Drive, Box and Dropbox
- 46:08born after the bubble. Well, blast of my past.
- 46:11I'm thinking of my zip drives that I used to have.
- 46:14Oh, yeah, I can store 250 megabytes on it.
- 46:17Oh my gosh, there's so much room now, right?
- 46:20It's been a really interesting conversation.
- 46:21I definitely want to like learn more about this.
- 46:24So again, go to the website, you know, red block dot IAI slash
- 46:27IDAC. We're kind of getting to know
- 46:30each other before we hit record here.
- 46:32And we were talking about flying, like, literally flying
- 46:35planes. So I want to know how you got
- 46:38into, you know, being a pilot and what do you fly and when are
- 46:43we going to go flying? So every kid has the same dream,
- 46:48all of us, right? I want to be a guy riding the
- 46:52fire engine. I want to be a pilot riding a
- 46:55plane. Guilty.
- 46:56I wanted to be a pilot. Yeah, all of us have the same
- 46:59dream. But you know, we get busy, life
- 47:01catches on, we get family, work catches on.
- 47:04And when I moved to the Bay Area, I grew up in India, of
- 47:07course, air travel. Now it's a Papa and I grew up
- 47:10with no air travel. And then when I moved to the Bay
- 47:13Area, I did not know I started living next to an airport.
- 47:17So I live in East Bay in a small city called Dublin, which is
- 47:20like 1 1/2 miles from the Livermore Airport, which is a
- 47:23local Municipal Airport. It has two runways.
- 47:25Fantastic. Both of them are good use.
- 47:27And one fine day without telling my wife, I went on a Discovery
- 47:31flight and I was free. And then the flight ends very
- 47:36well and I registered for a flying class and for an offline
- 47:41training class where they teach you the theory.
- 47:43So essentially, without telling my wife and my family, I started
- 47:46training for a pilot where I have to clear a written exam and
- 47:49an online and in air exam or behind the wheels tested zip
- 47:54code driving the car and low and both few years later, I I am now
- 47:58flying a single engine Cessna. So I'm like, yeah, normal single
- 48:01engine Cessna pilot, which can take one or two passengers and
- 48:05then not go out beyond 304 hundred miles of my local
- 48:09airport. So it's fun and you're most
- 48:11welcome to join me whenever. Can they stay in the Bay Area?
- 48:15How long did it take you to get your pilot?
- 48:17License. I did, I think 6668 hours over a
- 48:22period of a year, OK. So I've been flying like flight
- 48:25simulators since I was in my teens, right?
- 48:28So I feel like, you know, there's, there's this, you know,
- 48:31feeling that if you've played video games, a lot of people
- 48:34there was like a study is like, well, you know, if the plane
- 48:36ever says we need a pilot, right?
- 48:38Anybody who's played video games, like a flight game is
- 48:40like, yeah, I can fly a plane. I I think it's, I think it's so
- 48:44cool to have the time to be able to do that and the investment to
- 48:48be able to like do that. Like what's next from like a
- 48:51flight perspective? Do you go to a larger plane or
- 48:55are you like, I'm good with the Cessna and like tell me about
- 48:59like where the next part of the journey is?
- 49:01Do you have more than an hour on this?
- 49:04We could do it all the time. I was on it, yeah.
- 49:06So what we've so the pilot journey is very similar to an
- 49:10identity professional journey. I'm just kidding.
- 49:13So the pilot journey is you basically, hey, I want to do a
- 49:15discovery flight. Then you become what is called a
- 49:17VFR pilot. So visual flying rules
- 49:20essentially you visually look at stuff.
- 49:23Of course, you have a map, you have a guide, you look at
- 49:25objects. You cannot fly within or inside
- 49:28clouds. It has to be 100% clear a day
- 49:31before you can fly. So the next step is you get IFR,
- 49:34which is instrument flying rules.
- 49:36You can blind, not blindfold, but you don't probably look over
- 49:39the cockpit or the horizon. You can just look at the
- 49:42instruments and you can still fly because now you're using
- 49:45guided instruments and automation and helping and then
- 49:47fly. The other part is you go from
- 49:50single engine to double engine, you go to jets, you go turbo
- 49:54profs, you go, you know, Boeing's and the larger jets,
- 49:58which is thousands of hours of flying, don't have patience,
- 50:01don't have time. That not becoming a professional
- 50:03pilot yet, at least not my bucket list.
- 50:07I think VFR to IFR is a very simple journey.
- 50:11It requires another probably 50 to 100 hours of investment.
- 50:15If you take another exam, you have to have another examiner in
- 50:19the plane clearing you. And of course then you could fly
- 50:22anywhere. You could go above 10,000
- 50:24because then visual flying as a rule and all that.
- 50:26So just follow I. Think it would be so cool, Jim,
- 50:29like, you know, we do consulting during the day like why don't we
- 50:32just fly to the client, right, rather than drive or take a
- 50:35commercial. It's like, hey, let's get a
- 50:37little plane and, you know, take off and.
- 50:39Nobody to bother you up in the air.
- 50:41You just by yourself, if not your wife or your friends or
- 50:44your family, just aim for the sky, just going somewhere.
- 50:47I think the visual and the instrument guided a big leap,
- 50:52right? It's a big leap.
- 50:53From my understanding, most of the accidents are with the
- 50:58instruments, people not trusting them and and kind of like saying
- 51:02Oh no, they feel like they're flying in a circle or something
- 51:05so they go the other way, don't trust the instruments, and then
- 51:08end up in an accident. Well, if you know the stats,
- 51:13most of the accidents are people trusting themselves too much.
- 51:18Most of the accidents are not on a bad weather day, but on a
- 51:23clear weather day. This is like a very jarring
- 51:26statistics from FAA. 56% of accidents are not in the air but
- 51:35near the airport, whether you're landing or taking off and some
- 51:38obstruction. And the majority of them I don't
- 51:41have the numbers are on a very fine day because they Oh yeah, I
- 51:44can see through it and then relax, soak it in and next year
- 51:48something goes wrong. I always find it fascinating.
- 51:50You know, I fly a lot of out of the Atlanta airport a lot, you
- 51:53know, very busy. And when you hear about like
- 51:55planes colliding, you know, in the terminal and on the gates,
- 51:59you know, and, and stuff is like, these are giant planes.
- 52:02Like how do you mess that up so badly?
- 52:06There's a distraction. I think as individuals we are
- 52:09more distracted, we're not paying attention.
- 52:11We have become like a goldfish brained and accidents have
- 52:15happened more recently than earlier.
- 52:18So can we get to full self flying at some point?
- 52:21I know a lot of, you know, commercial flights are automated
- 52:24to some degree, even with like iOS systems for instrument
- 52:27landings and stuff like that. Not every airport has that.
- 52:30But, you know, we're coming to the point where, you know, an AI
- 52:35can essentially fly the plane for you as long as the
- 52:37instrumentation is correct, right?
- 52:39And the hardware is there. Like how far away do you think
- 52:41we are from like pilotless planes?
- 52:45I think pilotless planes are far away because especially on
- 52:48commercial side, if you look at let's take A380, a 350, Boeing
- 52:5277 Sevens and the modern planes and Dreamliners, 90% of the
- 52:56flying is automated today because of the autopilot.
- 52:59It has a plan fed in and it just guides itself on the way unless
- 53:03there's intervention. The landing and take offs are
- 53:05still very manual, very pilot intervened.
- 53:08Technology is there to automate it, but I think the rules and
- 53:12segregation in the last minute, you know the ATC intervening
- 53:16because there's a plane which is delayed in take off etcetera.
- 53:20I didn't take time. I, I think it's OK in my mind,
- 53:24you still want, at least if I am one of the 150 passengers in my
- 53:29Southwest, I want the pilot to be there.
- 53:32You know, just like your Waymo or your Tesla.
- 53:35So Tesla still requires you to be sitting as a driver in Waymo.
- 53:39I'm sure you've taken Waymo's. The sheer fact that there's a
- 53:43steering wheel gives a sense of calm.
- 53:47And there was a discussion last week with someone, I forgot the
- 53:49name of the person, he said. Oh man, if they could put a
- 53:52dummy there it would given me even more sense of calmness
- 53:56because it make my mind feel that somebody's there, although
- 53:59the dummy's doing nothing. Now I'm thinking of the movie
- 54:02Airplane with the dummy copilot inflatable that comes up.
- 54:06And this has been such a fascinating conversation.
- 54:08I feel like there's so much more.
- 54:09Again, so many hows like how this works, you know, we'll
- 54:13point people to the website. It'll be in our show notes and
- 54:15things like that for people to check out, connect with you on
- 54:17LinkedIn, you know, that kind of stuff.
- 54:19So really appreciate you taking the time with us, sponsoring an
- 54:21episode, getting the word out. You know, this is the coming out
- 54:24party. Let's you know, cheers to a
- 54:26great 2026. And yeah, so we'll leave it
- 54:29there for this week. Thanks everybody for watching
- 54:31and listening. You can find us on the web, IDC
- 54:33podcast.com, like and subscribe, do all that fun stuff.
- 54:36And yeah, we'll leave it there. Thanks for take care.
- 54:41You've been listening to Identity at the Center.
- 54:45We hope you've enjoyed the show. Make sure to like, rate and
- 54:49review, and we'll be back soon. But in the meantime, hit the
- 54:53website at identity@thecenter.com.
- 54:57See you next time on Identity at the Center.